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Tilal Liwa Hotel

Certificate of Excellence
Million Street | Million Street 1, Madinat Zayed, United Arab Emirates
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Best prices for: 1 room 1 guest
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Tilal Liwa Hotel
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Tilal Liwa Hotel
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433 reviews from our community

Traveler rating
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    37
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    6
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151
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32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

These would be the 2 best words to describe the hotel. It's a good 3-4 hr drive from Dubai and the hotel really does make up for it. The hotel has a nice infinity pool and good facilities overall. We used the "All you need is love" offer on Groupon and it was totally worth it. Overall service of staff... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

If you want to get away from the hustle and bustle of city life, this is the hotel for you. Although the hotel is small, it has everything you need and bundles of character. From the General Manager to the Lifeguards, everyone is amazing and extremely attentive to your needs. The rooms are beautiful, the pool is lovely, and the... More 

Was this review helpful? Yes
Khaled S, General Manager at Tilal Liwa Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your wonderful feedback on Trip Advisor. It is such a pleasure receiving heartfelt and positive feedback from our guest's stay. Moreover, thank you most especially for recognizing the excellent service and hospitality provided to you by our associates. Rest assured that such praises will be shared to the rest of the team and... More 

Senior Contributor
27 reviews 27 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The Tilal Liwa hotel is set in the middle of nowhere, which is exactly what you are wanting when booking a desert retreat. The staff are wonderful and do their best to accomodate all guests wishes. The food is lovely with a wide selection and enough meat on offer to appease the greatest of carnivores. The pool area is lovely... More 

Was this review helpful? Yes
Khaled S, General Manager at Tilal Liwa Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay at Tilal Liwa Hotel and for taking the time to posting your comment on Tripadvisor regarding your experience. It feels great to learn that you had an enjoyable stay with us. Thank you for your appreciative comments on the hotel services and the facilities. We all look forward to welcoming you... More 

Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall rating is 4/5. Drive to the place is nice. Enough road signs to help you get there. Prefer parking on your own as the distance is just 20 meters away. Reception staff need to be a bit quick as check in took more than 20 mins. Rooms - awesome. From the bed to bathroom. Clean and tidy. Staff -... More 

Was this review helpful? Yes
Khaled S, General Manager at Tilal Liwa Hotel, responded to this review

Dear Valued Guest, On behalf of Tilal Liwa Team, we would like to thank you for taking the time to post your review about your experience with our services & facilities. Your sincere comments and observation are highly appreciated. We are delighted that you liked the hotel services, facilities restaurants and the staff attitude. I have personally shared your warm... More 

Abu Dhabi, United Arab Emirates
Top Contributor
269 reviews 269 reviews
45 hotel reviews
170 helpful votes 170 helpful votes
2 of 5 stars Reviewed 1 week ago

I overall did not have a great experience at Tilal Liwa Hotel. It makes me really sad and disappointed, because I got a groupon to celebrate a romantic getaway with my boyfriend, and I very much looked forward to it. I'll start with the pros to be fair: Beautiful pool on the desert. Rooms were ok, up to modern standards!... More 

Was this review helpful? Yes
Khaled S, General Manager at Tilal Liwa Hotel, responded to this review

Dear Valued Guest, Thank you very much for sharing your experience from your recent stay at Tilal Liwa Hotel on Tripadvisor. With reference to your concerns about the hotel services, first of all I would like to extend my sincere apologies for not living up to your expectations. I sincerely regret to learn about the less than positive experience that... More 

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely stay, lovely staff. The hotel is small and intimate and the pool has a fabulous view of the desert. Definitely go again for a stay-cation but will stay 2 nights... from Dubai its a bit of a drive for just one night!

Was this review helpful? Yes
Khaled S, General Manager at Tilal Liwa Hotel, responded to this review

Dear Valued Guest, It's truly a pleasure reading your feedback expressing your satisfaction with the personalized service rendered by our colleagues, the fabulous view of the desert beside the pool that made your stay enjoyable and most memorable. I have shared your comments with our colleagues and they are equally happy to hear your positive comments about the hotel and... More 

1 review
4 of 5 stars Reviewed 1 week ago

It was a wonderful break away form our routine life in Dubai. The hotel is like an oasis in the desert. We had a fab time, spending 1 night in the hotel, the staff were friendly and polite and always wanting to assist when we had any doubts etc.

Was this review helpful? Yes
Khaled S, General Manager at Tilal Liwa Hotel, responded to this review

Dear Valued Guest, Thank you very much for sharing your experience from your recent stay at Tilal Liwa Hotel on Tripadvisor. I am pleased to read your review that you had a wonderful break during your stay at our hotel. We have shared your comments with our colleagues and they are equally happy to hear your positive comments about our... More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pleasant trip, F&B offering has definitely improved recently, good value for money. Only element I would improve would be the kids 'soft play' room - no AC and a dirty nappy found in the corner! Friendly staff, nice pool and good views. Would stay again.

Was this review helpful? Yes
Khaled S, General Manager at Tilal Liwa Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time in sharing your experience of your recent stay. Its truly a pleasure hearing from you that you had a pleasant stay at the hotel. Please be informed that we are currently working on the enhancement of our Kids Club/Corner and we will do our level best to complete the... More 

Abu Dhabi, United Arab Emirates
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Just arrived home from an exceptionally good visit to Tilal Liwa. Had a beautiful poolside room that was clean and beautifully presented. Delicious food and a variety of choice meant that all needs were catered for. Staff were friendly and professional. Only slight hiccup was that staff were overwhelmed at check in time and room was not ready but overall... More 

Was this review helpful? Yes
Khaled S, General Manager at Tilal Liwa Hotel, responded to this review

Dear Valued Guest, It gives me the honor to read your feedback expressing your satisfaction with regards to the excellent services offered at our hotel. We have shared your comments with our colleagues and they are enthusiastically motivated to hear your constructive comments. I certainly do hope that your recent experience at Tilal Liwa Hotel will build a rapport for... More 

Contributor
17 reviews 17 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a true definition of an Oasis. I was here for one night and to say this is remote would be an understatement. The staff on reception were really good and helpful and I found this throughout the hotel. The pool area was lovely and outlook over the desert was breathtaking. The buffet restaurant was excellent and served soft... More 

Was this review helpful? Yes 2
Khaled S, General Manager at Tilal Liwa Hotel, responded to this review

Dear Valued Guest, Thank you very much for sharing your experience from your recent stay at Tilal Liwa Hotel on Tripadvisor. It's truly a pleasure reading your feedback expressing your great satisfaction with the excellent quality and variety of food served at the hotel, the lovely pool and it's breathtaking view overlooking the desert, and the helpfulness of the staff... More 

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