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Atura Dandenong

1 Doveton Avenue | Eumemmerring, Doveton, Victoria 3177, Australia (Formerly Chifley Doveton)
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Atura Dandenong
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Atura Dandenong
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21 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mackay, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff were extremely friendly, I did not arrive until 1.30am and night porter was extremely obliging. Bar staff and restaurant staff very helpful and friendly. decor was good, meals were a little pricey, but well worth the money.

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Lisa P, General Manager at Atura Dandenong, responded to this review

Dear AllanT54, Thank you for reviewing our hotel. I am very pleased to read our night manager and staff had a positive impact on your stay and you found them to be helpful. Great feedback on our food and beverage offering as we have just opened the restaurant upstairs. We look forward to seeing you again very soon. Kind regards,... More 

Sydney, Australia
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very clean and tidy property. The staff are friendly and always acknowledge you. The only downside would be the waits to be served in the restaurant. The meals were nice and good value. Handy location.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Three mates and I came down for dinner at the restaurant (Roadhouse bar & Grill) and from the moment we entered until we were seated everything were fantastic, the team was amazing and energetic, served us with a smile and great attitude. We had the tenderloin and pork chop, it was scrumptious! The sauce was cooked to our taste too!... More 

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Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Marcos S, Thank you for reviewing our new Roadhouse Bar and Grill. I'm pleased to see you found the quality of food and service to be of a high standard. I will be sure to pass your comments onto our head chef and restaurant manager. We look forward to seeing you and your mates again in the near future.... More 

Melbourne
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here a few dozen times. Previously Chifley, now Atura. Recent renovations haven't been too disruptive. Rooms are ok. Same old same old downstairs in the cattle class at least. The new lobby is frankly awful in my opinion but if you really want to be offended try the "restaurant" or microbrewery downstairs. The last 6 times I've eaten here... More 

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Lisa P, General Manager at Atura Dandenong, responded to this review

Dear VoodooPhoenix1, Thank you for taking the time to reveiw our hotel based on your recent stay. We value all feedback as it allows us the opportunity to assess any areas in need of improvement. It is disappointing to read we did not meet your expectations on this stay and the newly refurbished foyer and restaurant are not to your... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 4, 2015

Good location for working in Dandenong. Near some fast food joints, good when finishing work late at night. Place is still finishing renos but the bar area looks nice when running. 24hr food service available from first week of march to.

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Lisa P, General Manager at Atura Dandenong, responded to this review

Dear David W, Thank you for your review. I'm pleased to advise our renovations are now complete! We appreciate your patience throughout our refurbishment. The restuarant and foyer are looking fantastic! I'm sure you'll enjoy the open spaces on your next visit. Looking forward to welcoming you back in the near future. Kind regards, LISA PARKER General Manager More 

2 reviews
4 of 5 stars Reviewed February 24, 2015

We stayed here in February and commuted into the city on the Sth Gippsland Hwy/Monash Freeway(M1)/Citylink to attend events in the Melbourne CBD. The rate was an opening special with a complimentary hot breakfast included making it outstanding value! This proved to be an excellent choice as the room we had was well appointed, neat, clean and very quiet. The... More 

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Lisa P, General Manager at Atura Dandenong, responded to this review

Dear RobertQ, Thank you for taking the time to review our hotel and for the detailed summary of your stay. I'm pleased to advise our renovations are almost complete and you will enjoy our new menus in both restaurants on your next stay with us. I appreciate your feedback on the hotel presentation and will address the linen and waste... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 23, 2015

I stayed here for 2 nights for business in February 2015. Rooms are modern and the bed is comfortable. Free wifi however would be nice to have pay tv. There is a very good restaurant and microbrewery as part of the hotel which makes it so much easier. Definitely try the wheat beer!

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Gavin N, Thanks for taking the time to review us on Tripadvisor. I'm pleased you were happy with your stay and in particular our beer offering at the Brownstone Microbrewery. Our brewer is currently working on a Red Ale recipe for winter. Stay tuned... We look forward to welcoming you back again very soon. Kind regards, Lisa Parker, General... More 

Sydney, Australia
1 review
2 of 5 stars Reviewed February 18, 2015

Reception area a construction site.no brochures no chairs, room had no drawers or shelves. What to do for 1 week, 2 ladies? Limited hanging space. ! bathroom towel rail, 1 hook. 1 handtowel, 1 glass, 1 soap, 1 shower cap. No answer from reception or housekeeping. No shower door,- 2nd person uses wet bath mat. No access to dining room,... More 

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Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Marie H, Thank you for taking the time to review our hotel based on your recent stay. I'm sorry we did not meet your expectations on this visit and hope to have an opportunity to welcome you back in the near future. You'll be pleased to know our renovations are almost complete. I'm glad to see you found our... More 

Sydney
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 14, 2015

Have stayed here many times but the hotel has just changed to the Atura brand and is undergoing an upgrade. Staff are very friendly and the rooms are nice roomy and clean. Foyer is undergoing a Reno so it's a bit noisy and dirty but looks like it will be finished soon. Food us average and really depends on the... More 

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Lisa P, General Manager at Atura Dandenong, responded to this review

Dear GuyF, Thank you for taking the time to review our hotel. We appreciate all feedback especially from our regular guests. I think you will be very surprised when our new restaurant and foyer are unveiled later this week. We appreciate your continued support throughout our renovations. Looking forward to hearing your thoughts on our new foyer and restaurant. Kind... More 

Gold Coast, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 10, 2015

Check in was extremely slow due to only one staff working. Renovated rooms were nicely decorated, and a reasonable size. But a bar of soap in the shower with someones pubic hair on it was unacceptable. Tried to tell reception but each time they were flat out so didn't get the chance

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Good morning Owen, Thank you for your feedback regarding your stay with us. I will address your concerns with our housekeeping team for follow up immediately. It's disappointing to read a negative comment on our room cleanliness as we often receive glowing reviews in this department. I apologise for any inconvenience caused. We look forward to welcoming you back in... More 

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