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All 3 Talisay hotels

Club Balai Isabel

3.0 of 5 Resort   |   Taal Lake | Barangay Banga, Talisay, Luzon 4220, Philippines
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Club Balai Isabel
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Ranked #1 of 3 Hotels in Talisay
A recent review
4 of 5 stars reviewed 3 weeks ago
aamercader Makati, Philippines
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232 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Yes, you read it correctly . I was charged 500 PHP extra upon check out for having used the bedsheets ! Unbelievable. But I am getting ahead of the story . We wanted to try the new restaurants in Tagaytay and decided to stay in Balai Isabel in Talisay so my daughter will get a closer look of the lake... More

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Makati, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Club Balai Isabel offers a number of pools for swimming fanatics and mouthwatering dishes for food porn junkies. It is cool for couples on a honeymoon, group outing, and business gatherings. See here for ideas when you are there: http://boredlass.blogspot.com/2014/06/ideas-for-your-batangas-overnight.html They have villas for rent that can accommodate 10-14 pax which is really buck saving when you are having a... More

Was this review helpful? Yes 1
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear Ms. aamercader, Thank you for your wonderful feedback. It definitely makes us want to do better and improve the quality of our services even more. We hope that it will not be the last time you will be visiting Club Balai Isabel. Thank you very much and we hope to see you soon! More

Suzhou, China
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 6, 2014

Stayed for 4days in their villas together with family and friends for my weekend wedding, it was superb! We love their good service and honest staff. The pizza place is good, & "tropical lagoon" smoothie is a must. Will I want to come back? Definitely! :)

Was this review helpful? Yes 2
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear rveen316, Thank you for your very nice feedback! Your kind words will definitely motivate our staffs to even work harder in providing quality service to all our guests. You are right about our best seller "tropical lagoon" smoothie and Pizzeria which was successfully launched two weeks ago. Thank you very much and we hope to see you again! More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 29, 2014

Stayed at this hotel for a work related activity and it was a decent stay. Room: Big enough room. Our room had 2 double beds and we were 4 in the room. It had a bar, a table with chairs for meals, bar, cooking area and microwave. Room had a clean restroom with soap, shampoos & towels included. Also had... More

Was this review helpful? Yes 1
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear Ms. FootDot, Thank you for your nice feedback. It motivates us to work harder in achieving our goal of garnering 100% guest satisfaction. As for the pool near the restaurant, we will look into this matter and address the concerned department. Thank you once again and we hope to see you soon! More

manila
Top Contributor
89 reviews 89 reviews
42 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed August 27, 2014

Attended a meeting of sorts, but basically used it as an excuse to take the kids out on a long weekend. Some of my colleagues have stayed and raved about this place so I sort of set a fairly high bar initially. Looking at some of the TA reviews, however brought the expectations a little lower. The location is impressive... More

Was this review helpful? Yes 1
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear Mr. viajeroManila, We greatly appreciate your review of our resort. Here at Club Balai Isabel, we value the inputs of our guests for continuous improvement and use them as a reference for future measures to be taken. We sincerely apologize for the room defects that you encountered and what sounds like slow response from our staff. We understand where... More

Contributor
15 reviews 15 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 23, 2014

We went here after a wedding in Tagaytay. The rest of the family went trekking on Taal Volcano. It looks like a small village, with more houses than attractions. I've heard people holding weddings and team building activities here, but if you want a place for R&R, I wouldnt recommend this place. A bit too expensive for what the place... More

Was this review helpful? Yes
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear Ms. Cybill Y, We are very sorry for the inconvenience. The water problem has already been fixed and there has been a noticeable improvement since your stay last December 2013. We hope you can come back and see the changes for yourself. Thank you. More

Manila, Philippines
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 20, 2014

I've been to Club Balai Isabel four times, and all those times were work-related. The most recent was during our teambuilding. If you want an area that's relaxing, conducive and affordable, CBI is one of those perfect venues. Their account executives and manager are easy to talk with, and their staff are courteous and very helpful. I was one of... More

Was this review helpful? Yes
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear Ms. myaji, Thank you for your heartwarming feedback. We really appreciate the kind words you mentioned and we will continue to do our best to extend the same quality of service you experienced during your stay. Sorry about the air-conditioning failure in the function room, along with the hot lomi; and the non-functioning phones in some rooms. Regarding the... More

Costa Mesa
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 15, 2014 via mobile

Aug 13 ovrnight stay to MK room. We felt unwelcome coz stove not working, TV no signal, patio light busted, hallway lights not working. We had to call each time we found out something was off. Woke up in the morning with leaking A/C, so had to call again to hv it fixed & cleaned up. found out that filter... More

Was this review helpful? Yes 6
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear TheTravelingFams, Our sincere apologies for the inconvenience you experienced during your stay. Rest assured that we are doing all the necessary measures to avoid this incident from happening again. We are also reviewing our records so your grievances will be properly addressed to the concerned departments. On this note, we would also like to clarify that Club Balai Isabel... More

Mandaluyong, Rizal, Philippines
1 review
5 of 5 stars Reviewed August 15, 2014

not only that club balai isabel has a vast selection of activities, but the staff are very accomodating,too. they are courteous and polite. the food is good, really good and in big serving at the right price. the room we stayed in is a standard room with two double beds and a space just outside the room where you can... More

Was this review helpful? Yes
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear Ms. EmmaMarieMinao, Thank you for your wonderful feedback. It really touches our hearts and makes us want to do better. Thank you once again and do not hesitate to come back. More

Quezon City
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 6, 2014

We visited Balai Isabel for a workshop. Our room had own own veranda with a perfect view of Taal lake. There is complimentary coffee and bottled water. Despite the power outages in the area due to typhoon Glenda, the split type air con in our room was working fine but a bit noisy. They have cable channels but intermittently loses... More

Was this review helpful? Yes
Irene Nympha C, Customer Service Officer at Club Balai Isabel, responded to this review

Dear Ms. rasberry128, Thank you for your review. We appreciate your understanding regarding our situation due to typhoon Glenda. Also, we apologize for the umbrella that never came. We will look into this matter and notify the concerned department. On another note, there have been some problems on our water system due to the recent typhoon. Rest assured that we... More

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Additional Information about Club Balai Isabel

Address: Taal Lake | Barangay Banga, Talisay, Luzon 4220, Philippines
Location: Philippines > Luzon > Calabarzon Region > Batangas Province > Talisay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Club Balai Isabel 3*
Number of rooms: 228
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Also Known As:
Club Balai Isabel Hotel Talisay
Hotel Balai Isabel
Club Balai Isabel Batangas/Talisay

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