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Gran Melia Palacio de Isora Resort & Spa

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Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain
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Gran Melia Palacio de Isora Resort & Spa
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3,952 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We've just returned from Thomson's Sensatori Tenerife. Fantastic place. After researching and reading very positive reviews we thought we would try this Sensatori. Every aspect of the hotel has been well done. Design is modern, slick and very appealing. We found the staff very pleasant, willing to help with anything. Thomson's own Sensatori reps look, and were superb to deal... More 

Was this review helpful? Yes 1
Rochester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

So good we have booked to go back! Loved the Adults only areas that were kept as adult only. Best restaurant was the teppanyaki, the things that were a pain was that some things are included and some things are not, and the opening times of bars. You have to keep checking the list to see where to go for... More 

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Glasgow, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

We have visited this hotel 3 times via Thomson and really love the atmosphere and surroundings. The choice of restaurants is good, and the booking system (via terminals near reception) is fine once you get used to it. We tried all 4 restaurants included in the thomson package. Public areas are stunning and there are a good range of activities... More 

Was this review helpful? Yes 1
Damme, Belgium
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We ware here for the second time and the atmosfer is fantastik for families with childern. The restaurants are very good en with a great service. Just the peaple from the Meliá time shearing of was tis is ware just like last Year very very anoiing on the first to days of our stay.

Review collected in partnership with Meliá Hotels International

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Cotswolds, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel/resort still gets our vote. We've yet to find another hotel that offers a level of luxury for adults with a laid back, welcoming atmosphere for children. It makes holidaying with a 5 year old & 6 month old possible and enjoyable. It's a shame they've changed how they offer the green service. Where you can opt out of... More 

Review collected in partnership with Meliá Hotels International

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Edinburgh, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We recently returned from this hotel. Lovely accommodation and well kept. I went to the reception desk only to be told by a pointing finger to go over to the poorly placed sensatori desk without any verbal commnuication when looking to book an excursion. We also forgot out child's case in the coach returning to the airport only for Ana... More 

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London, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is highly recommended based on my stay here. The service is impeccable , the staff is eager to help and make your stay beyond perfect. The food was amazing, plenty of options for vegetarians. The music performance every evening in the red level area was simply breathtaking. The rooms were super clean , massive beds and comfy pillows.... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 2
Aldershot, United Kingdom
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked our holiday via Melia.com and when we arrived we were welcomed with drinks and helpful staff. Our room was perfect size and listened to our notes when booking as we asked for a top floor room. Huge bed, brilliant shower and 2 man bath. The resort is stunning, it really is the most posh perfect 5* place I've... More 

Was this review helpful? Yes 5
London, United Kingdom
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Melia deMar in Mallorca and is one of my favourite hotels. I was really looking forward to this holiday based on "the Melia experience" Was treated like " the Poor Relation" signs all over saying "RESERVED FOR EXCLUSIVE GUESTS" referring to Red Level guests. I think that a five star resort should make all their... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 4
Paris, France
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Positive: Helpful friendly staff, always there to do what they can. They can be proud of this element!! Hotel tastefully decorated, immense pool at the perfect temperature, and nice rooms. We took a 2 room suite because we were 5 people. It had a living room and kitchenette between the 2 bedrooms, as well as 2 terraces. The bathroom is... More 

Was this review helpful? Yes 3
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