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BEST WESTERN Webbington Hotel and Spa

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Loxton, Axbridge BS26 2HU, England
Best prices for: 1 room 1 guest
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BEST WESTERN Webbington Hotel and Spa
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BEST WESTERN Webbington Hotel and Spa
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593 reviews from our community

Traveler rating
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    142
    69
    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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Leicester, United Kingdom
Top Contributor
86 reviews 86 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Have driven past many times driving down M5 to Cornwall always said one day we would stay there. Much better than expected great bar, restaurant and great views. The staff were great and the hotel has a great spa & pool totally relaxed. Brilliant would definitely recommend. Really worth a visit.

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Colwyn Bay, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Shabby threadbare carpets in a lot of corridors, curtains not wide enough in the bedroom and let in a lot of light. Floorboards creaked everywhere and we got woken up at 5.30 am by the visitors in the room above us. And don't even get me started about how far it is from reception to the rooms. Complained on checking... More 

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Carole P Thank you for your candid and considered review of our hotel following your recent stay at our Webbington Hotel, I would like to firstly, sincerely apologise for any standards that fell below your expectations and our own very high customer service and hotel standards. I would also like to assure you that we pride ourselves on the... More 

York, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our fourth visit to this hotel in the last three years and we were lucky in obtaining a room in the "Old house", the room we had was a superior double with balcony overlooking the Somerset countryside,it was large comfortable and the views were fantastic.Travelling to the hotel we were advised by the hotel to leave the M5... More 

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Bob H Thank you for posting a review regarding your recent return visit to our Webbington hotel. We are indeed extremely lucky to be located in such an area of outstanding natural beauty. I was delighted to read that you enjoyed your stay and that the dedicated team were able to enhance your overall experience. I will be sure... More 

United kingdom
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

View Great, staff nice and friendly. Rooms dirty, have never been in a hotel room so filthy. Stains on the carpet that could easily have been cleaned but just left, plug on wall with gaps around it, great for little fingers. Light fitting hanging off. Bathroom so bad that we could not use the actual bath. The rooms are tired... More 

Was this review helpful? Yes 1
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear justfljo Thank you for your candid and considered review of our hotel following your recent stay at our Webbington Hotel, I would like to firstly, sincerely apologise for any standards that fell below your expectations and our own very high customer service and hotel standards. I would also like to assure you that we pride ourselves on the level... More 

Travelers are raving about these Axbridge hotels

Derby, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We opted for a superior room, only, and did not take breakfast. The room was excellent - and worth the little extra we paid - and full of interesting features: tiled fireplace, wooden beamed ceiling etc. Plenty of space. The view was lovely from our window...but I expect there are even better views to be had - no complaints. The... More 

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear mjamezz Thank you for taking the time to write a review of our hotel following your recent stay we are indeed lucky to be located in such an area of outstanding beauty I was delighted to read that you enjoyed your stay and that the dedicated team at the hotel could help enhance your overall experience. I will be... More 

Uk
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

To start with the positive, the hotel is in a great location to see some of the key places in Somerset and the spa facilities are excellent and this is where the money has clearly been spent. As for the rest the rooms were dirty, out of date and were definitely not benefitting from a good clean, as was the... More 

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear AnonU Thank you for your candid and considered review of our hotel following your recent stay at our Webbington Hotel, I would like to firstly, sincerely apologise for any standards that fell below your expectations and our own very high customer service and hotel standards. I would also like to assure you that we pride ourselves on the level... More 

Farnborough, United Kingdom
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located at the end of the Mendips hills overlooking the Somerset Levels. It is a great hotel with comfortable and well sized rooms. We were upgraded to a room in the old house, so probably had a larger than normal room. It was excellent value for money. We used the restaurant on most days and it was... More 

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Wickersworld50 Thank you for taking the time to write a review of our hotel following your recent stay whilst walking in the area, we are indeed lucky to be located in such an area of outstanding beauty that offers excellent walking opportunities. I was delighted to read that you enjoyed your stay and that the dedicated team at the... More 

Sutcombe
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Good value, very nice hotel with pool and spa. Lovely setting too. Not far from the coast. The seaside town of Weston-Super-Mare is about 8 miles away with the cities of Bristol and Bath a reasonable driving distance for some history and culture. Definitely recommend.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Toni2750 Thank you for your kind review. I was delighted to read that you would definitely recommend The Webbington Hotel. I will be sure to share your comments with the management team and staff at the hotel and I know they will be a pleased as I was to read your review. Your feedback is very important to us... More 

Exeter, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good centrally located hotel with excellent food and dining service and exceptional leisure facilities. Unfortunately, we weren't in the main house and our room was in need of freshening up with perhaps a lick of paint, new carpet and fabrics; same applies for some of the communal corridors. Good nights sleep though on comfortable bed. Shower could have done with... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear JW Thank you for your review of our hotel. I was extremely pleased to read that you enjoyed our hotel and facilities as we would like for all of our guests to enjoy the experience as you did. Your feedback is very much appreciated and will be shared with the management team so that the issues raised regarding the... More 

Lichfield, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I phoned the hotel to make the booking and spoke to such an abrupt lady, alarm bells rang, but still we all have bad days. On arrival the receptionist was so uninterested and possibly bored by our request to book in, I was on the back foot. The room was just ok, the walls were paper thin and your neighbours... More 

Was this review helpful? Yes 2
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear TRAVANDJO Thank you for your review. Firstly I would like to apologise for not meeting all of your expectations during your recent stay at the Webbington Hotel. I would also like to assure you that we pride ourselves on very high customer service and hotel standards and I sincerely apologise that you encountered anything less than our own very... More 

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