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Hacienda San Jose, a Luxury Collection Hotel

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Km 30 Carretera Tixkokob-Tekanto, Tixkokob 97470, Mexico
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Hacienda San Jose, a Luxury Collection Hotel
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Hacienda San Jose, a Luxury Collection Hotel
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183 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Greater London, United Kingdom
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

San Jose was built in 1800 abd was restored in 1998. It has the original chapel on site. The hacienda has 15 rooms in total which consist of 1 master suite with a very spacious eating area and a large bathroom and shower. A patio with a private pool, hammocks and a large private garden to provide the ultimate privacy... More 

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Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear MissD787, Thankyou for your taking your time wtring this wonderfull review of Hacienda San Jose. We are glad you have enjoyed you stay with us and cherish the personality of each Hacienda. I agree with you that Hacienda San Jose is perfect for honeymooners, as it has it´s beautiful Bouganvile gardens that for a moment takes your breath away.... More 

Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hacienda makes you feel like you have stepped back to a much simpler time. The rooms are beautiful and well preserved. There is a private bath behind the room where you can have a candle lit bath while listening to nature. My husband and I had stone massages, which was one of the best I have had in my... More 

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Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Courtney, Thankyou for taking the time to write this kind comments. I am glad you have enjoyed your stay at the beuthiful Hacienda San José and enjoyed its fantastic location for visiting the ruins and cenotes that comform the east side of Yucatán. If you have any other comments or opinions, please let me know Sincerely Arturo J. Ponce... More 

Athens, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I just spent four nights in the real Mexico at this beautifully restored hacienda. It is remote so be prepared to wake up to the birds and nothing else. About a 3 hour drive west of Cancun but fairly easy to find off a major toll road drive 2/3rds of the way. Sleep in your hammock the... More 

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Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Susan S, Thankyou very much for taking the time to write these kind comments. I´am glad you have a great time in Hacienda San José and got to meet the real Mexico and the real Yucatán. Izamal it is wonderful! we are very lucky to be that close to Izamal. Im glad you enjoyed the private dinner! our boys... More 

Elkins, New Hampshire, United States
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hacienda San Jose was a delightful experience. It is a vacation that is meant for those who wish peace and serenity, and it is shared by the other the other four Starwood Haciendas which we visited--Temozon, Santa Rosa, and Uayamon. One experiences only the sound of birds in the environment, punctuated only occasionally by the quiet voices of the lovely... More 

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Arturo P, Director de Relaciones con Clientes at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Maureen P, Thankyou for taking the time writing these kind comments. I want you to know we appreciate very much your opinions and our General Manager and F & B Manager will recive them. Right now we are rebuilding the menu so we can have a big suprise for you on your next visit. Sincerely Arturo J. Ponce Guest... More 

Chicago, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staying at Hacienda San Jose should be a once-in-a-lifetime experience, but I loved it so much when I first visited in 2012 that I returned this month! Everything about the experience is spectacular. The grounds are lush, tropical, and incredibly beautiful. The hacienda offers a great (and complimentary) bird-watching program each morning and it's a good way to explore the... More 

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Arturo P, Director de Relaciones con Clientes at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear HoyaRowing, First I would like to thank you in the name of all The Haciendas family for chosing us as your hosts during your time in the Yucatán! We are very pleased for your return to Hacienda San Jose and had have a great experience as the first one, which lure you to visit your family in the Yucatán.... More 

Sun City West, Arizona
Top Contributor
515 reviews 515 reviews
69 hotel reviews
294 helpful votes 294 helpful votes
5 of 5 stars Reviewed February 11, 2015

We recently stayed two nights at the San Jose, plus two nights at their sister Hacienda, Uayamon. We drove a rental car from Cancun (no problems; good highways). San Jose is outside the city of Merida, about four hours from the Cancun airport. Just be sure to have a very good map and don't arrive after dark - there are... More 

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Daniel F, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Good afternoon Soulefulltraveler, Reading your comments, Im sure the staff at Hacienda San Jose and Hacienda Uayamon will feel empower by your kind comments. It is a pleasure to serve you and to have fulfill your expectations giving you a wonderfull experience. In case you do visit us again in the future, please, dont heasitate reaching us so we can... More 

Providence, Rhode Island
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 30, 2015

Our family (the 2 parents and 2 kids (3 and 6 yo)) spent at least 3 nights in 3 of the Yucatan Starwood Haciendas during the 2014 Christmas holidays. The first part of this review will be common to the 3 Haciendas; the second part is specific to each. These hotels are clearly not for all-inclusive lovers, it is the... More 

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Charlotte, North Carolina
Contributor
20 reviews 20 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 21, 2015

I recently stayed at this property for one night and it was a lovely experience. We stayed in the Master Suite which was WONDERFUL! The bed was heavenly...lovely sitting room, huge and luxurious bath, large private terrace overlooking the master suite garden and a private pool for use only by guests of the master suite. The private terrace had two... More 

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Daniel F, Director de Relaciones con Clientes at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Greetings from Yucatán Julie124!! Thank you so much for the time you take to share with us your experience in Hacienda San José and also thanks for your preference to Starwood and the Haciendas! We are very pleased you had a lovely stay in our property and we are going to be more than glad to host you again in... More 

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 13, 2015

We were very much looking forward to our stay in the 'jungle'. However, things did not start well. The third bed for our daughter, was not in the room, on arrival ( and we arrived in the evening). The door to the outside bath was fixed shut and was not to be opened due to the rotten wood of the... More 

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Saint Germain en Laye, France
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 7, 2015

On a tour of Yucatan with our daughter we were looking forward to two days relaxing days (29 and 30/12 2014) in a hotel in a traditional Hacienda. However we were extremely disappointed and decided to leave after the first night. And then we were angry because the hacienda insisted in making us pay for the second night, despite having... More 

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Daniel F, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Greetings from Hacienda San José Mr. CarlosG Thank you so much for choosing us to stay during your last stay and also I'm very greatful for the time you took to give us your feedback about your experience in the property. The comments of our guests are always taken in consideration and are aware to help us to improve our... More 

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