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Hacienda San Jose, a Luxury Collection Hotel

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Km 30 Carretera Tixkokob-Tekanto, Tixkokob 97470, Mexico
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1 room 1 guest
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Hacienda San Jose, a Luxury Collection Hotel
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Queretaro, Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is wonderful. The Hacienda takes you back in time but also people working at the hotel make you feel more than welcome. Every morning they have a special breakfast for my children. When they knew I wanted to try "pan de queso", they had them for me the next morning. The rooms have all the commodities you can... More 

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Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Cristina F, Thankyou for taking the time to write this kind comments. I am glad to hear you have had a great time with your family in San Jose. I will let know Mario about your comments, he is one of our best! If you visit in the future the Peninsula we will be very glad to be your... More 

Washington DC, District of Columbia
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We visited Hacienda San Jose August 2015. We reserved 3 rooms for my mother-in-law, my husband, 2 teens and myself. We easily found the hotel, a 3 hour (+ or - depending on if you take the toll road or the free road) from the Cancun airport. Just as an aside, Apple Maps seems to think the hotel is someone's... More 

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Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Maddog4221, First of all I will like to thankyou for choosing Hacienda Sna José as your second home during your visit to the Yucatan. I really appreciate your kind comments, a please guest is what keep us motivatied! It is great you have enjoy the uprgrade, we allways like to do the best we can for our guests. The... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night to celebrate my birthday and my wife made the reservation by phone, something i would recommend to do with every luxury collection because you might find sweeter deals than online, the guy that help us out arrange a very nice deal that included one night, couples massage, romantic dinner and breakfast only drinks were not included,... More 

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Arturo P, Director de Relaciones con Clientes at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Manuel S, Thank you for taking the time to write this kind comments, We are very glad you have enjoyed your visit, defnitely Hacienda San José is a rommantic heaven as you mentioned before. We hope to have the opportunity to be your hosts again in the near future. Best regards, Arturo Ponce Guest Relations Arturo.Ponce@LuxuryColelction.com More 

Morelia, Michoacan de Ocampo, Mexico
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 5, 2015

Like many of the hacienda hotels in Mexico, San Jose takes you back in time. But with all the modern conveniences. There are several unique options for couples including dinner surrounded by candles under a large tree, or a private hot tub decorated with flowers.

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Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Brian O, Thankyou for wrting your comments of each Hacienda, we really apreciate it. Hacienda San José it is the perfect romantic get away, an Hacienda cover with Buganvilles flowers all over the Haciendas ground and the romantic dinner under the Three of Dreams, you can´t go wrong. If there is anything I can do for you, I will... More 

Greater London, United Kingdom
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed April 14, 2015

San Jose was built in 1800 abd was restored in 1998. It has the original chapel on site. The hacienda has 15 rooms in total which consist of 1 master suite with a very spacious eating area and a large bathroom and shower. A patio with a private pool, hammocks and a large private garden to provide the ultimate privacy... More 

Was this review helpful? Yes 1
Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear MissD787, Thankyou for your taking your time wtring this wonderfull review of Hacienda San Jose. We are glad you have enjoyed you stay with us and cherish the personality of each Hacienda. I agree with you that Hacienda San Jose is perfect for honeymooners, as it has it´s beautiful Bouganvile gardens that for a moment takes your breath away.... More 

Minneapolis, Minnesota
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

This hacienda makes you feel like you have stepped back to a much simpler time. The rooms are beautiful and well preserved. There is a private bath behind the room where you can have a candle lit bath while listening to nature. My husband and I had stone massages, which was one of the best I have had in my... More 

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Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Courtney, Thankyou for taking the time to write this kind comments. I am glad you have enjoyed your stay at the beuthiful Hacienda San José and enjoyed its fantastic location for visiting the ruins and cenotes that comform the east side of Yucatán. If you have any other comments or opinions, please let me know Sincerely Arturo J. Ponce... More 

Athens, New York
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 7, 2015

My husband and I just spent four nights in the real Mexico at this beautifully restored hacienda. It is remote so be prepared to wake up to the birds and nothing else. About a 3 hour drive west of Cancun but fairly easy to find off a major toll road drive 2/3rds of the way. Sleep in your hammock the... More 

Was this review helpful? Yes 1
Arturo P, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Susan S, Thankyou very much for taking the time to write these kind comments. I´am glad you have a great time in Hacienda San José and got to meet the real Mexico and the real Yucatán. Izamal it is wonderful! we are very lucky to be that close to Izamal. Im glad you enjoyed the private dinner! our boys... More 

Elkins, New Hampshire, United States
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 1, 2015

Hacienda San Jose was a delightful experience. It is a vacation that is meant for those who wish peace and serenity, and it is shared by the other the other four Starwood Haciendas which we visited--Temozon, Santa Rosa, and Uayamon. One experiences only the sound of birds in the environment, punctuated only occasionally by the quiet voices of the lovely... More 

Was this review helpful? Yes 1
Arturo P, Director de Relaciones con Clientes at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear Maureen P, Thankyou for taking the time writing these kind comments. I want you to know we appreciate very much your opinions and our General Manager and F & B Manager will recive them. Right now we are rebuilding the menu so we can have a big suprise for you on your next visit. Sincerely Arturo J. Ponce Guest... More 

Chicago, Illinois
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 17, 2015

Staying at Hacienda San Jose should be a once-in-a-lifetime experience, but I loved it so much when I first visited in 2012 that I returned this month! Everything about the experience is spectacular. The grounds are lush, tropical, and incredibly beautiful. The hacienda offers a great (and complimentary) bird-watching program each morning and it's a good way to explore the... More 

Was this review helpful? Yes 4
Arturo P, Director de Relaciones con Clientes at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Dear HoyaRowing, First I would like to thank you in the name of all The Haciendas family for chosing us as your hosts during your time in the Yucatán! We are very pleased for your return to Hacienda San Jose and had have a great experience as the first one, which lure you to visit your family in the Yucatán.... More 

Sun City West, Arizona
Level Contributor
610 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
5 of 5 stars Reviewed February 11, 2015

We recently stayed two nights at the San Jose, plus two nights at their sister Hacienda, Uayamon. We drove a rental car from Cancun (no problems; good highways). San Jose is outside the city of Merida, about four hours from the Cancun airport. Just be sure to have a very good map and don't arrive after dark - there are... More 

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Daniel F, Guest Relations Manager at Hacienda San Jose, a Luxury Collection Hotel, responded to this review

Good afternoon Soulefulltraveler, Reading your comments, Im sure the staff at Hacienda San Jose and Hacienda Uayamon will feel empower by your kind comments. It is a pleasure to serve you and to have fulfill your expectations giving you a wonderfull experience. In case you do visit us again in the future, please, dont heasitate reaching us so we can... More 

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