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Suria Service Apartment Hotel

Bukit Merah Laketown Resort, Semanggol, Malaysia
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Suria Service Apartment Hotel
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14 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed December 2, 2014

I will come here tomorrow. Hopefully everything will be ok. Actually im not happy after reads all the reviews. What to do if they can refund my money i will reject this place. Sigh Why management dont read this. Pls do something to refurbish the apartment.

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George Town, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 17, 2014

I booked for double bed room but given twin bed room. When ask, they said not available, please joint the two bed together and sleep. This was my first disappointment. Then once enter the room, the toilet flush is not working. I called for maintenance and they come and repair. But again give problem. So I repair manually each time... More 

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Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed June 25, 2014

stay for 3d 2n at this apartment as we plan to enjoy the waterpark, zoo and orang utan island. the pool is huge but not so clean. pool towel not available at 1st day of arrival- said not available. what la... the room is terrible! book a standard room, bedsheet is not clean.. got stain.. the sofa bed is WORSE!... More 

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Kuala Lumpur, Malaysia
Top Contributor
59 reviews 59 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 7, 2014

I went ahead with my booking despite reading all the negative comments about this place and lower my expectation.....Turns out to be quite ok. The apartment we got was in good working condition. Breakfast was so-so (remember...low expectation). The kids enjoyed the pool and we got discount when we bought the Waterpark tickets....!!!! All in all, the family enjoyed the... More 

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Kangar, Malaysia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 24, 2013

Christmas holidays I had the opportunity to Bukit Merah Laketown. A theme park located in the north of the peninsula. Stay at Suria Service Apartment. There are three types of apartments are rented here. Apartment without rooms, one-bedroom apartments and two-bedroom apartment. I stayed in an apartment with no room rental rate of RM190. Prices are inclusive of breakfast for... More 

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KL
Contributor
20 reviews 20 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 24, 2013

The first impression on this hotel when we reached is simple but a bit out of maintenance. The check in process is quite fast. But it is a bit disappointing as the walk way to are dirty and smelly. There were lot of dirty patches on the wall. We booked 1 room apartment. There were 2 bathroom and 1 bedroom... More 

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Penang, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 13, 2013 via mobile

I booked a 2 rooms apartment. It's quite a distance from the main area. We reached there around 8pm, the road leading to the place not properly lit up, so you must pay attention to the signboard. When we reached there, there was no one at the reception. We waited for awhile and noticed there was a guy sitting there... More 

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Petaling Jaya, Malaysia
1 review
4 of 5 stars Reviewed September 4, 2013

Suria Service Apartment Hotel provide us Superb Accommodation around Bukit Merah Resort. Easy accessibility from North-South Highway and close to Bukit Merah Resort. Suria also provides excellent restaurant and swimming pool. The food they served and the services proded are good

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Kuala Lumpur, Malaysia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 18, 2013

This service apartment is out of my expectation. Simple furnishes and stained toilet bowl is so awful. If you looking for a room to stay and go, may consider this. If you are looking for relaxation place to stay, is definitely no way. Surrounding area look old and seems like never been maintained. Will not go visit anymore.

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Kuala Selangor, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 17, 2013

We booked two rooms apartment. When we arrived for early check in, our room is yet available and only ready after 3pm. On our request, we are given the room at high floor with lake view. Don't expect too high for the kitchenette. It is really small on the corner of our apartment with small sink and no stove. If... More 

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