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All 2 Padworth hotels

Comfort Hotel Reading West

2.0 of 5 Hotel   |   Bath Road, Padworth RG7 5HT, England
Hotel amenities
Comfort Hotel Reading West

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Ranked #2 of 2 hotels in Padworth
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79 people have reviewed this hotel

Traveler rating
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    17
    22
See reviews for
8
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Oxford, United Kingdom
1 review
1 of 5 stars Reviewed December 19, 2013

I would never stay in this hotel again! I stayed for one nights stay on the 4th of December and got charged for 3 rooms on the 4th then another 3 rooms on the 5th and I'm still waiting for a refund from this poxy hotel.

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SKC H, Operations Director @ SKC Group at Comfort Hotel Reading West, responded to this review

The comments posted on Tripadvisor are, to us, blatantly unfair and untrue. 3 rooms were booked in your name and credit card and a preauthorisation for £180 was taken for those three rooms. You then elected to pay for two of the rooms on your credit card while your friend paid for the other room on a separate card. The... More

Dudley UK
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed December 17, 2013

I have recently stayed at the Comfort Hotel and the title of my review says this is the worst hotel i have ever stayed in. As you can see from my contributions on Trip Advisor i have stayed in a lot of hotels in many different countries and this is the worst. Let me list some of my findings Arrived... More

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Travelers are raving about these Padworth hotels

Sully, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 30, 2013

I have just stayed in the above Hotel for the past 10 days working nights I the local area. I asked for a quiet daytime room. The hotel did place me in a very quiet room away from the main heart of the hotel. The room was basic but very clean and tidy. There were coffee and tea makings and... More

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Virginia Beach, Virginia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 21, 2013

An older property that probably needs some refurbishment in places. Staff welcoming and friendly. I ate at the in house restaurant and everything was fine. My single room was small but was spotlessly clean and had everything I required. Although the hotel is flanked on one side by the busy A4 road and on the other by a railway line,... More

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Mödling, Austria
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 25, 2013

Stayed there for a few nights in October 2013. Surprisingly small rooms, about 8 sqm. A bed, a chair, no room to put the suitcase.. No WLAN in the room, Very thin doors and walls. Pls ask your neighbours to whisper. Hotel has a basic restaurant with 3-4 menu items and industrial beers only (Heineken group). Located on a busy... More

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SKC H, Operations Director SKC Hotels at Comfort Hotel Reading West, responded to this review

Hello Marcus U, Thank you for your comments which are always appreciated. Even though some of our rooms are not as big as others there are very few times (that we know of) that they are described as suprisingly small and, as far as I know, having slept in every room several times, I would say that storage space is... More

Gloucester, United Kingdom
1 review
1 of 5 stars Reviewed October 17, 2013

An abominable hotel. When I arrived and during the course of my stay, there was no heating, and I had to use a small portable electric heater. The room decor was grubby, and the central heating pipes in my room were disgusting (and not working). I have the photos! Food was pile it high and sell it cheap. Limited range... More

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SKC H, Director - Sales & Operations at Comfort Hotel Reading West, responded to this review

Hello Richard WTC, First of all, we thank you for taking the time to review our hotel. Negative comments are not always easy to accept however we do think that some of the points you raise require attention. We have commissioned a full report from the Hotel Manager and we will be discussing this matter in great detail. We would... More

London, United Kingdom
2 reviews
2 of 5 stars Reviewed October 14, 2013

Stayed here for one night when attending a friend's wedding nearby. On the plus side, they did let us and three other couples we were with have a room ahead of check-in time so we could get ready, but that is all i can find that's good to say about it. Rooms are really shabby with dated decor and fixtures,... More

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SKC H, Operations Director @ SKC Group at Comfort Hotel Reading West, responded to this review

Dear mls 1981, Personally I want to thank you for posting your comments. It is very important to acknowledge such, investigate and move on in a positive manner. At the time of writing, I am still looking into certain points you raise however I do assure you that steps are being taken to address these. Neither myself of the General... More

Newport, United Kingdom
1 review
3 of 5 stars Reviewed October 8, 2013

Stayed here whilst working away from home for a couple of weeks the hotel is basic. However all needs are catered for its clean and tidy. What the hotel may lack in bells and whistles is more than made up for by the staff. Very friendly and always willing to assist in anyway they can. The way the staff treat... More

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SKC H, Director-Sales & Operations at Comfort Hotel Reading West, responded to this review

Hi Cadfel. Many thanks for positive feedback. It is great when customers do so. We are a small team at the hotel and our customers are very important to us. Yes it is basic, but comfortable. We look forward to welcoming you back maybe in the near future and thanks again for writing this review. More

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed October 1, 2013

Stayed one night. Very good value at £32 for a Sunday night but the rooms need money spending on them. Staff were very good and the one chap seemed to be on 24 hours a day, somehow kept his spirits up. Food wasn't bad for the price.

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SKC H, Director of Sales at Comfort Hotel Reading West, responded to this review

Many thanks for writing you review. Being a small hotel with a small quantity of staff, they sometimes have to diversify their job roles. All the staff enjoy working at the hotel and take pride in all they do. Delighted to hear you feel you received good value. There is an on going refurbishment programme happening so hopefully in time... More

Milton Keynes, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 22, 2013

Stayed here for one night in September 2013. Not a bad little hotel, single harassed member of staff running reception, the bar and acting as waiter. He did really well, and the service was very good. Room was clean and comfortable, I was overlooking the front car park and the main road but had no problems sleeping. Room was a... More

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Additional Information about Comfort Hotel Reading West

Also Known As:
Comfort Inn Reading
Reading Comfort Inn
Address: Bath Road, Padworth RG7 5HT, England
Location: United Kingdom > England > Berkshire > Padworth
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #2 of 2 hotels in Padworth
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Hotel Reading West 2*
Official Description (provided by the hotel):
Just of the M4 Junction 12 the refurbished Comfort Hotel Reading West makes an ideal base for Reading, Newbury, Aldermaston & Ascot races. Each hotel room is comfortable with an en-suite with all mod cons including television with satellite channels and internet access. The bar is an ideal meeting place before a reservation in the Willows Restaurant, which offers an informal atmosphere while serving the best in traditional English cuisine. FREE Wi-Fi is available in the public areas. ... more   less 
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