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Ponsbourne Park De Vere Venues

Ponsbourne Drive | Nr Hertford, Newgate Street SG13 8QT, England
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Ponsbourne Park De Vere Venues
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Ranked #1 of 1 Hotels in Newgate Street
A recent review
3 of 5 stars reviewed 3 days ago
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256 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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London
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Upon our arrival the receptionist was polite and friendly and this trend continued throughout our stay with all the staff. We were put in a separate building to the hotel which was disappointing as we were looking forward to the character of the main building. I felt this should have been clearly stated when we booked. We really wanted to... More 

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London, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is lovely and set in beautiful grounds, rolling hills, really peaceful. Main hotel is nice old style building there is also an annex area which is used for conferences etcand which unfortunately doesn't fit with the style of the old building at all (think main house is better) The gardens are beautiful - if it were a spa... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We travelled to this hotel as it was the wedding venue of a family member. I was so impressed by the hotel staff and they did all they could to answer each and every query as well as talk us through options. I also liked the Pitch and Putt offer which we put to good use the first day. The... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have had our club dinner and dance event at the Ponsbourne hotel for a few years now and the staff and management have been consistently great and helpful through the years. The organisation, advice, food and attendance of staff has been consistently good. Those members who have stayed overnight, have found the rooms excellent and I hear good things... More 

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed April 21, 2015

We got married at Ponsbourne Park and cannot recommend it highly enough. From our first meeting, we felt confident in the experience of the staff and this was certainly evident on the day. They accommodated even the most unusual of requests that we had, and they were an unobtrusive presence throughout the day, making sure everything went smoothly. The food... More 

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PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Richard M Thank you for taking the time to pass on your comments on Tripadvisor following you special day here at Ponsbourne Park. The team will be so pleased to hear that they got it absolutely right to make your day what you wished for and that we were able to give you the confidence in the team right... More 

london
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 12, 2015

We have this hotel down as our all time fav ,, WHY .. beautiful grounds , amazing views especially inmain building ,and room at the back ,,of building e.tc. 114 116 120 our Easter Break for two nights was brilliant .. We had bed n breakfast bottle of wine tea coffee .even sweets if required .. .. all for £99... More 

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PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear sylvia n Thank you for taking the time to post your latest review of Ponsbourne on Tripadvisor. It is so pleasing to see that we have been so consistent in our service to you on your numerous visits. We very much look forward to seeing you again soon. Kind regards Team Ponsbourne More 

Senior Contributor
30 reviews 30 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 5, 2015

We stayed for two nights for a birthday celebration. We had an executive room which was huge, with a really comfy bed. The hotel was quite quiet, not many guests, which we liked. There was noise from the heating and air conditioning units which kept us awake on our first night, but the reception staff did manage to turn external... More 

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PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Nichola M It is great to hear that you would recommend Ponsbourne following your recent stay here. We are glad that you found the breakfast, the room, the setting and the team to be of a high standard. Please accept our apologies for any inconvenience caused with the noise from the airconditioning - we are pleased that we were... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 4, 2015

This venue appears to be set up for functions, weddings and conference events. We were looking for a room at short notice and we selected it primarily for its location to South Hertfordshire. Lovely welcoming staff, well decorated and smart well thought out facilities. Free refreshments all day and night. Free golf, tennis and gym for residents. Set in lovely... More 

Was this review helpful? Yes 1
PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear Howard L It was great to read your great comments following your stay here prior to Easter. We are so pleased that you enjoyed all of the aspects of your stay including the team, the food, the setting and the leisure facilities. We hope that you are able to return in the near future. Kind regards Team Ponsbourne More 

herts
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 31, 2015

What can I say.......booked for my sons wedding on 28th March 15 and from when we arrived on the Friday to when we left on Sunday we were treated with professional friendly and courteous staff. The toastmaster was fantastic, The food was outstanding. The breakfast staff were warm and inviting. Overall an amazing weekend. Thank you to you all.

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PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear wgc8 Thank you for your lovely feedback that you have posted onto Tripadvisor following your son's wedding here at Ponsbourne Park at the end of March. We are so pleased that you found all the team friendly and courteous - including Des, our extended-team toastmaster - he is an amazing asset! Thanks for allowing us to make your son's... More 

Hertfordshire, United Kingdom
1 review
4 of 5 stars Reviewed March 17, 2015

Excellent Food, service & setting. Staff very attentive without being intrusive. Although apparently there were over 150 sittings our food was delivered at a very comfortable pace without being rushed or forgotten. Our 3 course lunch offered a good choice of 5 starters, the oriental duck was very nice. Main course;traditional beef;lamb with a delicious Port & Rosemary Jus;chicken with... More 

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PonsManager, General Manager at Ponsbourne Park De Vere Venues, responded to this review

Dear L K Thank you for taking the time to post your kind feedback on Tripadvisor following your Mother's Day lunch here at Ponsbourne Park. It is great to hear that you enjoyed all aspects of your stay from the staff through to the food and the setting. We look forward to welcoming you back on Fathers Day! Kind regards... More 

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