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Capri On Pilot Bay

Certificate of Excellence
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5 The Mall, Pilot Bay, Mount Maunganui, Tauranga 3116, New Zealand
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5 Nights Special
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1 room 1 guest
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71 Reviews from our TripAdvisor Community

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Traveler rating
    47
    18
    6
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    0
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19
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4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (71)
  • Mar-May only
    (23)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (27)
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Masterton, New Zealand
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights (3 adults & 1 baby). The room that had the baby in plus 1 adult was good in size but the access way to all the other apartments started at our room first...so in the evening the sensor light which remained on the whole time lit up even more each time someone walked passed. Would... More 

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Mayo, Ireland
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 30, 2015

Situated on the sheltered side of pilot Bay and at the foot of Mount Maunganui The Capri is spacious well appointed immaculately clean and full of everything you need to make your stay thoroughly enjoyable. Check in was great and extremely helpful staff. Covered parking available which is great. My only complaint is that we didn't stay longer!!

Was this review helpful? Yes 2
Rossendale
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 22, 2015

Stayed here for two nights and found the accomodation to be clean spacious and comfortable. Location superb, really handy for exploring the Mount and the nearby Restaurants. The pool was a real bonus for our children who enjoyed a swim every evening. All in all excellent.

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 17, 2015

stayed here last week and found the place to be in a great position to some good exercise tracks we had a two room apartment I don't like how you need to have at least 200 chars :-S so I am simply adding words

Was this review helpful? Yes 2
Hinckley, United Kingdom
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 16, 2015

We had room 9 with a view of a the bay. Great two bedroom apartment with all that we could need. Lovely little balcony and well decorated. As we travelled with family, having seen the other two apartments, ours was definitely the nicest. Rooms not on the front do appear to be smaller. (Rooms facing the Mount) Would just recommend... More 

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Sydney, Australia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 9, 2015

If you are looking to self-cater and settle in for a few days, the Capri is a good option. Laundry facilities in the room were very welcome and the TV was a bonus. The kitchen is well-appointed and there is enough cooking equipment to turn out a proper meal for the family. But some basics like cling wrap, foil etc... More 

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Napier, New Zealand
Level Contributor
167 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed April 9, 2015 via mobile

We selected this accommodation based on Trip Adviser, albeit the management responses to previous comments almost put us off! Too defensive. The good is the location, the little gym and little pool and the secure parking. The kids also loved the Sky Movie range. The things you need to factor in are the additional cost of sundries such as toilet... More 

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Aberdeen, United Kingdom
Level Contributor
178 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 stars Reviewed April 3, 2015

Had a 1 night for 4 people in a double bed and double bathroom 2 level apartment. Lovely clean accommodation with 50 channels of sky TV one of the most I have ever seen in any hotel accommodation. Very quiet and very close to the beach and harbour and restaurants. Lovely sleep and would stay here again.

Was this review helpful? Yes 1
Nelson, New Zealand
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 3, 2015 via mobile

This was our 5th time stopping at the Capri and will also be our last.apt 16 was tired and needing some updating,the sofa and chair smelly and dirty and too uncomfortable to sit on, we had to sit at the dining table. Love the location but this is not a cheap option and some refurbishment of the apts is necessary.

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Auckland, New Zealand
Level Contributor
109 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed February 23, 2015 via mobile

Very nice motel. Great location - easy walk to beach, The Mount and shops. Well appointed. Very clean and tidy. Nice swimming pool - heated. Efficiently managed. No hassle when we asked for a late checkout. Wi-fi by paid plan only. Wi-fi should be offered free these days!

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David R, Manager at Capri On Pilot Bay, responded to this review

We are pleased to read that you liked our apartment, the location, the Mount and shops. Thank you for your good commends about our management and clean & tidiness. Our housekeeping staff work hard to clean the apartments and we have always double check each room to make sure in top condition. We agree with you that Wi-fi should be... More 

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