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BEST WESTERN Webbington Hotel and Spa

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Loxton, Axbridge BS26 2HU, England
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BEST WESTERN Webbington Hotel and Spa
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BEST WESTERN Webbington Hotel and Spa
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630 Reviews from our TripAdvisor Community

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Traveler rating
    175
    196
    145
    77
    37
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99
295
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (630)
  • Mar-May only
    (168)
  • Jun-Aug only
    (188)
  • Sep-Nov only
    (161)
  • Dec-Feb only
    (113)
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London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

High expectations for something that turned out to be quite rubbish. Staff were unfriendly and did not show any good customer service skills. Hugely disappointed and would certainly not bother with this place again.

Was this review helpful? Yes 2
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear FunnyTimes666 Thank you for your review. I was very disappointed to read your comments, especially regarding the dedicated team at the hotel who would normally receive praise and positive feedback regarding the level of customer service they provide and pride themselves on. I will certainly share your review with the management team so that we can identify any areas... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was my second stay at the Webbington, this time around was with my husband and our two young sons (age 4 and a baby 6m). We arrived at approx 3:30 and became immediately apprehensive that there were two weddings onsite. We checked in promptly and were allocated Room 20 which is a groundfloor courtyard room. Immediately outside this room... More 

Was this review helpful? Yes
Bristol, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I visited this hotel in advance of my booking, as I was careful to ensure our requirements would be catered for (these were discussed in detail with the receptionist taking the booking). On arrival my 80 year old Aunt got the disabled bathroom needed, however she was UNABLE TO SLEEP due to the wedding party going on outside her room!... More 

Was this review helpful? Yes 2
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Paula R Firstly, please let me sincerely apologise to both you and your Aunt for anything less than the memorable and enjoyable stay that you certainly would have expected after visiting the hotel prior, to discuss your upcoming stay. I would like to assure you that it is indeed hotel policy to inform all guests of any events being... More 

Travelers are raving about these Axbridge hotels

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a fantastic venue, really well organised staff and running of the day, they made the day so special for my friend, hotel itself is very large and very well maintained, rooms are lovely and spacious with good facilities. Will definitely visit again. Thank you for a lovely day, night, food, service and accommodation xx

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Magpie0202 Thank you for your wonderful review. We are truly over the moon that you thoroughly enjoyed your friend’s wedding and that we could help enhance the day so that everyone enjoyed such an important and memorable day in your friends life. We look forward to welcoming you back again soon and as soon as you are ready to... More 

Swansea, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

wow the pictures dont do it justice, its really big and we got lost to start with. We had a two night break over a weekend me and my friend, we found it easy on my tomtom, we were about 20 mins out of weston supermare, the room we had number 19 overlooked the courtyard and the views of the... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Hels b Thank you for your taking some time to write a review following your recent 2 nights Spa Break at our hotel. I was thrilled to read that you thoroughly enjoyed the whole experience and that the staff and management could help enhance your stay with their friendly and professional approach. I will be sure to share you... More 

Weston super Mare, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Growing up in Somerset you hear a lot about people going here, I went there once when I was younger and most recently a few weeks ago for a wedding. Disappointed is about fair. Rooms are outdated, it doesn't have the feel of nostalgia or character, just like it needs a good clean. Was only impressed by one member of... More 

Was this review helpful? Yes 2
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

ear HonestGentUK Thank you for your review. Our hotel is indeed a very popular venue for events and especially weddings and I was very pleased to read that you enjoyed the wedding breakfast and the service from our bar staff. The hotel has only very recently undergone some mayor refurbishment which is ongoing and will help enhance the original character... More 

Lincoln, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have travelled passed the Webbington many, many times over the years and I have been asked to attend an annual furniture show here over the years, so I thought I would make an effort to stay here. The hotel is in a great location and enjoys some wonderful views from the bar and pation area. The room in the... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear paul_rjames Thank you for your review. I was very pleased to read that you choose our hotel for your recent stay in the area and that you enjoyed our wonderful location. I do apologise for any inconsistencies with the TV in your room and shower in the bathroom; I have requested that both are rectified as quickly as possible,... More 

Cheshire
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

BRILLIANT, friendly staff, superb room, we had a room in the courtyard, comfy bed, superior views over Somerset, I could go on, you just need to experience it, DEFINITELY coming back for a weekend visit and not far from lots of interesting places to visit

Was this review helpful? Yes 2
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Tomg66 Thank you for your excellent review! It's so great for our staff to hear such positive feedback from guests and it really helps to boost morale throughout the hotel. I'm really happy to see you enjoyed all aspects of your stay and that would consider returning many times and indeed giving such strong recommendations to others. I'm glad... More 

London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked for one night as a midway stop over and apart from being tucked away in the back lanes it was the perfect option. Staff very friendly, room clean and breakfast first rate in excellent surroundings. Will definitely use again on route to in-laws!

Was this review helpful? Yes 1
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear John P Thank you very much for you excellent review, I'm very happy to see you had such an enjoyable stay here at the Webbington and that we could provide you with everything you needed. It's fantastic to see you fully experience the high quality of our staff both in the reception and in the restaurant and indeed that... More 

Colyton, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the 3* Webbington Hotel for three nights the last week of June. We booked a superior room hoping that it would be of the same standard that we have been used to in other hotels (admittedly they have all been 4*) but were a bit disappointed to find it wasn't as we had anticipated. The room (number... More 

Was this review helpful? Yes 1
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Julie G Thank you for your feedback. Your comments are very much appreciated and will be used to ensure we continue to monitor and improve our standards and services for all our guests to enjoy. I was very glad to read that our team could help enhance your stay with their friendly approach, especially in our Leisure Club, I... More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Swimming pool(5)
  • Steam room(5)
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139 photos of this hotel

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Hotel & grounds (37)
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Dining (3)
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Pool/beach area (7)
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Other (32)

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Room/suite (1)
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Business center/function rooms (1)
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Other (5)
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