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BEST WESTERN Webbington Hotel and Spa

3.0 of 5 Loxton, Axbridge BS26 2HU, England
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BEST WESTERN Webbington Hotel and Spa
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BEST WESTERN Webbington Hotel and Spa
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521 reviews from our community

Traveler rating
    142
    176
    119
    57
    27
See reviews for
79
241
12
67
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (521)
  • Mar-May only
    (119)
  • Jun-Aug only
    (157)
  • Sep-Nov only
    (162)
  • Dec-Feb only
    (83)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Copy of email sent to hotel below ... don't bother going here!!!!!! On arrival on Saturday 13th in the afternoon the warm welcome was non existent,  I booked in with a colleague and it was assumed we were a couple which wasn't the case.  We filled in our details on the reservation forms - the room number did not correspond... More 

Was this review helpful? Yes 1
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear David P I would like to take this opportunity to apologise for not exceeding your expectations during your recent stay whilst attending a function here at the hotel. Your feedback is very important to us and will be used to help us identify any areas that our guests and customers feel did not meet with their expectations. I can... More 

Bath, United Kingdom
Top Contributor
65 reviews 65 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night to attend a party. The superior double room was great. Large, clean, quiet and comfortable with a very good shower. Staff were friendly and efficient and the breakfast was good. The party was great.

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear AndyB1250 Thank you for your recent review following your Christmas Party here at the hotel. I was delighted to read that you thoroughly enjoyed the whole experience and that you had an enjoyable Christmas Party. I will be sure to share your comments with the management and staff here at the hotel. We hope we have the opportunity to... More 

Royal Tunbridge Wells, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

A week ago I visited the Webbington Hotel with a couple of colleagues as we were looking for a venue for a conference. Despite the poor weather at the time we could see the views would be lovely in fine weather. The staff made us most welcome and were extremely helpful and accommodating, they even sent me a pair of... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Janette P Thank you for taking some time to review our hotel following your recent visit whilst looking for a conference venue. I was very pleased to read that you found our staff welcoming and helpful and that we could return your glasses to you speedily, I will be sure to thank the receptionist responsible. We do hope we... More 

Bristol, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked the Webbington for our wedding after visiting it, we completely feel in love with the hotel!! We have stayed at the hotel twice now, we have found all of the staff too be outstanding in customer service. please feel free to have a peep at our wedding preview pics https://www.facebook.com/media/set/?set=a.677493505682909.1073741931.127898440642421&type=1 would def recommend we found from start to... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Myself and my partner were staying at the webbinton hotel for my Christmas party. Our first impression was good the views were beautiful but when we got to reception we were not even greeted with a smile, just asked for our party name not even a "hello" or "how are you" We stayed in room 101 and we struggled with... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Staceydavies Thank you for your review. Firstly I would like to take this opportunity to personally apologise for the situation that arose with regards to the heating and your allocated guest room during you stay at our hotel, whilst attending your husband’s Christmas Party. I can honestly advise you that your review has been discussed with the hotel general... More 

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Attending a wedding in the hotel, and booked to stay over. At £65 excellent value, average sized room, clean furnishings, tea and coffee making facilities as per usual. Dinner taken in the restaurant was really a delightful surprise, £20 for a three course meal. Starter smoked salmon and prawns, not gourmet but healthy size portion. Main course loin of pork... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Rae V Thank you for your review. I was very pleased to read that you found our hotel and your dining experience excellent value and that you thoroughly enjoyed your stay with us. Your feedback is very important to us and I will be sure to pass on your comments to our wedding coordinator and the dedicated team here... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Our friends had there wedding at the webbington the wedding breakfast was brilliant,the room we stayed in was in the courtyard area my husband is a smoker so it was not to fair to get outside, the room we had was value for money we enjoyed the buffet style breakfast in the morning we sat around large tables together and... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Rodber Thank you so very much for your review. I was delighted to read that you thoroughly enjoyed our hotel whilst attending your friend’s wedding and that you also would recommend our period property as a wedding venue. I will be sure to share you comments with the management and events team and I know they will be very... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Beautiful views. Nice good size room and bathroom. Swimming pool was amazing so warm. Friendly staff. Only about 20 minutes away from Western Super Mare or Cheddar Gorge and Would definitely stay here again :)

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Sarah T Thank you for your kind review. I was very pleased to read that you thoroughly enjoyed your experience of our hotel and found our hotel ideally located to explore Weston Super Mare and Cheddar Gorge. We do look forward to welcoming you back again soon. Thank you for choosing the Webbington Hotel. Should you require accommodation in... More 

Northampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First impression was good , greeted by a cheerful and helpful receptionist. At £50 the room rate was very good but by we got to our room on the 2nd floor of the Courtyard annexe we could understand why, everything was very tired! Expected “Basil “ to pop up any moment! I must admit the room itself was clean and... More 

Was this review helpful? Yes 1
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Seadog857 Thank you for your review. I would like to start by apologising for any inconveniences suffered during your stay with us with regards to the noise disturbance and irregular odour in your room, I can confidently say we have addressed the odour issue and would like to thank you for bringing this to our attention. We are also... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Arrived after a long day travelling. Saw the sign and checked online and the hotel looked inviting and appeared to be a Country Hotel as apposed to the Premier Inn type hotel etc so this took our preference; how wrong we were. The hotel itself is tucked away which in itself was ok. The receptionist was pleasant enough and we... More 

Was this review helpful? Yes 1
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear GarethDoran Thank you for your review. I would like to offer my sincerest of apologies for not exceeding your expectations during your recent stay with us and I must admit that I am very disappointed that your experience prompted you to join TripAdvisor and leave your first review. I am sure you would have preferred your first review to... More 

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Additional Information about BEST WESTERN Webbington Hotel and Spa

Address: Loxton, Axbridge BS26 2HU, England
Phone Number:
Location: United Kingdom > England > Somerset > Axbridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Webbington Hotel and Spa 3*
Number of rooms: 58
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Also Known As:
Best Western Webbington Hotel Axbridge
Loxton Best Western
Best Western Loxton
BEST WESTERN Webbington Hotel And Spa Axbridge, Somerset

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