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Holiday Inn London-Kingston South

4.0 of 5 Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
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Certificate of Excellence 2014
Holiday Inn London-Kingston South
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Holiday Inn London-Kingston South
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346 reviews from our community

Traveler rating
    121
    136
    53
    22
    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Addlestone, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Equippers Church Surrey held its annual Ladies Conference at The Holiday Inn London-Kingston South last year. I attended this conference with the purpose of hosting and serving the women throughout the day. Holiday Inn provided an Excellent facility, service staff, refreshments and catering throughout the day. Nothing was too much to ask for them and they were always ready to... More 

Was this review helpful? Yes
london
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

great start to the new year ,The whole evening and service was fantastic , accommodation was excellent .....very clean and comfortable rooms ...staff were very pleasant and could not of been more helpful ,,breakfast the next morning was severed in the main restaurant and anything you wanted was available with tea and coffee severed to your table ... .this hotel... More 

Was this review helpful? Yes 1
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear carolhoney0209, Thank you for your praises of your recent stay with us. Our Team endeavours to offer maximum comfort along with personalised services to our guests and I sincerely appreciate that you enjoyed your recent stay and the New Year’s Eve Celebrations, which could not have been as successful with out presence of our Patrons like yourselves. The Team... More 

Surrey, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

With two other friends we saw the New Year in at the Holiday Inn kingston South. It was a fantastic night. The food atmosphere and entainment were brilliant, especially the music played by the DJ. It was a great mix which had nearly everyone on the floor. I am looking forward to their next event. Keep up the good work... More 

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear denisa746, We cannot Thank You enough for your gracious feedback and for attending the New Year’s Eve Party. The credit for creating great atmosphere does go to the Team and the DJ however; the mood of the party was enhanced by our patrons like yourselves by your presence. We are very grateful for your generous review and it will... More 

Bridgend
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great for nye. Had a nice atmosphere when entered the reception as there was a nye function also that night. Value for money compared to similar hotels and the room was clean and modern. Only down side was the breakfast the next day as we felt there was limited choice. We were provided woth a cup of fea rather than... More 

Was this review helpful? Yes
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Rosswalton, Thank You for choosing to stay at the the Holiday Inn, London Kingston South on the special New Year’s Eve. It certainly was a great night with great atmosphere; we have received overwhelming commendation from our patrons already asking for the next Christmas and New Year’s Celebratory parties. We would like to Thank You for your support and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Our stay here has been extremely enjoyable and pleasant, made special by the wonderful service we experienced from every single member of staff, who were all super friendly, welcoming and attentive. Thank you to everyone there for your hard work and wonderful service.

Was this review helpful? Yes 1
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear JohnPOBurton, A heartfelt Thank you for your endorsement towards Holiday Inn, London Kingston South post your recent stay. I am glad that we exceeded your expectations and great feedback like yours makes all the heard work of the Team worthwhile. Thank You once again and we eagerly look forward in welcoming you back sometime soon. Kind Regards Gagan Sharma... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Had Christmas day lunch in the restaurant with my family. The food was excellent with a great variety to suit all tastes. All the staff were lovely and the service was impeccable, would not hesitate to recommend it to anyone.

Was this review helpful? Yes 1
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Kim B, Season's Greetings to you and your family. Thank you so much for being our kind patron of The Holiday Inn, London Kingston South and it was a pleasure to welcome you. Thank you for choosing to dine with us on such a Special Festive Day - Christmas. I am glad that we were able to create the... More 

Hull,uk
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we stayed her before christmas as we were down for a party on Saturday night. we had intended to go into town on Friday night but as we were full of cold we stayed at the hotel, and ate in the restaurant which is not something I would normally contemplate. There is no menu on line which is a bit... More 

Was this review helpful? Yes 3
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear stephen c, A Big and Sincere Thank you for your endorsement towards Holiday Inn London Kingston South, it is a great pleasure for me to read your wonderful review. It is our endeavor to make every visit for our guests a moment to remember and I am glad that we succeeded in it. I hope you are feeling better... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 17, 2014

I have stayed two nights in the hotel. I am amazed with hotel service, friendly staff and well maintained. Overall my stay and it was fabulous. The food was delicious too. I will definitely suggest my friends to stay in this hotel.

Was this review helpful? Yes 2
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Lakshmi P, Thank you for your feedback post your stay at the Holiday Inn London Kingston South. Your Delightful comments make all the hard work worthwhile and indeed keeps the Team motivated. Thank you for your custom and we look forward in welcoming you back sometime soon. Kind Regards Gagan Sharma General Manager More 

Knutsford, United Kingdom
Top Contributor
56 reviews 56 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 17, 2014

If your expecting something special then you will be disappointed. This hotel caters the the business person, get them in, feed them and get them out. The staff are friendly and helpful, rooms are clean as is expected from a Holiday Inn. It is only a short walk from the pubs and restaurants so your not trapped in the hotel.... More 

Was this review helpful? Yes 1
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Jonte T, Thank you for your custom and for your time in writing your feedback on Tripadvisor after your stay at the Holiday Inn, London Kingston South. I am glad to learn that the Team was able to delight you and you enjoyed the beautiful location of the hotel too. I wanted to highlight that the Holiday Inn Hotels... More 

Northampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 11, 2014

I booked this stay through Trivago and paid in advance. My husband arrived before me, with the booking voucker, and was accused of not paying, being made to re-pay via his credit card. When I arrived, I was made to show my card at the desk and accused again odf not paying. The whole of the next day my husband... More 

Was this review helpful? Yes 2
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear owlbear2014, As our valued patron I am very sorry to read your displeasure. In today's cyber and virtual world that we operate and live in it is important to safeguard the interest of our guests and the business however, there is certainly a line between finding a solution and accusing our patrons, which indeed is unacceptable to cross. May... More 

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Additional Information about Holiday Inn London-Kingston South

Address: Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
Phone Number:
Location: United Kingdom > England > Greater London > Surbiton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London-Kingston South 4*
Number of rooms: 116
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Also Known As:
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey

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