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Mezze's The Ship and Castle

High Street, Congresbury BS49 5JA, England
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184 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for just one night and was very pleased I did. Having my bag carried to my room was a good start. The bedroom was probably the largest I have ever stayed in - you could hold a dance in it-with a very comfortable king sized bed, good quality linen and good furnishing. HD television, tea and coffee making... More 

Helpful?
2 Thank Peter L
Henny R, Guest Relations Manager at Mezze's The Ship and Castle, responded to this review

Dear Peter L, Many thanks for your feedback - it is very much appreciated and we are so glad you enjoyed your stay with us. We will ensure the grouting is looked into asap. We look forward to welcoming you back again soon. Best regards, Mezze Admin More 

Weston super Mare, United Kingdom
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We've often passed by and thought how pleasant the Ship and Castle looks nowadays. Inside the restaurant area is pretty impressive - lots of books and crannies provide a variety of eating areas and the place feels cozy and inviting. The staff too are pleasant and friendly on the whole. The menu is large and complex - a wide range... More 

Helpful?
1 Thank MikeGTN
Henny R, Guest Relations Manager at Mezze's The Ship and Castle, responded to this review

Dear MikeGTN, Thank you for your feedback - I am glad you like the look of the restaurant, both inside and out. I am, however sorry to hear things weren't as good as they should have been. I have passed all your comments on to both the General Manager and Head Chef. Whilst no excuse at all, things can go... More 

Travelers are raving about these Congresbury hotels

Rushden, United Kingdom
Level Contributor
723 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 548 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was the one i was most looking forward to ....how disappointed we would be.On arrival we were greeted and shown to our room by a young gentleman who told us the room we had booked was his favourite.As we entered our disappointment must have been evident immediately....as he slipped away we explored our home for the night.....and found... More 

Helpful?
1 Thank shane s
Henny R, Guest Relations Manager at Mezze's The Ship and Castle, responded to this review

Dear shane s, Many thanks for your feedback here - we are sorry you were disappointed with your visit. Please be assured we have taken all your comments seriously and into consideration and are looking into them - the feedback our customers give us is invaluable and we thank you for your candour. We do hope to see you again...... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

We decided to take a stroll into the village on Saturday the 19th of December for a walk, a drink and some food. This is a local restaurant and I have had a drink and nibbles from here a few times before but never sat down to eat. The restaurant area is nice, the service was great and the food... More 

Helpful?
Thank Al A
Bristol, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed December 21, 2015

Went for a works Xmas meal at lunchtime. Was quite pricey for a 2 course Xmas meal, but pub itself was lovely inside so not too put off. However the roast turkey meal was very smal indeed. 2 small roast potatoes (horrible), & 2 small slices of meat. We were then presented with a few small cereal bowls of veg.... More 

Helpful?
Thank nurseykaren
Bristol, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

We have been here twice in the last week, and both times delighted with the experience. The mezze selection is great, and the food is delicious. The waiting staff looked after us well, despite the restaurant being busy. The prices are very reasonable. Recommended.

Helpful?
Thank Rajbury
Spain
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 15, 2015

Have used this as a pub and restaurant for years but the first time we've stayed. Room, whilst a little small and overlooking the bins, was clean and tidy with a decent sized bed and everything we needed including iron and ironing board plus tea and coffee making facilities. Break fast, whilst odd in that we had to choose content... More 

Helpful?
Thank PAMcCully
Rutland
2 reviews
4 of 5 stars Reviewed December 12, 2015

Good value accommodation, convenient for Bristol Airport and the M5 both N & S without having to travel through Bristol. It has both dedicated guest parking and the convenience of an in house restaurant.

Helpful?
Thank Tim H
Granada, Spain
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 23, 2015

Stayed here due to visiting family. The mattress had springs coming through and was hard, which was disappointing seeing as the actual room was quite pleasant. There was a lot of banging late at night and also early in the morning. In addition to this, every time the water was turned on in another room, it was very loud. The... More 

Helpful?
1 Thank angel_libra
Weston super Mare
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 11, 2015

We visited this restaurant for the first time last week, but it certainly won't be the last. The choice on the menu is comprehensive - even for this fussy eater. The food was was excellent and so was the service. We were very impressed and will definitely be going again soon.

Helpful?
Thank Lisa L
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