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All 2 Surbiton hotels

Holiday Inn London-Kingston South

4.0 of 5 Hotel   |   Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
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75%
Ranked #1 of 2 hotels in Surbiton
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
N L Taunton, United Kingdom
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285 people have reviewed this hotel

Traveler rating
    97
    114
    42
    19
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Taunton, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

There are lots of good things about the hotel. The room and bathroom were very clean, as were all the areas in the hotel we went in. There was everything in the room we would need for the night. The biggest plus point was the breakfast which was good quality, plentiful and a great choice. Fantastic choice for vegetarians! I... More

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Colchester
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at this hotel four years ago on the night of my daughters wedding and were making a return visit to the area to celebrate a 65th birthday. First of all I have to say that the rooms are very comfortable and clean, although the corriders and the rooms are a little on the dark side. Staff and management... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

As you gathered from the above caption I stayed here for a civil wedding. Hotel itself is a lovely nice room airy and large with a great bed and bathroom. Reception were civil but not over welcoming. Food for the wedding was basic. We had chicken wrapped in bacon and everyone seemed ok. The married couple were stressed throughout the... More

Was this review helpful? Yes 2
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Mula6, Thank you for your feedback, which I read with great disappointment. On behalf of the entire team, I would like to apologise for your most regrettable experience on your special day. The Holiday Inn, London Kingston South takes pride in its services and I assure you that my team is highly disheartened to read that we were not... More

Swindon, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We booked the hotel through chessington world of adventures, didn't expect much, but was very surprised. Check in was ok, nice lady on reception, rooms were very nice and clean not a interesting view from the window but the sparkerling bathroom made up for it and the comfy bed. The restaurant looked very nice but we chose to eat out... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Freya B, Thank you for your patronage and your stay at Holiday Inn, London Kingston South and for your cordial comments. I am delighted that you enjoyed your recent stay and that location was convenient for your trip to Chessington World Of Adventures. Car park is indeed complimentary and is located at the rear of the hotel with complimentary... More

London, United Kingdom
Top Contributor
53 reviews 53 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is not bad, but the restaurant in this hotel is the worst I have ever been, very expensive, poor quality of food and lazy and not good service. The rooms are quite large and very modern, better than many Holiday Inns I have been before. The unique problem with the rooms are that most of them are quite... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear MMIHaria, At the outset, please accept my sincere apologies for falling short of your expectations. Please give me an opportunity to be able to speak with you directly and let me assure you that corrective measures will be taken to redeem ourselves. Yours Sincerely Gagan Sharma General Manager More

UK
Top Contributor
123 reviews 123 reviews
63 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for four nights, reservation made and paid for months ago. Unfortunately, due to a possibly short time allowed from central reservations, our specific requests were not met when we arrived. But management were able to cope and arranged for us to have a suitable room while we had tea and coffee at the bar. That evening we... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Peripatetic2, Greetings from Holiday Inn, London Kingston South and we hope you had a comfortable journey back home. Thank you for your gracious comments on Tripadvisor post your stay. What a pleasure it was to have you met in person on this occasion and the Team always enjoys serving you and we believe that over the years, we have... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

Happy to stay at this hotel (will definitely in the future) not to far away from anything and the price is bang on. Lovely walk up to Kingston Upon Thames in the evening if you want to see the sunset over the Thames and there's plenty of taxi's outside the bars and they all know this hotel so it's easy... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Robgyver, I would like to convey our sincere Gratitude for your kind words after your recent stay at the Holiday Inn, London Kingston South. We are very pleased that you thoroughly enjoyed the location of the hotel and that you took the benefit of the pristine River Thames and gorgeous Sunsets. Thank you for highlighting the efficiency of our... More

Northern Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Kingston south, it is a beautiful hotel with the most friendly staff. We stayed here and traveled up to Chessington world of adventure and also into Kingston for some shopping, the staff were always happy to help with advice on where to go and how to get there, they were so attentive to us... More

Was this review helpful? Yes 1
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Sarah H, Thank you very much for your kind comments and a mention of our Passionate Team at The Holiday inn London, Kingston South. I am delighted to read that our team managed to exceed your expectations and we appreciate your recommendation on spreading the word that London Suburb –The Royal Borough of Kingston Upon Thames has your preferred... More

Telford, United Kingdom
Top Contributor
50 reviews 50 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a modern Holiday Inn. Just what you have come to expect. Rooms are clean , a little small, but quiet and air conditioned. The food is ok but not great. There is a pub across the road which is the place to eat and drink.

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear jim S, Thank you for your Tripadvisor feedback after your recent stay at The Holiday Inn, London Kingston South. I am glad to hear that you were comfortable in your room however, please accept my apologies that our culinary skills could not delight you on this occasion. We take your feedback on board and will work hard in the... More

Ash Vale, Surrey
Top Contributor
62 reviews 62 reviews
50 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed for 2 nights 11th/12th July 2014. Nice hotel in a great location. Lovely staff who I must say have the patients of saints as they had to put up with hellish rowdy wedding parties on both nights. Because of this the stay wasn't great. luckily for us we didn't have to linger about in the bar area for too... More

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Phil 1957, Thank you for your kind appreciation towards our members of the Team. I am sorry to learn that your privacy was invaded due to an ongoing event. I was delighted to see that you enjoyed your breakfast and I hope you were able to enjoy the calm of the River Thames by the Hotel. My Team and... More

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Additional Information about Holiday Inn London-Kingston South

Address: Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
Phone Number:
Location: United Kingdom > England > Surrey > Surbiton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London-Kingston South 4*
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Also Known As:
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn London Kingston South, a contemporary and stylish hotel for Kingston, perfect for guests staying for work or pleasure, within easy reach of central London, the M25, A3, M3 and Heathrow airport. Overlooking the River Thames, one mile from Surbiton station this Holiday Inn Kingston hotel is the perfect base for many major events including Hampton Court Music Festival, The Derby at Epsom, Wimbledon Tennis Championships, Hampton Court Flower Show and Twickenham Rugby. For a great family get away Chessington World of Adventures is close by and Kids stay and eat free at the Holiday Inn London Kingston South. Seven function rooms seating between 10 and 250 delegates make the Holiday Inn Kingston South hotel ideal for conferences, corporate events, social gatherings and weddings. Each room perfectly suited for all your needs with air-conditioning and wi-fi to ensure your event is a success. For a great night s sleep each one of this Kingston hotel s bedrooms includes a pillow menu with choice of five different pillows for your extra comfort. Air conditioning, the latest flat screen TV s, free high speed internet access. Other facilities include accessible accommodation, business support, Restaurant, 24hour in-room dining, No.8 Bar & Lounge, on-site parking and fitness suite. ... more   less 
Number of rooms
116

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