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Gran Melia Palacio de Isora Resort & Spa

5.0 of 5 Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain
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Gran Melia Palacio de Isora Resort & Spa
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Gran Melia Palacio de Isora Resort & Spa
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3,334 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
1 review
4 of 5 stars NEW

Beautiful property with very attentive staff. We spent 5 nights and had a wonderful time. The staff are very friendly and really try hard to make you feel welcome. We had a couple of small issues that were dealt with immediately which is the measure of the staffs commitment to customer service. Overall, I would highly recommend this property. Only... More 

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Cornwall
1 review
4 of 5 stars Reviewed yesterday NEW

This was our 2nd visit, family of 3, 2 adults and one 2 and half year old child. Very pleasant place to stay and would stay again but for those who are first timers with children should know 1) You need a car. Whilst there is a lot to offer at the hotel and fantastic water front with parks, its... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 2
A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

Physically this is a wonderful hotel with excellent facilities and first class food in a good selection of restaurants. However, it is difficult to enjoy the ambience owing to the hotels policy of permitting babies and young children to go everywhere and it was a continuous task to escape the incessant noise of babies and unruly under 5's. Restaurants in... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
Caen, France
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, love to have Clarins products in the bathroom. Wonderful staff in red level specialy the two waiters Mohamed (same name both of them). Very good breakfast with a nice view on the ocean, The food is quite good at the buffet but too expansive (42 euros per person without drinks) didn't worth the price. Swimming pool were... More 

Review collected in partnership with Meliá Hotels International

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Lancashire, England
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were Thomson Sensatori guests in desperate need of a post Christmas / New year rest. We had visited previously for some post operative R&R a couple of years earlier. The accommodation, food and customer service were all excellent. Teresa became ill the night before we due to leave and we had to extend our stay, the Gran Melia guest... More 

Was this review helpful? Yes 1
Telford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

all I could say on arrival was WOW. We went on a Thomson senatori package and highly recommend this hotel ! We were greeted at the airport by a very tanned and polite well dressed lady who gave us a form to fill out on the transfer to make our check in quicker, she had our bags taken to the... More 

Was this review helpful? Yes 3
Telford, United Kingdom
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

this hotel is stunning, the staff are excellent, the facilities are top class, the cleanliness is amazing, the food is good to great. If you want a classy place to just chill by the many pools and restaurants then this is the place. There are kids around but they are generally well behaved and with the adult/kid zoning that the... More 

Was this review helpful? Yes 1
London
Contributor
12 reviews 12 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have been here a few times now and we still enjoy it. People seem to have an unrealistic expectation on what is meant to be 5 star. The hotel is graded as such because of the accommodation and facilities, not necessarily on service. I would describe it as mass market 5 star and the price reflects this. The food... More 

Was this review helpful? Yes 3
Derbyshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Positives are the built environment including restaurants, pools and bedrooms, the standard of food available and the small black shingle beach outwith the cordon sanitaire of the Hotel but kept clean by them. On the negative side we'd booked deluxe room with balcony and found that those in the know stipulated garden rooms floor 2 or above (those below are... More 

Was this review helpful? Yes 1
Durham, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is just what we look for for a good holiday with lovely rooms and very comfortable beds. It is in an ideal location for us. We don't like big holiday places and the setting for the hotel with the improvements to the coastline is perfect. The easy walk to the village is a pleasure. The staff are always... More 

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Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 579
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife

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