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All 3 Temozon hotels

Hacienda Temozon, A Luxury Collection Hotel

5.0 of 5 Hotel   |   KM 182 Carretera Merida-Uxmal | Temozon Sur, Temozon 97825, Mexico
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Ranked #1 of 3 Hotels in Temozon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Cara F Arlington, Virginia, United States
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179 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Arlington, Virginia, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stumbled onto this place as we drove from Uxmal to Merida and we are so glad that we did. It is a glorious hacienda - grand in every way, and the staff were very solicitous. We went with our two children (1 and 3) and the staff was understanding about the little ones. The pool is lovely and the... More

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Sydney, Australia
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow.......what a fantastic hotel. This hotel is magnificent in every way. The rooms are huge and so beautifully decorated. The hotel grounds are spectacular and we were lucky enough to have enough time for a relaxing afternoon by the pool. The staff were fantastic and very attentive. We had dinner in the restaurant both nights and enjoyed the food immensely.... More

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Daniel F, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Catzontherun, Thank you so much for taking time to tell us about your experience with us, we are truly happy you enjoyed your stay with your friends and It is an honor that you have experienced the beauty and the peace that the hacienda offers. We're looking forward to host you again in Hacienda Temozón or any of our... More

Zurich
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

a nice old hacienda in the middle of nowhere some 30-40min from merida. there is not much to do, but the it's a real relaxing treat far off from known centres. the areas is nicely maintained with a beautiful pool and one wonders what the former owners actually did there all day long. if you want to escape for a... More

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Daniel F, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Greetings from Yucatán It was a pleasure to have you here with us in Hacienda Temozón and I'm so pleased you enjoyed the beauty of the place! We are looking forward to welcome you back in the near future in Hacienda Temozón and show you our sisters' properties. Warm regards! Daniel Flores Guest Relations Daniel.flores@luxurycollection.com More

Los Angeles, California
Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed 3 weeks ago

We were headed to the Mayan ruin of Uxmal and recalled a backend which President Clinton had flown into for some political meeting with Mexican officials (sorry, cannot remember the specifics at the moment). It is a detour, but truly worth it! We had a brunch on the terrace (with our ever-faithful Jack Russell) which really hit the spot! In... More

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Daniel F, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear CindyNelsonMullen, Grettings from Yucatán, thank you so much for taking time to give us your feedback about your experience with us, although you didn't stayed with us we are really pleased you enjoyed your visit to Hacienda Temozón, it's always a pleasure to receive such an amazing comments and we are glad you could get to Uxmal!! Hope you... More

Yardley Gobion, United Kingdom
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 10, 2014

We stayed at the Hacienda Temozon for two nights and loved it. The pool was great, the food was lovely (go for the Pumpkin Pie for desert - fantastic), the rooms were spacious and the service was excellent. We did encounter the mosquito problem others have complained of, but it wasn't bad for us. We ate in the restaurant three... More

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Daniel F, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear David, Thanks for your recent visit to Hacienda Temozón, It's really a pleasure to read about your experience with us, the feedback of our guests are very important to improve ourselves and always go far and beyond the expectations of our guests, we really appreciate it. We hope to host you son in Hacienda Temozón or any of our... More

Hobart, Australia
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 25, 2014

This property is beautiful and my room was lovely with a private courtyard outside my window - very old world Mexico. However, I'm left with memories of very average food and being eaten alive on my first night by mosquitoes. I then ate the General Manager alive the next morning. He got straight on to it and my room was... More

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Daniel F, Director de Relaciones con Clientes at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Ann G, Greetings from the Haciendas a Luxury Collection Starwood Hotels & Resorts!, We thank you for your recent visit at Hacienda Temozón. We appreciate your feedback, be sure that your coments will be heard by the Food and Beverage department, at the same time I want to let you know that right now we are working to improve... More

Cozumel, Mexico
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 22, 2014

Reach this place is to stop time and take a look at the past, where life was unhurried and all had a different color ...is all an adventure! The hacienda Temozon is located in a small village of the same name can be reached from Merida in about 1 hr. (Knowing the right way), the place is beautiful , colorful... More

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Daniel F, Director de Relaciones con Clientes at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Mundox79 We want to thank you for your recent visit to Hacienda Temozón, we really appreciate your feedback and we are pleased you had an amazing experience with us. Your comments are so important to us to improve our opportunity areas, I'm going to send your feedback to all the Hacienda Temozón' Team, including the Resident Manager of Temozón,... More

Toronto, Canada
Top Contributor
72 reviews 72 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 14, 2014

I have to agree with most of the reviews. The property is beyond stunning. Landscaping is impeccable. Staff was friendly and helpful. Food and drinks were just right. But the room (regular suite), lacked character and really needed some upgrades and modern amenities. It does leave it's impression, there are not many accommodation options out there like Temozon.

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Daniel F, Director de Relaciones con Clientes at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Neil On behalf of The Luxury Collection Hotel and The Haciendas we want to thank you for your recent visit to Hacienda Temozón and we really appreciate your feedback about your staying with us. We are pleased your experience was beyond your expectations. About your feedback of the room, I'm sending this to the General Manager and the Resident... More

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 11, 2014

This hotel (as is evident from the reviews below) has the ability to polarise views. My wife and I have conflicting views so we settled for an average score and pros/cons below. Pros: Great building - very colonial and grand. Not many such places. They have a cenote that one can go to with a donkey driven cart - do... More

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Daniel F, Director de Relaciones con Clientes at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Vix2801 Thank you for your recent visit at Hacienda Puerta Campeche & Hacienda Temozon, we are really glad you chose us to spend your vacations and we are truly happy you had some good comments about the place, however at the same time we are sorry to read that we didn't accomplish with your expectations. Hacienda Temozon as our... More

Mexico City, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2014

Hacienda Temozon is a luxury hotel in a restored estate from the 19th century boom of Henequen, also known as green gold. The restoration job was an undertaking of minute detail. You can still see the original machines, the henequen drying patio, original tiling and an impressive collection of original artifacts, ranging from Mayan artifacts, to a menu of an... More

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Additional Information about Hacienda Temozon, A Luxury Collection Hotel

Address: KM 182 Carretera Merida-Uxmal | Temozon Sur, Temozon 97825, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Temozon
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hacienda Temozon, A Luxury Collection Hotel 5*
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Also Known As:
Hacienda Temozon Merida
Hacienda Temozon Hotel Merida

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