Having stayed at the Diplomat a number of times over many years we have not been disappointed and as our goal was some shopping at Fyshwick for the DFO this seemed the obvious place to stay once again. We were not disappointed. If we have to look for something they are very, very monior issues - no plug for the... More

First impressions at Reception was the very friendly and helpful welcome we received (it's also a long time since we've been given a 'normal' key to the room). Our room was the most basic and was located on the ground floor. Apparently the hotel was full (Easter) but it did not appear overly busy. The undercover car park was full... More

Booked through Wotif and was looking for accommodation for 2 adults 1 teenager and 2 under 4. Listing showed luxury rooms (assumed more than one room) with two queen beds and one fold away. Instead we got a average room with all of the beds squeezed in. Complained and we were offered a room with a queen, 2 foldaways ,... More

My bf and I stayed here for one night for a break. From the moment we walked in the receptionist, Lyn, was absolutely wonderful. She asked us where we would like our room to be and was telling us about the things around the area. She placed our room on the top floor which came with everything. Free hot chocolate,... More

the hotel was good the room we stayed in good reception was very good but a bit out the way for the hop on hop off bus so me and the boss lady caught taxis to get a round canbera taxis was fine except all the drivers didnt speak engilsh

I spent a couple of pre-Christmas days at the Diplomat hotel and found it to be quite pleasant and well located (for those with a vehicle). The hotel is entirely non-smoking, staff were always courteous and helpful, no issues there at all. Free wifi throughout the hotel is worthy of note. The room was comfortable enough, and offered the standard... More

This was the first time we stayed here although we know the area well. Free wifi throughout the hotel was a bonus. Our room was right next door to the kitchen (1008) with the door facing the dining area. Soundproofing needs to be improved in this particular room. We could clearly here conversation of late night diners and to a... More

We booked the King Spa room, good rate, very quiet and very very comfortable bed.Top notch service,Good breakfast.REception handled taxi bookings with ease.Easy parking and central if you don't mind a taxi or you have a car.$20 taxi ride to Lantern in Campbell Shops(outstanding meal / service). We'll be back

Stayed in this lovely hotel for 2 nights and have to say the welcome on arrival was the best ever. As we were travelling from the UK we needed directions and information which were answered with ease, taxis booked, directions given, recommendations for places to visit, fabulous. Our room was a good size, but the carpet had seen better days,... More