We booked directly through Gran Melia which makes no difference at all, infact i would probably advise to book through Thompsons as they might have staff that are more helpful than that of the Gran Melia. I must say the hotel itself and facilities are great, the rooms, the pools, the restaurants and surrounding areas were lovely. Everyday i had... More

Thompson Sensatori package Gran Palacio 'what a place', manicured gardens, curtious friendly staff, superbly thought out complex with areas for specific preferences ie tranquil/quiet, adults only pool, family pool, general pool area etc. Food sensational whether in the main food hall or in any of the 5 restaurants. I would recommend this hotel to anyone I know and can only... More

We stayed at the hotel third week of May on an all inclusive basis. As you walk into the reception area you smell Orange Blossom! Room very comfortable with a lovely area outside with sofa and chairs. The service, food and facilities were 5 star plus - could not fault it. Cannot understand how anyone could complain about this hotel.

We booked a "sensatori" package for one week As a couple in our early 50s who have approx 2-3 one week holidays a year usually in Melonaras, Gran Canaria & usually at the Baobab or the Costa Melonaras hotels, we decided this hotel would suit us after viewing many videos mainly on you tube (great tip..view holiday makers own videos... More

We stayed one week in early February and liked the place very much. Highlights were the modern, spacious rooms and the child-friendly staff. After reading the reviews, we were a bit worried about the quality of the food but we were pleasantly surprised. It is as good and varied as you can expect from a buffet-style restaurant. Sunbeds around the... More

We chose this from the Thomson Sensatori brochure after reading the reviews. It was (almost) everything we hoped for. The service, food and facilities were outstanding. The hotel is beautiful with 3 different pools, all surrounded by lots of umbrellas and sunbeds. Inside, there are lots of areas to enjoy with fountains and comfortable seating. The choice of restaurants are... More

We stayed here for 4 nights on a half board basis. The hotel is very big and caters for families or just couples looking for a relaxing time. There are 3 swimming pools (infinity pool, adults only and kids). We spent most of the time in the adult pool just because the water was a bit warmer- this is also... More

The hotel is simply perfect, location is fantastic, well managed, high level personnel. The buffet is a one star michelin restaurant, and the quality of the material used for building it up is very high. Good both for lonely travelers or couples, and for families, enough space for everybody to feel comfortable and relaxed

Great hotel with a fantastic pool and good service. Do 4 laps in the pool and you have done 1 km in nice salt water! Good selection of food in the restaurants. Only disappointment was we upgraded to a full front ocean room (5102), but the balcony wall was so high you could not see the water when sitting down!... More