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BEST WESTERN Webbington Hotel and Spa

Loxton, Axbridge BS26 2HU, England
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1 room 1 guest
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BEST WESTERN Webbington Hotel and Spa
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657 Reviews from our TripAdvisor Community

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Traveler rating
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    152
    82
    40
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (657)
  • Mar-May only
    (168)
  • Jun-Aug only
    (215)
  • Sep-Nov only
    (161)
  • Dec-Feb only
    (113)
All months
Level Contributor
70 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed yesterday NEW

OK how about the old adage first impressions count ? At the Webbington ,no assistance is offered for carrying suitcases.The Courtyard View is a Army Assault Course away,including four flights of stairs when(if) you reach the allocated block.. No it was very unsatisfactory to say the least

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We have stayed at this hotel quite a few times over a number of years and once again found our whole experience enjoyable We stayed in room 4 which is enormous and found it to be clean and comfortable with everything we needed.Evening meal represents good value for money and again no complaints,bought a couple of pints at the bar... More 

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Plymouth, United Kingdom
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed for 1 night in one of the courtyard rooms. The double room was very small but clean and would like to say comfortable, however there was only enough space for one chair tucked in the corner under the TV and the bed mattress was actually quite firm, which did not lend itself to a particularly good nights sleep. There... More 

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Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

On arrival got told by a very unfriendly receptionist that we wouldn't be able to check in until 3pm, so had to hang around for a hour. Our room was tiny with no view, you can hear everything in rooms next to you, and the que of people at reception are all asking to move rooms. The staff are stressed... More 

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Shropshire
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked this hotel using Tesco clubcard vouchers and had a very pleasant experience on the phone line - deciding which hotel and the whole process was very easy. I read a few reviews on here before leaving and I don't think that they were very fair to the hotel. If you want top luxury - you need to pay... More 

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Essex, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Couldn't of asked for a nicer setting- after spending 12 hours driving looking at motorways I was ecstatic to find this little treasure, even if it did slightly resemble the hotel from The Shining on the outside! Friendly staff upon arrival, maybe the corridors were slightly like a maze but I think our tiredness contributed to the three times we... More 

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Charchar889 Thank you for taking the time to write a review of our Webbington Hotel. I was delighted to read that our beautiful setting was worth the 12 hour drive. We are very fortunate to be in such a picturesque area and our terrace is the perfect place to enjoy the views. I would like to apologise for the... More 

Reading, United Kingdom
Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Have used this hotel before and found it very good value. Stayed on a Thursday night as I thought it would be peaceful, as most wedding functions are at the weekend, however a wedding function was on during my visit with a lot of noise at night until 1am. Room décor a bit dated but buffet breakfast and leisure centre... More 

Review collected in partnership with Best Western GB

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear nivana Thank you for your review. I was very pleased to read that you had a pleaseant stay with us and enjoyed your breakfast and the leisure facilities. Your feedback is much appreciated and I have passed your comments regarding the bed on to the houskeeper. Thank you for chooosing the Webbington hotel and should you require accommodation in... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Had a lovely break but although the hotel is lovely and located in a beautiful area I wasn't fully aware how busy it gets with the weddings here. To say the wedding parties are LOUD is an understatement. We stayed here for 3 nights and didn't sleep well at all. The bed is awful...The creaks and noises from upstairs were... More 

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Naz R Thank you for your review following your stay here at the Webbington Hote. I was pleased to read that you had a lovely break and enjoyed the location of our hotel. It is indeed a very scenic area which in part is why we are a very popular wedding venue. It is always our intention to ensure... More 

Travelers are raving about these Axbridge hotels

Oxford England
Level Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Firstly, I have to say that the location of this hotel is very rural and an absolute delight. It was joy to sit out on the Terrace at night and look out over the Somerset Levels from a lofty perch. There is not a lot wrong with the hotel that could be easily improved. One big problem is staff attitudes... More 

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Terry BOxford Thank you for taking some time to write a review. I am delighted you enjoyed our location we are indeed very lucky to be in such a beautiful rural location and the views are indeed spectacular especially from our terrace. I would hoewever like to apologise for anything less than the high level of customer service that... More 

Liverpool, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The driveway approach to hotel is nice and gives great impressions, unfortunatly thats were it end the staff were extremely rude and unintrested. Our first room had the smell of dead animals on asking to be moved we were put in a room were the bathroom window wouldnt close and the shower head was flithy. After requesting a refund to... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Thank you for your review. Firstly please accept our sincere apologies for anything less than the high level of customer service that we pride ourselves on .I will be sure to share you comments with the Front of house manager who will ensure that the reception team is made aware of your feedback. Our rooms are continuosly upgraded and refurbished... More 

Hotel Review Summarization

What travelers say

  • Very good(13)
  • Swimming pool(5)
  • Steam room(5)
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