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All 2 Surbiton hotels

Holiday Inn London-Kingston South

4.0 of 5 Hotel   |   Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
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Ranked #1 of 2 Hotels in Surbiton
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
guernseygirl86
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312 reviews from our community

Traveler rating
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    123
    46
    21
    13
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52
103
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Stayed here for two nights for the Carnival. Travelled from Guernsey and had a very early flight to London on the first day. Arrived at hotel at 11am, was advised room wasn't ready (check in is 3pm I believe). We were happy to drop bags and go into the city. We came back to the hotel at 2pm in the... More

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Swansea, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed there for 2 nights and was very pleased with the attentive staff who went out of their way to help. The room was very clean and comfortable but I wasn't keen on the bathroom having a full length glass door. The only other negative was the location of the car park which is at quite a distance behind the... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife organised my birthday party at the Holiday Inn London - Kingston South (on the Portsmouth Road Surbiton) and it was excellent! The Food & Beverage Manager - Ashish - and his staff were surperb with excellect service, politeness, help and going that little extra to make for a really good do. Those who stayed in the Hotel have... More

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Top Contributor
66 reviews 66 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Congratulations to the staff at this hotel. We stayed 6 nights in a 2BR suite, and beyond doubt the hotel exceeded our expectations. From the check in experience, the suite really comfortable and large enough for a family of 4. We asked for extra hanging space, and within 10 minutes we had a porto robe. The breakfast buffet is of... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Melbscoop, A Sincere Thank you for your Heart-warming review post your stay at the Holiday Inn, London Kingston South. It is such a pleasure to read your glorious comments. We are proud of our Team, who works relentlessly to achieve our motto of exceeding our guest’s expectations and I am glad that we were able to demonstrate the services... More

Limerick, Ireland
Contributor
19 reviews 19 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent last Saturday night here with a friend.Even though we werent allowed to check in until 2,the nice man at Reception went out of his way to make sure we could get into our room a little sooner,as we arrived around 1. Very friendly staff.Immaculate room with tv.Very comfortable beds.Only negative I can give is that the glass on the... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Sarahdunne46, I would like to take this opportunity in Thanking You for your positive feedback and for your kind comments. I am glad to see your endorsement of the Holiday Inn, London Kingston South and delighted to learn that over all you enjoyed your stay with us. I particularly would like to Thank You for your recognition towards the... More

Bath, United Kingdom
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there in September as we were visiting my daughter. Clean, efficient and modern looking (although the staff said it has been going 6 years it looks much newer) Good breakfast and great value for money especially if you get an Internet deal

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear johnzbath, There is no better reward than receiving wonderful comments from our patrons. Thank You for taking a note of clean, modern and efficient rooms, yes we are going to complete our 6 years very soon but Thanks to our Team, who have maintained the Hotel to the best standards. The Hotel Team joins me in Thanking You for... More

London, England, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Seems more or less brand new. Opp river in a nice river side location. Bus stop outside into Kingston which has some nice eateries although rather shabby in places. WiFi fast free and stable which of course is the most important thing

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear BarryM157, Thank you for your gracious comments and I am thrilled to see that the convenient location of the hotel suited your needs. You are absolutely right in saying that the Royal Borough of Kingston Upon Thames has some great restaurants to offer but I would also encourage you to sample our carefully crafted menu on your next visit... More

Liverpool
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I recently went for a 2 day break to this hotel, it was excellent the bedrooms are very comfortable, the staff were very attentive and very smart. I used the room service and I had a very delightful meal with desert and a pot of tea ( a very reasonable £20.25). Breakfast was buffet style with all... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear GrandadLiverpool, I would like to take this opportunity in Thanking You for your kind feedback post your stay at The Holiday Inn, London Kingston South. I am delighted to learn that you enjoyed the facilities and that our Team was able to exceed your expectation. I will certainly, share your gracious comments with the members of the Team. We... More

Zurich, Switzerland
Top Contributor
74 reviews 74 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very up to date and stylish with a very contemporary design to the rooms and I will opt for it again without a doubt. Checkout is 11am where most Holiday Inns are midday so that is not ideal. Also if you need mobile broadband or good cellphone coverage make sure you ask for a room that is... More

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear John T, A sincere Thank You for your custom and for taking the time to write a delightful review post your stay. I am particularly very pleased to learn that our services came up to your expectations and that the Team was able to delight you. There are many great restaurants and Pubs in the vibrant vicinity and of... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the hotel with my husband , greeted by polite, professional staff, Mr.Ali in particular at reception, very well mannered , room had nice view, food was good and the bar was very relaxing. Will definitely visit again.

Was this review helpful? Yes 2
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Fatiha12345, Thank you for choosing to stay at Holiday Inn, London Kingston South. I much appreciate your gracious comments and feedback. I will certainly pass on your gratitude to Ali and I am delighted to see that the Team exceeded your expectations on all fronts. I would like to take this opportunity in thanking you again and we look... More

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Additional Information about Holiday Inn London-Kingston South

Address: Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
Phone Number:
Location: United Kingdom > England > Surrey > Surbiton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London-Kingston South 4*
Number of rooms: 116
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Also Known As:
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey

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