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All 3 Talisay hotels

Club Balai Isabel

3.0 of 5 Resort   |   Taal Lake | Barangay Banga, Talisay, Luzon 4220, Philippines
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Club Balai Isabel
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Ranked #1 of 3 Hotels in Talisay
A recent review
5 of 5 stars reviewed 1 week ago
Donna D
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256 reviews from our community

Traveler rating
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    70
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Love the place😃 lots of things to do, biking ,swimming,tennis, Taal excursion, spa escape. Wished we could have stayed longer. It would have been more economical to bring our food since we rented a villa. The resort is not cheap but then again you get what you paid for. It's about thirty minutes from Tagaytay . I would love to... More 

Was this review helpful? Yes
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Thank you for your heartwarming review. Your comments are truly appreciated and in return, we promise to further improve our services and facilities and in the future. We look forward to your next visit at Club Balai Isabel! More 

Santa Rosa, Philippines
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

not advisable to go back.. poor service and dirty room. I request to move to another room which is malvar bldg and yet they insist that it was reserved but the whole day as I observed no one occupied the room. Though it has available room which they can transfer us they don't serve us well. This vacation should be... More 

Was this review helpful? Yes 10
Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
13 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent last Christmas to isolate ourselves from the busy city. Indeed it was a peaceful place specially if you like nature. We booked 1 night in Orchard Place and 1 night in a superior room. If you're travelling in a big group it's a good saving to rent the Orchard as it could take 8 adults and you have... More 

Was this review helpful? Yes 2
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Thank you for your review. We apologize that you did not have a good experience at our restaurant and during check-in, especially during the holiday season. Pleas rest assured that Club Balai Isabel is currently in the process of streamlining our check-in procedures to speed it up, and we are constantly trying to improve service at our restaurant. It is... More 

1 review
2 of 5 stars Reviewed January 27, 2015 via mobile

we stayed in lakefront suites. the rate is ok. the food is good. the room is good. what i love the most is the view of taal lake and taal volcano, i can see it from the veranda of our room. the staff in restaurant are friendly. the staff in front office are very charming and gave us a warm... More 

Was this review helpful? Yes
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Thank you for your review. Club Balai Isabel takes pride in being one of the few resorts in the country that has a full panoramic view of Taal Lake and Taal Volcano, and we are very happy that you enjoyed your stay. We apologize for the behavior of one of our associates at the front desk. We will look into... More 

Manila, Philippines
Top Contributor
71 reviews 71 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 26, 2015

On a good day, it will take you about an hour from Alabang to the resort via SLEX and STAR tollway exit Tanauan, The Tagaytay route may be more scenic, but also much longer due to traffic. Check in time is at 2PM but you can hangout the restaurant, swim, play in the small playground or rent a bike and... More 

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Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Thank you for your review. It is nice to know that you appreciate our facilities and proximity to Manila. Rest assured that we will continue to improve our services so that we can exceed your expectations on your next visit. We hope to serve you again soon! More 

Toronto
Top Contributor
58 reviews 58 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed January 22, 2015

This hotel has it all. A beautiful large property with very clean rooms and all amenities like, a large pool of 3 pools, cycle rentals, a church for weddings, direct boat set up to trek TAAL volcano, a good restaurant. The lake is as any lake a bit weedy by the shore but swimable and good for boaqrding or jetski.... More 

Was this review helpful? Yes 1
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear Mr. MelosToronto, Thank you for your wonderful feedback. Your kind words definitely warms our hearts and motivates us to do better. We will do our best to continuously provide satisfaction to our guests and prove that every cent they spend is totally worth it. Thank you very much and see you again! More 

Hong Kong, China
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 20, 2015

The resort does give the feel of a small village/gated community. Staff were very helpful and accommodating. Check-in time is 2 p.m. We got there a little before 1 and when we checked in, I politely explained to the front desk lady that we had a 2 p.m. tour of the Taal Volcano and asked if it was possible to... More 

Was this review helpful? Yes
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear Ms. happyhkmom, Thank you for your review of our resort. Club Balai Isabel is committed to provide excellent service within our utmost capacity even if takes some extra mile. We are glad that our staff from the front desk and restaurant showed you their flexibility by assisting you with your urgent needs. On the other hand, we apologize for... More 

Busan, Busan, South Korea
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 18, 2015

My husband and I decided for a late summer vacation last June on Club Balai. On the road, he already anticipated that we are going to lose our way because I’m not good at giving directions. Surprisingly, it wasn't hard to find, the Map we printed from their website was helpful plus of course the help of some locals we... More 

Was this review helpful? Yes 1
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear Fer_Arches_Baldovino, Thank you for your nice feedback. We are happy that you loved the place and our offerings. We can't wait to see you again! More 

qc
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 16, 2015

Stayed here year 2012 during our company team building. The function rooms are okay and spacious enough for bigger activities. I actually like the whole place it's like you're inside a private village with houses, trees, parks, a basketball court, swimming pools, restos, etc. We are a group of 8 who stayed in the same room and it was a... More 

Was this review helpful? Yes
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

​Dear Ms. serendipity1211​, Thank you for your wonderful comments. There has been a lot of good changes since 2012 at Club Balai Isabel. We have added new rooms and facilities to keep up with the industry standards. ​We will look forward to your next visit. Feel free to share your thoughts with us. Thank you.​ More 

Manila, Philippines
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 13, 2015

We stayed here for a night last November 2014. Room: The room given to us was nice. I wanted to take home that particular scent of the room. It was relaxing. The sheets were clean. The room came with a flat screen TV, a mini-ref, bathroom with hot and cold shower, a mini-kitchen. Food: It was EXPENSIVE. I have been... More 

Was this review helpful? Yes 1
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear ​​​Mr. yoochun13​, Thank you for your insightful feedback. We are glad that you liked your previous accommodation as well as our facilities. You are right about not recommending ​​​Taal lake for swimming. As our resort policy entails, the lake is only for water sports activities. For safety purposes, we do not allow our guests to swim in the lake... More 

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Additional Information about Club Balai Isabel

Address: Taal Lake | Barangay Banga, Talisay, Luzon 4220, Philippines
Location: Philippines > Luzon > Calabarzon Region > Batangas Province > Talisay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Club Balai Isabel 3*
Number of rooms: 228
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Also Known As:
Club Balai Isabel Hotel Talisay
Hotel Balai Isabel
Club Balai Isabel Batangas/Talisay

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