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Barnham Broom

Certificate of Excellence
Honingham Road, Barnham Broom, Norwich NR9 4DD, England
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584 Reviews from our TripAdvisor Community

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Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

A friend and I visited the spa for a relaxing afternoon and treat. The service was excellent! My treatments were with Bryony who was extremely professional, welcoming and friendly! She did a fantastic job of my massage and facial, tailoring them to my specific requirements. I would highly recommend! My friend had her treatments with Avanda; she was as equally... More 

Helpful?
Thank Pirouette11
Ewen T, Manager at Barnham Broom, responded to this review

Dear Guest Thank you for taking the time to leave a review following your visit to the spa, its fantastic to see you both enjoyed your time with us so much. Its especially nice to see that you found both Bryony and Avanda to be professional, welcoming and friendly - i will of course pass your kind comments onto them.... More 

Norwich, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our daughter bought us a dinner B&B luxury break voucher for a Sunday night. We decided to pay additional to use it for our wedding anniversary on a Thursday night. Tried the pool when we checked in but was a bit on the small side and not as relaxing as we had hoped. Dinner that night was poor. My starter... More 

Helpful?
Thank David D
Newmarket, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been here a few times before and were reasonably happy but some things we found not up to the Standard expected. However this visit was an absolute joy. It was a celebration 3 days for my Wife's Birthday. There have obviously been changes in the way things are run. Most noticeable was a huge improvement in the Sports... More 

Helpful?
Thank Thomas Q
Ewen T, Manager at Barnham Broom, responded to this review

Dear Thomas Thank you very much for your nice review of your stay with us here at Barnham Broom. Its delightful to read that you spent 3 days with us and found the hotel to be of a very high standard through out. I will share your comments with the team here as they like to hear when people really... More 

2 reviews
2 of 5 stars Reviewed 4 days ago NEW

Booked as a surprise 10 year wedding anniversary gift. Planned check in around rugby matches, with champagne booked for the room. 10 minute wait at Reception whilst pair in attendance dealt with a phone call detailing something to do with a construction problem - not a client. No card taken, as they were too busy dealing with phone, so lead... More 

Helpful?
Thank Sophie H
Ewen T, Manager at Barnham Broom, responded to this review

Dear Mrs Hunn Thank you for your feedback on trip advisor and your email direct into the hotel. I believe that one of our senior managers Sally is currently dealing with your issues with your husband. Kind Regards Ewen More 

Derbyshire
Level Contributor
150 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great welcome from Alex, shown to a big room, set as a double. We asked for a twin and it was changed by a very friendly housekeeper within 20 mins. Good sized bathroom but hot water was only warm and basin drained very slowly. Breakfast on our first morning was very disappointing. It was my birthday and we went down... More 

Helpful?
Thank ElaineHicks
Ewen T, Manager at Barnham Broom, responded to this review

Dear Elaine Thank you for your review of Barnham Broom following your stay with us. Its disappointing to that the breakfast on your first morning was a let down due to it being a busy time of the morning. As a leisure hotel we do find that at the weekends the end of breakfast is quite a lot busier than... More 

Oxford, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

My stay was spoiled by having my brand new Jigsaw wrap stolen from the restaurant. I accidentally left it draped over the dining room chair after our evening meal. When I returned to collect it it was gone. The reception staff did look for it but it was never seen again. I assume that it was stolen by another guest... More 

Helpful?
Thank 186361Sue
Ewen T, Manager at Barnham Broom, responded to this review

Dear Sue Thank you for your review of Barnham Broom following your visit back in October last year. Its disappointing to see that your wrap went missing from the restaurant during your visit. However its nice to read that the reception team did there best to find it for you. Kind Regards Ewen More 

Norwich, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Booked this hotel for myself and my boyfriend for a nights stay Saturday - Sunday, with breakfast and dinner included. Went to check in at the desk which was quick and simple but the receptionist seemed to look down on me somewhat, which made me feel quite awkward. Unfortunately this tainted the experience for me slightly and was quite unwelcoming... More 

Helpful?
Thank 1234j5678
Ewen T, Manager at Barnham Broom, responded to this review

Dear Guest Thank you so much for taking the time to leave a review of Barnham Broom for us to read, its fantastic to read that you enjoyed almost very aspect of your stay with us. I have passed on your comments regarding check in to Natalie our reception manager who will address these issues. Its nice to see that... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was lovely, nice and clean with lovely rooms. The beds with very comfy and cosy. Staff were very helpful and friendly. Had a nice swim in the pool. Only downside was there was children jumping off the side of the pool so maybe somebody watching would be a good idea but otherwise excellent.

Review collected in partnership with this hotel

Helpful?
Thank Holly S
Ewen T, Manager at Barnham Broom, responded to this review

Dear Holly Thank you very much for your lovely review of Barnham Broom, its great to see you enjoyed almost every aspect of your stay. I will mention your comments regarding the children in the pool to Ben our leisure manager and ask him to monitor it closely. I do hope we will get the chance to welcome you back... More 

London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Decided to celebrate NYE at the Barnham Broom. The price of the dinner and disco was fairly reasonable at £80 but what made it expensive was the cost of the room at £100 per person - so for two people it cost us £360 but we thought it would be nice to get dressed up and do something different. We... More 

Review collected in partnership with this hotel

Helpful?
Thank frin69
Ewen T, Manager at Barnham Broom, responded to this review

Dear Guest Thank you for leaving us the feedback following you New Years Eve stay and gala dinner in the winter wonderland marquee. I will certainly look at your comments regarding the decoration of the marquee when we get to that stage for 2016 - this year we had the lighting and table decorations as a major part of the... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Myself and my family stayed at the Barnham Broom recently for my Cousins wedding. It was quite a bit over my budget but it was a special occasion and so I was happy to pay. We turned up quite late in the evening after a long journey in the car and booked in at reception. My Aunt had booked us... More 

Helpful?
Thank loulou7480
Ewen T, Manager at Barnham Broom, responded to this review

Dear Louise I will put into writing exactly what I said to you during our discussion regarding your stay at Barnham Broom and the meal on the first evening. we held our hands up and said we got it wrong, we apologised for this on numerous occasions, there was some mistake between you all giving your pre-order to reception and... More 

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