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Away Suansawan Chiang Mai

43/1 Moo 6 | Mae Rim-Samoeng Road, Mae Rim 50180, Thailand (Formerly Away Suansawan Centara Boutique Collection)
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Away Suansawan Chiang Mai
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145 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Thai first
  • Any
English first
  • All months
    (145)
  • Mar-May only
    (41)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (50)
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2 reviews
4 of 5 stars Reviewed 4 weeks ago

I had a wonderful time at the resort. I really enjoyed walking around the resort and swim. There are a lot of trees, peace nice service and nice pool. I like it but there were 2 things should be improved 1. The mattress is dent, make me had a backache when I woke up. 2. The room floor quite sticky.

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review. I am sorry that your mattress dipped, if you could possibly let me know what room you stayed in I will inspect it to see if it requires renewal. The sticky floor was an unsatisfactory lapse on the part of the housekeeping staff. We do work hard at trying to keep the rooms both clean... More 

East Lansing, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visited Away Suansawan Chiang Mai to spend some time with my father who has decided this is a great place for the long-term. In addition to the traditional hospitality, Away Suansawan also offers long-term care for retirees. My father is working on his 93rd year and just loves it there. I understand why. The staff is exceptional; he receives... More 

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you very much for your kind and glowing review. The fact that your father enjoys it here so much is down to our staff who make excellent carers because caring for the elderly is very much part of their Northern Thai culture but I am so pleased to read your comments. It was good that you enjoyed your stay... More 

Frederiksberg, Denmark
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights and enjoyed the location and the good rate. Stayed at the lake, ok lodge but a little moistly, but ok it was the "green season" so could maybe not expect otherwise. The downside was that the kitchen was sold out of almost everything the first 2 nights, the free bicycles was in very bad shape... More 

Was this review helpful? Yes 1
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review, we appreciate the feedback. I am disappointed that some items on our very extensive menu were unavailable and I will try to find out why and it should not happen again. We have a policy on minibar usage to credit any charge if the guest says they did not use it. Mistakes are rare but... More 

Groningen, The Netherlands
2 reviews
4 of 5 stars Reviewed July 23, 2015

If you want to stay in a nice quite place and not in the centre of Chiang Mai, Away will be a very good choice. We stayed there for 3 nights in a large family room with 2 separate bedrooms and both of them had there own bathroom. It's located nearby the Waterfall Mae Sa and the Kayang Karen Longneck... More 

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Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review. We do appreciate these reviews and we are very happy that you enjoyed your stay with us. More 

Sydney, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2015

I stayed here with a group. Everything was well done. The villas are large with an enormous bathroom. Everything is handy. All the Mae Rim Tourist attractions are close by within a 10 min drive. - Tigers, elephants, snakes etc 2 very nice pools, and the food buffet was fine but not above average. No tea and coffee for lunch... More 

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review, we really appreciate it. I am pleased that you enjoyed your stay with us More 

Canberra, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 27, 2015

The good things: - Idilic setting and very nice rooms. - Very quite, lots of birds, butterflies, cicadas so it feels like you are away from the city. - Bar/restaurant staff were fantastic as were housekeeping. - Nice pool area and small lake were very picturesque. - Hot water issue was fixed immediately by their very efficient engineering person. We... More 

Was this review helpful? Yes 2
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

I am pleased that you enjoyed the resort but disappointed that you had issues with transportation to the city and laundry. We operate a nightly return trip to the city for 300 Baht per person and charge 650 Baht for a one way journey at other times which is the same as most taxi prices. Normally we will happily call... More 

England, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 21, 2015 via mobile

Away Suansawan cuts a glorious profile, with serenity the order of the day. Being far from the centre of Chiang Mai, it does limit your choices food wise, and the food served on site is generally about 40-50% above the going rate in those central areas. That said, you get what you pay for; Beautifully air conditioned rooms 2 swimming... More 

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you so much for your review. I am very pleased that you enjoyed your stay. I would say that our restaurant prices are at least comparative with other 4 star hotels but I would agree in the city independent restaurants can be found that are cheaper but that is normal on a restaurant/hotel comparison. Thank you again for your... More 

Chiang Mai, Thailand
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 3, 2015

This is our second time at this resort and we enjoyed it even more this time. The surroundings is gorgeous, peaceful and inviting. Since the owner has small kids, the resort has a great playground and pool for kids. It is also the safest one that we've seen here in Thailand (comes with a guard rail). We also enjoyed our... More 

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you for your review. It is great that you find the resort 'family friendly' because we try to make it that way. I will investigate why you had no hot water at night, it sounds very strange. Your visit was in the middle of a major upgrade to our Wi-Fi system which we hope will be complete this week... More 

Bangkok, Thailand
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed April 20, 2015

We really love this place. Hotel staff has good service mind and give us the best services. Rooms are very nice and clean. The beds are comfortable, there's a spare blanket also. Fitness equipment and sauna room are in good condition to be used. Two swimming pools available. Really touch the nature, good for rest and relax.

Was this review helpful? Yes
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you so much for your kind review. I am really pleased that you enjoyed your stay and that you will return to visit us sometime, that is always great news. Thank you again. Peter More 

Melbourne, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 19, 2015

I visited my brother and family in Chiang Mai last month and for a change of scene they booked us in for a night here which I really enjoyed. The grounds are beautiful and the chalets are better built than some Australian homes. Two good swimming pools which we enjoyed using. We didn't have dinner in the restaurant, choosing to... More 

Was this review helpful? Yes 1
Peter B, Owner at Away Suansawan Chiang Mai, responded to this review

Thank you so much for your review and I am so happy that you enjoyed your stay. I apologise for the broken electrical socket in the room, we try to pick up these items but we do miss some. Do the management appreciate their staff?.....yes we do. Half of our staff have stayed with us since we opened 6 years... More 

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