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BEST WESTERN Bromley Court

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Bromley Hill, Bromley BR1 4JD, England
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BEST WESTERN Bromley Court
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BEST WESTERN Bromley Court
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327 reviews from our community

Traveler rating
    70
    126
    82
    27
    22
See reviews for
65
86
15
111
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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  • Any
English first
  • All months
    (327)
  • Mar-May only
    (97)
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    (67)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (70)
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Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Needed a last minute room...clean and refurbished. ..good staff.. Outside could do with a lift but the room was fine and food although pricey was good Reasonable breakfast too... On the whole a pleasant surprise

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Hale, United Kingdom
Top Contributor
68 reviews 68 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Average rooms, average breakfast & indifferent staff. This is by no means the worst hotel I've stayed in , nor by no means the best. We had bed and breakfast & that is what we got. The staff weren't rude but were not particularly friendly. The rooms were ok. On the plus side, there are beautiful gardens at the back... More 

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Bromley-Court-Hotel, Manager at BEST WESTERN Bromley Court, responded to this review

Dear Collycolm, Thank you for your review, rest assured average is not where we aspire to be and we have invested heavily in many areas of the hotel recently. We will I assure you get better and better and guest feedback will only help us achieve this goal. We are so glad you enjoyed our extensive gardens and patio areas... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

stayed at the Bromley Court Hotel for a week in May, the hotel is very nice and the staff very helpful, free parking, the rooms are very small, but modern and clean, thoroughly enjoyed our stay, had a twin room, the two single beds are side by side with no space in middle, very cosy! They are renovating at the... More 

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Bromley-Court-Hotel, Manager at BEST WESTERN Bromley Court, responded to this review

Dear Sandy E Thank you for your review and we are glad you had a lovely stay, as you say the current works are only in reasonable hours and will be complete in 4 weeks. Best Wishes More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

pretty good value for money. The family booked 5 rooms as we had a funeral to attend and we were well looked after. A couple of dree drinks, per room, with the meal was a bonus and 15% off the meal price was another bonus as one of our party had stayed there 3 weeks previously and had been given... More 

Review collected in partnership with Best Western GB

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Bromley-Court-Hotel, Manager at BEST WESTERN Bromley Court, responded to this review

Dear Chris H Thank you for choosing to stay here with your family and enjoyed the restaurant here. We hope to see you return soon at a time not so sad for you all. Best Regards More 

Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Asked for a quiet room got one right above a full on function and surrounded by the party goers room, so absolutely no sleep. Staff unhelpful - lacked motivation and leadership. New refurbished room was small, boxy, no bath, lights not working etc etc. Doors so heavy they are impossible to shut quietly, this is not the hotel for peace... More 

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Bromley-Court-Hotel, Manager at BEST WESTERN Bromley Court, responded to this review

Dear Jenclem14, Thank you for taking the time to provide a review. I am most sorry you had a room above the function we always aim to allocate these rooms for attendees of the party and sorry that this was not the case this time. Rest assured we will learn from your comments. Best Regards More 

Travelers are raving about these Bromley hotels

Jennifer Lanham
Top Contributor
91 reviews 91 reviews
12 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found this hotel on Trip Advisor and used their booking system - got a double bed last minute on Expedia for a very good price. The room is immaculate and looks very newly decorated (although does not have that chemical newly decorated smell). The room is well laid out without excess items. Not paintings on the walls. Who's amount... More 

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Bromley-Court-Hotel, Manager at BEST WESTERN Bromley Court, responded to this review

Dear photojourno2003, Thank you so much for your review and great to see you had such a great stay. Rest assured we are always looking at more ways of making the hotel eco friendly especially as we refurbish the hotel as we have done recently. We hope to see you return soon. Best Regards Max More 

Torquay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for one night to visit family . Room was very clean comfortable only a bit small for price paid £ 120 The bed was very comfortable and lovely soft pillows shower room small but adequate . Breakfast could have been better just think the food had been out a while . Staff helpful and pleasant .Would stay again. Suzanne... More 

Was this review helpful? Yes 1
Bromley-Court-Hotel, Manager at BEST WESTERN Bromley Court, responded to this review

Dear Suzanne c, Thankyou for the review and great to see you had a good stay. WE hope to see you again when you are next in the area. Best Wishes More 

Rushden, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed as a family in one room at this hotel as I was running the London Marathon. Clear to see the hotel was having a refurb and our room wasnt done yet but it was still very clean and a lovely bed. Check in was efficient as we had pre-paid. On the downside we were 2 adults and a... More 

Was this review helpful? Yes 4
Bromley-Court-Hotel, Manager at BEST WESTERN Bromley Court, responded to this review

Dear SJERushden, We are glad to hear you enjoyed your stay and we hope you completed the Marathon in a personal best. We hope to see you return next year as we are so convenient for the start of the London Marathon. Best Wishes More 

Bromley, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked here as I was expecting good quality for the price of the room, first of all getting to the room was like being in a maze, we were told there's the lift you are on third floor, but when you come out of the lift you have stairs, corridors and feel like you have hiked all around the hotel... More 

Was this review helpful? Yes 5
Bromley-Court-Hotel, Manager at BEST WESTERN Bromley Court, responded to this review

Dear Jo-Anne-H, Thank you for providing valuable feedback, we are always looking at ways of improving our designs and though we have had many many complements about our new rooms we always look for improvement. Best Wishes More 

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