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All 1 Allensford hotels

BEST WESTERN Derwent Manor

Allensford, Allensford DH8 9BB, England
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Ranked #1 of 1 hotels in Allensford
Certificate of Excellence 2014
A recent review
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686 people have reviewed this hotel

Traveler rating
    272
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    94
    55
    33
See reviews for
97
360
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49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Contributor
15 reviews 15 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We really enjoyed our stay at the Derwent Manor. Hotel looks great and is well located for the local sites (Hadrian’s Wall, Durham, Newcastle etc.). Room was large and tidy. Staff were all very pleasant and professional. Food was excellent in the bar area, breakfast was mainly good but the bacon didn’t look too appetising. However the shower was next... More

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Winchester, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed for three nights with our three children the room was as we had expected the staff were very helpful. The breakfast which is normally a highlight for the children when they stay in a hotel was poor and uninspiring probably not helped by the mouldy bread in the toast pile. We didn't get to use the pool because... More

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Walall
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

My partner and I have just had two delightful days at Derwent Manor. It is an impressive building that is a perfect location for a wedding or a quiet get away and its size means that the twain do not have to meet which was good. We dined in the restaurant on the day that we arrived and it was... More

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Liverpool, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our family stayed for a couple of nights while visiting the area. Yes parts of the hotel is a little dated which they are very much aware as sections have been re modernised. We have stayed in by far more expensive hotels but money doesn't guarantee good service which this hotel oozed. All staff always had a smile on their... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We took advantage of a two night bed and breakfast offer with evening meal on the first night and we got a great deal. The room was great. The restaurant was great. The bar was great and the staff were great. Every meal we had - breakfast, dinner or bar meal was delicious. There was a really nice and relaxed... More

Was this review helpful? Yes 2
worksop
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Large hotel rooms but dated although clean. Hard beds and pillows. Nice clean towels everyday. Very expensive to eat in restaurant. Breakfast total let down. Was just warm same items every day and didnt even look nice. Small pool and sauna but ok. Small gym but again adequate. Receptionists not overally helpful neither. Shame really.

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Northern England
Top Contributor
95 reviews 95 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The setting is lovely, but the hotel is sadly dated. Our room was clean and tidy, but the bathroom was 80's (?) and the fuzzy CRT TV almost as old. The swimming pool was nice but unfortunately the men's changing room was closed during our stay, so males had to take it in turn to use the disabled changing room.... More

Was this review helpful? Yes 1
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Reviewer Thank you for taking the time to review your recent stay with us. As new owners we are fully committed to refurbishing the hotel to ensure all of our guests benefit from modern furniture and fittings. I am pleased to say we have been making great progress and this was why the changing rooms were out of action... More

Stafford, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed in room 122 and my sister in law in 123. The rooms were both large, clean and tidy , if a little dated. We stayed for 5 nights on a B & B basis , but ate in the bar each night. The bar food was good but a little expensive ( main course ranges... More

Was this review helpful? Yes 2
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Reviewer Thank you for you review, I was disappointed that you did not enjoy aspects of your stay. As new owners of the hotel customer satisfaction is our primary aim and I apologise for your dissatisfaction. I will address your feedback with all of the management and staff at the hotel to ensure we achieve our ethos of providing... More

Seaham, United Kingdom
Top Contributor
56 reviews 56 reviews
27 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed 1 week ago

As the title says, we went here for afternoon tea. On booking I was told that it is served in the bar so we went straight there. I told the server we had booked afternoon tea and she asked if I would like to pay straight away. The cost is £12.00 each. She told us to take a seat anywhere.... More

Was this review helpful? Yes 2
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Reviewer Thank you for your review, I was sorry that you did not fully enjoy your afternoon tea whilst visiting our hotel. I have raised your concerns with the chef and thank you for such feedback to ensure we are providing all of our guests with a superior experience whilst visiting us. We hope to see you again soon....... More

Royston, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This could easily have been a 4-star review had the hotel not taken their eye off the ball. I was growing to really like the Derwent Manor, it's two and a bit hours from Edinburgh so when travelling home to Hertfordshire is a good stopping-off place for the night. The rooms are all tidy. The cottages are a bit of... More

Was this review helpful? Yes 1
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Reviewer Thank you for your review, I was sorry to read that you were not entirely satisfied on your recent visit to our hotel. Guest satisfaction is extremely important to us as new owners of the hotel and I apologise unreservedly if you feel we have forgotten what is important. I have placed an additional mirror in the bedroom... More

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Additional Information about BEST WESTERN Derwent Manor

Address: Allensford, Allensford DH8 9BB, England
Phone Number:
Location: United Kingdom > England > Northumberland > Allensford
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Derwent Manor Hotel Allensford
Best Western Northumberland
Best Western Hotel Northumberland

161 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Beautifully set in twenty acres of Northumberland countryside and overlooking the Derwent Valley, Derwent Manor offers the warmest of welcomes. With its country house ambiance, elegant decor and professional team, this is the ideal venue for business and leisure guests alike. Derwent Manor boasts 48 spacious en-suite bedrooms , doubles, double x doubles and suites many with stunning views over the Northumberland countryside. ... more   less 
Number of rooms
47

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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