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Bukit Merah Laketown Resort

Jalan Bukit Merah, Semanggol 34400, Malaysia
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Bukit Merah Laketown Resort
Best prices for: 1 room 1 guest
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89 reviews from our community

Traveler rating
    7
    19
    30
    10
    23
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48
17
1
5
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The good thing is there is free and good wifi service in the room. The room can accommodate 3 people even though is meant for 2. Quite easy to locate from the North-South Highway. However this resort is quite isolated. About 20 minutes drive to the nearest interesting town which is Kamunting.

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in the Superior room ..level 3. If not mistaken saw 4 star rating somewhere but not sure how to rate it 4 star. Room was very basic and old. Shower knob came off and fell on my foot. Room filled with mosquitoes.... And when requested free spraying session was done which was totally no effect. The amenities were very... More 

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5 of 5 stars
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5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 27, 2015

Most terrible resort you would never meet before. The electicity broke down three times within one hour. We couldn't sleep over the whole night. The room was very dirty and poorly maintained. The bedsheet and linen of the blanket were contaminated with stain. Ants also were fould in the room. If you think of staying in this resort, it is... More 

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Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 18, 2015

The service are quite slow...we need to wait so long for the room. Don't put high expectation on the room. its just only a room. nothing more then sleep. the park is not well maintained. many of the facility are out of service.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 7, 2015

I was check in one night for my family total with four (4) rooms at Water Chalet on 21/2/15, terrible experiences with the room have cockroaches, when we told them they just give us the spread and never assist us to clean up and leave with all the cockroaches and left !!!! And the bedsheet have ants, the room not... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 20, 2015

Old and dirty. No strong manager to answer about the mess. Water park is the worth in the world. only one of the game was interesting. I could not imagine either I am in a right destination or something wrong happened to my GPS. I strongly recommend never go there.

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Toronto, Canada
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 19, 2015

This was clearly once an all-encompassing resort. It is still a place to enjoy the nature in the relative quiet, visit the Orang Utans, and generally spend a couple of days to unwind. While the rooms are large, don't expect 5- 4- or even 3-star cleanliness. Do ask for an upgrade, however, and ask for the room to be sprayed.... More 

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Kuala Lumpur
Top Contributor
76 reviews 76 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed February 13, 2015

We (wife and self) stayed at the water chalets (kampung air) for a night. The chalet itself was located in a beautiful and scenic lake. The room was clean and the sheets were changed everyday. The food was excellent especially the Hainanese chicken and satay.The breakfast was limited but tasty. Although the chalets were far from the restuarant and swimming... More 

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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 13, 2015

Rewinding back the last 10 years this resort was once "the hotel" that have most things a traveller / holiday goer would choose. The serene atmosphere, the location and coupled with activities offered one cannot deny that among the best place for family holiday retreat. Sadly of late, the overall condition have deterioted drasticly. I have observed the declining standard... More 

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 12, 2015

Nice environment of the hotel.Good & friendly staffs.Very helpful. Kampung Air the water chalet was the right place to stay if visit this Laketown area. The hotel need to maintain its cleaniliness.Rooms need to refurbishment. Furniture was unique but required a thorough varnished. Wifi was a problem as the staffs did not informed on the wifi network situation/ Request to... More 

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