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All 1 Newgate Street hotels

Ponsbourne Park De Vere Venues

3.0 of 5 Hotel   |   Ponsbourne Drive | Nr Hertford, Newgate Street SG13 8QT, England
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Ponsbourne Park De Vere Venues
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Ranked #1 of 1 Hotels in Newgate Street
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Julia D London, England, United Kingdom
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212 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, England, United Kingdom
Top Contributor
50 reviews 50 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

just checking out today after a sunday to friday stay. the building is quite hard to find especially in the dark. was given a room in the annex which is on par with the premier travel lodge. perfectly adequate but no way in hell would i want to stay in a room here for a romantic getaway. 2 single beds... More

Was this review helpful? Yes 1
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Julia D Thank you for taking the time to post your review on tripadvisor. We are so pleased to hear that you mostly enjoyed your time here and that you found the room very clean. It is also pleasing to hear that you enjoyed the food and the service - we tried to add as much variety and choice... More

Scotland United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked into the De Vere Ponsbourne Park for an overnight travelling back from London. Room was small but adequate and clean. Decided to have meal in Bistro which was quite busy. Staff were very attentive. Chef's Special of Lamb arrived on a very large plate full to the brim with veg and floating in Jus. My husband and I ordered... More

Was this review helpful? Yes 2
Norwich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The setting is the only nice thing about this hotel in my experience. The food was not worth the cost, the bistro was disorganised and looked after by kids that call you "mate" and are more concerned with having a laugh instead of serving customers. On my way out I was accused of not signing my bill, which I had.... More

Was this review helpful? Yes 1
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear TimB101 Thank you for taking the time to post your review on Tripadvisor. It is nice to hear that you enjoyed the hotel and surroundings. It is, however, disappointing to hear about your experience regarding the team here. Indeed we pride ourselves on the fantastic personalities and dedication of the team - as is noted by many reviews on... More

Somerset, England
Top Contributor
61 reviews 61 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just back from a 2 night stay, our second time at the Ponsbourne. Still as enjoyable as before tho' this time we were in the annex which actually was alot quieter. Went on a couple of really lovely walks from the hotel, on well maintained footpaths and bridleways, having taken an ordnance survey map with us. We didn't eat dinner... More

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PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Allenshouse Thank you for posting your lovely review on Tripadvisor. we are really please that you decided to come back to Ponsbourne for a second time and glad that you enjoyed your time here again. We are certainly based in lovely surroundings and there are some great walks from the hotel. However, I will pass on your comments regarding... More

london
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we booked a one night dinner bed and breakfast rate(just a bit of a whim as we fancied a night out) rate was a fantastic £89-00 all in. Roooms were lovely with tea/coffee making facilities and nice and clean with a firm bed just how we like it. also tea and coffe machines in abundance throughout the hotel and alll... More

Was this review helpful? Yes
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear dcirulis Thank you for your kind review on Tripadvisor. It is great to hear that you took advantage of our Amazon offer and enjoyed all aspects of your stay here with us. We can't wait to welcome you back soon. Kind regards Team Ponsbourne More

London
Top Contributor
103 reviews 103 reviews
8 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed August 23, 2014

Arranged this overnight stay via Amazon Local £89 for room, dinner, bottle of wine and breakfast. We were put in the annexe building which is a modern addition to the site rather than the main house. Rooms are a decent size with free wi fi (although couldn't get it to work) with a large bed and was very comfortable. Free... More

Was this review helpful? Yes 3
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear johnsmith1959 Thank you for posting your kind comments on tripadvisor following your recent stay. It was great to hear that you enjoyed your meal, the service, the room and the surroundings - we hope that you has time to enjoy the beautiful grounds. We look forward to welcoming you back soon. Kind regards Team Ponsbourne More

London, United Kingdom
Top Contributor
82 reviews 82 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed August 23, 2014

We recently stayed here for 2 nights whilst on business in the area. We had booked a premium double, and although the room was large with double aspects, was under furnished.We had just one arm chair to sit in and no luggage rack.The bed was just an average sized double, and all in all was disappointing. Breakfast ingredients were of... More

Was this review helpful? Yes 1
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Hi Suzi197 Thank you for taking the time to post your feedback on Tripadvisor. We are glad that the service you received at dinner was so memorable. However, we will ensure that the relevant training is done with the team at breakfast. The chef has been made aware of your comments regarding the meal – there are no excuses for... More

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 21, 2014

My partner and myself decided at short notice to go to Ponsbourne park for a 2 night stay to celebrate our 2 year anniversary. we came across the hotel direct from the De Vere website, and not being too worried about where we went, we decided to give it a go! on arrival we were greeted by a very friendly... More

Was this review helpful? Yes 2
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear clp1981, Thank you for taking the time to leave your detailed review on trip advisor. We are glad that over all you had an enjoyable stay. I understand that the Prosecco was removed from your bill upon check out. I will be passing on your comments to our Operations Manager so that some extra training can be done regarding... More

Worcester, United Kingdom
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 21, 2014

Stayed for 1 night en route to see family, arrived at 10pm on a thursday night, bar & restaurant closed although night porter was helpful & happy to arrange a drink for me after a 3 hour drive. Room in the main hotel was ok, albeit tired furniture, room & bathroom was very clean, although carpet in room & hallways... More

Was this review helpful? Yes 1
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Jean P, Thank you for taking the time to leave your comments on Trip Advisor. We are pleased you had a comfortable nights stay and the night porter happily assisted you when you arrived. We are glad you enjoyed breakfast and that you found our staff friendly. Hopefully you will get to explore the grounds on your next visit.... More

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 17, 2014

We arranged to stay here as a stop over before carrying on the next day for a birthday treat. We arrived at 9.30pm, and had dinner in the bistro (which was nice enough). Had a lovely comfortable night sleep. Breakfast however was a little disappointing, the staff did not adorn our table with any cutlery, cups or the like until... More

Was this review helpful? Yes 1
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Yumtum1971, Thank you for leaving your comments on trip advisor. We are glad you had a comfortable night sleep but am sorry for the experience you received at breakfast and found it disappointing on this occasion. We hope to welcome you back soon for what we hope is a better experience. Kind regards Team Ponsbourne More

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Additional Information about Ponsbourne Park De Vere Venues

Address: Ponsbourne Drive | Nr Hertford, Newgate Street SG13 8QT, England
Location: United Kingdom > England > Hertfordshire > Newgate Street
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ponsbourne Park De Vere Venues 3*
Number of rooms: 50
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Also Known As:
Ponsbourne Park De Vere Venues Hotel Newgate Street
Ponsbourne Park Hertfordshire
Ponsbourne Park Hotel
Ponsbourne Park De Vere Venues Hertfordshire/Newgate Street, UK

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