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BlueSense Sierra Madrid

Calle Del Guerrero, 5 | Mataelpino, 28492 Mataelpino, Spain
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BlueSense Sierra Madrid
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146 Reviews from our TripAdvisor Community

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Traveler rating
    26
    37
    30
    14
    39
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7
102
2
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (35)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (34)
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Warsaw, Poland
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed July 15, 2015

My stay in the BlueSense was a disappointment. The hotel recently changed owners and according to my friends in the local area has had several complaints made about quality of service. The owners clearly pay little attention to the day-to-day running of their hotel - on the last day I was there, the service suddenly improved and it was obvious... More 

Was this review helpful? Yes
MabelRo R, Subdirectora at BlueSense Sierra Madrid, responded to this review

First, I wanted to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case, we fell short. After your words, at the time you were staying with us, some... More 

Madrid, Spain
Level Contributor
69 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed September 29, 2014

We spend a weekend here on a bull board basis. Meals were quite good, specially if you fancy veggie food, although meat was also available. Also, if you are into spas, you will enjoy this place. Staff was very helpful and friendly, and this is a good location for mountain walks.

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Monte-Carlo, Monaco
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 28, 2014

We were working at this hotel. The location is very nice and they have a good Spa (we did not have time to use so can't comment apart from the look). Reception was very nice and the service to get to our rooms was efficient. The rooms were small, dated and too warm - and we could not find an... More 

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