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Capri On Pilot Bay

Certificate of Excellence
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5 The Mall, Pilot Bay, Mount Maunganui, Tauranga 3116, New Zealand
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Capri On Pilot Bay
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Capri On Pilot Bay
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70 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mayo, Ireland
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Situated on the sheltered side of pilot Bay and at the foot of Mount Maunganui The Capri is spacious well appointed immaculately clean and full of everything you need to make your stay thoroughly enjoyable. Check in was great and extremely helpful staff. Covered parking available which is great. My only complaint is that we didn't stay longer!!

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Senior Contributor
30 reviews 30 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for two nights and found the accomodation to be clean spacious and comfortable. Location superb, really handy for exploring the Mount and the nearby Restaurants. The pool was a real bonus for our children who enjoyed a swim every evening. All in all excellent.

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Brisbane, Australia
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

stayed here last week and found the place to be in a great position to some good exercise tracks we had a two room apartment I don't like how you need to have at least 200 chars :-S so I am simply adding words

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Hinckley, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had room 9 with a view of a the bay. Great two bedroom apartment with all that we could need. Lovely little balcony and well decorated. As we travelled with family, having seen the other two apartments, ours was definitely the nicest. Rooms not on the front do appear to be smaller. (Rooms facing the Mount) Would just recommend... More 

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Sydney, Australia
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are looking to self-cater and settle in for a few days, the Capri is a good option. Laundry facilities in the room were very welcome and the TV was a bonus. The kitchen is well-appointed and there is enough cooking equipment to turn out a proper meal for the family. But some basics like cling wrap, foil etc... More 

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Napier, New Zealand
Top Contributor
150 reviews 150 reviews
35 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We selected this accommodation based on Trip Adviser, albeit the management responses to previous comments almost put us off! Too defensive. The good is the location, the little gym and little pool and the secure parking. The kids also loved the Sky Movie range. The things you need to factor in are the additional cost of sundries such as toilet... More 

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Aberdeen, United Kingdom
Top Contributor
165 reviews 165 reviews
151 hotel reviews
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a 1 night for 4 people in a double bed and double bathroom 2 level apartment. Lovely clean accommodation with 50 channels of sky TV one of the most I have ever seen in any hotel accommodation. Very quiet and very close to the beach and harbour and restaurants. Lovely sleep and would stay here again.

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Nelson, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 3, 2015 via mobile

This was our 5th time stopping at the Capri and will also be our last.apt 16 was tired and needing some updating,the sofa and chair smelly and dirty and too uncomfortable to sit on, we had to sit at the dining table. Love the location but this is not a cheap option and some refurbishment of the apts is necessary.

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David R, Manager at Capri On Pilot Bay, responded to this review

We regret to hear that our apt 16 did not meet your expectations. This apartment is one of our guests’ favourite choices. We are sorry that you did not feel comfortable to sit on the sofa. We understood that different people has different feel for the level of hardness or softness of a sofa or a bed etc. We really... More 

Auckland, New Zealand
Top Contributor
75 reviews 75 reviews
4 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 23, 2015 via mobile

Very nice motel. Great location - easy walk to beach, The Mount and shops. Well appointed. Very clean and tidy. Nice swimming pool - heated. Efficiently managed. No hassle when we asked for a late checkout. Wi-fi by paid plan only. Wi-fi should be offered free these days!

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David R, Manager at Capri On Pilot Bay, responded to this review

We are pleased to read that you liked our apartment, the location, the Mount and shops. Thank you for your good commends about our management and clean & tidiness. Our housekeeping staff work hard to clean the apartments and we have always double check each room to make sure in top condition. We agree with you that Wi-fi should be... More 

Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2015

Close to both the main beach and the Mt. Quick 5 minute walk to the main shopping centre. Clean and the staff are very helpful. Hot pools accross the road and the Mt itself is well worth the walk up! Great views and good excercise.........

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