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All 2 Surbiton hotels

Holiday Inn London-Kingston South

4.0 of 5 Hotel   |   Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
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Holiday Inn London-Kingston South
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75%
Ranked #1 of 2 hotels in Surbiton
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
MMIHaria London, United Kingdom
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283 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
London, United Kingdom
Top Contributor
53 reviews 53 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is not bad, but the restaurant in this hotel is the worst I have ever been, very expensive, poor quality of food and lazy and not good service. The rooms are quite large and very modern, better than many Holiday Inns I have been before. The unique problem with the rooms are that most of them are quite... More

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UK
Top Contributor
123 reviews 123 reviews
63 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for four nights, reservation made and paid for months ago. Unfortunately, due to a possibly short time allowed from central reservations, our specific requests were not met when we arrived. But management were able to cope and arranged for us to have a suitable room while we had tea and coffee at the bar. That evening we... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Peripatetic2, Greetings from Holiday Inn, London Kingston South and we hope you had a comfortable journey back home. Thank you for your gracious comments on Tripadvisor post your stay. What a pleasure it was to have you met in person on this occasion and the Team always enjoys serving you and we believe that over the years, we have... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 3 days ago NEW

Happy to stay at this hotel (will definitely in the future) not to far away from anything and the price is bang on. Lovely walk up to Kingston Upon Thames in the evening if you want to see the sunset over the Thames and there's plenty of taxi's outside the bars and they all know this hotel so it's easy... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Robgyver, I would like to convey our sincere Gratitude for your kind words after your recent stay at the Holiday Inn, London Kingston South. We are very pleased that you thoroughly enjoyed the location of the hotel and that you took the benefit of the pristine River Thames and gorgeous Sunsets. Thank you for highlighting the efficiency of our... More

Northern Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Holiday Inn Kingston south, it is a beautiful hotel with the most friendly staff. We stayed here and traveled up to Chessington world of adventure and also into Kingston for some shopping, the staff were always happy to help with advice on where to go and how to get there, they were so attentive to us... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Sarah H, Thank you very much for your kind comments and a mention of our Passionate Team at The Holiday inn London, Kingston South. I am delighted to read that our team managed to exceed your expectations and we appreciate your recommendation on spreading the word that London Suburb –The Royal Borough of Kingston Upon Thames has your preferred... More

Telford, United Kingdom
Top Contributor
50 reviews 50 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a modern Holiday Inn. Just what you have come to expect. Rooms are clean , a little small, but quiet and air conditioned. The food is ok but not great. There is a pub across the road which is the place to eat and drink.

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear jim S, Thank you for your Tripadvisor feedback after your recent stay at The Holiday Inn, London Kingston South. I am glad to hear that you were comfortable in your room however, please accept my apologies that our culinary skills could not delight you on this occasion. We take your feedback on board and will work hard in the... More

Ash Vale, Surrey
Top Contributor
62 reviews 62 reviews
50 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed for 2 nights 11th/12th July 2014. Nice hotel in a great location. Lovely staff who I must say have the patients of saints as they had to put up with hellish rowdy wedding parties on both nights. Because of this the stay wasn't great. luckily for us we didn't have to linger about in the bar area for too... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Phil 1957, Thank you for your kind appreciation towards our members of the Team. I am sorry to learn that your privacy was invaded due to an ongoing event. I was delighted to see that you enjoyed your breakfast and I hope you were able to enjoy the calm of the River Thames by the Hotel. My Team and... More

Shanghai, China
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The only good thing I can mention about the hotel is that the room was clean. We had booked a standard room. This turned out to be a dark and small room with a window looking out towards another wall. The room did not have a safety box, nor did it have a mini bar. Breakfast is called "the big... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Irenere, As our valued guest, I would like to sincerely apologise for your discontentment. May I request and take the liberty of contacting you independently in the hope to winning your confidence again and to gain the chance to speak with you in person. Yours Sincerely Gagan Sharma General Manager More

Nottingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Another outing another Holiday Inn. I'm collecting their points! As a chain the accommodation is good. Staff are pleasant and helpful. The rooms are well appointed and clean. Beds are comfortable although I find even the soft pillow too firm. It's the food! Not a bad menu at this venue but the presentation is poor - the filling in my... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear EJG2013, Thank you for your kind review, post your stay at the Holiday Inn, London Kingston South and for joining our Loyalty Rewards Programme, it certainly has some great benefits with never expiring points. I am terribly sorry that your dining experience was not great and I would request you to treat this experience as an isolated one, as... More

Newton Abbot
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We picked this hotel as an overnighter close to Hampton Court for the Flower Show - and it was a good choice. It's not the greatest looking hotel outside or the best situation/surroundings, but it has a great welcome inside. The staff are 5* in every area. We had an Executive Suite and I was told that we had free... More

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear WendyHP, Thank you for your glorious comments, especially your mention of the 5 star service delivered by our Team. We are indeed proud of our crew and they work extremely hard to deliver high class expected service. I am glad to see that you enjoyed the striking sunset and the view of The Thames River from your balcony over... More

Harrogate, United Kingdom
Top Contributor
61 reviews 61 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for a wedding in Kingston. It was a 20 min. walk (5 min drive) from the church and reception so very convenient. Lovely outlook over the river although quite noisy from the road. The room (executive suite) was ideal - very clean and remarkably soundproofed. My only "complaint" is the placing of narrow floor-to- ceiling... More

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear jktraveller69, Thank you for choosing to stay at the Holiday Inn, London Kingston South and for your kind comments. I am glad that you were delighted with your overall stay and we have made a note of your recommendations of the room design. I am pleased to learn that you enjoyed the beautiful location in our green London suburb... More

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Additional Information about Holiday Inn London-Kingston South

Address: Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
Phone Number:
Location: United Kingdom > England > Surrey > Surbiton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London-Kingston South 4*
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Also Known As:
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Holiday Inn London Kingston South, a contemporary and stylish hotel for Kingston, perfect for guests staying for work or pleasure, within easy reach of central London, the M25, A3, M3 and Heathrow airport. Overlooking the River Thames, one mile from Surbiton station this Holiday Inn Kingston hotel is the perfect base for many major events including Hampton Court Music Festival, The Derby at Epsom, Wimbledon Tennis Championships, Hampton Court Flower Show and Twickenham Rugby. For a great family get away Chessington World of Adventures is close by and Kids stay and eat free at the Holiday Inn London Kingston South. Seven function rooms seating between 10 and 250 delegates make the Holiday Inn Kingston South hotel ideal for conferences, corporate events, social gatherings and weddings. Each room perfectly suited for all your needs with air-conditioning and wi-fi to ensure your event is a success. For a great night s sleep each one of this Kingston hotel s bedrooms includes a pillow menu with choice of five different pillows for your extra comfort. Air conditioning, the latest flat screen TV s, free high speed internet access. Other facilities include accessible accommodation, business support, Restaurant, 24hour in-room dining, No.8 Bar & Lounge, on-site parking and fitness suite. ... more   less 
Number of rooms
116

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