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All 2 Axbridge hotels

BEST WESTERN Webbington Hotel and Spa

3.0 of 5 Hotel   |   Loxton, Axbridge BS26 2HU, England
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BEST WESTERN Webbington Hotel and Spa
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62%
Ranked #1 of 2 hotels in Axbridge
A recent review
3 of 5 stars reviewed 3 days ago
Jamie_and_Wanny Prudhoe, United Kingdom
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414 people have reviewed this hotel

Traveler rating
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    96
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See reviews for
64
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • German first
  • Any
English first
Swindon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed here with my sister for a 3 night birthday 'spa break'. Paid £220 for bed and breakfast and stayed in the Annex in a twin room which was, quite frankly, filthy. There is no option to book a superior twin, only a standard twin. Despite complaining about the state of the room on arrival, absolutely nothing was done to... More

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Prudhoe, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

I have stayed here several times recently, but always in the main building, i was allocated a room in the annex, which makes rooms at the Premier Travel Inn look large and luxurious. It was not helped by there being a wedding, so the usual drunks charging up and down the coridoor at 02.30 hours was a pain in the... More

Review collected in partnership with Best Western GB

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Barnstaple, United Kingdom
Top Contributor
55 reviews 55 reviews
30 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was last at the Webbington many years ago, when I recall it was a little dog-eared and the service was not good. I was therefore apprehensive about out stay, but I was very pleasantly surprised by our welcome and the standard of service. The property still lacks a bit of investment but is really in quite acceptable condition and... More

Was this review helpful? Yes 2
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Lancerlot Thank you for your review. I was delighted to read that you and your party thoroughly enjoyed your stay with us and found the dedicated team at the hotel welcoming, friendly and helpful throughout. I will be sure to pass on your comments and feedback to each member of staff that helped make your stay so memorable and... More

Island of Anglesey, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Booked a family room for a wedding reception in the hotel. When we arrived we found the room was many stairs up and only just a double, with a travel cot and a 'put u up' bed. It was impossible to open the wardrobe doors because there wasn't enough room. The overall cleanliness of the room was much to be... More

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Kinz_12 Thank you for taking some time to review your recent stay with us. I was somewhat surprised to read your comments as the housekeeping department at the hotel is normally highly praised and extremely efficient, however this does not seem to be the case with your guest room. Please accept my sincere apologies for any inconvenience caused due... More

Sussex, UK
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very good value Best Western hotel. Easy to book via the BW website and an excellent price for an advance booking. We had a room in the main house - the room was nicely decorated and clean. As with most attic rooms, the windows were small but the views were not worthy of a photo in any... More

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear tootrocker Thank you for your recent review. I was pleased to read that you enjoyed your stay with us and found the booking process straight forward with easy to choose rates and room types. We offer various room types and rates and many guests, as yourself chose the advance booking option as this offers a discount for booking early.... More

Surrey, England
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great stay in this hotel, our room was spacious and very comfortable, and the staff were friendly and helpful. If you want somewhere quiet and relaxing, this is perfect. It's not too far from the coast at Weston-super-Mare, and we had a bracing walk along the seafront. All in all, a great stay, and we hope to... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear SharonM Thank you for your review. I was very pleased to read that you thoroughly enjoyed your experience during your recent visit to our hotel and also that you found our staff welcoming, friendly and helpful throughout. I will be sure to pass on your comments and feedback to all concerned and I know they will also be very... More

Watford, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes, be warned. If you are under 55 and do not read the Daily Mail you may find a problem if you use the pool. The Hotel is wonderful - faultless in fact, but they advertise use of the spa and pool facilities for the general public who use the hotel - much to the annoyance and obvious disapproval of... More

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Lully06 Thank you for your review. Firstly I would like to apologise for any inconvenience encountered during your use of our pool and leisure facilities. I will forward your comments on to the leisure club manager so that we can try to avoid any future guest disappointment. However I was very pleased to read that your overall experience of... More

Weston super Mare, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the third family celebration we have had at the Webbington and we can not speak highly enough of our experiences here , food , staff , cleanliness and excellent value for money and a fantastic location. Thanks to you all, for making our time here one to remember yet again!

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Rosilyn S Thank you for your review. It is always a pleasure to welcome back returning guests, especially when they have enjoyed so many memorable occasions with us and thoroughly enjoyed each experience of our hotel and dedicated team. I will be sure to pass on your comments to all concerned and I know they will be very pleased... More

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Offers good value and our room was clean with all the additions you would expect. The staff are lovely and very helpful and efficient. However the public areas are in desperate need of updating and the quality of food in the restaurant is quite poor. We ate dinner on two consecutive nights, the service was excellent but it the food... More

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Denise696 Thank you for your review. I was very pleased to read that you enjoyed your stay with us and that you experienced the level of customer service that we pride ourselves on, I will pass on your kind comments to all of the team that helped make your stay that little more enjoyable. Your feedback is very welcome... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel, lovely staff that were helpful and courteous. Ive already booked my next stay. We arrived late but the staff on reception greeted and welcomed us. The room was lovely with a range of hot drinks available. The spa was an added bonus that made the stay more enjoyable. Very convenient for M5.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear 541lorrained Thank you for your recent review. I was delighted to read that you thoroughly enjoyed your stay with us and found our staff helpful and courteous throughout and that you have already made a future booking. We look forward to welcoming you back once again and I can assure you of our continued commitment to our guests and... More

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Additional Information about BEST WESTERN Webbington Hotel and Spa

Also Known As:
Best Western Webbington Hotel Axbridge
Best Western Webbington Hotel
Loxton Best Western
Best Western Loxton
BEST WESTERN Webbington Hotel And Spa Axbridge, Somerset
Address: Loxton, Axbridge BS26 2HU, England
Location: United Kingdom > England > Somerset > Axbridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 2 hotels in Axbridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Webbington Hotel and Spa 3*
Official Description (provided by the hotel):
The Best Western Webbington Hotel and Spa is ideally situated in peaceful countryside to the south of Bristol, with good access to the M5 and within easy reach of local attractions. Originally an attractive Edwardian manor, the house and grounds have been developed to create a luxurious and spacious hotel with a brand new leisure club. The extensive Leisure Club facilities are second to none, whatever you are looking to do it is possible here. There are also the floodlit tennis courts which are free for all guests staying in the hotel. ... more   less 
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