We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda San Jose, a Luxury Collection Hotel

Certificate of Excellence
Hotel website
Hotel deals
Km 30 Carretera Tixkokob-Tekanto, Tixkokob 97470, Mexico
Special Offer
Best Rate Guaranteed
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hacienda San Jose, a Luxury Collection Hotel
Professional photos View all
Browse nearby
Hacienda San Jose, a Luxury Collection Hotel
Write a Review

187 reviews from our community

Traveler rating
    149
    25
    4
    7
    2
See reviews for
35
111
3
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (53)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (58)
All months
Morelia, Michoacan de Ocampo, Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Like many of the hacienda hotels in Mexico, San Jose takes you back in time. But with all the modern conveniences. There are several unique options for couples including dinner surrounded by candles under a large tree, or a private hot tub decorated with flowers.

Was this review helpful? Yes
Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Brian O, Thankyou for wrting your comments of each Hacienda, we really apreciate it. Hacienda San José it is the perfect romantic get away, an Hacienda cover with Buganvilles flowers all over the Haciendas ground and the romantic dinner under the Three of Dreams, you can´t go wrong. If there is anything I can do for you, I will... More 

Greater London, United Kingdom
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 14, 2015

San Jose was built in 1800 abd was restored in 1998. It has the original chapel on site. The hacienda has 15 rooms in total which consist of 1 master suite with a very spacious eating area and a large bathroom and shower. A patio with a private pool, hammocks and a large private garden to provide the ultimate privacy... More 

Was this review helpful? Yes
Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear MissD787, Thankyou for your taking your time wtring this wonderfull review of Hacienda San Jose. We are glad you have enjoyed you stay with us and cherish the personality of each Hacienda. I agree with you that Hacienda San Jose is perfect for honeymooners, as it has it´s beautiful Bouganvile gardens that for a moment takes your breath away.... More 

Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

This hacienda makes you feel like you have stepped back to a much simpler time. The rooms are beautiful and well preserved. There is a private bath behind the room where you can have a candle lit bath while listening to nature. My husband and I had stone massages, which was one of the best I have had in my... More 

Was this review helpful? Yes 1
Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Courtney, Thankyou for taking the time to write this kind comments. I am glad you have enjoyed your stay at the beuthiful Hacienda San José and enjoyed its fantastic location for visiting the ruins and cenotes that comform the east side of Yucatán. If you have any other comments or opinions, please let me know Sincerely Arturo J. Ponce... More 

Athens, New York
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 7, 2015

My husband and I just spent four nights in the real Mexico at this beautifully restored hacienda. It is remote so be prepared to wake up to the birds and nothing else. About a 3 hour drive west of Cancun but fairly easy to find off a major toll road drive 2/3rds of the way. Sleep in your hammock the... More 

Was this review helpful? Yes
Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Susan S, Thankyou very much for taking the time to write these kind comments. I´am glad you have a great time in Hacienda San José and got to meet the real Mexico and the real Yucatán. Izamal it is wonderful! we are very lucky to be that close to Izamal. Im glad you enjoyed the private dinner! our boys... More 

Elkins, New Hampshire, United States
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 1, 2015

Hacienda San Jose was a delightful experience. It is a vacation that is meant for those who wish peace and serenity, and it is shared by the other the other four Starwood Haciendas which we visited--Temozon, Santa Rosa, and Uayamon. One experiences only the sound of birds in the environment, punctuated only occasionally by the quiet voices of the lovely... More 

Was this review helpful? Yes
Arturo P, Director de Relaciones con Clientes at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Maureen P, Thankyou for taking the time writing these kind comments. I want you to know we appreciate very much your opinions and our General Manager and F & B Manager will recive them. Right now we are rebuilding the menu so we can have a big suprise for you on your next visit. Sincerely Arturo J. Ponce Guest... More 

Chicago, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 17, 2015

Staying at Hacienda San Jose should be a once-in-a-lifetime experience, but I loved it so much when I first visited in 2012 that I returned this month! Everything about the experience is spectacular. The grounds are lush, tropical, and incredibly beautiful. The hacienda offers a great (and complimentary) bird-watching program each morning and it's a good way to explore the... More 

Was this review helpful? Yes 3
Arturo P, Director de Relaciones con Clientes at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear HoyaRowing, First I would like to thank you in the name of all The Haciendas family for chosing us as your hosts during your time in the Yucatán! We are very pleased for your return to Hacienda San Jose and had have a great experience as the first one, which lure you to visit your family in the Yucatán.... More 

Sun City West, Arizona
Top Contributor
519 reviews 519 reviews
69 hotel reviews
294 helpful votes 294 helpful votes
5 of 5 stars Reviewed February 11, 2015

We recently stayed two nights at the San Jose, plus two nights at their sister Hacienda, Uayamon. We drove a rental car from Cancun (no problems; good highways). San Jose is outside the city of Merida, about four hours from the Cancun airport. Just be sure to have a very good map and don't arrive after dark - there are... More 

Was this review helpful? Yes
Daniel F, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Good afternoon Soulefulltraveler, Reading your comments, Im sure the staff at Hacienda San Jose and Hacienda Uayamon will feel empower by your kind comments. It is a pleasure to serve you and to have fulfill your expectations giving you a wonderfull experience. In case you do visit us again in the future, please, dont heasitate reaching us so we can... More 

Providence, Rhode Island
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 30, 2015

Our family (the 2 parents and 2 kids (3 and 6 yo)) spent at least 3 nights in 3 of the Yucatan Starwood Haciendas during the 2014 Christmas holidays. The first part of this review will be common to the 3 Haciendas; the second part is specific to each. These hotels are clearly not for all-inclusive lovers, it is the... More 

Was this review helpful? Yes 2
Charlotte, North Carolina
Contributor
20 reviews 20 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 21, 2015

I recently stayed at this property for one night and it was a lovely experience. We stayed in the Master Suite which was WONDERFUL! The bed was heavenly...lovely sitting room, huge and luxurious bath, large private terrace overlooking the master suite garden and a private pool for use only by guests of the master suite. The private terrace had two... More 

Was this review helpful? Yes
Daniel F, Director de Relaciones con Clientes at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Greetings from Yucatán Julie124!! Thank you so much for the time you take to share with us your experience in Hacienda San José and also thanks for your preference to Starwood and the Haciendas! We are very pleased you had a lovely stay in our property and we are going to be more than glad to host you again in... More 

Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 13, 2015

We were very much looking forward to our stay in the 'jungle'. However, things did not start well. The third bed for our daughter, was not in the room, on arrival ( and we arrived in the evening). The door to the outside bath was fixed shut and was not to be opened due to the rotten wood of the... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

198 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (188)
Viewed
Room/suite (46)
Viewed
Dining (19)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (25)
Viewed
View from room (4)
Viewed
Hotel & grounds (24)
Viewed
Bathroom (5)
Viewed
Family/play areas (1)
Viewed
Other (63)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (2)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities