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Gran Melia Palacio de Isora Resort & Spa

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Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain
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Gran Melia Palacio de Isora Resort & Spa
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3,821 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worcestershire
1 review
3 of 5 stars Reviewed 3 days ago NEW

This is the fourth time at this hotel and service on this trip was below previously experiened and not to excpected five star hotel standard.Room cleaning was below standard and consider standard has deteriorated since previous visits

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed in the Grand Melia for my fiancées mums surprise 60th birthday holiday on the 19th of June for 7 nights. We booked through Thomson Sensatori, the full board plus package. We selected the private garden rooms which were amazing! We didn't use them very often but was a nice option if you like some privacy while sunbathing. The... More 

Was this review helpful? Yes 1
Shoreham-by-Sea, United Kingdom
Level Contributor
195 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we've stayed here three time now and it is a beautiful resort and the staff are wonderful They've recently extended it and at times there's a lot of pressure on the services. It has gone from 30- 120 guests.

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
UK
Level Contributor
145 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent 2 weeks at this hotel and while we had no major issues we made decisions based on the reviews we have read. Transfers from the airport were very expensive so in the end we decided to hire a car for the 2 weeks which was cheaper than the return transfer. Once this was decided we knew we could... More 

Was this review helpful? Yes 1
Cambridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This Hotel is absolutely stunning and definitely has the WOW factor ! Just returned from 7 night stay and had fabulous time...our room was standard Twin bedroom and was exactly as shown in the web site photos with a really luxurious feel to it-huge room and bathroom all spotlessly clean. You have the option of having Green Choice days where... More 

Was this review helpful? Yes 3
Loughborough, United Kingdom
Level Contributor
110 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on a ten day holiday booked through Thompson who refer to the hotel as their Sensortori resort. We have previously stayed at various Thompson five star hotels in Crete, Rhodes and Corfu and I'm using them as my benchmark. The hotel buildings, rooms, pools and facilities are fantastic. They are modern well equipped and clean. Some pieces... More 

Was this review helpful? Yes 5
Bexhill-on-Sea, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Well what can we say a beautiful hotel part of the Thomson Sensatori group it was fantastic lovely restaurants in which the staff were excellent (especially in the Market grill Aarron and all the guys) the pools and surrounding area are immaculate We especially loved the Sensatori show cast as well as Charlie and Mathew the shows where all fantastic... More 

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New Orleans
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great time staying at Gran Melia Palacio de Isora! The lobby and entryway was impressive and the bellman and check-in staff were welcoming and efficient. The free parking is awesome and easy to use and access. The infinity pool is the largest pool we've ever seen with great views. The pool is surrounded by numerous beautiful palm... More 

Was this review helpful? Yes 1
London, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from an extended weekend in the Red Level part of gran Melia in Tenerife. An absolute fantastic hotel with 5 star treatment and a wide range of things to do. We wish we could have stayed for a longer period of time but we will definitely be back! Also a big thanks to David who served as... More 

Was this review helpful? Yes 2
Paignton
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Accommodation .... the rooms here are among the best I have had the pleasure to stay in. Lovely big comfy bed and pillows. Very tastefully decorated bedroom and bathroom. Recommend rooms with at least a side sea view. Reception........our check-in was quite a slow affair with only two personnel on at the time to check in around 30 parties, however,... More 

Was this review helpful? Yes 3
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