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All 2 Axbridge hotels

BEST WESTERN Webbington Hotel and Spa

3.0 of 5 Hotel   |   Loxton, Axbridge BS26 2HU, England
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Ranked #2 of 2 Hotels in Axbridge
A recent review
3 of 5 stars reviewed 2 days ago
george746 South West England, United Kingdom
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488 reviews from our community

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76
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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South West England, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed there for a few nights as part of a wedding party. Booking was made a long time ago and was dealt with professionally and efficiently. Turning up to reception was the first disappointment. The reception staff were abrupt and unhelpful. The other staff in the hotel, although English was clearly not their first language, they were very pleasant and... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Staff were very helpful. Price excellent for what you get. The views were extremely lovely. Could do with a bit of a spruce up in the extension. Definately plan on going back but not for business but pleasure.

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Belinda S Thank you for your review. Your comments are very much appreciated and I agree, we are extremely lucky to be situated in such an area of outstanding natural beauty. Thank you for choosing the Webbington Hotel and we too look forward to welcoming you back again. When you are ready to book your next visit, either for... More

2 reviews
2 of 5 stars Reviewed 1 week ago NEW

The Standard double room we were given did not bear any resemblance to the images of the standard double rooms on the BW website. Totally misleading! Regrettably our waiter at dinner did not speak fluent English and appeared to struggle with understanding our requirements. The rest of the staff were polite but hardly enthusiastic nor welcoming. The layout of the... More

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Graham M Thank you for your review. I would like to take this opportunity to sincerely apologise for not exceeding your expectations during your recent visit to our hotel. Your feedback is very much appreciated and I would like to assure you that your comments will be shared with the general manager and his team to ensure we identify... More

Liskeard, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night in 2 rooms for a Hen weekend. Our room was brilliant, clean and very spacious, it appeared to of had a recent make over, however our families room was up in the roof and looked a bit tired as did the corridors. Wallpaper peeling off the walls!! The bar area was Ok, a little... More

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LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Reggie81 Thank you for your review. I was pleased to read that you and your family enjoyed your stay with us for the Hen Party weekend and that you found our leisure facilities ideal for relaxing and enjoying the treatments offered by Sue, I will be sure to pass on your comments. I would just like to say that... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

we stayed here for one night in a family room which had a double and single bed after visiting Cheddar Gorge. Overall the setting of the hotel is beautiful tho isolated - great if you want peace and quiet! we used the spa facilities which were nice, and had a meal in the restaurant which was good. The bedroom could... More

Was this review helpful? Yes 1
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Destiny1999 Thank you for your review. I was very pleased that you enjoyed your stay with us and that you found our staff friendly and helpful and also that you would happily return. Your feedback helps us maintain and improve our standards and services and I would like to assure you that it will certainly be shared with the... More

1 review
2 of 5 stars Reviewed 2 weeks ago

The room we were allocated was found to contain some one else’s luggage which resulted in us having to move rooms. The room we were given was small and dark with a view over the hotels dirty laundry containers. The shower dripped all night and the glass panel on the bath would not close resulting in water flooding the bathroom... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear angelap14 Thank you for your recent review following your stay at our hotel. I would like to take this opportunity to apologise for not exceeding your expectations and for the initial confusion with your first allocated guestroom. I would like to assure you that your comments will be investigated and that your feedback is most welcome. We strive to... More

Tavistock, England, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

I went here with my husband for a one night stay on the way home from visiting family. I had heard lots about this place and was not let down. The room was lovely and a great price and the bed was huge and comfortable With a ggorgeous view. Very impressive for a standard double. We ate in the restaurant... More

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Sophie M Thank you for your review. I was delighted to read that you thoroughly enjoyed your sone night stay and that you will be returning for a longer visit next time. I will be sure to share you comments and feedback with everyone here at the hotel. Thank you for choosing the Webbington Hotel and Spa, we certainly... More

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Additional Information about BEST WESTERN Webbington Hotel and Spa

Address: Loxton, Axbridge BS26 2HU, England
Phone Number:
Location: United Kingdom > England > Somerset > Axbridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Webbington Hotel and Spa 3*
Number of rooms: 58
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Also Known As:
Best Western Webbington Hotel Axbridge
Loxton Best Western
Best Western Loxton
BEST WESTERN Webbington Hotel And Spa Axbridge, Somerset

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