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All 1 Heddon-on-the-Wall hotels

Close House Hotel

4.0 of 5 Hotel   |   Heddon-on-the-Wall NE15 0HT, England
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
frankfurness London, United Kingdom
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270 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
London, United Kingdom
Top Contributor
223 reviews 223 reviews
101 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel in a wonderful setting. You are right in the middle of the countryside with amazing views. As a family run hotel, you get excellent service and I stayed in one of the new rooms which was amongst the best I have stayed in anywhere in the world. It was huge, comfortable and luxurious. Supper at... More

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Lincoln, United Kingdom
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

A totally up itself, overpriced hotel with a management ethos somewhere between Hi De Hi and a well-known cheap airline! The staff were friendly but given the money you are paying that is not enough. It was plain to see they had received no proper training. They had no discretion – programmed only to say “it’s company policy” and the... More

Was this review helpful? Yes 2
Newcastle upon Tyne, England, United Kingdom
18 reviews 18 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I am belatedly writting this review as I have been away on my honeymoon. The wedding on 3rd July was absolutely perfect (even the weather was lovely!). I would like to put on record how impressed I was by all of the staff, particularly Steph, Melvin, The bar manager down at no19 Matthew and of course Victor who was a... More

Was this review helpful? Yes 1
Warrington, United Kingdom
Top Contributor
76 reviews 76 reviews
16 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived it was stunning. The old hall and the grounds were stunning. No19 bar was great and apparently so Im told the golf was excellent. Our Room was part of the old Stable Block and sheer luxury. Comfortable, contemporary and well equipped. The main house was well kept and beautiful. Concierge and staff very friendly, helpful... More

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here this past weekend for a wedding. The staff: All incredibly friendly, polite and helpful. The rooms: We had a standard room which was small but perfectly adequate & most importantly clean. Very comfortable beds. Some of our party we're staying in the cottages around the courtyard which we're beautiful & a very good size. Food: We ate... More

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

from the moment we arrived until we checked out there was nothing I could say bad about this place. We checked in at reception and were then driven in a golf cart to our apartment which was number 33. Lovely down stairs seating area fridge kettle safe smart TV and our bed room and en suit bathroom with bath and... More

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4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was amazing -stunning. Concierge very very well spoken, polite and helpful.. No19 staff happy, polite and helpful. Overall a perfect night away from reality! I shall definitely return.. If there was a downside it's the fact the day menu is the same as the evening .

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Top Contributor
88 reviews 88 reviews
72 hotel reviews
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights on a golf break on a B&B basis. The Golf Centre, the Golf Course and all the staff working in the Golf Shop and the Locker room men were all very helpful and friendly and they made this an excellent golfing break. The hotel side was over priced and not value for money and not... More

Was this review helpful? Yes 2
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband & I returned to stay at close house for the first time since getting married there last year. The house is still as beautiful as ever. We were pleased when reception told us breakfast world be served in Argent D'or as we had heard that it had now closed-as has the lounge bar (except for wedding use). Argent... More

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North East
19 reviews 19 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 6, 2014

We booked a Sunday lunch with friends at No 19. The Sunday lunch was disappointing. Gristly, poorly cooked meat and over cooked vegetables. Just nasty! The whole place is dirty. The floors are filthy. The tables are sticky. The sofa needed hoovering. All very grubby. If the aim is to achieve the ambiance of an unfriendly working men's club then... More

Was this review helpful? Yes 6
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Additional Information about Close House Hotel

Address: Heddon-on-the-Wall NE15 0HT, England
Location: United Kingdom > England > Northumberland > Heddon-on-the-Wall
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Close House Hotel 4*
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Also Known As:
Close Hotel Country
Close House Hotel Heddon-On-The-Wall, Northumberland

121 photos of this hotel

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Room/suite (19)
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Hotel & grounds (20)
Dining (2)
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Other (53)

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Hotel & grounds (2)
Dining (2)
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Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
Close House Hotel is a privately owned, elegant and beautiful 18th century mansion set in stunning Northumberland countryside. Located within 15 minutes’ drive from Newcastle international airport and 15 minutes from the city centre, this is an exceptional place to escape for business and pleasure. Whether it is a weekend break, a celebration with family or friends; a few relaxing days of golf our two 18 hole golf courses where Lee Westwood is the official Attached Tour professional, or maybe a business event that needs a professional and productive venue; Close House can offer all the facilities you need. Throughout the hotel you will find the finest comforts – from the elegant Champagne Lounge and Bar to the luxurious guests bedrooms or visit No.19 our new clubhouse and restaurant for a contemporary dining experience. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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