spent christmas at pontins hemsby in club chalet which was spotless on arrival, entertainment out of this world,friendly bluecoats and the christmas dinner was wonderful, prefer pontins to haven any day More

Stayed here for a Scooter Rally for a long weekend. What a big dissapointment for what was a great weekend. We had a `top of the range` chalet. The overwhelming stench of cat wee was in every room. When going to see the live bands in the club roomsI was advised to hold my nose, what an understatement, I wish... More

I thought I'd treat my granddaughter to a weekend at Pontins.We set off in great mood, only to be dissappointed on arrival. It looked so old and shabby. The carpet on the floor in our budget accom .was filthy,furniture was shabby and smelly.We decided to try to make the best of it, but came home early really dissappointed with our... More

please if you read this review take notice... DO NOT GO TO PONTINS HEMSBY BEACH!! we booked through the sun newspaper and wish we haden't. it was without doubt the most disgusting place i have ever stayed... the sheets had labels on saying " raf wittering" the pull out bed was ripped, torn and badly stained, the bath was prehistoric... More

My wife & I wanted a cheap break for us and our 2 yr old boy for a few days having already been to Centerparcs and Eurodisney this year. We booked budget accomodation through the Sun Newspaper offer. Big mistake. I cannot emphasise enough how shoddy the accomodation is. Please avoid. Having witnessed the disgusting state of our room we... More

I travelled with my disabled friend, we were not told the check in time and arrived much too early,as check in at 4pm. Long queues at check in, no low desk so although my friend was on documents she could not check in herself. We got into apartment and I took my shoes off, a big mistake I had to... More

We have just returned from Pontins at Hemsby, staying in Classic accommodation for 4 nights. Having read the reviews before we went we were slightly apprehensive about what we would find! The accommodation was very basic but generally clean - apart from the carpet which didn't look to have been hoovered! It was quite dated but otherwise ok. We were... More

omg what a teribble place when i first entered the park with my 2 children i was surprised at what greeted me rows and rows of chalets pow camp springs to mind. 4pm check in queues started at 2.45 and we waited for an hour to get our room key and still the queues were out the doors never again.... More

Having never been to a pontins before, i was a bit worried how myself and my 2 boys aged 12 and 9 were going to enjoy our holiday. Needless to say on arriving on the site after a 3 and 1/2 hour journey i neednt of worried. A friendly security guard on the main entrance told us we were too... More