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All 1 East End hotels

The Reef Resort, A Wyndham Affiliate

3.5 of 5 Resort   |   Queens Highway, PO Box 30865 | Colliers, East End KY1-1204, Grand Cayman (Formerly The Reef Resort)
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86%
Ranked #1 of 1 hotels in East End
A recent review
5 of 5 stars reviewed yesterday
Scott D
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954 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I wanted a warm getaway from the winter weather and this place was the perfect vacation. We wanted unplugged and peaceful and that is just what we got. Friendly staff and one of the best views on earth. We snorkeled right off the beach around the dock and up to the dock at the next resort. Very... More

Was this review helpful? Yes
San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Went here several years ago and wanted to go back. Current rough, not an easy dive on some days. Not daily maid service, had to ask for clean sheets. Elevator smells like car exhaust. Nice view. Quiet and friendly staff, poor maid service. Raked the beach daily.

Was this review helpful? Yes 2
EmilyR_TheReef, Manager at The Reef Resort, A Wyndham Affiliate, responded to this review

Dear RMS4444, We are sorry to hear that we failed to live up to your expectations and we sincerely apologize. We want to assure you that we have every intention of addressing your comments. We wish to let you know that your review is important to us as it helps us to identify problems and take corrective steps. We are... More

George Town, Grand Cayman
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the pleasure of staying at The Reef in March this year and it was just perfect for our introduction to the island. Beautiful, well equipped rooms and all with spectacular sea views. Great restaurant, beach bar and the staff, we're just great. Live entertainment on several nights per week and one of our favourites was the out door... More

Was this review helpful? Yes
EmilyR_TheReef, Manager at The Reef Resort, A Wyndham Affiliate, responded to this review

Dear PauldrDean, Welcome to the island, to paradise! Thank you for your review of theReef Resort, for sharing your experience and opinion which we highly value. We are thrilled that you enjoyed your stay and found our location and amenities well-suited for your needs. It sounds like you had a great time and we look forward to seeing you again... More

Glendale, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Exactly the view on the website home page. Camiel McKenzie answered questions prior arriving through email and phone. Grocery stores and liquor stores websites and store hours. I don't have the girl name who checked us in but she was very helpful. She was very polite and outgoing to answer any questions. Daina Edwards (Concierge) helped reserving dinner reservations and... More

Was this review helpful? Yes 1
EmilyR_TheReef, Manager at The Reef Resort, A Wyndham Affiliate, responded to this review

Dear skippyfrompace, Thank you for your review on theReef Resort, a Wyndham affiliate on tripadvisor. We are very happy to read that you had a fantastic vacation and found our facilities and amenities to your satisfaction. We pride on customer satisfaction and giving our guests the opportunity to relax and enjoy their time on vacation. We look forward to welcoming... More

Chalmette, Louisiana
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Words cannot adequately convey our feelings about The Reef. First and foremost are the staff. Everyone makes you feel like family. Cathy Richardson, concierge, greets you so cheerily every morning and makes every effort to ensure your stay is the ultimate. Whether it's facts about the area, booking an adventure, or just chit-chat, she will win your confidence and admiration.... More

Was this review helpful? Yes
EmilyR_TheReef, Manager at The Reef Resort, A Wyndham Affiliate, responded to this review

Dear Charlie A, Many thanks for your review on theReef Resort, a Wyndham affiliate. We are so happy to hear that you had a great experience and received excellent service from all of our team members and overall had a fantastic vacation in Grand Cayman. We hope it's not too long before we have the pleasure of welcoming you back.... More

Cape Cod
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Reef has my heart. My 3rd trip there in June, the units were stunning and I was treated wonderfully. While The Reef is now affiliated with Wyndham, it has not lost its boutique "mom & pop" feel. The Caribbean BBQ was fantastic, and we're giving a shout-out to all the wonderful staff---Lindsay/water aerobics, Lyle & Tony the salesmen, Allen... More

Was this review helpful? Yes
EmilyR_TheReef, Manager at The Reef Resort, A Wyndham Affiliate, responded to this review

Dear SoulSingerCapeCod, Thank you for your review on theReef Resort, a Wyndham affiliate. We are so happy to read you had yet again another fantastic stay with us and enjoyed your vacation. Thank you for mentioning our colleagues who made sure every detail was taken care of so you only had to worry about enjoying your stay. We look very... More

Bonney Lake, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We just returned from a wonderful week at The Reef. Our room was on the 3rd floor as requested and very clean. Beautiful view - just like the pictures! We loved the uncrowded beach, the daily activity schedule and the bar/restaurant where you can literally eat on the beach with your feet in the sand, just steps from the surf.... More

Was this review helpful? Yes 1
EmilyR_TheReef, Manager at The Reef Resort, A Wyndham Affiliate, responded to this review

Dear Barb S, Thank you for your review on theReef Resort in Grand Cayman. We are very happy to read that you had a fantastic vacation, that you found our services and amenities well suited for your needs and overall that you really enjoyed your stay. A special thank you for mentioning the White Sand Water Sports team. We look... More

Staten island ny
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I just returned from the reef where I got married. We got married on the beach and it was perfect. I do not have any complaints! Linda, the wedding planner was excellent and we did not have to worry about a thing! She made our day wonderful and relaxing! A perfect day in our book! The all inclusive deal was... More

Was this review helpful? Yes 3
EmilyR_TheReef, Manager at The Reef Resort, A Wyndham Affiliate, responded to this review

Dear Carinagiles, Thank you for your review on theReef Resort and again our Congratulations on your wedding. We are very happy that we were able to create lasting memories and ensure you had the perfect wedding day. A special thanks for mentioning our colleagues who went the extra mile to ensure everything was organised for you and your guests. Once... More

Brooklyn, New York, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked as a timeshare exchange, we came all excited for this 1st time trip to GC! We knew we are on the other side of the island, so car rental is a must! First impressions - great beachfront property! We stayed for a week and like others have said, it was adequate - rooms, staff did great. Houskeeping on tues... More

Was this review helpful? Yes 11
EmilyR_TheReef, Manager at The Reef Resort, A Wyndham Affiliate, responded to this review

Dear Krizia F, Thank you for your review of our property and in general your stay in Grand Cayman. We are glad you were able to discover the island by experience the many beaches and its wonders from turtles, to starfish and our loving stingrays. At the same time we are sorry to hear that you felt our property to... More

Newtown, Connecticut
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This resort is adequate, but we did not find it to be consistent with the excellent reviews it gets. To begin with, we had called after making our reservation to request a ground floor room which they agreed to. Upon arrival, they had put us in a 2nd floor "upgrade" which was not what we needed. Restaurant is expensive with... More

Was this review helpful? Yes 15
EmilyR_TheReef, Manager at The Reef Resort, A Wyndham Affiliate, responded to this review

Dear Pat R, Thank you for taking the time to post a review of our property. Please accept my deepest apology for the experience you had due to the noise from the adjacent unit. I apologize for the inconvenience and I'm sorry that it negatively affected your stay. I also apologize that the room upgrade was not satisfactory and that... More

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Additional Information about The Reef Resort, A Wyndham Affiliate

Address: Queens Highway, PO Box 30865 | Colliers, East End KY1-1204, Grand Cayman (Formerly The Reef Resort)
Phone Number:
Location: Caribbean > Cayman Islands > Grand Cayman > East End
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Reef Resort, A Wyndham Affiliate 3.5*
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Also Known As:
The Reef Hotel Grand Cayman
Reef Hotel Grand Cayman
Reef Resort Grand Cayman
The Reef Resort, A Wyndham Affiliate Grand Cayman, Cayman Islands

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
152

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