We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 29 Campeche hotels

Casa Don Gustavo Hotel

4.0 of 5 Hotel   |   Calle 59 No 4 | Centro Historico, Campeche 24000, Mexico
Hotel website
Hotel amenities
Special Deal
Free breakfast with your stay
Save Saved
You added Casa Don Gustavo Hotel to your Saves list
Casa Don Gustavo Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
93%
Ranked #2 of 29 hotels in Campeche
A recent review
4 of 5 stars reviewed 2 weeks ago
Teresa M Chicago, Illinois
Write a Review

45 people have reviewed this hotel

Traveler rating
    31
    11
    0
    3
    0
See reviews for
7
22
2
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Chicago, Illinois
Top Contributor
69 reviews 69 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was built into a large mansion in downtown Campeche city and still has a lot of the furniture, wall decoration, mirrors and decor from it's prime time, the rooms are spacious and decorated according to the hotel style, so don't expect modern, YET the bed was very confortable, the linens and towels of the best category and I... More

Was this review helpful? Yes 1
Virginia Beach, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in Campeche for a wedding and stayed at the Casa Don Gustavo Hotel. It was a great experience. The suite was truly a suite! It was large with an entry room with desk, separate bedroom and the food was incredible. Most importantly the service was INCREDIBLE. From the moment we arrived we were treated like royalty. It started... More

Was this review helpful? Yes 2
Hamburg, Germany
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 12, 2014

As a particular luxury to ourselves we booked this hotel in Campeche for two nights - of which we only stayed one. To be honest and fair the service and the hotelmanager were correct and nice, so when we arrived, the hotelmanager warned us, that previous guests had complained about the noise of the bar in front of the hotel.... More

Was this review helpful? Yes
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Marie, We appreciate your comments and apologize for the inconvience during your stay. Bar outside the street recently opened and didn´t have a chance to make those rooms suitable against noice, but be sure that it is our priority. We did try our best to make it better for you and regret the fact that we failed since it... More

Campeche, Mexico
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2014

I have had good experiences with this hotel, specially as it is one of my favorite destinations for having quiet romantic dinners. Once we had a family reunion in the antique dining room, and it was a wonderful experience. The decor is fantastic, with very nice antiques and a lot of character. The food was very good. My only complain... More

Was this review helpful? Yes 1
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Mario, thank you for sharing your experience with us and for being a loyal costumer. Make sure that your opinion it´s been taking seriously and will be shared with the departments involved in order to improve our service. Hope to see you soon in Casa Don Gustavo Boutique Hotel & Restaurant. More

Munich, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2014

The hotel is in and old big house, it only has a few rooms but they are big and perfectly clean. The staff is really nice and helpful. The location of the hotel is top! Right to the Puerta del Mar on the 59th street. Meals were not included in the price but they offer excellent food. We were really... More

Was this review helpful? Yes 1
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Vielen Danke für Ihren Besuch We appreciate your comments and we´re glad to know you enjoyed your stay with us. We look forward to your visit in the near future. Campeche and Casa Don Gustavo we´ll be always happy to welcome you. More

Leeds, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

Casa Don Gustavo deserves to do well. We stayed for 4 nights in August and were very impressed. An old building has been converted with style and the use of high standard antique furniture. The staff are extremely attentive and it is not difficult to get replies in english. I do not recognise the negative comments in a couple of... More

Was this review helpful? Yes 2
CasaDonGustavo, Guest Relations Manager at Casa Don Gustavo Hotel, responded to this review

Dear John, We appreciate your comments and enjoyed having you as guests in Casa Don Gustavo Boutique Hotel. It is always a pleasure to be part of unforgetable experiences in Campeche! We share your opinion about the bar, hopefully new regulations will be enforced in order to keep this beautiful city enjoyable for all our visitors. Hope to have you... More

