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Ponsbourne Park De Vere Venues

3.0 of 5
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Ponsbourne Drive | Nr Hertford, Newgate Street SG13 8QT, England
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1 room 1 adult
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Ponsbourne Park De Vere Venues
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306 Reviews from our TripAdvisor Community

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GreaDunmow, England, United Kingdom
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We were looking for a place to break the journey after a trip to the rugby. At Just to over £100 for dinner b&b for two people, expectations were set accordingly. The staff were lovely, the dinner was really rather good, the stairs to the top of the turret were more then plentiful and the room was freezing ....... until... More 

Helpful?
Thank givepraisewhereitdue
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear givepraisewhereitdue Thank you for taking the time to post your review on Tripadvisor following your stay here with your Groupon vouchers. We are please to hear that you enjoyed your time here and that we met your expectations. The team are really pleased that you appreciated their customer service. We do hope that you are able to return again... More 

Cheshunt
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent staff couldn't do enough for us nothing was to much trouble. Food really good and nicely dressed restaurant . I think they have done away with the out door pool. Golf course is possibly a 9 hole

Helpful?
Thank Barry G
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Barry G Thank you for posting your kind review on tripadvisor following your stay here for the weekend Goldwings break. As always, it was a pleasure to host your event and we are glad that the team were again able to look after you. Your comments about the food have also been passed to the chefs. We hope to... More 

Hitchin, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Along with my son his wife and my Brandon I was lucky enough to have Christmas day at Ponsbourne Park. We were created with delicious canapés with a choice of bucks fizz,or bubbly. Orange juice and other soft drinks. We were taken through on time for our Christmas dinner to a very well set out individual tables. The meal was... More 

Helpful?
Thank maddyann18
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear maddyann18 Thank your for your kind review following your Christmas Day stay here at Ponsbourne Park. We are so pleased to hear that you had such a lovely time and really enjoyed the food and your overnight stay. The team are over the moon about your comments and are happy that they helped in making your Christmas so enjoyable.... More 

Ware, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We attended a wedding here and was very happy with everything. The staff are attentive, friendly and very helpful. The food was wonderful. Very comfortable room in the main building. We arrived early for breakfast but was told we could eat in the restaurant rather than wait for the rest of the wedding party, which was really helpful as we... More 

Helpful?
Thank Joanne T
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Joanne T Thank your for your kind review following your stay here at Ponsbourne Park when attending a wedding. It was lovely to read all of your comments about all aspects of your stay and we very much look forward to welcoming you back in the near future Kind regards Team Ponsbourne More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had our wedding here on 21st November 2015 and it was the best day ever. Everything went according to plan and all the worries and stresses my wife and I had prior to the day soon disappeared. Firstly we booked the venue 15 months prior to the wedding and met with Liz Rose the Wedding Coordinator on numerous occasions.... More 

Helpful?
Thank Lee M
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Lee M Thank you so much for taking the time to post your lovely review on Tripadvisor following your wedding here in November. As you know, the run up to your special day can be quite stressful and we are so pleased that we were able to alleviate some of that for you. The team here are always trying... More 

Broxbourne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had our wedding here in August lots of rooms booked out for it. Most of the staff are wonderful but please NEVER book their toastmaster Des the most rude, arrogant man we have ever met! Asked for a letter of apology for our guests as he pushed my aunt with a walking stick and bruised my uncles hand. Asked... More 

Helpful?
Thank Lynn F
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Lynn F Thank you for your recent Tripadvisor review following your wedding here in August. It was a pleasure to host your wedding and are pleased to read your comments regarding the team. Please refer to our previous correspondence after your wedding regarding Des. It was a real shame to read your comments as we normally receive such high... More 

Henley-on-Thames, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our second stay at Ponsbourne Park and this time we invited a group of friends to join us here for a Xmas Party night + B & B.We love this hotel as all the rooms are individual. Our favourite is 119 (The Bridal Suite!) as it is so spacious with a large sitting area. The rooms either side... More 

Helpful?
Thank rosapink62
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear rosapink62 Thank you for taking the time to post your review on Tripadvisor following your stay here for one of our Christmas Party nights. It was great to hear that you and your friends had such a great time here. The team ae particularly grateful for the kind comments about them We certainly look forward to seeing you again... More 

London
Level Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

We stayed in room 204 on 27/12/15. Room 204 is in the annexe (new bit compared to Manor House). From the outside the annexe looks like a nursing home, this theme continues through the communal corridors. Thankfully there isn't the accompanying smell and it's not tropically hot (far far from it)... But the orwellian vibe kills any thoughts of a... More 

Helpful?
5 Thank adagil
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear adagil Thank you posting your review after your stay here last month. We are disappointed to read that there were many aspects of your stay that you didn't enjoy. As you mentioned, the feedback about the hotel and the team is usually exceptionally good and the competition, which you spoke of, has only been running since December. The housekeeping... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 30, 2015 via mobile

Close friends of ours got married here yesterday and it was a brilliant day. The staff were friendly and helpful and the toastmaster, Des, was wonderful and totally on the ball. The food was well prepared and really yummy - I couldn't finish it all and I still feel full! The only 2 downsides were that the bar that was... More 

Helpful?
Thank LauraReeves
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear LauraReeves Thank you for your kind review that you posted yesterday following your friends wedding here at Ponsbourne Park. We are so pleased to hear that you enjoyed the experience here. We are sorry to hear that there were a couple of things that were not satisfactory - these will be looked at to ensure that we avoid this... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 26, 2015 via mobile

We visited this hotel as a stop over while visiting family in the area. Very hard to fault it - it suited our needs perfectly. The staff were excellent, very pleasant and professional, the room was of a good size (for a family) and in a good condition and comfortable. The communal areas and grounds of the hotel were lovely... More 

Helpful?
1 Thank BrockleyDarren
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear BrockleyDarren Thank you for taking the time to post your lovely review on Tripadvisor following your Christmas stay here at Ponsbourne Park. Your comments regarding the team, the room, the communal areas, the grounds and the breakfast have been gratefully received by the team. We look forward to seeing you again in the near future Kind regards Team Ponsbourne More 

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