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BEST WESTERN Derwent Manor

Allensford DH8 9BB, England
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Certificate of Excellence 2014
BEST WESTERN Derwent Manor
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BEST WESTERN Derwent Manor
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804 reviews from our community

Traveler rating
    322
    277
    104
    66
    35
See reviews for
118
414
14
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (804)
  • Mar-May only
    (177)
  • Jun-Aug only
    (207)
  • Sep-Nov only
    (204)
  • Dec-Feb only
    (216)
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Blyth, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spent one night at the Derwent Manor and we had a great time. Lovely bar and restaurant full of character. Room was very nice. Clean and roomy with a fantastic view of the moors and hills. Bar prices very reasonable for a hotel. Food in the bar and restaurant was lovely. All the staff that we dealt with were very... More 

Was this review helpful? Yes
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of your stay at our hotel. I was very happy to read that you enjoyed staying with us. I will pass your kind comments to all involved. Regards, Mr Keith D Donkin Director Derwent Manor Ltd More 

Peterborough
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just spent an enjoyable 4 day break at this hotel with family & friends. The rooms were very large with comfortable beds. The bathrooms are a bit dated but perfectly clean and adequate. We were the only couple in our group who were fortunate to have a flat screen tv on the wall, the other rooms had older... More 

Was this review helpful? Yes 1
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of your recent stay at Derwent. I was delighted to read that you had an enjoyable stay with us, and your friends. We look forward to seeing you all again in the near future. Kindest regards, Mr Keith Donkin Director Derwent Manor Ltd More 

newcastle upon tyne
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed the night here after getting the winter break offer on their website after reading reviews on here I requested a room which had been renovated which was one of the annexe rooms across the car park which was lovely nice big tv no bath though but we prefer showers anyway. We had a meal in the bar and it... More 

Was this review helpful? Yes
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review, I was delighted to read that you had a "lovely night away" at our hotel. We look forward to seeing you again very soon. Kindest regards, Mr Keith Donkin Director Derwent Manor Ltd More 

Sunderland, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I booked this hotel for my husband and our friends. We stayed for 1night DBB and we were not disappointed our rooms were across the courtyard in what can be described as two mini separate suites, these were well appointed with excellent furnishings including kitchenette, Staff very accommodating, my suite did not have hairdryer I contacted reception within minutes I... More 

Was this review helpful? Yes
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest, Thank you for such a lovely review. We are so happy you enjoyed your stay with us. We would love to see you again at our hotel. Kindest regards, Mr Keith Donkin Director More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Worst bed ever slept in food terrible, lovely location, quiet swimming pool that the children enjoyed, pub food was awful served cold and sent back twice, although we were not charged for it , was very dissappointing

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for taking the time to review your stay with us. I was extremely disappointed that we did not achieve satisfaction with yourself. I have addressed all of your comments to my department heads and apologise once again for not exceeding your expectations. Kindest regards, Keith Donkin Director Derwent Manor Ltd More 

Tamworth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed using a Groupon voucher for 3 nights in a recently refurbished 2 bedroomed cottage (Willow). We were pleasantly surprised how lovely and spacious our accommodation was with all the mod cons you'd expect. We also didn't expect our room to be serviced every day during our visit, but we had clean towels and bins emptied every day. It honestly... More 

Was this review helpful? Yes
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of our cottages. I was delighted that you had such an enjoyable stay with us. We are looking forward to refurbishing our hotel bedrooms to be the same standard of our cottages. I will pass all of your kind comments onto the staff involved. Regards Keith Donkin Director Derwent Manor Ltd More 

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Additional Information about BEST WESTERN Derwent Manor

Address: Allensford DH8 9BB, England
Phone Number:
Location: United Kingdom > England > Northumberland > Allensford
Price Range (Based on Average Rates): $
Number of rooms: 47
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Also Known As:
Best Western Derwent Manor Hotel Allensford
Best Western Northumberland
Best Western Hotel Northumberland

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