Cape Town
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 5, 2013

This hotel was very well positioned ,within walking distance of Town Square , the Sea , restaurants & bars . Elegantly furnished with quiet courtyard & swimming pool . Unfortunately , as seems the custom in Mexico the Hotels are high priced but breakfast is not always included . The staff are very friendly and helpful & would recommend as... More

Was this review helpful? Yes 1
CasaDonGustavo, Guest Relations Manager at Casa Don Gustavo Hotel, responded to this review

Dear guest, Thank you for sharing your experience with us, we are glad we had the opportunity to host you during your last visit to Campeche. We hope you felt in love it this beautiful city. We also thank you for comments regarding breakfast not being included; make sure we´ll take them in consideration. Hope to have you visiting us... More

Guadalajara, Mexico
Top Contributor
133 reviews 133 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 7, 2013

This is a superb small hotel. The service is sensational. This is a very old house, perhaps from the 18th century, completely decorated with antiques. The only signs of modernity is that the bathrooms are done to a high spec with giant showers, fixtures that work etc. , and the TVs are modern. The rest is exactly as it was... More

Was this review helpful? Yes
CasaDonGustavo, Guest Relations Manager at Casa Don Gustavo Hotel, responded to this review

Dear Enrique C, Thank you for choosing us as your home away from home during your last visit to Campeche. We also appreciate you taking the time to share your experience and your tips about our facilities and services. We´d love to see you back in Campeche in the near future! More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed September 2, 2013

You couldn't be blamed for booking a stay at Casa don Gustavo and expecting a wonderful stay. Afterall, at the time of this review, it is listed as #1 for Campeche on TripAdvisor and the Frommer's guide gives it a rare 3 stars. But let's get real. Those ratings should mean something spectacular and currently, they do not. 1st- the... More

Was this review helpful? Yes
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Emily B, Thank you for sharing your comments with us, your opinion has been shared and discussed with owner and manager just as the ones shared by your partner user luv_bic_cities here on TripAdvisor. As we did with him, here is an honest invitation for you to come back in the near future and experience the improvements made thanks... More

Washington DC
Contributor
16 reviews 16 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed August 19, 2013

Casa Don Gustavo is a decent enough hotel; the rooms are large, if renovated rather inexpensively. Our room had a mildew issue in the bathroom, but nothing particularly severe. But Don Gustavo is expensive; indeed, even the decidedly not-budget-conscious Frommer's Guide lists the property in the "very expensive" category. The hotel is as costly as 5 star award winning, internationally... More

Was this review helpful? Yes
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear luv_big_cities, Thank you for staying with us during your last visit to Campeche; we appreciate your comments and have been already shared with the owner and General Manager. Casa Don Gustavo is a property that was rescued and restored by preserving as much as possible of its original features, including floors and arches as in the case of your... More

Been to Casa Don Gustavo Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Don Gustavo Hotel

Address: Calle 59 No 4 | Centro Historico, Campeche 24000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Campeche > Campeche
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 29 hotels in Campeche
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Don Gustavo Hotel 4*
Official Description (provided by the hotel):
Casa Don Gustavo is an attractive boutique hotel, renovated and opened in 2010 from a large 18th century colonial house on the coastal side of the walled city of Campeche; decorated in period style with many antique artworks, ceramics, glassware items and chandeliers.- 10 Exclusive Suites- Traditional and International cuisine at our Restaurant- Outdoor rooftop Swimming Pool- Open-air Jacuzzi - Terrace for small private events- Excellent location in the hearth of Campeche city, UNESCO Worlds Heritage. A short drive from Mérida, Yucatan and Cancún.Campeche offers an array of attractions, mayan archeological and architectural museum, fortifications, white sandy beaches, mayan ruins (Edzná, Calakmul and Chichen Itzá) ; and activities such sport fishing, mangrove kayaking and more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotels.com, Priceline, Tingo, Venere, HotelsClick, Cheap Tickets and Expedia so you can book your Casa Don Gustavo Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Casa Don Gustavo Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.