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All 2 Surbiton hotels

Holiday Inn London-Kingston South

4.0 of 5 Hotel   |   Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
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Ranked #1 of 2 Hotels in Surbiton
Certificate of Excellence 2014
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324 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
124 reviews 124 reviews
29 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel appears attractive with its soft lighting and clean modern reception area. Staff are pleasant and very helpful on check in, even assisting with car parking arrangements. The sign for the car park is useless and simply not spotted from the road, the surrounds of the hotel are mainly reserved for motor dealers and a drive right up to... More

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Senior Contributor
24 reviews 24 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Having stayed here a few times, each time we stay the standards seem to change. On our most recent one-night stay (Saturday) we were given a room where there was no mirror by a plug for hair-styling, only a wardrobe door mirror in a slightly awkward position by the bathroom door. The bathroom was rather dusty and the shower curtain... More

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Stevenage, United Kingdom
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Needed somewhere close to daughters university halls of residence and this is the perfect location. Check in was a painful experience, we arrived relatively early in the specified time window and receptionist seemed to struggle with the system. Eventually we got allocated room 300 (which is not on the info next to the buttons in the elevator). Room was a... More

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Stevenage, United Kingdom
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Just come back from a one night stay at the Holiday Inn, Surbiton. The hotel is nicely situated near the water and looks nice from the outside. Some comments refer to the car park being a short walk away, but this didn't seem too much hassle and at least there is a car park. We went in to register and... More

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Nottingham, United Kingdom
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Better than expected- however I would say that as I was upgraded to exec suite which meant I got my own balcony over looking the Thames. I stayed for business purposes and didn't check in till late (which probably explained my upgrade). Room was big, although very dark and the bathroom on the small side. Room service didn't float my... More

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Dallas, Texas
Top Contributor
66 reviews 66 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we arrived late in the evening, we were quite confused about parking. At long last, we discovered that behind the hotel (and behind a few businesses housed behind the hotel) there is a car park for Holiday Inn guests. Of course, it was pretty far to haul several suitcases (we were on a long trip) and the few parking... More

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Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arriving late, the staff at reception were attentive and very polite. The bar staff seemed a little busy to be anything other than passingly pleasant but the room was clean and well appointed even if the bathroom was cramped! Breakfast was buffet style and at £10 a head represented fair value for money.

Was this review helpful? Yes
16 reviews 16 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently spent two nights at this hotel. We found the room to be clean and well equipped but the bathroom, whilst having everything you needed, was quite cramped and the glass door was not something I particularly liked. The riverside setting was very attractive and the walk into Kingston along the towpath, was very pleasant. The breakfast was excellent, plenty... More

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South Wales
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband booked this hotel as a birthday weekend surprise for me and we were not disappointed! As soon as the hotel knew it was my birthday, they upgraded our room to an Executive Suite with free use of the mini bar. On arriving in our room we found a bowl of fruit and EVEN a birthday card for me... More

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Epsom, United Kingdom
Top Contributor
57 reviews 57 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A pretty good holiday inn hotel for the price. Checked in quite late and staff working at the time needed assistance from their superior in assisting us to check in (rewards night) but other than that, fine. Would stay again.

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Rakish Driver, Thank you for choosing to stay at the Holiday Inn, London Kingston South and I am delighted to learn that you enjoyed your recent stay. The Team looks forward in welcoming you back sometime soon and I am sure your arrival experience on this occasion would be seamless too. Thank you once again and with Sincere Regards... More

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Additional Information about Holiday Inn London-Kingston South

Address: Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
Phone Number:
Location: United Kingdom > England > Surrey > Surbiton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London-Kingston South 4*
Number of rooms: 116
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Also Known As:
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey

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