We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Temozon hotels

Hacienda Temozon, A Luxury Collection Hotel

5.0 of 5 Hotel   |   KM 182 Carretera Merida-Uxmal | Temozon Sur, Temozon 97825, Mexico
Hotel website
Hotel amenities
Save Saved
You added Hacienda Temozon, A Luxury Collection Hotel to your Saves list
Hacienda Temozon, A Luxury Collection Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
83%
Ranked #1 of 3 hotels in Temozon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
DavidPautsch Yardley Gobion, United Kingdom
  • Overview
  • Reviews (175)
  • Photos (211)
  • Amenities
  • Q&A
  • Room tips (20)
  • More
Write a Review

175 people have reviewed this hotel

Traveler rating
    116
    29
    15
    12
    3
See reviews for
32
93
1
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Yardley Gobion, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hacienda Temozon for two nights and loved it. The pool was great, the food was lovely (go for the Pumpkin Pie for desert - fantastic), the rooms were spacious and the service was excellent. We did encounter the mosquito problem others have complained of, but it wasn't bad for us. We ate in the restaurant three... More

Was this review helpful? Yes
Daniel F, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear David, Thanks for your recent visit to Hacienda Temozón, It's really a pleasure to read about your experience with us, the feedback of our guests are very important to improve ourselves and always go far and beyond the expectations of our guests, we really appreciate it. We hope to host you son in Hacienda Temozón or any of our... More

Hobart, Australia
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 25, 2014

This property is beautiful and my room was lovely with a private courtyard outside my window - very old world Mexico. However, I'm left with memories of very average food and being eaten alive on my first night by mosquitoes. I then ate the General Manager alive the next morning. He got straight on to it and my room was... More

Was this review helpful? Yes
Daniel F, Director de Relaciones con Clientes at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Ann G, Greetings from the Haciendas a Luxury Collection Starwood Hotels & Resorts!, We thank you for your recent visit at Hacienda Temozón. We appreciate your feedback, be sure that your coments will be heard by the Food and Beverage department, at the same time I want to let you know that right now we are working to improve... More

Cozumel, Mexico
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 22, 2014

Reach this place is to stop time and take a look at the past, where life was unhurried and all had a different color ...is all an adventure! The hacienda Temozon is located in a small village of the same name can be reached from Merida in about 1 hr. (Knowing the right way), the place is beautiful , colorful... More

Was this review helpful? Yes
Daniel F, Director de Relaciones con Clientes at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Mundox79 We want to thank you for your recent visit to Hacienda Temozón, we really appreciate your feedback and we are pleased you had an amazing experience with us. Your comments are so important to us to improve our opportunity areas, I'm going to send your feedback to all the Hacienda Temozón' Team, including the Resident Manager of Temozón,... More

Toronto, Canada
Top Contributor
72 reviews 72 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 14, 2014

I have to agree with most of the reviews. The property is beyond stunning. Landscaping is impeccable. Staff was friendly and helpful. Food and drinks were just right. But the room (regular suite), lacked character and really needed some upgrades and modern amenities. It does leave it's impression, there are not many accommodation options out there like Temozon.

Was this review helpful? Yes
Daniel F, Director de Relaciones con Clientes at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Neil On behalf of The Luxury Collection Hotel and The Haciendas we want to thank you for your recent visit to Hacienda Temozón and we really appreciate your feedback about your staying with us. We are pleased your experience was beyond your expectations. About your feedback of the room, I'm sending this to the General Manager and the Resident... More

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 11, 2014

This hotel (as is evident from the reviews below) has the ability to polarise views. My wife and I have conflicting views so we settled for an average score and pros/cons below. Pros: Great building - very colonial and grand. Not many such places. They have a cenote that one can go to with a donkey driven cart - do... More

Was this review helpful? Yes
Daniel F, Director de Relaciones con Clientes at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Vix2801 Thank you for your recent visit at Hacienda Puerta Campeche & Hacienda Temozon, we are really glad you chose us to spend your vacations and we are truly happy you had some good comments about the place, however at the same time we are sorry to read that we didn't accomplish with your expectations. Hacienda Temozon as our... More

Mexico City, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2014

Hacienda Temozon is a luxury hotel in a restored estate from the 19th century boom of Henequen, also known as green gold. The restoration job was an undertaking of minute detail. You can still see the original machines, the henequen drying patio, original tiling and an impressive collection of original artifacts, ranging from Mayan artifacts, to a menu of an... More

Was this review helpful? Yes
Springfield, Missouri
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 25, 2014

BEST hotel I have ever stayed in!! The Presidential Suite had its own pool and the shower made out of stone was AMAZING!! I felt like we were leaving close family after our week stay!! Fresh flowers on the bed and a bowl of just picked fruit in the room our entire stay...

Was this review helpful? Yes
San Diego, California, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 23, 2014

If you think about this hotel as a Starwood Luxury Collection then it is definitely BELOW average. Unfortunately we had SEVERAL problems which impacted our views. Our room was very clean BUT... one of the doors had a crack down the middle which allowed mosquitoes to fly in (see picture). In addition, the doors where not flush with the floor... More

Was this review helpful? Yes 2
Mexico City, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 20, 2014

It is an amazing place, the scenery, the spa, great attention, they make you feel like you are at home. Spa treatments are mostly the same, but I definitley recommend Aloe Vera treatment. About the food, the menu is short so you should ask for anything you want even if it isnt in the menu, they will definitley cook it... More

Was this review helpful? Yes
Lima, Peru
Top Contributor
135 reviews 135 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed April 6, 2014

One of the most splendid refurbished haciendas of the glorious times, when 95% of the world’s Henequen (fibers from an agave cactus used for making ropes) came from this region of the world. The main hacienda building has been brought back to all its glory and a stay here, or at least a meal here, are a must when in... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hacienda Temozon, A Luxury Collection Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hacienda Temozon, A Luxury Collection Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hacienda Temozon, A Luxury Collection Hotel

Address: KM 182 Carretera Merida-Uxmal | Temozon Sur, Temozon 97825, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Temozon
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hacienda Temozon, A Luxury Collection Hotel 5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Hotels.com, Media 8, Inc., Tingo, Priceline, BookingOdigeoWL, Venere and Otel so you can book your Hacienda Temozon, A Luxury Collection Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Temozon Merida
Hacienda Temozon Hotel Merida

211 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (204)
Viewed
Pool/beach area (24)
Viewed
Hotel & grounds (51)
Viewed
Room/suite (27)
Viewed
Bathroom (7)
Viewed
Dining (15)
Viewed
Family/play areas (1)
Viewed
0:28
Videos (1)
Viewed
View from room (2)
Viewed
Other (76)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Dining (1)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)

Amenities

Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Hacienda Temozon is one of the most valuable residencies built in the 17th century, located in the Yucatan Peninsula. Just a 35 minute drive from Merida’s International Airport, this place is surrounded by a landscape where henequen was formerly cultivated and sisal was widely produced. Among the natural attractions that surround the place are the Lol-tun cenotes and caves, and the Uxmal Mayan Ruins. Its high-elevated ceilings and the exquisite ambiance of its 28 guest rooms and suites evoke the splendor of the colonial times when these premises were built. The 37 hectares covered by the site, a large pool, the cenotes, wonderful paths, and a spa offering treatments inherited from the Mayan culture merge so that guests take a deep plunge into relaxation and comfort. ... more   less 
Number of rooms
28

Questions & Answers

Questions? Get answers from Hacienda Temozon, A Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer