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Atura Dandenong

4.5 of 5 1 Doveton Avenue | Eumemmerring, Doveton, Victoria 3177, Australia (Formerly Chifley Doveton)
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Atura Dandenong
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Atura Dandenong
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15 reviews from our community

Traveler rating
    3
    8
    2
    1
    1
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2
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (6)
  • Dec-Feb only
    (9)
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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed here in February and commuted into the city on the Sth Gippsland Hwy/Monash Freeway(M1)/Citylink to attend events in the Melbourne CBD. The rate was an opening special with a complimentary hot breakfast included making it outstanding value! This proved to be an excellent choice as the room we had was well appointed, neat, clean and very quiet. The... More 

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear RobertQ, Thank you for taking the time to review our hotel and for the detailed summary of your stay. I'm pleased to advise our renovations are almost complete and you will enjoy our new menus in both restaurants on your next stay with us. I appreciate your feedback on the hotel presentation and will address the linen and waste... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for 2 nights for business in February 2015. Rooms are modern and the bed is comfortable. Free wifi however would be nice to have pay tv. There is a very good restaurant and microbrewery as part of the hotel which makes it so much easier. Definitely try the wheat beer!

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Gavin N, Thanks for taking the time to review us on Tripadvisor. I'm pleased you were happy with your stay and in particular our beer offering at the Brownstone Microbrewery. Our brewer is currently working on a Red Ale recipe for winter. Stay tuned... We look forward to welcoming you back again very soon. Kind regards, Lisa Parker, General... More 

Sydney, Australia
1 review
2 of 5 stars Reviewed 1 week ago

Reception area a construction site.no brochures no chairs, room had no drawers or shelves. What to do for 1 week, 2 ladies? Limited hanging space. ! bathroom towel rail, 1 hook. 1 handtowel, 1 glass, 1 soap, 1 shower cap. No answer from reception or housekeeping. No shower door,- 2nd person uses wet bath mat. No access to dining room,... More 

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Marie H, Thank you for taking the time to review our hotel based on your recent stay. I'm sorry we did not meet your expectations on this visit and hope to have an opportunity to welcome you back in the near future. You'll be pleased to know our renovations are almost complete. I'm glad to see you found our... More 

Sydney
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed here many times but the hotel has just changed to the Atura brand and is undergoing an upgrade. Staff are very friendly and the rooms are nice roomy and clean. Foyer is undergoing a Reno so it's a bit noisy and dirty but looks like it will be finished soon. Food us average and really depends on the... More 

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear GuyF, Thank you for taking the time to review our hotel. We appreciate all feedback especially from our regular guests. I think you will be very surprised when our new restaurant and foyer are unveiled later this week. We appreciate your continued support throughout our renovations. Looking forward to hearing your thoughts on our new foyer and restaurant. Kind... More 

Surfers Paradise, Australia
Contributor
20 reviews 20 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in was extremely slow due to only one staff working. Renovated rooms were nicely decorated, and a reasonable size. But a bar of soap in the shower with someones pubic hair on it was unacceptable. Tried to tell reception but each time they were flat out so didn't get the chance

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Good morning Owen, Thank you for your feedback regarding your stay with us. I will address your concerns with our housekeeping team for follow up immediately. It's disappointing to read a negative comment on our room cleanliness as we often receive glowing reviews in this department. I apologise for any inconvenience caused. We look forward to welcoming you back in... More 

Katoomba, Australia
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Unfortunately the hotel was still undergoing renovations (seems to be a common theme with Atura). This did cause long delays on check out but this was handled very well by staff. Not much has changed from when it was a Chifley, the room was very quiet on this trip with no tourist screaming down the corridors or chilkdren running up... More 

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Jim343, Thank you for your feedback. I will pass on your feedback to our team. The rooms will be receiving a styling overhaul in the not too distant future. This will compliment our new reception and Roadhouse Bar and Grill space. Great to see you are planning a return trip soon. We look forward to seeing you again. Kind... More 

Ballarat, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

I had previously stayed here when it was The Chifley. Nothing seems to have changed; I'm fairly sure its even the same friendly staff as before. Renovations were going on but we were undisturbed by them except when walking past reception. The rooms are clean and modern with plenty of extra pillows and a throw blanket for the bed if... More 

Was this review helpful? Yes 1
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear LadyGreenfingers, Thank you for the glowing review of our hotel. I will pass your comments onto our team leaders to share with our staff. I'm pleased you enjoyed our breakfast buffet. There are a few more changes being introduced in this area in the coming weeks. We look forward to hearing your comments on these. See you again very... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed January 15, 2015

Stayed for a few nights just recently. The friendly and helpful staff really did make the difference. However, the wi-fi Internet connection was incredible. It is a service that I rely on being away from home and I have never had the joy of being provided with service and it far exceeding my expectations. The food was another thing that... More 

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Matthew B, Wow, what a fantastic review on our staff. I am thrilled they made such a positive impression on you. I will be sure to pass on your comments to them. It's great to see we exceeded your expectations on this visit. We look forward to welcoming you back again soon. Kind regards, Lisa Parker. More 

Lakes Entrance, Australia
Top Contributor
58 reviews 58 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 14, 2014

I had previously stayed at this hotel when it was the Chifley, and I was interested to see if much has changed. I spent 3 nights there last week, and found that the rooms service and reception were still at a very high standard. The room was large and spacious, with free very fast Wi Fi, which was very easily... More 

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear pp79, Thank you for taking the time to review our hotel. It's great to hear from a guest who can compare both properties. I'm pleased to read our service, food and standards are rated very highly. Glad you are enjoying our complimentary in room coffee pods! I will pass on your feedback to our department heads to share with... More 

Gippsland, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 28, 2014

I thought i was staying at a new hotel - as advertised. Not the case at all! It is under new management and previously known as The Chifley. However fairly well kept in general. Rooms are a little tired with small tv's (flat scrren - cheap) and stained carpets in one i stayed in. The suite is really a one... More 

Was this review helpful? Yes 1
Lisa P, General Manager at Atura Dandenong, responded to this review

Good morning Christinavic2014, Thank you for your review of our hotel. I'm sorry we did not meet your expectations on your last stay with us. We are excited about our new hotel brand Atura changing from Chifley and look forward to unveiling our renovated property in the new year. Thank you for identifying areas in need of attention to me.... More 

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Additional Information about Atura Dandenong

Address: 1 Doveton Avenue | Eumemmerring, Doveton, Victoria 3177, Australia (Formerly Chifley Doveton)
Location: Australia > Victoria > Doveton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Atura Dandenong 4.5*
Number of rooms: 128
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