We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Blue Lagoon Beach Resort

10 Bateau Bay Rd, Bateau Bay, New South Wales 2261, Australia
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Blue Lagoon Beach Resort
Professional photos View all
Browse nearby
Blue Lagoon Beach Resort
Write a Review

47 reviews from our community

Traveler rating
    7
    11
    11
    6
    12
See reviews for
26
8
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (47)
  • Mar-May only
    (14)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (16)
All months
Newcastle, Australia
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It was in fear and trepidation that we arrived at the Blue Lagoon Beach Resort as we had booked our accommodation BEFORE reading the reviews. However, as a senior adult couple, we were offered a 2 BR Villa which is advertised as suitable for a family. For us, it was great. The kitchen spacious and fully equipped. bathroom pleasantly equipped... More 

Was this review helpful? Yes
Sydney, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I booked a powered tent site for two nights. We had no problems checking in. The staff were friendly and attentive. The swimming pool and spa were great and well maintained. I agree that the amenities could use a modern makeover but the cleanliness couldn't be faulted. It's a big bonus too that access to the beach is very easy... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 8, 2015

It was a beautiful resort with views to the beach. The down side of this place is that has no available Foxtel (Tv reception was crap) & no WiFi. Most luxury cabins I've been to has clothes washer/dryer compared to here as you have to use the common laundry with everyone

Was this review helpful? Yes
Nelson Bay, Australia
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2015

After a busy season ourselves, it was great to head off for a few days of relaxation. Our stay, although short, was very sweet. We had a lovely time despite some ordinary weather. Lisa, Steve and the team were great, making sure our stay was relaxing and peaceful. We had our grandson with us, and he was delighted with the... More 

Was this review helpful? Yes
Gosford, New South Wales, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 26, 2015

STAFF: On power trip, very unfriendly!! MANAGER: Dudley do right ... Should stop worrying whether your car is on grass or on the road!! And do something more constructive with his time.. Like go to a course on how to treat guests. AMENITIES: Have been the same since I was a small kid 42years ago.. CAMP SITES: Very Small., Compared... More 

Was this review helpful? Yes 2

Travelers are raving about these Bateau Bay hotels

Dubbo, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 21, 2015

Such a great location with plenty of opportunity but lack of upkeep of the accommodation is bringing the standard of this facility to below standard.We stayed in Cabin 19 during the Christmas/New Year week. Whilst we understand that this is peak season ($360 per night), accommodation was well below standard. The cabin is allot smaller than expected, it sleeps 6... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 12, 2015

We stayed for a week recently on a powered campsite with our two very small children. To be honest, we had a great time. The pool was great, the beach is so close that it didn't matter if our 3 year old only wanted to stay for about 20 mins at a time. Super hot showers here, which is good,... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 27, 2014

What a tragedy this place is. The location is 5 star. Absolutely amazing beachfront location perfect for the family. The cabins however are nothing short of 3rd world squalor. Vermin and cockroach invested cabins along with a host of insects that would give a David Attenborough documentary a run for its money. Add to this dirty and dated furnishings and... More 

Was this review helpful? Yes 6
Sydney, Australia
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 8, 2014

Here at the moment with my two kids and never been treated like we have by manager and staff wanted a another caravan for friend and said no she has done the balance for the day at 6.40pm when they close at 7pm I told her it's a joke and she said do you want me to call security on... More 

Was this review helpful? Yes 6
Sydney
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 3, 2014

We liked going there mainly because it was right on the beach and they have a good pool for the kids. Other than that the amenities a crap and old, the sites are small and the staff are completely rude and have no idea about customer service or satisfaction, especially Steve the manger. I have read other terrible reviews about... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

5 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question