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Holiday Inn Reading West

3.0 of 5 Bath Road, Padworth RG7 5HT, England (Formerly Padworth Court)
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Holiday Inn Reading West
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Holiday Inn Reading West
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140 reviews from our community

Traveler rating
    41
    41
    44
    7
    7
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27
31
10
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at this Hotel while at Reading for a Wedding. Hotel is what you would expect for this price range. I had 3 rooms with Queen size beds for all of us, they were all lovely clean and tidy. what impressed me most was the attitude of the staff in the Hotel, nothing was too much trouble. I'd especially like... More

Was this review helpful? Yes
Fabio B, General Manager at Holiday Inn Reading West, responded to this review

Dear thebaps, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for... More

Tarporley, United Kingdom
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My hotel chain of choice is the International Hotels Group which runs, among others, Holiday Inn and Crowne Plaza. Whenever I have to stay away they are my first port of call and the Reading West property is one I frequent a number of times a year - because it is almost equidistant between my Head Office and my son.... More

Was this review helpful? Yes
Fabio B, General Manager at Holiday Inn Reading West, responded to this review

Dear Frank T, Thank you very much for taking the time and trouble to post your review following your recent stay at Holiday Inn Reading West. All the feedback we received is valued and used to help us learn lessons and to improve the service and facilities we offer. I am really sorry to hear the issues regarding the air-condition... More

Essex
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall this hotel is adisappointment. When my wife and I arrived (attended a family wedding nearby) we were greeted by a very willing receptionist who seemed very uncertain about basic information other than the time of breakfast and dinner. Went into the bar for a drink and a snack but waited so long for service, I had to go to... More

Was this review helpful? Yes
Fabio B, General Manager at Holiday Inn Reading West, responded to this review

Dear Swimteach, Thank you very much for taking the time and trouble to post your review following your recent stay at Holiday Inn Reading West. All the feedback we received is valued and used to help us learn lessons and to improve the service and facilities we offer. I am really sorry to hear the issues regarding the staff member... More

Burton-on-Trent
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife & I stayed here weekend 25th / 26th Oct on a Diamond Holiday trip to London to see Imperial War Museum & Sea of Poppies. Travelled with Wicksons Coaches, Frank our driver was a gem, a real character We had a Spacious Twin room ( 29 ) with plenty of storage space & a large En Suite bath... More

Was this review helpful? Yes
Fabio B, General Manager at Holiday Inn Reading West, responded to this review

Dear Gordon H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. I am... More

Norwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here 25th oct 2014 with a friend and kids for 1 night before travelling to Legoland. The hotel is clean and fairly standard fair for this time of establishment. Having said that I booked this through a special online discount. The prices of £90 per night seem steep. The food is not great but the staff are really... More

Was this review helpful? Yes
Fabio B, General Manager at Holiday Inn Reading West, responded to this review

Dear EmmaRakshaGooch, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for... More

Warrington, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was looking forward to a treat for an anniversary.Due to a booking error breakfast was not included- according to reception.This was despite my producing the printout from my internet booking proving that it was.I was most upset and complainedafterwards to a general managerand was compensated.However the stay itself was spoilt as the beakfast looked and smelt very good and... More

Was this review helpful? Yes
Fabio B, General Manager at Holiday Inn Reading West, responded to this review

Dear Elizabeth R, Thank you very much for taking the time and trouble to post your review following your recent stay at Holiday Inn Reading West. All the feedback we received is valued and used to help us learn lessons and to improve the service and facilities we offer. I am really sorry to hear the issues regarding the booking.... More

Melton Mowbray, England, United Kingdom
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived late in the evening - around 11:30pm No problems, good room, slept really in preparation for working the following morning. Only when I opened the curtains did I realise how close the road was, but never heard a thing! Breakfast up to the usual standard and now going back for a number of visits, all for work, but knowing... More

Was this review helpful? Yes
Fabio B, General Manager at Holiday Inn Reading West, responded to this review

Dear Ted H, Thank you very much for taking the time and trouble to post your review following your recent stay at Holiday Inn Reading West. All the feedback we received is valued and used to help us learn lessons and to improve the service and facilities we offer. The hotel is a '90s construction in a courtyard style was... More

Ashford
Contributor
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is OK in general, all on 1 level, a little dated but in good order. The rooms are clean & quiet as triple glazed, the bathrooms are large. The staff were friendly & welcoming. My only issue was with room service. I ordered fish & chips with banoffee waffle, the fish was soggy so i asked for a... More

Was this review helpful? Yes
Fabio B, General Manager at Holiday Inn Reading West, responded to this review

Dear ndelaney78, Thank you very much for taking the time and trouble to post your review following your recent stay at Holiday Inn Reading West. All the feedback we received is valued and used to help us learn lessons and to improve the service and facilities we offer. Regarding food, I will pass you comments to the team so that... More

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 13, 2014

Tried this hotel a few times, rooms are in need of an update Asap, rotten wood in the bath room, taps are in a disgusting state, stains all over the toilet, bed very uncomfortable - not impressed with this hotel. Not worth the £120, more like a £40 per night hotel. Anyone who reads this, try the de veres hotel... More

Was this review helpful? Yes
Fabio B, General Manager at Holiday Inn Reading West, responded to this review

Dear gb796, Thank you very much for taking the time and trouble to post your review following your recent stay at Holiday Inn Reading West. All the feedback we received is valued and used to help us learn lessons and to improve the service and facilities we offer. We are working at this moment to improve the Bathrooms wood and... More

Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2014

Don't expect value for money at this hotel. We paid for an exceutive room with sofa bed and they put is in a standard room and hoped we wouldn't notice. The bathroom had mould all over the tiles and around the sealant. The bed was pushed up against the wall which meant I had to crawl into bed. The service... More

Was this review helpful? Yes
Fabio B, General Manager at Holiday Inn Reading West, responded to this review

Dear howchel, Thank you for your review and feedback again. Myself and the management team here at Holiday Inn Reading West have spent a great deal of time reviewing your comments previously and have also already responded to you on every point that you raised in great detail. I believe, based upon this, that we made appropriate response to your... More

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Additional Information about Holiday Inn Reading West

Address: Bath Road, Padworth RG7 5HT, England (Formerly Padworth Court)
Phone Number:
Location: United Kingdom > England > Berkshire > Padworth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Reading West 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Holiday Inn Reading West Hotel Reading
Reading Holiday Inn

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