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Casa Don Gustavo Hotel

Certificate of Excellence
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Calle 59 No 4 | Centro Historico, Campeche 24000, Mexico
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Casa Don Gustavo Hotel
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Casa Don Gustavo Hotel
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82 reviews from our community

Traveler rating
    54
    22
    2
    4
    0
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13
44
3
8
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lompoc, California
Top Contributor
113 reviews 113 reviews
36 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very comfortable hotel inside the walls of the historic center of town. Stayed for a week for work, and was pleased to have it as an alternative to a chain hotel. Got the spacious rooms and gracious ambiance of a Colonial home, with the convenience of room service, on-site restaurant, air conditioning, cable tv and internet. Great location on a... More 

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Greater London, United Kingdom
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 13, 2015

Don Gustavo is an 18th Century property with 10 rooms in total. They consist of 2 master suites with one king and the other a queen bed. It's got a balcony and living area. 2 junior suites and 6 standard rooms. It's only been open for 4 years and it's very family friendly. The Carlotta (Female Junior Suite) is named... More 

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San Jose, CA
Top Contributor
86 reviews 86 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 9, 2015

This is a boutique hotel in a wonderful location in Campeche. Our room was lovely and kept perfectly clean. We would stay there again and never look at another hotel in town.The staff was helpful and informative and professional.

Review collected in partnership with this hotel

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Amsterdam, The Netherlands
Top Contributor
172 reviews 172 reviews
57 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 5, 2015

Nice boutique hotel in old Colonial house with very nice atmosphere. Spacious but dark room. Excellent WiFi. Good breakfast. Best shower we had in Mexico. A pity the room didnt have a window. We were happy though it had a fan and excellent airco.

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CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

We value your comments, we are glad to read that you enjoy your experience with us. We invite you to come back to this beautiful city! More 

Lugano, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2015

Very friendly and helpful staff, great food and elegant rooms. we enjoyed our stay thoroughly and were almost sad to leave. The rooms are quiet and perfectly furnished - looking forward to going back and staying there longer!

Review collected in partnership with this hotel

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CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Orlando, we are happy to read about your comments. Thank you for choosing us during your past visit to Campeche, we hope we get the chance to welcome you again. More 

Victoria, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 18, 2015

While all the staff are very pleasant, this hotel has some major issues for the prices they are asking. The "suite" is two rooms, but really it is just one as the other room has nothing but decorative items, more of an entranceway really. Website when booking says it includes continental breakfast, this did not materialize, even after showing staff... More 

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CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Dave, thank you for letting us know your experience with us, we appreciate your opinion. This time we didn´t meet your expectations and for that we apologize. We look forward to welcome you again and have the opportunity to offer you a pleasant stay. More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2014

The hotel is very good but it has a great unexplored potential... rooms are large and elegant the ambient is real colonial style the food at the restaurant is of good quality and also the service is good but is that possible to miss hot water for 2 days? even if the climate is super hot...it is not acceptable for... More 

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CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Anna, thank you for letting us being part of your vacation in Campeche. Your opinion is very important for us, we apologize for the inconvenience regarding hot water, definetely taking part on this comment to step up on our services. We´ll be happy to welcoome you again when during your next visit to Campeche! More 

Mexico City, Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 19, 2014

We spent 4 days in Casa Don Gustavo, visiting Campeche for the first time. The staff are extremely nice and go out of their way to make one's stay a very pleasant one. Their recommendations for sightseeing, and especially for the tours were absolutely unbelievable. Would not doubt to stay here again!

Review collected in partnership with this hotel

Was this review helpful? Yes
CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Karen, thank you for your comments, they are of great value for us! Our staff is passionate about Campeche and always manage to pass on this passion to all our visitors. We are glad we got the chance to be your choice on your first visit to Campeche. We´ll be glad to welcome you back any time! More 

Mexico
2 reviews
5 of 5 stars Reviewed December 16, 2014

I loved staying at this hotel; it may be a little bit pricely but it was definitely worth it! It is within the historic part of town, therefore all attactions are walking - distance (5 min walks). I wish I had stayed longer.

Review collected in partnership with this hotel

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CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Mr Vargas, thank you for sharing your opinion with us. We are glad to be part of your experience in Campeche and hope we get the chance to serve you again. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2014

Set on the only walking street in Campeche, Casa Don Gustavo has every thing for a pleasant and memorable stay. The historic old home has been meticulously renovated and furnished with exquisite antiques. Our room, one of 13, overlooked a small garden and outdoor sitting area. The staff is extremely friendly and accomodating. As we registered, we were given cold,... More 

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CasaDonGustavo, Director de Relaciones con Clientes at Casa Don Gustavo Hotel, responded to this review

Dear Gretchen, we appreciate your comments, thank you for sharing your experience with us. We are glad we had the opportunity to host you during your visit to Campeche. Be sure that your opinion has been shared with our staff. We hope we get the change to welcome you again in the near future! More 

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