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Hacienda Temozon, A Luxury Collection Hotel

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KM 182 Carretera Merida-Uxmal | Temozon Sur, Temozon 97825, Mexico
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Hacienda Temozon, A Luxury Collection Hotel
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231 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Whilst there is something timeless and peaceful about this property, it is a very long way from anywhere. It took more than an hour to get to Uxmal and to Merida in the opposite direction. Our family of 6 stayed in two Junior suites for 3 nights. The rooms were extremely large and realistically we could all have comfortably fitted... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful Hacienda, service is very nice. Great place to rest and disconnect for a couple of days. Don't miss the Cenote tour with Carlos, Wilberto and José.In the restaurante food is very good. Rooms are comfortable and with Hamacas for siesta time!

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Arturo P, Director de Relaciones con Clientes at Hacienda Temozon, A Luxury Collection Hotel, responded to this review
Google Translation

Estimado Vladimiro D, Le agradecemos el tiempo que se ha tomado para escribir estos comentarios. Nos da mucho gusto saber... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Hacienda for 5 days and really enjoyed our stay! The property is gorgeous, something very different from your typical Starwood experience. It felt like a journey in the past and was really a get away experience. Liked: - very friendly and helpful staff, mostly employed from the villages around the Hacienda and thus quite knowledgeable about... More 

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Arturo P, Director de Relaciones con Clientes at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Alexander T, Thank you for taking the time to write this comments. I want you to know that your comments are very valuable, they help us improving. The Chef of the Haciendas is now aware of your opinion so we can reach the quality your a expecting from the Restaurant. I am sure if you visit again Hacienda Temozón... More 

USA
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 3, 2015

This hotel is surreally beautiful. It used to be a plantation, and it has been updated in a tasteful understated way, while still being incredibly comfortable and luxurious. The surroundings, cenotes, villages are not to be missed. The people working there are also incredibly nice.

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Arturo P, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Laltinerante, Indeed, The Luxury Collection Hotels are all about authentic, indigenous experiences, and Hacienda Temozon makes up for the description. I appreciate the time you have taken sharing your kind comments. If you visit us again, do not hesitate reaching out, I will be glad to assist you. Kind regards, Arturo Ponce, Guest Relations, Arturo.Ponce@LuxuryCollection.com More 

New York
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 16, 2015

Hacienda Temozon is an absolutely beautiful place -- the buildings and setting are amazing. We stayed in the Cuarto del Patron (a very large room with its own private pool). The hacienda also has an array of gorgeous rooms -- many with private terraces, patios, or plunge pools. The public spaces in Temozon are beautiful -- everything from the pool,... More 

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Arturo P, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Iem207, We all in Hacienda Temozón are very glad to have been you host during all your stay, it defenetly was a great time. We are very glad you have had enjoy the Hacienda, this wonderful review will defently serve us a motivation to keep the good work going. Anything you need in the future, we would be glad... More 

Paris, France
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 11, 2015

Getting there by the small roads is an experience but when you arrive you feel like a distinguished guest or an old "master" returning to his hacienda! Beautifully renovated room with a lot of charm. Our kids could run in the park, along the very interesting pool and even in the room that had a lot of space (especially the... More 

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Arturo P, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Mzktravel, Thankyou for taking the time to write these kind comments. Indeed part of The Haciendas experience is to go back in time and feel as the Haciendas Master coming back to lay back and enjoy the good life. I feel very happy you get that experience. I hope The Haciendas will have the chance to be your host... More 

Morelia, Michoacan de Ocampo, Mexico
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 5, 2015

The hospitality and attention to detail is something one would expect, but the spa experience and two cenotes set it apart. There are many cenotes in Yucatan, but few that can be enjoyed as intimately as the ones at Temozon.

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Arturo P, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Brian O, Thankyou for taking the time to write this kind comments. In the Hacienda Temozon we are glad to hear you have a full experience, your comments are the fuel to keep everybody with high moral and keep uop the good service. Indeed, Cenote Xaca Mucuy it is a unique experience that you can´t find everywhere, we are... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 5, 2015

I am taking the time to share about how amazing this place is. The Hacienda is just beautiful, with amazing gardens , two amazing cenotes , delicious traditional food at the restaurant and a warm staff. We rented a car at the Mérida airport and it was the perfect idea, from the Hacienda we traveled to Celetún and watched the... More 

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Arturo P, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Tharyn E, First I would to tahnk you for taking the time to write these wonderfull kind comments, we really apreciate them. We are deligthed you enjoyed your stay at Hacienda Temozón and your visit in Yucatán, nothing giveus a more fulfiling feeling than a pleased guest. I will make sure our General Manager hear about this, he will... More 

Greater London, United Kingdom
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 2, 2015

I would definitely put first time clients here and team it up with another one of the smaller/more initimate haciendas. Temozon is one of the larger haciendas and is absolutely amazing! A little out the way in terms of location, but well worth it. This hacienda has not one but 2 of it's own cenotes (water holes) the one on... More 

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Arturo P, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear MissD787, First I want to thank you for having chosen The Haciendas as one of your hosts during your stay in The Yucatan. I defently agree with you, everybody should visit Hacienda Temozon and one of the other two Haciendas in Yucatan (If posible the three of them). We are glad you have visited our cenote Saca Mucuy it... More 

nyc
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 30, 2015

I stay at far more places than I review. And generally review when a hotel falls short or far surpasses expectations. I booked a room here despite the numerous lukewarm reviews on this site. And am happy to report that the stay was excellent. So to address the criticisms: Decor: This is exactly what I would have expected and hoped... More 

Was this review helpful? Yes
Arturo P, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Getmehome, Thankyou very much for chosing us as you hosts during your stay in Yucatan. We are very happy you & your family have enjoyed your stay and vowed us as the premiere during your journey thru Mexico (Even above of the Zoo-Hotel!!). They do prepare an excellent Sopa de Lima in Temozón and it is one of the... More 

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