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All 29 Campeche hotels

City Express Campeche

3.0 of 5 Hotel   |   Av. Adolfo Ruiz Cortines No.12 | Area AH-KIM-PECH, San Francisco de Campeche, Campeche 24028, Mexico
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City Express Campeche
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39%
Ranked #21 of 29 hotels in Campeche
A recent review
4 of 5 stars reviewed 2 weeks ago
Iram77 Monterrey, Mexico
  • Reviews (23)
  • Photos (8)
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  • Room tips (3)
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23 people have reviewed this hotel

Traveler rating
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Spanish first
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English first
Monterrey, Mexico
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well located, just a few blocks away from the Sea, and there is a path to run there and use bicycle. The price is good enough, the room is very nice, with a small closet but the rest is great, bed is good, the TV is flat screen 32 inches, the bathroom is good and it even... More

Was this review helpful? Yes
Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Dear Iram, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Campeche did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More

Holland
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 7, 2014

I have stayed in several City Express hotels throughout Mexico and know what to expect: basic, but clean and ok accomodation & service for the money paid. The City Express hotel in Campeche was a clear exception, most importantly because the sheets of our bed were simply disgusting. Pubic hairs in the bed, and simply smelling like somebody already slept... More

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marlen c, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the clean in de room as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action... More

Alice Springs, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 6, 2014

large room, tv wifi clean, old, remoceled very expensive, long walk to city centre, market across the street free water, from ADO, walk toward pemex, right along past afhollo? next building is hotel large room, tv wifi clean, old, remoceled very expensive, long walk to city centre, market across the street free water, from ADO, walk toward pemex, right along... More

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Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Appreciated guest It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. They look for the improvements to your next visit unforgettable More

Oslo, Norway
Top Contributor
69 reviews 69 reviews
69 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 9, 2014

Hotel is located in the historic center of the city. It is new. Rooms are quiet big. With 2 beds. Big bathroom. Aircondition is very noisy. There is actually no problem with this hotel but the management. No body speaks english at the reseption. There was huge misunderstanding about our reservation. I had to call Venere several times before the... More

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Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest, thank you very much for contacting us, we want to apologize for what happened to the difficulties experienced during your stay, as we had a problem in the system and staff misunderstood. rest assured that I talk to the staff involved for this to not be repeated again expect us the opportunity to have you again to see... More

Waco, Texas
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 9, 2012

The City Express is conveniently located in the colorful historic city of Campeche, it is very clean and compact designed in a minimalist style. The front desk reception associate was friendly and security provided us with helpful information of 2 places to eat at: Sabalos (closed at 8) and at the San Martin Portales, so we went to the Portales... More

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ControlCalidad, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest, It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today... More

Webster
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 30, 2012 via mobile

Room was around corner from elevator and heard elevator dings all night (any time elevator door opened or closed). In the morning when showered our room had no hot water. Neighbors two doors down did. Tried to submit complaint about it in mornIng but directed to complicated online review system that nobody could figure out.

Was this review helpful? Yes
ControlCalidad, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest, Please accept our sincere apologies for the inconvenience you may have experienced in respect to the noise in the room. I would like to share with you that we have taken immediate actionss to ensure that this will never happen again. We hope you give us the opportunity to host you again in the future and fully meet... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 22, 2012

I'm not sure why anyone would want to go to Campeche unless like us they have family there. But if you do go and need a clean place to stay City Express is clean but very very simple! Probably best for business travelers. We booked it (for 7 days) a month in advance with hotels.com but someone with an A... More

Was this review helpful? Yes
ControlCalidad, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest, It is our pleasure to host you at City Express Campeche. Thank you very much for taking the time to share your comments with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to the overall service at the hotel. I would like to share with you that we have taken immediate... More

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Additional Information about City Express Campeche

Address: Av. Adolfo Ruiz Cortines No.12 | Area AH-KIM-PECH, San Francisco de Campeche, Campeche 24028, Mexico
Location: Mexico > Yucatan Peninsula > Campeche > Campeche
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #21 of 29 hotels in Campeche
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Express Campeche 3*
Reservation Options:
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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
120

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