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Holiday Inn Campeche

3.0 of 5
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Av. Resurgimiento S/N, Campeche 24040, Mexico
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Holiday Inn Campeche
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Ranked #13 of 26 Hotels in Campeche
A recent review
4 of 5 stars reviewed 3 weeks ago
temple1120 Chicago, Illinois
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74 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Level Contributor
71 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Standard Holiday Inn, nothing special but the only brand name in town. Decent pool, restaurant ok. No suites or club floor. No complaints. Would stay again. Ask for a ocean front view on highest floor available.

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Alejandra R, Director of Sales at Holiday Inn Campeche, responded to this review

Thanks a lot for staying with us, we hope you come back soon kind regards from Campeche More 

Mexico City, Mexico
Level Contributor
447 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
4 of 5 stars Reviewed September 30, 2014

This hotel is the classic and average chain Holiday Inn, so not much shall be expected. There are many good certain things of staying here, as the great staff, good cleanliness, acceptable bed, good AC.... but again, don't expect too much luxury since the brand is not focus on that. For a small town as Campeche, for sure this is... More 

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Mackay, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 21, 2014

I went to climb into bed with my young daughter and as I pulled the sheets back I was stunned to see a pool of fresh BLOOD on the bottom sheet!! I lifted up the sheet and found it had soaked through to the mattress protecter! This means 2 things...1. The sheets were not checked at all since the last... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Campeche, responded to this review

Dear Graham1409, Thank you for your recent stay with us and for reviewing our property. I am very disappointed to hear about your experience on your recent stay. Please accept our sincerest apologies for any inconvenience the level of service you received and the condition of the room may have caused you. I have taken note of your comments and... More 

Merida, Mexico
Level Contributor
124 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 stars Reviewed July 28, 2014

We stayed one night here last Saturday; found the hotel to be clean and comfortable. The bed was extremely comfortable, and everything in the room worked fine. The internet was fast and reliable, and the shower and bathroom were functional. The air conditioning struggled a bit initially due to the high temperatures outside and large window letting in plenty of... More 

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London, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 5, 2014 via mobile

We were looking for a place where we could rest after a long road trip and this hotel did the job. Good room, clean enough and friendly staff. Not very charming but the ocean view is quite nice ! We chose not to eat breakfast overthere and preferred a small authentic place in city center. Btw you will need transportation... More 

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Mérida, Yucatan, Mexico
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 1, 2014

We went here for a baptism and absolutely loved our stay. They had a great dinner party set up for us at night with an over the top friendly staff. And again the next day for the celebration of the baptism everything was wonderful. Great food, great room, and great staff! The room was clean and comfortable. Only thing was... More 

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Chicago
Level Contributor
133 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
5 of 5 stars Reviewed December 29, 2013

POSITIVES  Breakfast was excellent - omelettes cooked to order, a large range of savoury items, a large selection of prepared fruit. The quality was very high and the standard of cooking was way above what one expects of a Holiday Inn. Good waiters – lots of coffee refills. There was a price tag to go with it – MEX$168.... More 

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Guest S, General Manager at Holiday Inn Campeche, responded to this review

Dear Joe_33: Thank you very much for your complete feedback about your stay in Holiday Inn Campeche. We appreciate that guests write about how was your visit to the city. All this kind comments help us to know what we can do to be better day by day. Don't doubt we'll be waiting for you on your next trip around... More 

Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 24, 2013

The people of the Yucatan seem to go out of their way to make your visit very pleasant as they did so at this hotel however it did lack the charm of Mexico itself. Perhaps a few more decorations would help.

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Guest S, General Manager at Holiday Inn Campeche, responded to this review

Dear Carl L: thank you for taking the time to give us a feedback about your stay at Holiday Inn Campeche. We appreciate all your comments, it let us know what can we do better for our guests. We are glad you have had a nice trip around the Yucatan peninsula. If you ever come to visit us again, don't... More 

Edmonton, Canada
Level Contributor
92 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed August 1, 2013

We spent one night in Campeche, and appreciated the ocean-front location of the Holiday Inn, only one block from the main gate to the Old City gates. Our room was a suite, with a King bed and sitting room as well as bedroom, and a large, clean bathroom. We faced the old city, and found it quiet even with the... More 

Was this review helpful? Yes 1
Guest S, General Manager at Holiday Inn Campeche, responded to this review

Thank your for all your nice comments about Holiday Inn in Campeche. We are thrilled to hear that you had a wonderful stay and appreciate you allowing us to be apart of your experience in this beautiful city. Don't doubt we will wait for you here on your next trip to Mexico. Best Regards Holiday Inn Campeche More 

Mexico City, Mexico
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed March 19, 2013

This is not a Holiday Inn standard hotel. The carpets are really dirty, one of the elevators didn't work so it took forever to get to your room, the staff at the front desk wasn't helpful and worst of all the windows are not well sealed so you can hear the wind noise all night when there's little wind outside.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Campeche, responded to this review

Dear viajerapornegocios, Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apologies for the inconveniences you encountered during your stay and for the hotel conditions that did not meet your expectations. Rest assured that your comments about the carpets and the elevator have been documented and will certainly be looked into. We take... More 

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