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Don Carlos Leisure Resort & Spa

Certificate of Excellence
5.0 of 5
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Avda. Zurita s/n, 29604 Elviria, Marbella, Spain
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1 room 1 guest
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899 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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Glasgow
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel is described as a luxury 5 star hotel - I've stayed in better 3 star hotels! Went with my husband for 2 nights and upon arrival was impressed by the reception area and the gardens. However, this was short-lived. The hotel is full of screaming kids and parents who leave them parked in push chairs everywhere. The beach... More 

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DonCarlosResort, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to post your review of your recent stay with us. Whilst we were pleased to read that you were pleased with the lobby, gardens and Thai restaurant we were very concerned to read about the aspects of your experience that you expressed disappointment with. We are deeply sorry that we... More 

Dublin, Ireland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a friends wedding and had an amazing time from start to finish,great food,staff and top notch facilities.i would recommend to anyone looking for a beach wedding the Don Carlos. We stayed for five nights with a party of 40 and not one complaint,we will definitely be back.

Was this review helpful? Yes
DonCarlosResort, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you very much for sharing your experience at Don Carlos Leisure Resort & Spa Marbella. We are delighted to learn that you enjoyed such a special celebration in our Orange Beach Club, it is actually one of the most beautiful and romantic places to celebrate a wedding and you can taste the delicious cuisine we offer. We... More 

Athens, Greece
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a wonderful time in a great hotel. The Don Carlos Hotel and Spa is true a five start hotel in terms of hospitality, friendliness, generosity, and service. The staff are all great and helpful. The Orange beach which is the beach area of the Don Carlos Hotel is beautiful and relaxing. The staff namely Pilar, Leticia, and Veronica... More 

Was this review helpful? Yes 1
DonCarlosResort, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Antonie, Thank you very much for sharing your experience at Don Carlos Leisure Resort & Spa Marbella with future guests. On behalf of Don Carlos and Orange Beach Club team I have to say that we are very proud reading your review and learning that we have exceed your expectations, that means we have succeeded in our goal. We... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

seasoned traveller but sadly i never write reviews. However our experience at don carlos marbella was excellent. we stayed at the villas. Normally i hate staying at villas in a hotel because it means your tucked away from the main hotel and living in a house.when we go on holiday we like to be pampered with quick room service, access... More 

Was this review helpful? Yes 3
DonCarlosResort, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to post your review of your recent stay at Don Carlos Leisure Resort & Spa. It will be very helpful for future guests since it tells in detail the different facilities and entertainment we offer for everyone. I will share your comments with Esther and rest of the team, they... More 

London
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is beautiful. The gardens, the decor, the pool, the beach club, the staff were all wonderful and perfect for us! The restaurants are also great (the outdoor Thai restaurant is exceptionally good!). Don Carlos try very hard to please all guests and work at a high standard. It's clean, comfortable and has a lovely feel about it. Also... More 

Was this review helpful? Yes
DonCarlosResort, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you very much for sharing your experience at Don Carlos Resort Marbella. We are delighted to read that you enjoyed all our facilities and the hospitality of our wonderful and professional staff. We look forward to welcoming you back in the near future. Kind regards, Alejandra Lira General Manager alira@expogrupo.com More 

New Canaan, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

What a joke. Worst hotel I have stayed in in a very long time. We booked a deluxe one bedroom villa and ended up realizing that staying in the nicest room in a crap hotel yields...crap. The food was INEDIBLE at this place. Pasta came with tomato paste, french toast was white bread with a small bit of egg on... More 

Was this review helpful? Yes 3
DonCarlosResort, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you very much for sharing your opinions about our resort. We have read them carefully and will take them into consideration in order to improve our service and guests experience. We are deeply sorry for not reaching your expectations since our Villas are very well known for superb and exceptional guest service and facilities. I would be... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a great time with friends at the Don Carlos. Good facilities and the Thai Restrarunt is fantastic. The water however was quite expensive, best to take a water bottle and keep filling at the reception. Brilliant bedrooms but no balcony. The hotel is right beside Nikki Beach but the hotels own beach club is lovely. Some of the... More 

Was this review helpful? Yes
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are very disappointed in the service as we arrived in a hot like hell room, at 6:30pm. The hotel was informed of our late arrival and we had checked-in online so they knew which room we had. The minimum of service from a 5 Star hotel would have been to switch on the AC in advance. We are sweating... More 

Was this review helpful? Yes 1
DonCarlosResort, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Mr. Marlaf, Thank you very much for taking the time to share your experience in our resort. We are very sorry to read that you did not feel comfortable at the arrival due to the room temperature. In order to preserve the environment we normally turn on the AC for afternoon arrivals when rooms are supposed to be warmer... More 

Portsmouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I returned from our stay at the Don Carlos resort yesterday and I simply cannot praise it enough. From the moment we arrived we were made to feel very welcome. From email conversations I had with the “Happy Making” team leading up to the holiday, I knew we would be treated to a very high level of... More 

Was this review helpful? Yes 1
DonCarlosResort, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, On behalf of Don Carlos Leisure Resort & Spa team we have no words to express our gratitude for your lovely comments. Your detailed explanations will help future guests to know what to expect from us. We consider every guests recommendation and that is the reason sunbed in Orange Beach Club is included in room rate, we use... More 

new york
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A few friends had told me they stayed at hotel and it was very nice. When I arrived I was surprised lobby seemed dated and so did the bedroom. Took me a day to realize that Oasis is booked separately from regular hotel. I booked thru Amex and they didn't tell me this either. The oasis rooms are brand new... More 

Was this review helpful? Yes 3
DonCarlosResort, Director General at Don Carlos Leisure Resort & Spa, responded to this review

Dear Guest, Thank you very much for sharing with us your experience during your visit. We appreciate well balanced comments and we try to improve our service based on your opinions. As regards the comment regards our location the hotel is in Marbella, on the shore of one of the best beaches in Costal del Sol, we are only 11km... More 

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