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Club Balai Isabel

Taal Lake | Banga, Talisay, Luzon 4220, Philippines
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Club Balai Isabel
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Ranked #1 of 3 Hotels in Talisay
A recent review
4 of 5 stars reviewed today
victorthelion Manila, Philippines
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280 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manila, Philippines
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed today NEW

Club Balai is a resort about an hour and a half drive from Manila. There are Villas and hotel rooms of many sizes to fit couples or large groups. Several amenities like restaurants, 3 pools, basketball, badminton courts and other water sports are available. There are also obstacle courses around for corporate team building activities. We were 80 on a... More 

Was this review helpful? Yes
Makati, Philippines
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spend my father-in-law's birthday here last December 2014. We occupied 4 rooms for an overnight stay. The hotel rooms were spacious and well maintained. The food was alright. We went around the place and was surprise to see that there is a church located inside the resort. We did not have to chance to try their infinity pool but... More 

Was this review helpful? Yes
Kristine T, Guest Relations Manager at Club Balai Isabel, responded to this review

Thank you so much for your review! We are glad that you were happy with your stay with us. May I suggest that you try Club Balai Isabel for your New Year's Eve celebrations? We have wonderful fireworks and great music. We look forward to having your at Club Balai Isabel again, and we hope you get a chance to... More 

Pasig, Philippines
1 review
5 of 5 stars Reviewed 1 week ago NEW

Friendly and helpful receptionists and employees. Well maintained/clean facilities. New offerings like flying fish ride, and other fun water activities. Sunday mass is very helpful for the busy schedules of guests.

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristine T, Guest Relations Manager at Club Balai Isabel, responded to this review

Hello, and thank you so much for your wonderful review. We're glad that you enjoyed staying at Club Balai Isabel with your family. We look forward to having you with us again. Kind regards, The Team at Club Balai Isabel More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We are fortunate enough to be booked on a family cottage Banga rooms. It's spacious and has two rooms. Upon entering, there is a sofa bed with pull over. Two rooms, one bed on one and two beds on the 2nd room. Each room has a restroom. For the kitchenette, it doesn't have an oven or gas range but it... More 

Was this review helpful? Yes 1
Kristine T, Guest Relations Manager at Club Balai Isabel, responded to this review

Hi Erika, A belated Happy Birthday to you, and we're glad you got to enjoy it at Club Balai Isabel. Thank you so much for your review. We're sorry to hear that you found our food expensive. We will see what we can do to improve the value of our food service. We look forward to seeing you at Club... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is rather a late review but I'm doing it because I will be back soon with my family. Our experience with Club Balai Isabel was so wonderful that I need to share this review. We were a group of 11 and we booked three rooms at the Sampaguita Manor. It also have differend kinds of accommodations depending on the... More 

Was this review helpful? Yes 1
Kristine T, Guest Relations Manager at Club Balai Isabel, responded to this review

Hi Rose! Thank you so much for your lovely review. We are so happy that you had such a great time there with your family and we are looking forward to having you stay with us again. We apologize for the issue with the food warmers. Our team is looking into that now to make sure it does not happen... More 

Metro Manila, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Our Scenario's: 1. Upon arrival at the gate: Security Guards are arrogant, disrespectful and paranoid! 2. Lobby - we arrived at 12noon, we have to wait until 2PM to check in. The staff are disorganized, no sense of hospitality, no proper coordination. After more than 2 hours of waiting, they give us a room where: Dirty from used of recent... More 

Was this review helpful? Yes 9
Kristine T, Guest Relations Manager at Club Balai Isabel, responded to this review

Hi Miles, Thank you for giving us your feedback, and we apologize that your stay with us was not what you had hoped. We have investigated what happened during your stay, and we are incredibly sorry about what happened during check-in. The room you were directed to had not yet been cleaned. It was a miscommunication between the front office... More 

Travelers are raving about these Talisay hotels

Metro Manila, Philippines
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: Great clean spacious rooms, comfy beds, cold aircon. Nice pool, nice view. Fair amount of recreational activities. Great massage. Cons: Proper food handling please. you will fail health standards kung mainspect kayo. food handlers should always use plastic gloves or refrain from directly touching food especially those which will not be cooked. They prepare shakes, etc. by cutting up... More 

Was this review helpful? Yes 3
Kristine T, Guest Relations Manager at Club Balai Isabel, responded to this review

Thank you so much for your review. We hope that despite the cons you mentioned, you had a great time at Club Balai Isabel. We greatly appreciate your feedback regarding your experience with the food handling at the bar. We are investigating this and making sure that this does not happen again. We are also working on improving our service,... More 

Makati, Philippines
Contributor
13 reviews 13 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Oh what a lovely place! My family stayed in this beautiful cottage (Orchard Lane) with one bedroom that is provided with two queen size beds. The cottage also has a living room with two sofa bed-like couches each with a pull-out bed, a six-seater dining table, a kitchen, a veranda and one toilet and bath. The kitchen is well provided... More 

Was this review helpful? Yes 2
Kristine T, Guest Relations Manager at Club Balai Isabel, responded to this review

Hi JC, Thank you so very, very much for your wonderful review. Your kind words mean a lot to us, and we are happy that you had a great time with your family at Club Balai Isabel. We're continuously trying to improve our service, and we will definitely look into the poor WiFi connection that you mentioned. We hope that... More 

Quezon City, Philippines
Contributor
14 reviews 14 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The idyllic Taal volcano as the background for this picturesque resort is awesome! Our room is fully furnished with cookware so we did not have problems for our food. They have 3 pools if I'm not mistaken, a chapel, a park and anything you will be needing for a great family bonding experience. But the lake is not suitable for... More 

Was this review helpful? Yes 2
Kristine T, Guest Relations Manager at Club Balai Isabel, responded to this review

Thank you so much for your beautiful words about Club Balai Isabel! We're very happy to have provided your family with a great place to bond. Please let us know if there's anything else that you feel we can improve on. We look forward to having you at Club Balai Isabel and again, and hope that your next experience with... More 

Philadelphia, PA
Top Contributor
112 reviews 112 reviews
53 hotel reviews
109 helpful votes 109 helpful votes
2 of 5 stars Reviewed April 20, 2015

Pros: nice location 90 minutes or two hours south of Manila. Beautiful views from lakeside rooms. Food was decent to good. Rooms come with small kitchen and a little fridge. Beautiful place for a wedding, which is why I was there. Cons: in the U.S., this would be a two star resort so please have your expectations clear. Service is... More 

Was this review helpful? Yes 5
Kristine T, Guest Relations Manager at Club Balai Isabel, responded to this review

Thank you so much for your review. We hope that you enjoyed your stay with us, and we value the feedback you've given us here. If the service is slow, we apologize. I know there are absolutely no excuses, but we are now trying to improve our manpower management during busy weekends. We hope that you will stay with us... More 

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