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Bukit Merah Laketown Resort

Jalan Bukit Merah, Semanggol 34400, Malaysia
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Bukit Merah Laketown Resort
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93 Reviews from our TripAdvisor Community

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2
5
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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new zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The park is completely run down and is a health and safety issue with broken boards everywhere on walkways.No animals to see and weeds and rubbish all over.A great disappointment after a wonderful experience on Oranguatan Island.

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21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Run down and not well maintained. Nothing much to do...boys got tired of the place within 2hrs. Need to undergo an overall maintainance upgrade and maybe add in more slides etc. The park was empty...not much crowd too....it is like baring surviving.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

A totally run down place. We booked a family package for RM 1200. First they put as in a filthy dirty room with dusty floor, dim lihts, leaking toilet and sink, phone n tv not working, fridge didn't even have a electricity wire, scary looking walls n doors, we booked a family delux suite for 5 persons and it had... More 

Was this review helpful? Yes 2

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2 of 5 stars Reviewed 4 weeks ago

4 STAR rated resort but I think should be down graded to 3 STAR max. Stayed during school holidays for a family of 2 adults and 2 kids. BAD The deluxe room came with 1 queen size bed and two single size beds but you need to pay for extra towel(+Rm6/towel/day) and extra pillows(+Rm6/pilliow/day). Additional breakfast cost RM18 per kid.... More 

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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 15, 2015

The good thing is there is free and good wifi service in the room. The room can accommodate 3 people even though is meant for 2. Quite easy to locate from the North-South Highway. However this resort is quite isolated. About 20 minutes drive to the nearest interesting town which is Kamunting.

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6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 3, 2015 via mobile

Stayed in the Superior room ..level 3. If not mistaken saw 4 star rating somewhere but not sure how to rate it 4 star. Room was very basic and old. Shower knob came off and fell on my foot. Room filled with mosquitoes.... And when requested free spraying session was done which was totally no effect. The amenities were very... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 27, 2015

Most terrible resort you would never meet before. The electicity broke down three times within one hour. We couldn't sleep over the whole night. The room was very dirty and poorly maintained. The bedsheet and linen of the blanket were contaminated with stain. Ants also were fould in the room. If you think of staying in this resort, it is... More 

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Kuala Lumpur, Malaysia
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 18, 2015

The service are quite slow...we need to wait so long for the room. Don't put high expectation on the room. its just only a room. nothing more then sleep. the park is not well maintained. many of the facility are out of service.

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 7, 2015

I was check in one night for my family total with four (4) rooms at Water Chalet on 21/2/15, terrible experiences with the room have cockroaches, when we told them they just give us the spread and never assist us to clean up and leave with all the cockroaches and left !!!! And the bedsheet have ants, the room not... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 20, 2015

Old and dirty. No strong manager to answer about the mess. Water park is the worth in the world. only one of the game was interesting. I could not imagine either I am in a right destination or something wrong happened to my GPS. I strongly recommend never go there.

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