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The Grand Hotel

1 Railway Street, Helensville 0800, New Zealand
The Grand Hotel
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18 reviews from our community

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    4
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    3
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5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 5, 2015

I took my partner, son and sons girlfriend to dinner and was highly disappointed. There was the 4 of us and 2 other couples there and it still took us over a hour to get any service. I had to get a menu from another table and we were taken through the back of the bar to even order a... More 

Was this review helpful? Yes 1
Culebra, Puerto Rico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

I saw the unique old building, all refurbished & full of character, so I stopped in for meal & a beer. The staff was so friendly, I decided to stay The food was wonderful! Pork chops with apple sauce, perfectly seasoned, vegies with cream sauce & baked potatoes, crispy outside & soft inside along with a cold Spreight's. The room... More 

Was this review helpful? Yes 1
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 25, 2014

Staying here was very stressful for my family as we did not get treated well AT ALL. The owner, Bonnie, was very rude and gave the hotel such an unwelcoming feeling, made me want to leave ASAP. The hotel was a very nice place to stay and the food, good, but the service I received was incredibly degrading. The beds... More 

Was this review helpful? Yes 4
Tauranga, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 28, 2014

I know there are a lot of good reviews about this Hotel which is why we booked it but our experience was very disappointing. We were 3 couples traveling in one van and had booked our rooms 6 weeks prior to the date. We chose Helensville as we were having a road trip from Tauranga to Dargaville and thought it... More 

Was this review helpful? Yes 3
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 12, 2014

I lived there for months and months!Guys Have my word Dosent matter if you visit the place for a business Purpose, or if it is a family getaway,or for a backpacker this place has has something for every agegroup. "" I wish it was my home "" Hotel is one of the oldest buildings in Newzealand, located in Helensville. Great... More 

Was this review helpful? Yes 5
Auckland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 12, 2014

Bit dated , but service & welcome was fantastic. The atmosphere makes you imagine how it may have been in its heyday , the grand staircase on entry lets you know you are in a real old fashion hotel. Courtesy van at our disposal was an added bonus. Breakfast was great value, as were the room rates. Outside courtyard is... More 

Was this review helpful? Yes 5
Rotorua, New Zealand
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 15, 2014

The Grand hotel is one of New Zealands oldest hotels and it is a very old but a very beautiful building. I had to come to Helensville for some business from Rotorua and arrive very late. I was instantly asked if I had eaten and that I was welcome to order something if I wanted it I declined as I... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 6, 2013

The time in the hotel was lovely. Comfy room. Very very tasty restaurant. We paid 70 nz$ for twin room with 6 beds. We would love to come again. Highly Recomended. Great value for money. It is not easy to find places loke this today.

Was this review helpful? Yes 10
Amsterdam, The Netherlands
Level Contributor
284 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
4 of 5 stars Reviewed April 28, 2013

We stayed one night in the large and high blue room with old sofa and fireplace, 16m2 and separate communal male and female bathrooms down the corridor. We had an inside courtyard room, so no traffic sounds. No bedside lamps or bathrobes provided, but good bed. Since September 2012 new management and new decoration of the downstairs dining area. On... More 

Was this review helpful? Yes 6
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 27, 2013 via mobile

Lovely clean rooms. We slept in, our bed was nice and comfortable. Loved the pork and vegetables we had for dinner. And bacon and eggs in the morning League on the bigscreen and a fantastic fire burning to keep us toasty warm10/10 guys thank you we will be back!

Was this review helpful? Yes 5
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