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All 1 Heddon-on-the-Wall hotels

Close House Hotel

4.0 of 5 Hotel   |   Heddon-on-the-Wall NE15 0HT, England
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Close House Hotel
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81%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Steph19680 Newcastle upon Tyne, United Kingdom
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  • Reviews (261)
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261 people have reviewed this hotel

Traveler rating
    167
    46
    24
    13
    11
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46
115
2
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
North East
Contributor
18 reviews 18 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked a Sunday lunch with friends at No 19. The Sunday lunch was disappointing. Gristly, poorly cooked meat and over cooked vegetables. Just nasty! The whole place is dirty. The floors are filthy. The tables are sticky. The sofa needed hoovering. All very grubby. If the aim is to achieve the ambiance of an unfriendly working men's club then... More

Was this review helpful? Yes 5
Newcastle upon Tyne, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My partner and I had an intimate meal for a few close friends after our wedding last year and having dined in the argent d'or previously and been very impressed we were no disappointed on this occasion. The food was to die for and we almost had the entire place to ourselves. we returned in October 2013 to number 19... More

Was this review helpful? Yes 2
Stockport, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 3, 2014

Came for a meal only to be treated like a 3rd class citizen because I was not a golf club member or a "celebrity" Food was overpriced and over pretentious and service was rude and slow. The gardens and decor etc however are nice NEVER AGAIN

Was this review helpful? Yes 7
Blyth, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 5, 2014 via mobile

My husband and I got married at Close House on 7th March 2014 and we had the most beautiful and amazing day!! The venue itself is stunning, the food was lovely but the staff really are second to none. All the staff from the planning stage right through to on the day were fab! Nothing was too much trouble for... More

Was this review helpful? Yes 4
Cumbria
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 18, 2014

I visited The Close House Hotel this weekend with my family. The facilities, rooms, golf courses & club house were all excellent. Quite obviously a lot of thought has gone into the whole establishment. What was even more pleasing was the quality & attitude of all the staff. Without exception, everyone was so friendly, helpful & professional. I am fortunate... More

Was this review helpful? Yes 3
Newcastle upon Tyne, United Kingdom
Top Contributor
73 reviews 73 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed March 16, 2014

Booked a table for Sunday lunch for a celebration as we had been a few times before. The main restaurant in the hotel has now closed and we where directed to 19 at the clubhouse. We were given a table in the main bar area which was awful has they had the football on at the time. We asked to... More

Was this review helpful? Yes 10
York, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 25, 2014

After arriving to a pleasant view and a very very large room for a Xmas break that was advertised to be something special. We were more than disappointed that we had to walk in the cold if we wanted any food or drink. They were serving no drinks in the hotel bar late on Xmas eve so we had to... More

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 24, 2014

Went to the Close House, No.19, for a meal. We were told we had to wait for a table which was fine with us as we hadn't booked plus we like having a couple of drinks before our meal anyway! There was a nice looking bar just next to the dining room, so we decided to head to the bar... More

Was this review helpful? Yes 5
Cumbria
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 21, 2014

We have known about Close House for sometime, but never had the opportunity to have a short break there. However we decided to have a Valentines Weekend away. We (my wife and I) were not disappointed. We were welcomed at reception in the main building where check in was quick and efficient. We were directed to our accommodation, we had... More

Was this review helpful? Yes
London, United Kingdom
2 reviews
5 of 5 stars Reviewed February 16, 2014

We got married at Close House on Jan11th 2014 and we had an absolutely fantastic time. The staff were amazing, polite and helpful.The Venue was absolutely stunning and the Food was unbelievable. We will definitely go back to stay again. Thanks to Close House for making our special day even more special The Carters

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Additional Information about Close House Hotel

Address: Heddon-on-the-Wall NE15 0HT, England
Location: United Kingdom > England > Northumberland > Heddon-on-the-Wall
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Close House Hotel 4*
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Also Known As:
Close Hotel Country
Close House Hotel Heddon-On-The-Wall, Northumberland

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Class
Official Description (provided by the hotel)
Close House Hotel is a privately owned, elegant and beautiful 18th century mansion set in stunning Northumberland countryside. Located within 15 minutes’ drive from Newcastle international airport and 15 minutes from the city centre, this is an exceptional place to escape for business and pleasure. Whether it is a weekend break, a celebration with family or friends; a few relaxing days of golf our two 18 hole golf courses where Lee Westwood is the official Attached Tour professional, or maybe a business event that needs a professional and productive venue; Close House can offer all the facilities you need. Throughout the hotel you will find the finest comforts – from the elegant Champagne Lounge and Bar to the luxurious guests bedrooms or visit No.19 our new clubhouse and restaurant for a contemporary dining experience. ... more   less 
Number of rooms
35

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