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All 2 Surbiton hotels

Holiday Inn London-Kingston South

4.0 of 5 Hotel   |   Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
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Ranked #1 of 2 hotels in Surbiton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
kevjacks Medway Towns
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297 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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Medway Towns
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Hotel seems modern and the common areas were smart - the rooms very nice, although slightly small with 3 of us - reminded of Mal Maison, which is a positive! Stayed as part of a Chessington package and was very impressed. Had dinner in the restaurant and kids eat free was handy and the food good. What made this... More

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Niton, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here as part of a Chessington booking. Hotel was found easily enough (with the help of SatNav) and free parking available. We had a Executive Room and the sofa bed was extremely comfortable. Dinner was nice (if a tad expensive) but drinks were reasonable priced. Breakfast buffet was also very good indeed. Staff member who checked us in must... More

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Adelaide, Australia
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed yesterday NEW

The hotel was situated just across the road from the River Thames and the lobby was bright and clean but when we got to our double room we were amazed to find that the wardrobe was so tiny there was no way we could unpack. There were no drawers and the room was so small that we couldn't even open... More

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Kent
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed at many Holiday Inn's over the years and found them to be adequate but nothing special. I stayed here for two days in August on business and was surprised at how big the car park was considering some of the other reviews. It was a multi storey car park and was wide enough for me to park... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Booked the hotel through chessington, very pleased with the location and the hotel overall. The only downside was that the parking to the rear was for hotel customers, but found it hard at times to get a parking space due to a local range rover company using the spaces that were ment to be for paying hotel customers.

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Kirst-Fran, Thank you for your lovely review on Tripadvisor and I am delighted to learn that the location was convenient and that over all you enjoyed your stay. The Team looks forward in welcoming you and your family back to your London home. Kind Regards Gagan Sharma General Manager More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Very polite, friendly staff - particularly in the restaurant. The hotel is situated in a lovely location - right opposite the river - shame about the main road. We had a standard room which was quite small with no fridge The bed had a hole in it - with all the wadding coming out and the bedding was very tired... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Juliet F, Thank you for your kind comments recognising our friendly team and I am pleased to learn that you enjoyed the location of the Hotel. We have taken a note of your feedback regarding the bedding and I am sorry that your request was not met in timely fashion. I would like to Thank you for your custom... More

Birmingham,
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked standard room. It was on the first floor with a view of a brick wall but we were hardly in the room for long so it didn't matter. Both bedroom and bathroom were clean, had a good nights sleep with no noise. Didn't have breakfast. Would stay again if in the area. The location is good, overlooking the Thames... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Norris Birmingham, Thank you for your gracious comments after your recent stay at Holiday Inn, London Kingston South. I am very pleased to see that our services came up to your expectations. Please do sample our scrumptious breakfast offerings on your next visit, which will encourage you to try our other culinary delights during the day too. I would... More

Paris, France
Top Contributor
51 reviews 51 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here a few times. The staff are very friendly, rooms immaculate and everywhere throughout the hotel is spotless. Restaurant is excellent although a little small with excellent menu. Seating is very comfortable and again, waiters and waitresses are very friendly and attentive. This hotel is only a couple of years old so everything still feels new. One... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Mark b, Thank you for your cordial comments on Tripadvisor after your recent stay at The Holiday Inn, London Kingston South. I am pleased to see that you enjoyed the location by the river and near the vibrant high street. The Team joins me together in Thanking you for your custom and we look forward in getting another opportunity... More

Abu Dhabi, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a wedding being held locally. On check-in we were informed that we were "guest of the day" and received an upgrade to an executive suite. The room was lovely with a river view and outside decking area. The room was spacious and clean, however, the mirrors everywhere, whilst pretty, are very disorientating and we nearly walked... More

Was this review helpful? Yes 1
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear burgerdenc, A sincere Thank you for your feedback post your recent stay. I am delighted to learn that you enjoyed your visit and that you appreciated your room overlooking the River. We have noted your feedback with regards to the room design and also about your departure experience, which I am most apologetic about. We have taken the corrective... More

Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We booked in here with Chessington Holidays as a family group (1x double, 2x triple rooms). Very pleased with the super quick check in, all the staff were lovely on the front desk and in the restaurant. The rooms were also brilliant, very spacious and sparkling clean! The beds were really comfy, no disturbed sleep! There was so much choice... More

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Amy S, Thank you for choosing to stay at the Holiday inn, London Kingston South and Thank you for endorsing the hotel post your first hand experience. I am delighted to learn that we came up to your expectations and that we were able to make your stay memorable. My Team and I would like to Thank you once... More

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Additional Information about Holiday Inn London-Kingston South

Address: Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
Phone Number:
Location: United Kingdom > England > Surrey > Surbiton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London-Kingston South 4*
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Also Known As:
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn London Kingston South, a contemporary and stylish hotel for Kingston, perfect for guests staying for work or pleasure, within easy reach of central London, the M25, A3, M3 and Heathrow airport. Overlooking the River Thames, one mile from Surbiton station this Holiday Inn Kingston hotel is the perfect base for many major events including Hampton Court Music Festival, The Derby at Epsom, Wimbledon Tennis Championships, Hampton Court Flower Show and Twickenham Rugby. For a great family get away Chessington World of Adventures is close by and Kids stay and eat free at the Holiday Inn London Kingston South. Seven function rooms seating between 10 and 250 delegates make the Holiday Inn Kingston South hotel ideal for conferences, corporate events, social gatherings and weddings. Each room perfectly suited for all your needs with air-conditioning and wi-fi to ensure your event is a success. For a great night s sleep each one of this Kingston hotel s bedrooms includes a pillow menu with choice of five different pillows for your extra comfort. Air conditioning, the latest flat screen TV s, free high speed internet access. Other facilities include accessible accommodation, business support, Restaurant, 24hour in-room dining, No.8 Bar & Lounge, on-site parking and fitness suite. ... more   less 
Number of rooms
116

Questions & Answers

Questions? Get answers from Holiday Inn London-Kingston South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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