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All 14 Mae Rim hotels

Away Suansawan Chiang Mai

4.0 of 5 Resort   |   43/1 Moo 6 | Mae Rim-Samoeng Road, Mae Rim 50180, Thailand (Formerly Away Suansawan Centara Boutique Collection)
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Away Suansawan Chiang Mai

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Ranked #8 of 14 hotels in Mae Rim
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
Wanderluck hong kong
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112 people have reviewed this hotel

Traveler rating
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    35
    19
    7
    5
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33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
hong kong
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights in early March. Good property, decent staff, nice pool and other activities like cycling, boating etc. Breakfast was good too... We also enjoyed the Wii! Was really cool. Our room also had a Jacuzzi. The only thing is is a bit far from the main city but that was one of the reason's we... More

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Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

I am very pleased that you enjoyed your stay at our resort. Thank you so much for the review. We have been working hard on curing some complaints in previous reviews so it is great to receive another good review. Thank you again. More

Dorset
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 22, 2014

This hotel is located about 30 minutes from Chaing Mai so it means you have to depend on the hotel for all meals, etc. The rooms are scattered around a small lake in what seems to be an old banana plantation so very picturesque, and the rooms are comfortable, clean and well equipped but the hot water system let them... More

Was this review helpful? Yes 1
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

I am pleased that you enjoyed most of your stay but disappointed that you had hot water problems. Every villa has its own hot water system but we have had some problems during the past month or so and we are undertaking a refurbishment of each system to cure the problem More

Ningbo, China
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 5, 2014

Travel with 2 kids and 2 elder. We booked 3 rooms and stayed first for 4 nites, then another 1 night. Size of the room and cleanliness is great, problem is with the bathroom in our room ( room with big bath tub, which we dont use coz is just too big and the water is too small) and kids... More

Was this review helpful? Yes 1
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review and the detail of the good points. I apologise that you had hot water problems. Each room has its own individual system and in the last month or so some rooms have had problems. We are refurbishing the systems to cure the problem.In many cases it was the building design of the control systems so... More

London, United Kingdom
1 review
5 of 5 stars Reviewed January 23, 2014

This hotel with its kind and gentle staff gave us a warm welcome from the start to the end of our week. We felt able to relax in this calm serene hilltop garden hotel with its flowers and shady banana tamarind and teak trees, to read, to swim, simply to shift down gears. We sampled delicious Thai food made from... More

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Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your delightful review. I am pleased that you enjoyed both your stay in our resort and also some of the many attractions that the Chiang Mai area has to offer. More

Plettenberg Bay, South Africa
Top Contributor
67 reviews 67 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 13, 2014

The lodge is situated amongst a scenic garden setting with a lake, swimming pool, restaurant and so forth. The bungalows were well kitted and spacious - there was even a DVD player, which was nice since most lodges don't provide these. You need a car when you stay here because the lodge is not walking distance from anything, but our... More

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Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review. I am pleased that you enjoyed the resort. Regarding the 'animal shows' I agree with your views and I personally don't ever advise people to go but we try to serve our guests and like it or not many people enjoy these type of attractions so we list and assist people to experience them along... More

Shanghai, China
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 7, 2014

The grounds and setting of this resort are really pretty and as they look on the website. Our daughter loved the free pedal boat on the small lake. The "Away" is well situated for all the activities that Mae Rim have to offer. Bungalows are large in size, offer good light and have large terrace. Breakfast selection was OK with... More

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Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

I am sorry that you had hot water problems. I do agree that there are a small number of bathrooms requiring refurbishment and it is in place for next month. Our menu is a very large list for a small hotel and I was regularly criticised by the management company for it being too big but it is catering for... More

Amsterdam
Contributor
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 5, 2014

This place is not in walking distance of anywhere! When the bicycles are all children's sizes and there is only 1 scooter available for the entire place, you can get a bit stuck. However the pool area and grounds are lovely so there are worse places to be stranded. I found the staff upon check in very unhelpful and ended... More

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Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

I am confused regarding the complimentary bicycles, having just read a review complaining that there were no children's sizes your review says they are all children's sizes. In fact the first review was correct they are all adult sizes but for larger adults we need to raise the seats. We only have one motorbike to rent and usually that is... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 2, 2014

We stayed 2 nites just before Xmas 2013, The hotel exterior landscaping looked lovely as we drove in, but we had a family suite which was old with a door that was chipped around the lock as if it had been previously pried open. the sofa was old with dirty stain marks. The bed sheets in the room did not... More

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Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

I am sorry that you were not happy with the large family room. It was new 5 years ago but it does require refurbishment now especially as the grouting is starting to discolour. We will be undertaking a bathroom refurbishment next month. The Christmas/New Year period gives a huge increase of business to the restaurant but it didn't seem to... More

Bangkok, Thailand
Top Contributor
61 reviews 61 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 1, 2014

We stayed in in Deluxe suite garden view. The room is big only the bathroom very boring. We want to bike around but they have only bikes for adults and not for children. For children they had a Wii Nintendo that was fun and also you can borrow dvd's to watch in the room. You can borrow small boat to... More

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Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review. We have 5 bicycles which are complimentary to guests. I don't know many hotels that provide complimentary bicycles. We could provide children's bicycles but it would require a number of sizes, but mostly we worry about children hurting themselves whilst using our bicycles. I am not sure what an 'exciting' bathroom is. More

London
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 9, 2013

I stayed here with my wife end of October for 4-5 nights and generally its pretty good, nice, remote and far from anywhere. ROOMS We stayed in one of the cute bungalows as your driving into the hotel, it was tidy and smart though for some reason on the last two nights there was a matress outside our window?? Also... More

Was this review helpful? Yes 1
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

I am sorry that our Standard Garden room was not everything that you would have wished. I cannot understand the mattress outside your room that is certainly unacceptable. I will look at the toilets to see which room requires a replacement handle. To clear up any confusion over drivers we do not have a driver called Chai I presume he... More

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Additional Information about Away Suansawan Chiang Mai

Also Known As:
Away Suansawan Centara Boutique Collection Hotel Mae Rim
Away Suansawan Centara Boutique Collection Hotel
Away Suansawan Chiang Mai Chiang Mai Province, Thailand
Address: 43/1 Moo 6 | Mae Rim-Samoeng Road, Mae Rim 50180, Thailand (Formerly Away Suansawan Centara Boutique Collection)
Phone Number:
Location: Thailand > Chiang Mai Province > Mae Rim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Mae Rim
#4 Romantic Hotel in Mae Rim
#5 Top resorts Hotel in Mae Rim
Price Range (Based on Average Rates): $
Hotel Class:4 star — Away Suansawan Chiang Mai 4*
Official Description (provided by the hotel):
It is a relaxing, boutique, garden resort situated in the beautiful and tranquil Maerim Valley, a 30 minute drive from Chiang Mai International Airport and in the centre of the wide range of Chiang Mai's attractions. Offering a full range of recreational activities the facilities include two swimming pools, a beautiful Thai spa, a fitness centre, a sauna, and a lakeside relaxation sala with library These facilities are surrounded by the finest relaxation environment and nature. The resort features 47 understated rooms & villas in huge sub-tropical surroundings with approximately 1,000 trees, an impressive lake, 3 fishponds and many garden areas with relaxing garden salas. ... more   less 
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