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Holiday Inn London-Kingston South

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Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
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Holiday Inn London-Kingston South
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Holiday Inn London-Kingston South
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370 reviews from our community

Traveler rating
    130
    145
    55
    26
    14
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66
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25
104
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hythe, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My room was large, clean and comfortable, the bathroom, though small, was up-to-date and spotless, the staff were uniformly polite, welcoming and helpful. I didn't eat at the hotel but I did take a look at the restaurant, which seemed well up to the standard of everything else. If I had to find any niggles at all there would be... More 

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1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

Nice hotel but bought the Hampton Court vouchers via the hotel and was charged for 3 adults rather than 1 adult and 2 children. Asked for refund on the child tickets and was refused. Feeling disappointed - moral of this story is to buy tickets direct not via the hotel!

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Warrenpoint, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed in numerous Holiday Inn over the years and this one is right up there. The Rooms are tastefully decorated and modern. The Buffett breakfast was delicious with a selection to cater for all palettes. Staff are friendly & helpful

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UK
Top Contributor
82 reviews 82 reviews
24 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 1 week ago

I had an executive suite with two balconies overlook g the river at the front of the hotel on the 3rd floor. The view was lovely, although the seat cushions on the balcony were very dirty and so I needed to out the plastic from the bathrobe wrappers on the seats before I could sit down. The room was very... More 

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Barrow-in-Furness, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fab hotel on the banks of the Thames with modern tasteful rooms.The chef in this hotel is excellent some of the best steaks I have tasted. Has a small gym which is adequate providing you do not use it at peak times.

Was this review helpful? Yes 1
Cwmbran, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well arriving at the hotel it all seemed nice , till we was due to sleep could hear doors slamming people outside our door was not quite like I hoped. Then the morning a massive power cut meaning we could do nothing couldn't have a shower due to it being so dark in the bathroom couldn't even make a cuppa... More 

Was this review helpful? Yes 1
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Lauren H, Thank you so much for taking the time to write to us on TripAdvisor. Your feedback is extremely valuable to us! My sincere apologies that the power cut in the entire vicinity affected the Hotel services. Although the Team handled the unprecedented situation very well but apologies that we were unable to give you more information on... More 

Senior Contributor
27 reviews 27 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: 1. Staff very helpful and welcoming 2. TV in rooms 3. House keeping service daily, Room service is efficiently handled 4. Pillows for bed are good, and you can choose from 4 different variety 5. Phone facility available, Payment process is easy 6. In house Bar & Restaurant available 7. Internet is free 8. Cash point is available too... More 

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Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear DaskBlogs , Thank you for choosing to stay at the Holiday Inn, London Kingston South on your last visit in the area. I am glad that you enjoyed many of the hotel facilities like pillow variety, ease of arrival and departure, Internet, breakfast and location for walks and excursions. We have noted your feedback in other areas which we... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Arrived 19th March 2015, tired hungry and a bit grumpy Advised I had been selected as guest of the day !! It totally changed my mood. Well done Holiday Innn. Had a fantastic room. Brilliant staff from checking in to departure. Totally faultless. Really modern, contemporary feel Shall go out of my way to stay in this hotel again.

Was this review helpful? Yes 1
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Georgina O, Thank you for your time in writing your great review on Trip Advisor. It was certainly a pleasure in being a host to you and I am glad that our efforts were able to uplift your spirits after long day’s travel. We appreciate your patronage and eagerly look forward in serving you sometime soon. Kind Regards Gagan... More 

Knutsford
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a couple of nights to visit Hampton Court and other places of interest in the area, including great shopping in Kingston. Kingston is within walking distance but there are also three buses which stop more or less outside the hotel. The room was clean and comfortable and we had a good night's sleep. The room was not... More 

Was this review helpful? Yes 1
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Allan E, A sincere Thank You for your review and positive commendations towards the Hotel and the Team. I have noted your feedback about the croissants and pastries, which will help us to enhance our breakfast service. I am delighted that overall your stay was satisfactory however; I hope you will give us more opportunities to make your stay... More 

Manchester, United Kingdom
Top Contributor
125 reviews 125 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good priced hotel, friendly staff. It's a busy place but staff have the time for you. The rooms are clean an comfortable. The breakfast is good and can be quick. The bar is friendly and welcoming always seems to be a party on.

Was this review helpful? Yes 3
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Carmel D, I am elated to read your review with your first hand experience post your stay at the Holiday Inn, London Kingston South. Your caption - “Home from home”makes all the efforts worthwhile and this due recognition certainly inspires the Team. Thank You once again and we look forward in welcoming you back soon. Kind Regards Gagan Sharma... More 

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