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BEST WESTERN Webbington Hotel and Spa

3.0 of 5 Loxton, Axbridge BS26 2HU, England
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BEST WESTERN Webbington Hotel and Spa
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BEST WESTERN Webbington Hotel and Spa
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532 reviews from our community

Traveler rating
    147
    175
    124
    58
    28
See reviews for
81
245
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69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

I stayed here mid week for business. My room was a reasonable size, but having asked for a double room, I found the bed was two singles zipped together. It created a big old bed, but with an uncomfortable ridge in the middle. Also, the pillows were rock hard and felt like they were stuffed with bricks. Unfortunately the room... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear tojo33 Thank you for your review and for choosing our hotel for your business stay. I would like to apologise for not exceeding your expectations and explain that some of our rooms do offer king size beds that are zipped together, which is very common in many hotels. However I do apologise that when settled in the centre of... More 

Stoke-on-Trent, United Kingdom
Top Contributor
54 reviews 54 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped overnight so didn't really spend too long in the hotel. The room was nice and spacious but the whole hotel is desperately in need of a makeover. Also not too impressed with the breakfast and the poor service. It's in a good location for an overnight stop if travelling to Cornwall and close to Wells and Glastonbury so it's... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear the_gatekeeper Thank you for your review. I would like to take this opportunity to offer my apologies for not exceeding your expectations during your recent stopover at our hotel. I was however pleased to read that you found your guestroom spacious and nice. Your feedback is very important to us and I would like to assure that we will... More 

Reading, United Kingdom
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a Sunday night and found it most enjoyable. There was a good swimming pool and fitness centre all included. The room was clean and comfortable with an Excellent hot and cold buffet breakfast, one of the best I have had at a Hotel. This is the second time I have stayed here and it is on my... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear nivana Thank you for your review following your recent Sunday night stay with us. I was very pleased to read that you thoroughly enjoyed our hotel and facilities and that you took full advantage of our leisure club and swimming pool. You feedback is very important and we certainly do appreciate you taking the time to review our hotel.... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for one night on the 17/1/15 to attend a friend's party at the hotel and were very disappointed with the hotel. We arrived at the hotel in the early evening and although the front of the hotel looked attractive, the car park was poorly lit and had an uneven surface which made it quite difficult... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear David_from_Soton Thank you for your review. I would like to apologise for not exceeding your expectations during your recent visit to our hotel and say just how sad I was to read your comments. The staff here at the hotel pride themselves on the level of standards and services they provide and the majority of our reviews reflect this,... More 

Warminster, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed one night for a family function and found the hotel disappointing. There didn't seem to be enough staff about and when we tried to order bar food no one was around. We found someone who said "they were busy with wedding food". The jacket potatoes were the worst we ever had, cold, unappetising and the salad dressing tasted... More 

Was this review helpful? Yes 1
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear maz19502015 Thank you for your review. I would like to apologise for not exceeding your expectations during your recent visit to our hotel and assure you that your comments are most welcome and will be bought to the attention of the management team here at the hotel so that we may identify and address all concerns so that we... More 

Trowbridge
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely place, very clean. Although can be noisy if you aren't involved in the wedding function. Good value for money, lovely breakfast! We had an extremely delightful stay here, the wedding was beautiful, the wedding food was lovely, the reception was grand. We didn't get to the spa but other guests commented on how great it was. Will definitely be... More 

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Kirip86 Thank you for your review. I was very pleased to read that you thoroughly enjoyed your stay with us whilst attending a recent wedding here at the hotel. Your feedback is very important and I will be sure to share your comments with everyone here at the hotel. Thank you for choosing the Webbington Hotel and we certainly... More 

Buckingham, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

The hotel has a wonderful position high up and looking out towards the sea. It is a big hotel and so does suffer from being a little tired in places but this does not matter too much. We were impressed with the cost, quality and range offered for dinner and breakfast.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear John N Thank you for your review. I was very pleased to read that you enjoyed your experience of our hotel and also your dining experience for both dinner and breakfast, the dedicated team strive to ensure we provide a high level of customer service and I can see from your comments that your visit was no exception. Thank... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Webbington Hotel on the 7th January for one night in a courtyard bedroom. It was cosy, clean and very comfortable. The breakfast was amazing and the staff were very polite and friendly. We will definitely be back. Thank you.

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear WOOZER14 Thank you for your review. I was very pleased to read that you thoroughly enjoyed your stay and that our dedicated team could help enhance your overall experience. I will be sure to share your review with everyone here at the hotel and I know they will be very pleased to read your comments. Thank you for choosing... More 

Weston super Mare, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was actually the 17/08/2013, My mothers wedding, brilliant day. Ceremony was brilliant, food was excellent, the toast master was outstanding, he couldn't do anymore, he was attending to everyone and everything, down to every minor detail, I'm sorry but we can't actually remember his name. Sorry for the late review completely forgot. Thanks once again the Roche/Burke family.

Was this review helpful? Yes
LatonaLeisureGroup, Guest Relations Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review

Dear Rochey90 Thank you for your review. I was delighted to read that your Mother chose our hotel to celebrate such a special occasion and that everything on the day was excellent and you all enjoyed a brilliant day. I will be sure to share your review with the management and events team here at the hotel and I know... More 

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Additional Information about BEST WESTERN Webbington Hotel and Spa

Address: Loxton, Axbridge BS26 2HU, England
Phone Number:
Location: United Kingdom > England > Somerset > Axbridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Webbington Hotel and Spa 3*
Number of rooms: 58
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Also Known As:
Best Western Webbington Hotel Axbridge
Loxton Best Western
Best Western Loxton
BEST WESTERN Webbington Hotel And Spa Axbridge, Somerset

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