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All 2 Alcala hotels

Gran Melia Palacio de Isora Resort & Spa

5.0 of 5 Hotel   |   Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain
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81%
Ranked #2 of 2 hotels in Alcala
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lucy R
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2,720 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (574)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed as a family with 2 boys (6 & 9) and had a fantastic time. Hotel and ground are beautiful and whilst the hotel is big, it doesn't have the feeling of an extremely large place as it's fairly low rise and the grounds are separated into different areas. All the staff at the hotel were great, with the exception... More

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Tenerife, Spain
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just stayed two nights in this fabulous hotel in the red level area. The service from start to finish was first class and pure luxury. All staff were very friendly and the extra touches in the red level area was well worth it. We parked out side Reception to be greeted by a friendly Butler, Leo and he took our... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have been emailed by TripAdvisor whilst still at the hotel, asking for this review. Check in was a bit slow, but we were given refreshments while we waited, and the week since has been perfect. Room 2047 is a little far away from where everything is at, but the walk is really nice, past a nice pond and beautifully... More

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

This is the third year in a row we have been away with Thomson Holidays staying at a Sensatori venue (Crete 8/10, Turkey 9/10) for 10 days on an all inclusive deal. Thomson copied our previous years booking which had been on an all inclusive Family room basis which had proven to be ideal for our Family of four. On... More

Was this review helpful? Yes 1
Shoreham-by-Sea, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I read about quite a few people complaining about the bathroom getting flooded. Small tip: do not point the small shower head towards the door ,point it towards shower wall instead and you'll be find, Lovely hotel! Only weird problem, when we arrived by taxi after late afternoon flight by BA, the concierge outside the hotel told the taxi driver... More

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London
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We, my husband, my two boys (5 years and 16 months) and I, have just come back from a fabulous holiday at the Gran Melia in Tenerife and given that we had such a splendid time, I feel I really owe it to the hotel staff to write a review and thank them for their services. We booked the Red... More

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Bedford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wow, where to start...from the moment we checked in we knew it was going to be a totally different experience to any other hotel/holiday we had been on, the ease and warmth of the staff,organised and quick,made us feel like royalty.I am stuck as to how and what to write as the whole hotel/grounds/food/staff were just beyond welcoming and pleasurable...the... More

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Essex
Contributor
14 reviews 14 reviews
13 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked through Thomson as Sensatori guests (Full Board Plus so drinks included with meals). We stayed Friday 16th – 23rd May. Very impressive entrance and reception. Sensatori reception down to one side. We were given the hotel registration forms to fill in on the transfer coach which made check-in very simple and quick by the efficient Sensatori staff. It... More

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Cambridge, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Me and my boyfriend stayed in this resort for 5 nights and we were amazed with the quality of the service provided. All staff was incredible, the different restaurants available really enhance the true potential of this resort. We tried 4 restaurants there and the one that really caught our attention was Nami. The sushi was the best I ever... More

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Pablo Q, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mrs. SusanaNovo, Thank you for the time you have taken to share this excellent review of Gran Meliá Palacio de Isora on TripAdvisor, as well as for selecting our resort for your vacation. We are delighted to read that you have enjoyed your stay at our resort, and your compliments on our Nami restaurant are highly appreciated, as our... More

Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Retuned here for the fourth time in three years and as previously, enjoyed the full stay. The hotel is spotless as are the rooms and regarding other comments regarding service, it is a lot better than a lot of other places I could mention. Having talked to some members of staff at the time we were staying - first two... More

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Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife

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Redlevel Private Pool (3)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With its privileged Oceanfront location, offering spectacular views of the island La Gomera and Mount Teide, the Gran Melia Palacio de Isora Resort is perfectly integrated in the South west coast of Tenerife. This stunning Design hotel is situated in the fishing village Alcala, a beautiful unspoiled area at five minutes driving distance from the amazing Los Gigantes cliffs. It offers an attractive and inspiring proposal to experience new sensations and to live magic moments. ... more   less 
Number of rooms
579

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