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Barnham Broom

Certificate of Excellence
Honingham Road, Barnham Broom, Norwich NR9 4DD, England
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Barnham Broom
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Barnham Broom
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460 reviews from our community

Traveler rating
    207
    155
    46
    33
    19
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61
182
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58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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  • Italian first
  • Any
English first
  • All months
    (460)
  • Mar-May only
    (115)
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London
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for a night as part of the winter offer, would have given this hotel a 5 star rating but the swimming pool area was dirty (grit in the jacuzzi for example), showers were cold and needed some TLC with many of the fixtures and fittings. The staff were very helpful and we had a 3 course dinner in... More 

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Sidcup, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We came to the Barnham Broom hotel on a voucher deal and could not have been happier. The room was beautiful and a good size with TV, comfy bed and amazing shower! Breakfast was great (a continental buffet) and we definitely didn't go hungry. We even spent some time in the swimming pool and sauna in the leisure area -... More 

Was this review helpful? Yes
Sam J, Guest Relations Manager at Barnham Broom, responded to this review

Thank you for such a kind review. We are very pleased to read that you thoroughly enjoyed your stay here at Barnham Broom and enjoyed all of our facilities that we offer. It makes us very to read a review like yours so thank you for taking the time to tell others. Your feedback is very much appreciated and we... More 

Windsor, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed overnight in a 'package' which included dinner B&B. Room was clean, dinner was delicious... small portions and expensive. Waited 30 mins to be served breakfast, grabbed a danish pastry and left

Was this review helpful? Yes 1
Sam J, Guest Relations Manager at Barnham Broom, responded to this review

Thank you for taking the time review your stay here at Barnham Broom. It was lovely to read your comments regarding your room and that you found your dinner to be delicious. May we apologise for our shortcomings on this occasion with your experience in the Brasserie at breakfast and hope we have the chance to welcome you back soon.... More 

Chelmsford, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our room was clean and comfortable. Only complaint was that when arriving for breakfast at 9.00 (this was available until 9.30) there were no croissants left and bowls containing yogurt, nuts, dried fruit, etc were empty. I had to tilt the Orange juice container on it's side to get anything out of it!

Was this review helpful? Yes
Sam J, Guest Relations Manager at Barnham Broom, responded to this review

Thank you for taking the time to review Barnham Broom. It was lovely to read that you found your room to be clean and comfortable. I am however sorry to read about your experience in the Brasserie and please be assured that I have passed on your comments to our Brasserie Manager. Your feedback is very much appreciated so thank... More 

Bishops Stortford, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Absolutely superb as ever. The rooms are modern and comfortable, the food is superb and the staff exceptional. The Sports Bar is great for relaxing and the roaring fire in the lounge is really welcoming. Golf is superb! A special mention for Matt in the Pro shop and Sheila who we book through. The only thing was the WiFi strength... More 

Was this review helpful? Yes 1
Sam J, Guest Relations Manager at Barnham Broom, responded to this review

Thank you for taking the time to review Barnham Broom.It was lovely to read your wonderful comments regarding your Golf Break here at Barnham Broom. Please be assured that you glowing praise had been passed on to Sheila and Matt who thoroughly appreciate your feedback. Thank you once again and we shall look forward to seeing you again in September. More 

Bedfordshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful hotel that deserves 5stars. The cleanliness, decoration, staff and service were excellent, could not have asked for better. So nice to stay in a hotel where they really care about their customers. Delighted would recommend to everyone.

Was this review helpful? Yes 2
Sam J, Guest Relations Manager at Barnham Broom, responded to this review

What an excellent review! We are all very pleased to hear every aspect of your stay here at Barnham Broom was wonderful. We are very grateful you have taken the time to leave us your feedback. It is important for us to uphold the high standards of service we set ourselves here at Barnham Broom. We thoroughly appreciate your lovely... More 

Norwich, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We would just like to thank all the staff at Barnham Broom who were all very polite and pleasant for our stay. We used the swimming pool facilities which was very clean, although slightly busy at times, we used the sun bed facilities, the sauna and the steam room. The deluxe bedroom was exceptional for what we paid for and... More 

Was this review helpful? Yes 2
Sam J, Guest Relations Manager at Barnham Broom, responded to this review

Thank you for taking the time to tell others about your experience at Barnham Broom. It is always nice to read that again our staff have provided the friendly and helpful service that we strive for. I am pleased to see you have experienced consistently high standards of service and hospitality while staying with us. May I take this opportunity... More 

2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for two nights for work trip, have stayed before. Still nice enough but not as good as last time. All gone downhill a bit, restaurant was ok, but seemed like some of the staff could do with more training and leadership.

Was this review helpful? Yes 1
Sam J, Guest Relations Manager at Barnham Broom, responded to this review

Thank you for taking the time to review Barnham Broom. I am sorry that you didn't feel that your stay was as good as the time before. However, we will of course take note of your comments and do appreciate you taking the time to leave us your thoughts. More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My mother and I stayed here for a 2 night break. We were delighted with the standard of cleanliness and presentation. This hotel has mastered the balance of practically and luxury, providing large beds, plenty of storage space and high standard room facilities. We were pleasantly surprised at the little touches, like having our blinds drawn and beds turned down... More 

Was this review helpful? Yes
Sam J, Guest Relations Manager at Barnham Broom, responded to this review

It is lovely to read all of your wonderful comments on all aspects of the hotel. We strive for customer satisfaction and really appreciate it when it pays off when we read reviews like yours. I am pleased to read that you received high quality standards whilst staying with us here at Barnham Broom. Your feedback is very much appreciated... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I took. My partner to this hotel for an over night stay for his birthday. I have been to other similar hotels in the past. One was close by. I will start with the negative points but please read all. 1) Although the bathroom was clean they could do with some anti mould spray. A couple of areas had mould... More 

Was this review helpful? Yes
Sam J, Guest Relations Manager at Barnham Broom, responded to this review

Thank you for taking the time to leave us your comments on all aspects of the Barnham Broom. We very much appreciate that you have taken the time to tell us about your experience. It was lovely to read that you enjoyed the food and the comfort of your room. We at Barnham Broom are always trying to improve our... More 

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