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All 29 Campeche hotels

Casa Don Gustavo Hotel

4.0 of 5 Hotel   |   Calle 59 No 4 | Centro Historico, Campeche 24000, Mexico
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94%
Ranked #2 of 29 hotels in Campeche
Certificate of Excellence 2014
A recent review
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54 people have reviewed this hotel

Traveler rating
    36
    15
    0
    3
    0
See reviews for
9
27
2
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The place is beautiful, the food was great, everything was perfect... Until we found out that - due to some problem we did not understand - no credit card payment was accepted that night. Maybe we should have been told about that before we ordered our dinners and not afterwards!

Was this review helpful? Yes 1
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear guest, thank you for sharing your opinion with us. We apologize for the inconvenience on charging the credit card, we are passing this information to our front desk agents to be taken in consideration next time a similar situation happens. Thank you for visiting us and for choosing Campeche for a relaxed vacation, we hope to have the opportunity... More

Mexico City, Mexico
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This vintage chic boutique hotel is the best choice for staying at Campeche's capital. The service is magnificent, everyone is accurate, heedful and smiling when asking for something. The rooms and their bathrooms are really nice, comfortable, and in excellent conditions. The pool area is great, perfect for a refreshment after long walks and sightseeing activities. Location of this hotel... More

Was this review helpful? Yes 1
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear guest, we appreciate your comments and we are glad your experience with us became one to remember. Hope to see you back in Campeche and Casa Don Gustavo Boutique Hotel. More

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 7, 2014

A small boutique hotel in the heart of the old town. Easy to step out and walk about. I loved the old world charm of the hotel...antique furniture, and decor. The staff were very helpful. Chef was willing to take care of any special request. I noticed the absence of flies and mosquitoes .. even when we were sitting out... More

Was this review helpful? Yes 1
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Sohana, we are honored that you chose us to host you during your visit to Campeche and greatful that you shared your experience with us. We hope we get the chance to welcome you back! Casa Don Gustavo Boutique Hotel More

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014

First time in Campeche and found this secluded gem hotel with a beautiful relaxing courtyard! Really enjoyed the privacy and relaxing environment with good service and well presented food. Go for the breakfast package for best value!! :)

Was this review helpful? Yes 1
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

We are glad we had the opportunity to host you during your firs visit to Campeche! Thank you for choosing us to welcome you and also for sharing your experience with us. We hope this is not the only time you visit this beautiful city. More

Chicago, Illinois
Top Contributor
104 reviews 104 reviews
32 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 2, 2014

This hotel was built into a large mansion in downtown Campeche city and still has a lot of the furniture, wall decoration, mirrors and decor from it's prime time, the rooms are spacious and decorated according to the hotel style, so don't expect modern, YET the bed was very confortable, the linens and towels of the best category and I... More

Was this review helpful? Yes 1
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Teresa, thank you for writing such a detailed comment about your experience at our hotel. It is through your experience that we are able to share with other visitors our services and our pride about our facilities and, of course, about our city. Hope to have you back soon, we´ll be happy to be your host again! More

Virginia Beach, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2014

We were in Campeche for a wedding and stayed at the Casa Don Gustavo Hotel. It was a great experience. The suite was truly a suite! It was large with an entry room with desk, separate bedroom and the food was incredible. Most importantly the service was INCREDIBLE. From the moment we arrived we were treated like royalty. It started... More

Was this review helpful? Yes 2
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Anne, we loved reading your comments! We are glad your experience was one to remember. We´ll share your opinion with our staff, I´m sure they will be happy to know about it. Thank you for choosing Casa Don Gustavo Boutique Hotel, we´d love to have you visiting us soon. More

Hamburg, Germany
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 12, 2014

As a particular luxury to ourselves we booked this hotel in Campeche for two nights - of which we only stayed one. To be honest and fair the service and the hotelmanager were correct and nice, so when we arrived, the hotelmanager warned us, that previous guests had complained about the noise of the bar in front of the hotel.... More

Was this review helpful? Yes 1
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Marie, We appreciate your comments and apologize for the inconvience during your stay. Bar outside the street recently opened and didn´t have a chance to make those rooms suitable against noice, but be sure that it is our priority. We did try our best to make it better for you and regret the fact that we failed since it... More

Campeche, Mexico
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2014

I have had good experiences with this hotel, specially as it is one of my favorite destinations for having quiet romantic dinners. Once we had a family reunion in the antique dining room, and it was a wonderful experience. The decor is fantastic, with very nice antiques and a lot of character. The food was very good. My only complain... More

Was this review helpful? Yes 1
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Mario, thank you for sharing your experience with us and for being a loyal costumer. Make sure that your opinion it´s been taking seriously and will be shared with the departments involved in order to improve our service. Hope to see you soon in Casa Don Gustavo Boutique Hotel & Restaurant. More

Munich, Germany
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2014

The hotel is in and old big house, it only has a few rooms but they are big and perfectly clean. The staff is really nice and helpful. The location of the hotel is top! Right to the Puerta del Mar on the 59th street. Meals were not included in the price but they offer excellent food. We were really... More

Was this review helpful? Yes 1
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Vielen Danke für Ihren Besuch We appreciate your comments and we´re glad to know you enjoyed your stay with us. We look forward to your visit in the near future. Campeche and Casa Don Gustavo we´ll be always happy to welcome you. More

Leeds, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

Casa Don Gustavo deserves to do well. We stayed for 4 nights in August and were very impressed. An old building has been converted with style and the use of high standard antique furniture. The staff are extremely attentive and it is not difficult to get replies in english. I do not recognise the negative comments in a couple of... More

Was this review helpful? Yes 2
CasaDonGustavo, Guest Relations Manager at Casa Don Gustavo Hotel, responded to this review

Dear John, We appreciate your comments and enjoyed having you as guests in Casa Don Gustavo Boutique Hotel. It is always a pleasure to be part of unforgetable experiences in Campeche! We share your opinion about the bar, hopefully new regulations will be enforced in order to keep this beautiful city enjoyable for all our visitors. Hope to have you... More

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Additional Information about Casa Don Gustavo Hotel

Address: Calle 59 No 4 | Centro Historico, Campeche 24000, Mexico
Location: Mexico > Yucatan Peninsula > Campeche > Campeche
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Don Gustavo Hotel 4*
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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#1 Luxury Hotel in Campeche #2 Family Hotel in Campeche #4 Romantic Hotel in Campeche #4 Business Hotel in Campeche
Hotel Class
Official Description (provided by the hotel)
Casa Don Gustavo is an attractive boutique hotel, renovated and opened in 2010 from a large 18th century colonial house on the coastal side of the walled city of Campeche; decorated in period style with many antique artworks, ceramics, glassware items and chandeliers.- 10 Exclusive Suites- Traditional and International cuisine at our Restaurant- Outdoor rooftop Swimming Pool- Open-air Jacuzzi - Terrace for small private events- Excellent location in the hearth of Campeche city, UNESCO Worlds Heritage. A short drive from Mérida, Yucatan and Cancún.Campeche offers an array of attractions, mayan archeological and architectural museum, fortifications, white sandy beaches, mayan ruins (Edzná, Calakmul and Chichen Itzá) ; and activities such sport fishing, mangrove kayaking and more. ... more   less 
Number of rooms
10

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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