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Gran Melia Palacio de Isora Resort & Spa

5.0 of 5 Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain
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Gran Melia Palacio de Isora Resort & Spa
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Gran Melia Palacio de Isora Resort & Spa
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3,141 reviews from our community

Traveler rating
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    759
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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King's Lynn, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

After our first stay at red level we thought we should introduce our grandchildren to the Gran Melia experience ! Along with our daughter ( who is already booking a red level stay for 2015) they thoroughly enjoyed it. We found the rooms and all the activities excellent . The rejuvenated beachfront was an added bonus.

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Luxembourg City, Luxembourg
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stayed alone in this hotel from 24 September to 1 October 2014. I only have good things to say: the staff was nice and friendly, the room was beautiful, the housekeeping was well done. All my whims and wishes (extra towels, renewed toiletries...) were immediately attended to. I realise that most reviews which have complaints relate to summer stays,... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

If you want a magical holiday for your kids and wish to experience luxury usually reserved for those who holiday without children, then the Gran Melia is the ideal location for you. Red Level for families is a fabulous idea and is incredible value for money. Anna (Red Level for families Concierge) and Charlotte (Red Level for Families lounge staff)... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked this resort on a recommendation from my sister after we decided to stay nearer to home and not take a caribbean cruise. She said it was like being on a ship but you woke up in the same place every day! We went with some regular travelling companions and an open mind. It has been over 30 years... More 

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manchester
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at the Sensatori hotel which is the Thomson part of the Gran Melia in November for two weeks.There are so many positives that this hotel offers like the choice of food available(we are vegans) and always found plenty of variety such as the fish dishes cooked to your liking.The staff are very good and always... More 

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Leeds, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

stopped at this hotel for three nights at the end of november , our room was fantastic it had a jaccuzi a double shower cubicle bath robes the lot . we were on a b&b package because we like to eat out at local bars and cafes but we dined in the buffet restaurant one night they wanted 42 euros... More 

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Bavaria
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything was great and our overall impression totally 5-star-ish. Huge room, nice view to the garden and very quiet. I didn't get the impression of fakeness that you sometimes might have in other hotels (independently from the price category). However, the food in the a la carte restaurants could have been better. In fact, could have been much better. That's... More 

Review collected in partnership with Melia Hotels International

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We're currently enjoying a 1-week December break to Gran Melia Palacio as part of Thomson Sensatori. This is a fantastic hotel, decorated and run to a very high standard, with a great location in Tenerife to benefit from year-round sun. Food quality is excellent, and varied. Fresh meats and fish cooked to order and served daily for lunch/dinner on a... More 

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Nice, France
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We expected more at a 5 star hotel. Air condition not working for 2 days inspite of employees telling us several times that it was fixed. Very bad smell from cloak and smell from a newly painted garage. We upgraded to a Villa after 4 days but we were more satisfied with the room with large terrace and jacuzzi than... More 

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Decided to have a look at this magnificent hotel which we walk past on a regular basis. Have to say the hotel is very luxurious and beautifully laid out. Rooms are lovely, staff in the main are very polite with the exception of the security guard at the entrance to the car park. Not a nice first impression I have... More 

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Pablo Q, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. Michael B, Firstly we would like to thank you for choosing Gran Meliá Palacio de Isora for your holiday at Tenerife, as well as for the time you have taken to share your experience at TripAdvisor. We are glad to know that you have enjoyed your holiday at Tenerife, as it is due to the effort and dedication... More 

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Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 579
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife

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