We booked a Groupon deal which was £94 for B&B plus a 2 course meal in the brasserie. When I called to book I was advised that standard rooms were not available but I could pay an extra £25 for an executive room. I had already read the description of the rooms and was happy to pay the supplement for... More

Brought a groupon offer for 99 pounds they claimed worth 250 pounds. We called to try and book and no availability at the weekends but they offered us an upgrade to executive suite for another 25 pounds. The rooms were standard the food was cheap and the menu was handed over on an a4 sheet with 3 very sad choices... More

We stayed here as part of the groupon deal. What an absolute rip off. We are a family of four and payed £129 for an overnite stay with dinner and breakfast. We asked the hotel for a 'family' room with a double bed and a single and we were told that there was also a bed settee and we had... More

Bought what I thought was a quality deal off Groupon. The picture advertised was not of the hotel but of Windor Castle.( If I were selling a pair of shoes on E bay I wouldn't put a picture of my microwave on the ad???) It was advertised at being in Windsor by its located in Datchet. The room was tiny.... More

Bought afternoon tea on groupon. £19.99 for two. Had to wait over 5 min to be seated. The restaurant staff not enthusiastic at all to see us. ordered hot for herbal tea and got tea instead. Couldn't find anyone to get hot water or herbal tea bag. When the so called sandwiches arrived portion size was a big disappointment. Cake... More

Paid £90 for the Groupon package deal, advertised as worth £225, but not even worth the £90. First room shown was very small and poky overlooking the aircons on top of the function room. As it was our anniversary we paid an extra £25 for an upgrade room with a bath, although that was in the attic it was comfortable... More

Purchased a Groupon deal for a one night stay here (including two course evening meal and breakfast) - should have been c. £220 but got it for £90 - have to say, not really worth either price! Rated this as 2* rather than 1* as I found the staff very hepful given the unfolding events. Stayed as a couple after... More

Stayed here for 2 nights as work close by. I was in the Koala House property over the road, separate to the main hotel, but have stayed in the main hotel before on previous occasions. I stayed in a premium room 272. It was a lovely size with a lounge area, sofa, chair and desk with Television. Not all channels... More

This hotel was booked by work for me. I would not have chose it personally from seeing the negative reviews, as they are all correct. I walked to my 3rd floor room with all of my bags to find my door key didn't work. Had to walk back to reception, got a new key and no explanation or apology was... More