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Scarborough Beach Resort

Certificate of Excellence
89 Landsborough Ave, Scarborough, Queensland 4020, Australia
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Scarborough Beach Resort
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
DLNelson1971 Auckland Region, New Zealand
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66 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had not been to Scarborough/Recliffe to stay before and we really enjoyed the area and this lovely Resort. We walked into our room with a surprise that it was so lovely. Very spacious, very well appointed and the resort really is in a great location, being across the road from the beach and nestled between restaurants and cafes. The... More 

Was this review helpful? Yes
Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

Landed in Brisbane and drove to Scarborough Beach Resort, this was my second visit. I came back because of the friendly atmosphere, great location and lovely accommodation. I spend allot of time travelling the world, in and out of many beautiful hotels, each has there own personality good and bad. But to kick back and relax after a long 20... More 

Was this review helpful? Yes
konnect2, Public Relations Manager at Scarborough Beach Resort, responded to this review

Hi PaulaC, Thank you for taking the time to leave a review and for your lovely comments. We are so pleased that you feel relaxed, comfortable and at home when you stay here with us at Scarborough Beach Resort. Our location is a great spot for a little R&R. We look forward to welcoming you back soon, and again thank... More 

Aspley
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed January 12, 2015

We checked in late to a leaking toilet, and we decided not to wake everyone up and instead deal with it in the morning, carefully walking around the leak. However, when we asked to be moved rooms, we were told we should have called as soon as we arrived and that it would be $40 more to change rooms for... More 

Was this review helpful? Yes
GarryG511, Manager at Scarborough Beach Resort, responded to this review

We are Just 6 month old new managers here at Scarborough Beach so we have pushed ourselves to please even some guests who obviously have a grudge. We were notified by this guest approx 14 hrs after check-in about a leaking toilet, within 10 minutes of his phone call I was up in his room looking at a ever so... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2015

Where do I start! I usually am not the type of person to be bothered writing reviews but felt the need to with this place! Our young family have stayed here 3 times now and absolutely love it. Great location on the beach in a quiet and friendly area. The staff are always welcoming and very helpful. Very secure and... More 

Was this review helpful? Yes 2
GarryG511, Guest Relations Manager at Scarborough Beach Resort, responded to this review

Thank you so much for taking the time to review Scarborough Beach Resort and for your wonderful comments. It's great to hear that your family enjoy our facilities, apartments and location. We do love our location! So close to the seaside but also convenient to the city. We look forward to welcoming you again soon. More 

Brisbane, Australia
Top Contributor
60 reviews 60 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 4, 2015

We booked at the last minute for an evening at Scarborough Beach Resort on New Years Eve for the fireworks across the road at the beach. The price was quite on the exy side...$195 for one night in a studio with no balcony...but it was a great location for the fireworks. We read the booking details and conditions of the... More 

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GarryG511, Manager at Scarborough Beach Resort, responded to this review

Guest surely should be aware if you book the day before New Years Eve in a resort on a beach across the road from the heart of the fireworks you are fortunate if you find a room little own get change from $200 for the night. We have 2 days off a year and New Years day is one of... More 

Canberra, Australia
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 2, 2015

We were looking forwarded to ending our holiday at Scarborough after reading positive reviews. We booked 1 bedroom apartment with an adjoining studio room to accommodate our family. The resort is in a lovely, peaceful location. The balcony had a great view of the beach, however, looking out our kitchen & bedroom windows was quite an eye sore. Being a... More 

Was this review helpful? Yes 4
GarryG511, Guest Relations Manager at Scarborough Beach Resort, responded to this review

Thank you Sally H for taking the time to leave a review. We are glad that you enjoyed our peaceful location and balcony views. We are very lucky to have the best of the beach so close to the city. Our standard check-in time is 2pm, and while we do try hard to accommodate earlier arrivals, it isn't always guaranteed.... More 

Sydney, Australia
Top Contributor
82 reviews 82 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 1, 2015

Whilst this place was good & for the price/convenience of location near family for us we MIGHT return, i think a few things need to be said. First for families - the pool is small, not *that* family friendly & once you get over 4 people NOT doing laps its a bit crowded. I call it a lap pool The... More 

Was this review helpful? Yes 2
GarryG511, Guest Relations Manager at Scarborough Beach Resort, responded to this review

Hi 13b, Thank you kindly for taking the time to leave a review. We're very glad to read that you enjoyed our location, view, overall apartment size and communal spa. It's also pleasing that you found the checkin process friendly. Our pool as advertised on our website is a 23m lap pool. There was a comment in your post that... More 

Chinchilla, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed December 31, 2014

The staff were very helpful & made us feel welcome. We booked a three bedroom apartment & the rooms were large & the kitchen had everything we needed. The location is great & would suit families. The only criticism I have is that the two smaller bedrooms had neither fans or air conditioners. In a Brisbane summer this seemed a... More 

Was this review helpful? Yes
GarryG511, Guest Relations Manager at Scarborough Beach Resort, responded to this review

Hi Cliffbruce, Thanks for taking the time to review your stay at Scarborough Beach Resort. We're pleased to hear that you found our staff welcoming, and that you enjoyed the spaciousness and amenities of our 3 bedroom apartment, as well as our great location. Thank you for also leaving your comments in regards to the fans/air-conditioners, it's always helpful to... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2014 via mobile

We checked in on 22 Dec, the busiest time of year. The receptionist as absolutely lovely and our experiences have only improved from there - the rooms are spotless and well appointed eith everything you could need and the location of the hotel is perfect! Scarborough is much quieter (and less dodgy) than Redcliffe's main area which we loved. The... More 

Was this review helpful? Yes 3
GarryG511, Guest Relations Manager at Scarborough Beach Resort, responded to this review

Thank you Deezagood for your 5-star review! It's encouraging for all our staff to hear such a positive review and we are so glad that you enjoyed your time here with us. We love our location too! Quiet and by the sea, but close to many amenities and convenient to the city. Our 2 bedroom interconnecting apartment is a great... More 

Brisbane, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 1, 2014

Great place to stay and unwind lots of places to dine out close by beautiful beaches, highly recommend a balcony room with a view of the beach, plenty of secure parking, excellent customer service and wonderful staff at reception

Was this review helpful? Yes 2
GarryG511, Guest Relations Manager at Scarborough Beach Resort, responded to this review

Many thanks for taking the time to leave a review, and we greatly appreciate your positive feedback. We're happy to hear that you had a pleasant stay with us and that you enjoyed our location by the beach, views, and customer service. We hope that you'll stay with us again next time you are looking for a seaside break. We... More 

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