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Ponsbourne Park De Vere Venues

Certificate of Excellence
Ponsbourne Drive | Nr Hertford, Newgate Street SG13 8QT, England
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Ponsbourne Park De Vere Venues
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Ranked #1 of 1 Hotels in Newgate Street
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Richard M London, United Kingdom
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252 reviews from our community

Traveler rating
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    46
    23
    8
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39
108
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We got married at Ponsbourne Park and cannot recommend it highly enough. From our first meeting, we felt confident in the experience of the staff and this was certainly evident on the day. They accommodated even the most unusual of requests that we had, and they were an unobtrusive presence throughout the day, making sure everything went smoothly. The food... More 

Was this review helpful? Yes
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Richard M Thank you for taking the time to pass on your comments on Tripadvisor following you special day here at Ponsbourne Park. The team will be so pleased to hear that they got it absolutely right to make your day what you wished for and that we were able to give you the confidence in the team right... More 

london
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have this hotel down as our all time fav ,, WHY .. beautiful grounds , amazing views especially inmain building ,and room at the back ,,of building e.tc. 114 116 120 our Easter Break for two nights was brilliant .. We had bed n breakfast bottle of wine tea coffee .even sweets if required .. .. all for £99... More 

Was this review helpful? Yes 1
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear sylvia n Thank you for taking the time to post your latest review of Ponsbourne on Tripadvisor. It is so pleasing to see that we have been so consistent in our service to you on your numerous visits. We very much look forward to seeing you again soon. Kind regards Team Ponsbourne More 

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for two nights for a birthday celebration. We had an executive room which was huge, with a really comfy bed. The hotel was quite quiet, not many guests, which we liked. There was noise from the heating and air conditioning units which kept us awake on our first night, but the reception staff did manage to turn external... More 

Was this review helpful? Yes
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Nichola M It is great to hear that you would recommend Ponsbourne following your recent stay here. We are glad that you found the breakfast, the room, the setting and the team to be of a high standard. Please accept our apologies for any inconvenience caused with the noise from the airconditioning - we are pleased that we were... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

This venue appears to be set up for functions, weddings and conference events. We were looking for a room at short notice and we selected it primarily for its location to South Hertfordshire. Lovely welcoming staff, well decorated and smart well thought out facilities. Free refreshments all day and night. Free golf, tennis and gym for residents. Set in lovely... More 

Was this review helpful? Yes
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Howard L It was great to read your great comments following your stay here prior to Easter. We are so pleased that you enjoyed all of the aspects of your stay including the team, the food, the setting and the leisure facilities. We hope that you are able to return in the near future. Kind regards Team Ponsbourne More 

herts
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What can I say.......booked for my sons wedding on 28th March 15 and from when we arrived on the Friday to when we left on Sunday we were treated with professional friendly and courteous staff. The toastmaster was fantastic, The food was outstanding. The breakfast staff were warm and inviting. Overall an amazing weekend. Thank you to you all.

Was this review helpful? Yes
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear wgc8 Thank you for your lovely feedback that you have posted onto Tripadvisor following your son's wedding here at Ponsbourne Park at the end of March. We are so pleased that you found all the team friendly and courteous - including Des, our extended-team toastmaster - he is an amazing asset! Thanks for allowing us to make your son's... More 

Hertfordshire, United Kingdom
1 review
4 of 5 stars Reviewed March 17, 2015

Excellent Food, service & setting. Staff very attentive without being intrusive. Although apparently there were over 150 sittings our food was delivered at a very comfortable pace without being rushed or forgotten. Our 3 course lunch offered a good choice of 5 starters, the oriental duck was very nice. Main course;traditional beef;lamb with a delicious Port & Rosemary Jus;chicken with... More 

Was this review helpful? Yes
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear L K Thank you for taking the time to post your kind feedback on Tripadvisor following your Mother's Day lunch here at Ponsbourne Park. It is great to hear that you enjoyed all aspects of your stay from the staff through to the food and the setting. We look forward to welcoming you back on Fathers Day! Kind regards... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed March 16, 2015

I stayed with my girlfriend for the weekend of march 13th (friday, saturday night) and it was awesome. Greeted and made to feel welcome straight away, the room we stayed in (107) was amazing and spotless! The shower was like a waterfall. We had breakfast lunch and dinner at the hotel over the 3 days and all of them were... More 

Was this review helpful? Yes
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Greg Q Thank you for your lovely Tripadvisor review. We are so pleased that you and your girlfriend had a really great time during your stay here from all aspects. The team here will be so pleased that they really added to making your stay at Ponsbourne so enjoyable. We look forward to seeing you again in the near... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2015

We have stayed at this lovely hotel a number of times previously and have always had a fantastically warm and friendly service. It was as a result of these experiences that my brother and I decided to organise a surprise birthday party for our parents and invite 150 of their friends and family. We have organised many corporate events in... More 

Was this review helpful? Yes 1
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Rob H Thank you for you really very kind review on Tripadvisor. It was an absolute pleasure to host your family party - particularly fun listening to your mum's account of them nearly turning back as they thought there was a huge party going on here and they didn't want to interrupt.....until they realised all of the people were... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

Recently stayed at Ponsbourne Park and found it all rather sad. It felt like the "hotel that had been forgotten". The building and surrounding scenery is lovely. The staff were excellent, very helpful and nothing was too much trouble. However, the hotel was empty! We stayed on a Friday night and apart from ourselves there was one other couple in... More 

Was this review helpful? Yes
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear mushah2014 Thank you for posting your review on Tripadvisor. It's a shame to hear that it was quiet on the evening you stayed - we are usually far busier - indeed, we had 175 guests here for lunch yesterday! It is great to hear that you were so impressed with the team here along with our beautiful building and... More 

Baldock, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 2, 2015 via mobile

We held a Sunday lunch here for our family ranging in age from 3 to 95. It was a pleasure to initially meet the Sales Manager to plan the event and appreciated all her helpful cooperation and advice. She was a major contributor in our decision to use Ponsbourne Park for this special occasion. All our guests were very taken... More 

Was this review helpful? Yes 1
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Ian F Thank you for posting your lovely review on Tripadvisor - it is so good to hear that you really enjoyed your special occasion. I will pass on your comments to the team - all the way from the sales team to the team that were here on the day. It is great to hear that you enjoyed... More 

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