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Atura Dandenong

4.5 of 5 1 Doveton Avenue, Doveton, Victoria 3177, Australia (Formerly Chifley Doveton)
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Atura Dandenong
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Atura Dandenong
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7 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lakes Entrance, Australia
Top Contributor
58 reviews 58 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I had previously stayed at this hotel when it was the Chifley, and I was interested to see if much has changed. I spent 3 nights there last week, and found that the rooms service and reception were still at a very high standard. The room was large and spacious, with free very fast Wi Fi, which was very easily... More 

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear pp79, Thank you for taking the time to review our hotel. It's great to hear from a guest who can compare both properties. I'm pleased to read our service, food and standards are rated very highly. Glad you are enjoying our complimentary in room coffee pods! I will pass on your feedback to our department heads to share with... More 

Gippsland, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I thought i was staying at a new hotel - as advertised. Not the case at all! It is under new management and previously known as The Chifley. However fairly well kept in general. Rooms are a little tired with small tv's (flat scrren - cheap) and stained carpets in one i stayed in. The suite is really a one... More 

Was this review helpful? Yes 1
Lisa P, General Manager at Atura Dandenong, responded to this review

Good morning Christinavic2014, Thank you for your review of our hotel. I'm sorry we did not meet your expectations on your last stay with us. We are excited about our new hotel brand Atura changing from Chifley and look forward to unveiling our renovated property in the new year. Thank you for identifying areas in need of attention to me.... More 

Sale, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent 4 nights at the Atura for business and found it great value for money. The room was clean, the bed very comfortable, curtains gave total blockout and even though I was staying for a week, the room was cleaned every day (not always the case when you stay at hotels for more than one night. In room dining was... More 

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Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Olcheez, Thank you for taking the time to review our hotel based on your recent stay. It is wonderful to see we ticked all the boxes throughout your stay from room position and cleanliness to our food and beverage offering. I shall pass on your comments to our department managers to share with our team. We look forward to... More 

Perth, Australia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 12, 2014

Spent two nights in this hotel as I was in Dandenong for work. I arrived on Sunday night and check in was very quick, all details were correct. I opted for in house dinning and was delivered promptly and hot. The standard was very good. Breakfast was enjoyably and was included in my rate. A bonus in the room, was... More 

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Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Mark, Thanks for your favourable review of our new hotel. Great to read positive comments on our food and service. I shall pass onto our chef and department heads. We look forward to seeing you again next time you are in town for business. Kind regards, LISA PARKER General Manager More 

Queensland, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

On an interstate stay recently was pleasantly surprised by this little gem tucked away in Dandenong. Presentation of the hotel was excellent and the rooms were well kept and very clean. Staff were warm and friendly and i would certainly stay here again.

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Robyn J, Thank you for taking the time to provide us with feedback on your recent stay. It is pleasing to read you found the hotel to be clean and the location handy. Our staff will be thrilled to hear you found them to be friendly and helpful. They are certainly a great team of people who genuinely love... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed November 11, 2014

We stayed here and we couldn't have been any happier with the service. All the staff were just amazing and extremely helpful! We were made to feel welcome from the moment we arrived till the time we left and the food was first class! Would be happy to stay here again in the future.

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Shazbug72, Thank you for your glowing review of your hotel and staff. We are always thrilled to receive positive feedback from our guests especially on our service staff. Having just taken over this hotel we retained most of the staff and it's wonderful to see how much they are enjoying the trasnsition to Atura. With renovations planned in the... More 

Phuket, Thailand
Top Contributor
156 reviews 156 reviews
66 hotel reviews
134 helpful votes 134 helpful votes
1 of 5 stars Reviewed November 10, 2014

This hotel was barely opened (under the Atura label) 2 weeks earlier. i was a past 10pm business arrival . Receptionist friendly but quite amateurish. First they gave me a room ..with a industrial blower inside drying up some leak in the bathroom ...so I changed rooms. Then they moved me to Room 03 ..another big mistake. At midnight this... More 

Was this review helpful? Yes
Lisa P, General Manager at Atura Dandenong, responded to this review

Good afternoon Michael. Thank you for taking the time to review our new hotel. I was disappointed to read we did not exceed your expectations on this visit. I apologise for any inconvenience caused throughout your stay. For future stays please note we have an overnight menu serving hot and cold meals from 10pm-7am. This is listed in each room.... More 

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Additional Information about Atura Dandenong

Address: 1 Doveton Avenue, Doveton, Victoria 3177, Australia (Formerly Chifley Doveton)
Location: Australia > Victoria > Doveton
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Atura Dandenong 4.5*
Number of rooms: 128
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