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All 2 Alcala hotels

Gran Melia Palacio de Isora Resort & Spa

5.0 of 5 Hotel   |   Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain
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81%
Ranked #2 of 2 hotels in Alcala
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
43Kitty Belfast, United Kingdom
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2,788 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (581)
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English first
Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Loved this hotel. It is very special place. Rooms are beautiful. Food is good. Pools are excellent. Entertainment is varied and of high quality. I certainly hope to return some time soon. A wonderful luxurious family holiday. The staff are this hotels greatest asset - very pleasant and helpful. Love love love this place.

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel- we were overwhelmed by how enormous it is! Stayed with Thomson (who I believe have an allocation within the hotel) with our young son. This place is completely child friendly and was so easy! Some of the food can be a bit variable but given what we paid we didn't mind! There are also adult only areas of... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Second year staying at this hotel didn't disappoint ..warm welcome superb service, friendly staff. Infinity pool spectacular even though salt water .. Great choice of restaurants nice not to have to visit Buffett every night. Like the fact that you cannot reserve sun beds before 10am .. Entertainment very professional children enjoyed it .. Room lovely and comfortable air conditioning... More

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Tenerife
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband, my son and I were lucky to spend 2 weeks at this wonderful hotel. Upon arrival, you couldn't miss how elegant and luxurious the hotel is. We were offered a glass of juice whilst checking in. Unfortunately our room was not ready and we had to wait 1 hour for it. However, it was more than worth the... More

Review collected in partnership with Melia Hotels International

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel for 2 weeks, and returned 2 weeks ago. The first week was fine, really good actually. Good food, nice room, no complaints at all. The second week, however, changed for some reason. We stayed on all-inclusive basis, and if you prefer to lounge around the huge infinity pool, you cannot go to a bar and... More

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Glasgow, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a fantastic one week stay. Had by high expectations and they were well and truly met. The staff were fantastic. All very friendly and polite and happy to help. The room was very comfortable. Plenty of room to relax in after a day by the pool or day out. The room was spotlessly clean. Bed was comfortable, air conditioning... More

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Surrey
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

A very warm welcome to the hotel. Two rooms booked - pleased with both. Fantastic view from room - sea view. Everywhere seemed really clean. Some drinks not included on All Inclusive so make sure you check! Salt water infinity pool - loved by me, hated by husband. Children, teenagers, had mixed feelings but still swam it in 2-3 times... More

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Manchester
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a thoroughly enjoyable stay here. Everything about it was great. Exceptionally clean, great restaurants, good choice of different ones. Staff friendly and helpful, always smiling. Service was great, very attentive. We opted for full board and the variation and quality if the food was very good. We had to upgrade our room on arrival as it was small and... More

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A voice
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

I am writing this whilst still at this hotel. Today is last day of a 7 night stay. This is the third time we have visited this hotel as a family but it will for sure be the last, unfortunately. I have read with interest previous reviews and most of them sum up the issues we have experienced. Whilst the... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

What a truly disappointing tríp ! Poor Service bad food and a really disappointing Holiday ! This is our third time to this beautiful place ! Sadly the last the service has deteriorated and the food in all restaurants has been very very poor. It's a shame as the pools rooms are very good ! Housekeeping also has declined !... More

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Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n | Alcala, 38686 Alcala, Guia de Isora, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
With its privileged Oceanfront location, offering spectacular views of the island La Gomera and Mount Teide, the Gran Melia Palacio de Isora Resort is perfectly integrated in the South west coast of Tenerife. This stunning Design hotel is situated in the fishing village Alcala, a beautiful unspoiled area at five minutes driving distance from the amazing Los Gigantes cliffs. It offers an attractive and inspiring proposal to experience new sensations and to live magic moments. ... more   less 
Number of rooms
579

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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