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Away Suansawan Chiang Mai

43/1 Moo 6 | Mae Rim-Samoeng Road, Mae Rim 50180, Thailand (Formerly Away Suansawan Centara Boutique Collection)
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Away Suansawan Chiang Mai
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Away Suansawan Chiang Mai
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139 reviews from our community

Traveler rating
    51
    53
    20
    9
    6
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42
52
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5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Away Suansawan cuts a glorious profile, with serenity the order of the day. Being far from the centre of Chiang Mai, it does limit your choices food wise, and the food served on site is generally about 40-50% above the going rate in those central areas. That said, you get what you pay for; Beautifully air conditioned rooms 2 swimming... More 

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you so much for your review. I am very pleased that you enjoyed your stay. I would say that our restaurant prices are at least comparative with other 4 star hotels but I would agree in the city independent restaurants can be found that are cheaper but that is normal on a restaurant/hotel comparison. Thank you again for your... More 

Chiang Mai, Thailand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is our second time at this resort and we enjoyed it even more this time. The surroundings is gorgeous, peaceful and inviting. Since the owner has small kids, the resort has a great playground and pool for kids. It is also the safest one that we've seen here in Thailand (comes with a guard rail). We also enjoyed our... More 

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review. It is great that you find the resort 'family friendly' because we try to make it that way. I will investigate why you had no hot water at night, it sounds very strange. Your visit was in the middle of a major upgrade to our Wi-Fi system which we hope will be complete this week... More 

Bangkok, Thailand
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2015

We really love this place. Hotel staff has good service mind and give us the best services. Rooms are very nice and clean. The beds are comfortable, there's a spare blanket also. Fitness equipment and sauna room are in good condition to be used. Two swimming pools available. Really touch the nature, good for rest and relax.

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you so much for your kind review. I am really pleased that you enjoyed your stay and that you will return to visit us sometime, that is always great news. Thank you again. Peter More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2015

I visited my brother and family in Chiang Mai last month and for a change of scene they booked us in for a night here which I really enjoyed. The grounds are beautiful and the chalets are better built than some Australian homes. Two good swimming pools which we enjoyed using. We didn't have dinner in the restaurant, choosing to... More 

Was this review helpful? Yes 1
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you so much for your review and I am so happy that you enjoyed your stay. I apologise for the broken electrical socket in the room, we try to pick up these items but we do miss some. Do the management appreciate their staff?.....yes we do. Half of our staff have stayed with us since we opened 6 years... More 

Oxfordshire, United Kingdom
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 11, 2015

What a joy to find this place, tranquility with excellent service. The resort was beautifully kept, with a lovely swimming pool. The restaurant was open all day and served really good food, there is fishing, library, pool table,dvd hire to keep you entertained, also lots to see and do around and about. We had three nights after doing the mai... More 

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you so much for your wonderful review.I am so pleased that you enjoyed your stay. Yes, we are also a care centre but as you say this does not affect the hotel (except there are nursing staff available) and our more elderly guests love having the hotel guests around. Good reviews really help a small family business like ours... More 

1 review
4 of 5 stars Reviewed March 7, 2015

I booked two nights of Deluxe Suite for escaping the busy & noisy city. It was great, exactly gave us what we wanted - quiet, far from the busy area, just relax! The bonus is the restaurant open all day (from 6:30 until 10pm)., as we really just wanted to have a good rest and do nothing. So we don't... More 

Was this review helpful? Yes
Peter B, Manager at Away Suansawan Chiang Mai, responded to this review

Thank you for your very positive review despite one or two problems during your stay. It is good to know you felt that we were 'value for money'.My restaurant staff will be extremely happy to hear of your comments. I apologise that you were inconvenienced by last week's sudden ant invasion. I think the hot weather brought them out although... More 

Anchorage, Alaska
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 2, 2015

I cant believe the negative or even mediocre reviews here! This place was super! I rented 4 cabanas/rooms for 1 night as our time was limited, and wish we had known about this place before we arrived! Wifes family was ecstatic about the room quality, I appreciated the western food options as well as the ease of getting a couples... More 

Was this review helpful? Yes 3
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you so much for your excellent review. I am so happy that you enjoyed your stay with us and that you would return. It is gratifying when the hard work pays of with satisfied guests. I think our facility is excellent for children with its amount of space so I am pleased that you enjoyed that aspect. thank you... More 

Sunnyvale, California
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 25, 2015

Before your flight, make arrangements for the days you'll be staying at the hotel for local activity places to pick you up from the hotel (most offer this service for free). I had some say that even though the hotel is far, if I could just get to the Four Seasons that they'd pickup from there. I emailed the hotel... More 

Was this review helpful? Yes 2
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review. I am pleased that you enjoyed your stay with us and it was good of you to take the time to write such a long review. More 

Bristol, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 11, 2015

After not visiting this hotel for six years we were amazed to see the developments that have enhanced the calm surroundings. The room by the lake was very comfortable and provided everything we needed with evenings on the terrace much enjoyed after our varied day activities. The pool was a welcome sight to cool down after temple visiting or elephant... More 

Was this review helpful? Yes 1
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

It is always a good feeling to see returning guests but that is enhanced when they take the trouble to write reviews. Thank you so much for returning to our resort and thank you so much for the lovely review. Please come back and see us again soon More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

Two nights stay , the nature and landscaping around was perfect, roomes layout very good ; many light inside the room need to be fixed; the shower water presure was low and could not utalize the heated water for shower; no ventilators in the bathroom ; the towels were little old ; although the bath was very spacious and romantic;... More 

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review it is very much appreciated. I am very pleased that you enjoyed your stay in the resort but I notice there were a few defects and it is my intention to eradicate these. I think you might have stayed in a room where we are just about to refurbish the bathroom and they will all... More 

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