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All 2 Surbiton hotels

Holiday Inn London-Kingston South

4.0 of 5 Hotel   |   Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
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Holiday Inn London-Kingston South
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74%
Ranked #1 of 2 hotels in Surbiton
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Louise P Cottingham
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244 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
Great Yarmouth, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

I booked this hotel as my daughter was going to Kingston university for an open day. I thought I would get a more upmarket hotel for a nice break for 2 nights as the visit would be stressful. We also wanted to see a show in London and I thought it would be close. I booked 2 nights, twin room... More

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Saazc, At the outset, please allow us to sincerely apologise for the inconvenience that you faced during your recent stay and that we fell short of your expectations. Our Executive rooms overlook the River Thames and we would love to have all the rooms with River View however, we are restricted due to practical inverted ‘U’ shape of the... More

Cottingham
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here 3-4 times a year for business and the welcome is always friendly . The rooms are good, with a reasonable amount of space, comfortable beds, free wifi. I wish the showers were more powerful but the bathrooms are clean and modern. Breakfast is very good.

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Louise, A sincere thank you for your patronage towards Holiday Inn London, Kingston South. I am delighted to learn that you always enjoy your stay with us and that The Team is able to enchant and anticipate in your needs consistently. We have recently changed our Menu and would like to invite you back to give us your valuable... More

Thetford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed over the weekend with my husband and my baby boy.We had a great night sleep as beds are very comfortable.The food in the restaurant was superb. And the lady in the reception very welcoming .Defo we will come back again .

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear X788MOPaula, Thank You for your valuable feedback. We are very pleased to know that you and your family enjoyed your recent stay. Your comments are very encouraging and do motivate our members of the Team to deliver a consistent and great service. I will ensure that I pass on your compliments to the Team; meanwhile, we look forward in... More

Antwerp, Belgium
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wasn't expecting the holiday inn to be great but I was mistaken. For 89 pounds (breakfast inclusive) I had a pleasant albeit short stay. And guess what! Parking is complementary. What a nice change. They upgraded to me to an executive room which was a bit more traveller savvy. What was weird however was when I got to my... More

Was this review helpful? Yes 1
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Travel_Critic999, I am delighted to hear your glowing comments following your recent stay at Holiday Inn London, Kingston South. We entrust in our members of the staff and they are our true assets; who work round the clock to ensure the comfort of our guests. I am very pleased that we were able to exceed your expectations and that... More

bangalore
Contributor
15 reviews 15 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a week. The location is superb, on the banks of thames in a pretty neighbourhood of kngston. Lovely place to go for a run. The room was are pretty small and the bathroom smaller. There is a tiny closet for your clothes and a sliver of a table. At 136 GBP with breakfast its not a cheap... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear SaikatBangalore, Thank you for your feedback following your recent stay at Holiday Inn London, Kingston South. I am happy to learn that over all you enjoyed your recent stay and that the Staff members were able to delight you. We do have Executive rooms, which are spacious and you get the luxury of larger rooms, where extra wardrobe can... More

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very smart appearance, attentive staff. Relatively small (standard) room with no ironing facilities but clean and modern. Used a conference room which was pretty small and had plenty of difficulties syncing laptops to the screen with varying degrees of success but that aside I was pleasantly surprised with my stay overall. Breakfast was fairly basic but standard enough. Useful location,... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Wolfpackmember, I am delighted to receive your feedback and to learn that over all you enjoyed your recent visit at Holiday Inn, London Kingston South. We are proud of our Team and I am pleased to see that we did come up to your expectations. I am sorry that you faced a challenge while synchronising your computer with our... More

Nottingham, United Kingdom
Top Contributor
92 reviews 92 reviews
70 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There are lots of positives about this hotel, and as somebody who is an IHG Platinum member who supports the brand I want to, however check out issue means I'm sorry but I can't. Stayed 15/3 in room 316. We were given an Executive Room with a king bed. Having been watching the women's head of the river race, we... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Sophielaura, Thank you for choosing to stay at Holiday inn, London-Kingston South. I am sorry to hear that you did not have a comfortable night’s sleep at your preferred brand -Holiday Inn. However, I am glad to hear that you did find positives & enjoyed the Hotel apart from King Size bed. I am sincerely Thankful for your time... More

Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just stayed here the one night for the England v Wales game. Arrived to a friendly and efficient check in. Our room was fine and very clean. Breakfast was very good lots of choice. Would definitely stay again

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Frainy, Thank you for sharing your positive thoughts about your recent stay at Holiday Inn, London Kingston South, I am sure you must have enjoyed the Rugby match, which was interesting. We are very pleased to see that you enjoyed all aspects of the Hotel experience. Thank you once again & The Team eagerly looks forward to welcoming you... More

London
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2014

We had lunch at the Holiday inn and they had a new head chief who had a fantastic attitude and went far and beyond what I would expect he made the children feel like superstars and would definitely recommend.

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Parker London, Thank you for your kind words, your glowing feedback is motivating and rewarding for our Team, who we take deep pride in. I am pleased to hear that You and Your Family were looked after and that we were able to delight your Children. The Team eagerly looks forward to welcoming you back sometime soon. Kind Regards... More

London, United Kingdom
1 review
2 of 5 stars Reviewed March 3, 2014

After returning to visit for a second stay at this hotel after having a great first experience, had the most awful stay. Room was very small and very close to the lifts. Was at first kept awake by people returning to their rooms very noisily until gone 1 am, after finally managing to fall asleep was woken by the TV... More

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Ms. Jo P, The Team is ever so sorry to learn that you didn’t enjoy your recent visit at your local neighbouring hotel on this occasion. I would urge you to treat this incident as an isolated one, Our Team is always at your disposal here at Holiday Inn, London Kingston South to assist you and to ensure that... More

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Additional Information about Holiday Inn London-Kingston South

Also Known As:
Holiday Inn London-Kingston South Hotel
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London
Holiday Inn London-Kingston South Surbiton, Surrey
Address: Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
Phone Number:
Location: United Kingdom > England > Surrey > Surbiton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Surbiton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London-Kingston South 4*
Official Description (provided by the hotel):
Welcome to Holiday Inn London Kingston South, a contemporary and stylish hotel for Kingston, perfect for guests staying for work or pleasure, within easy reach of central London, the M25, A3, M3 and Heathrow airport. Overlooking the River Thames, one mile from Surbiton station this Holiday Inn Kingston hotel is the perfect base for many major events including Hampton Court Music Festival, The Derby at Epsom, Wimbledon Tennis Championships, Hampton Court Flower Show and Twickenham Rugby. For a great family get away Chessington World of Adventures is close by and Kids stay and eat free at the Holiday Inn London Kingston South. Seven function rooms seating between 10 and 250 delegates make the Holiday Inn Kingston South hotel ideal for conferences, corporate events, social gatherings and weddings. Each room perfectly suited for all your needs with air-conditioning and wi-fi to ensure your event is a success. For a great night s sleep each one of this Kingston hotel s bedrooms includes a pillow menu with choice of five different pillows for your extra comfort. Air conditioning, the latest flat screen TV s, free high speed internet access. Other facilities include accessible accommodation, business support, Restaurant, 24hour in-room dining, No.8 Bar & Lounge, on-site parking and fitness suite. ... more   less 
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