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Park Farm Hotel

Certificate of Excellence
Hethersett | Norwich, Hethersett NR9 3DL, England
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Park Farm Hotel
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Ranked #1 of 1 Hotels in Hethersett
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Dawn N Beccles, United Kingdom
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647 reviews from our community

Traveler rating
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    41
    19
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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Ashford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Was very much looking forward to this spa break. A few days before I called to make a booking for our treatments to be told that the spa was full. Not much point having a spa break without the spa so had to cancel the room and find something else at short notice and the hotel would not refund my... More 

Was this review helpful? Yes 2
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review

Dear David, I am very sorry to hear of the trouble with your reservation and would like to offer our apologies. It is most unfortunate our spa had no treatments slots left. We do recommend all guests enquire about treatment spaces as early as possible to avoid disappointment, this information is displayed prominently on our website and all booking confirmations.... More 

Beccles, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We treated ourselves to an overnight stay on Easter Sunday. Having two young people live with us we don't get out much, so when we do we make the most of every moment! Having stayed at a rival hotel on our last two treats we decided to ring the changes as we were fed up with waiting 30 minutes to... More 

Was this review helpful? Yes 1
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review

Hi Dawn, We were so pleased to read your glowing review after your stay with us. Quite frankly it makes us even happier to read we have pipped the local competition in the fight for your custom, and we were glad to read the staff represented the hotel so well. We will hope to see you again soon. Kind regards... More 

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here over Easter. When you arrive you are faced with a lovely drive way with the hotel in front of you. All I can say is wow, what a great 1st impression. The hotel has a high quantity of young staff however I was very impressed with how professional they all were. We stayed in one of the... More 

Was this review helpful? Yes
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review

Dear Conrad, Thank you for taking the time to leave us your review following your Easter break with us. The entrance to the hotel is very important to us and we also believe it is a perfect chance to make a great first impression. So we are always glad to see it achieve its goal. We will of course take... More 

Haverhill, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

me and my partner stayed here on good friday for one night, i had booked a double superior room, however when we arrived we had been upgraded to a executive double room. It was very lovely, the bed was extremely comfortable! the bathroom was an excellent standard, with a jet pool bath which I found very relaxing! The surroundings were... More 

Was this review helpful? Yes 2
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review

Dear Mel, We appreciate you taking the time to share your thoughts after your break with us. I am pleased that you were lucky enough to receive a free upgrade and that it had such a positive impact on your break. It is disappointing to read that a few inconsiderate guests disturbed your peaceful getaway, but I would like to... More 

Farnborough
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came here for 2 nights over Easter as we were looking for somewhere in the area to book for a week in the summer. Our room (executive room 420) was excellent. I get annoyed when a double room only has 1 comfy chair and a chair at the desk, so it was good to see 2 comfy chairs around... More 

Was this review helpful? Yes
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review

It was lovely to hear your positive feedback on checkout and we do really appreciate you taking the time to publish your thoughts online. Room 42 is a very popular Executive room and we get many requests from past guests to have this room. We will look forward to your return in July. See you soon. Kind regards Michael Bannister More 

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Treated to an Afternoon Tea here to celebrate a recent anniversary. Served in the conservatory rather than the restaurant - gotta be a 10. Don't take my word for it, try it for yourself. Mmmm can still taste those smoked salmon sandwiches and the sausage rolls. Big thanks to the staff.

Was this review helpful? Yes
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review

Mikey it seems you are definitely a fan of our Afternoon Tea and it was a pleasure to read all of your excellent comments. Do come back and see us again soon. Kind regards Michael Bannister More 

Brighton, United Kingdom
Top Contributor
86 reviews 86 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Second stay here and having sampled numerous others in the same price band around England, this is the best. Nice rooms, well priced bar food and excellent health suite. No fond of the breakfast serving arrangement, I prefer either table order or buffet style - not this blended approach.

Was this review helpful? Yes
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review

We were thrilled to read your high recommendation of Park Farm Hotel and all your positive comments. We find our style of breakfast service does suit the hotel and the majority of our guests but we will of course take your comments on board. We will look forward to your next visit. Kind regards Michael Bannister More 

HERTFORDSHIRE
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we stayed for 2 nights for a wedding aniverary celebration. We found the service and the overall atmosphere really good. the hotel grounds are atractive and the leasure facilities were very good. The food for the aniversary lunch was excelent Not a lot close by other than a walk to hetherset about 20 minutes where there are shops and a... More 

Was this review helpful? Yes 2
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review

Thank you for your kind words following your recent visit to the hotel. It is great to see you had such an enjoyable time with us. Do come back and see us soon. Kind regards Michael Bannister More 

Gford
Contributor
17 reviews 17 reviews
10 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a great find the hotel was comfortable the room was warm the bed was great soft good quality towels under floor heating in the bathroom I also included in the price for me at £82 for two people via hotels.com was the lovely grilled breakfast. Staff were all good attentive and I can't imagine a better value hotel... More 

Was this review helpful? Yes 3
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review

Wow what a great review, thank you so much. We are glad you found every aspect of the hotel to your satisfaction, and we will look forward to your next visit. Kind regards Michael Bannister More 

france
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here between the 19th and 26th of March inclusive, to celebrate our 42nd wedding anniversary, and my wife's birthday. We booked an executive room this time, and we were not disappointed really, Only downside to the room was the bathroom layout, wash bowl and toilet in front of large wall mirror, thus made it impossible to get close to... More 

Was this review helpful? Yes
Park Farm Count... h, Front Office Manager at Park Farm Hotel, responded to this review

We were disappointed to read what a mixed experience you had during your most recent stay with us, but were delighted to read you would still recommend Park Farm to a friend. Please accept our apologies for the lapses in service you experienced while staying. We will of course take note of all your feedback and as always it will... More 

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