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Swiss-Belhotel Kendari

3.5 of 5 Jl. Edi Sabara No. 88, By Pass, Kendari 93122, Indonesia
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Swiss-Belhotel Kendari
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Swiss-Belhotel Kendari
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58 reviews from our community

Traveler rating
    11
    27
    16
    2
    2
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Families
0
2
5
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Russian first
  • Any
English first
  • All months
    (58)
  • Mar-May only
    (18)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (8)
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Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel was great for Kendari standard. Nice room, great staff. The room was a little too dim for our preferences. The restaurant serve a very very nice soup. And the price was rational. The pool was big enough with some jacuzzi and gym we could use. The wi fi disconnect every 15 minutes, it's quite frustrating. The breakfast was... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Mr. Didanz, Apologize for the frustrating wi fi connection. We will upgrade our bandwidth next month and hope there will be no more problems in connection. Thank you for staying with us and thank you for your review in TripAdvisor. Best regards, Fauzi More 

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Almost always staying here whenever visiting Kendari for business. Staffs are helpful and resourceful. There's airport shuttle available and free of charge. Rooms are well maintained if your prefference is non-smoking ones. The restaurant serves very good food and surprisingly, at very decent prices. Transportations are easy in kendari, taxi and rentals are very accessible at your convenience. If your... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Mr. Akuaci, Thank you for always staying with us whenever you are visiting Kendari and thank you for your review at TripAdvisor. Do not hesitate to contact me for your next visit, you will find another surprising promotions. Best regards, Fauzi More 

Senior Contributor
36 reviews 36 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 9, 2014

I stayed in grand deluxe room here and I personally think that it's not that special, plus I prefer a brighter room in the night, theirs were too vague for me. But it's okay, they served a wide selection of food for brakfast, they also located near to a beach and souvenir shop. And what impressed me a lot was... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Bapak Kristoputra, Thank you for your review at TripAdvisor and thank you for staying with us in Kendari. Apologize for lighting in the room that not bright enough for you but you may request to change the light bulb with higher watt. We held Friday praying every week for our guest and staff, guest no need to go outside... More 

Jakarta, Indonesia, Asia
1 review
3 of 5 stars Reviewed July 15, 2014 via mobile

In overall service is bad for this hotel, last year is better than this year,hotel car smelt no good, hotel room looks old,restaurant interior boring, food taste no good, person service just usual no spesial.

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Mr. Jhontanan, Thank you for staying with us during your visit in Kendari and thank you for your review in TripAdvisor. We will pay attention on your review and take some necessary actions. Your review remind us to always keep our service product and service always in excellent level as we always maintain so far. Please do not hesitate... More 

Jakarta, Indonesia
Contributor
17 reviews 17 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 10, 2014

this is my first time to spend the night at this hotel, after i spend in 4-5 hotel in kendari, this hotel is my best choice, nice view, nice place, nice buffet, nice accommodation..and because this one of my corporate hotel, so this best place in Kendari.

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Sir, Thank you for staying with us and thank you for your review at TripAdvisor. Please let us know whenever you are in Kendari, I will show you our new music lounge after renovation. I am sure this new outlet will make your stay more comfortable. Thank you, Best regards, Fauzi More 

Jakarta, Indonesia
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 7, 2014

Swiss-Belhotel Kendari is a good business hotel in Kendari. It was the best hotel in Kendari, until the launch of Grand Clarion earlier this year. I stayed in the hotel many times and it is quite ideal for business: good location, efficient and no fuss service, availability of meeting rooms, three restaurant/cafe, ATM center just in front. Nice selection of... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Mr. Maxis, Thank you for your review at TripAdvisor and thank you for trusting us to be your accommodation whenever you are in Kendari. We always improve our service and facilities to make our guest more comfortable. We just add new music lounge next to lobby area. This outlet also provided as a smoking area. Mr. Maxis, please do... More 

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 12, 2014

Nice room, nice staffs, and food is very delicious. Also near to food souvenir shop if you wanna buy the famous cashew nuts, sweet, salty or the raw one. What lack is the wifi. Seriously, they need to upgrade the wifi since it's always disconnect after 1-2 minutes usage.

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Ms. Fresa, Thank you for sharing your experience at TripAdvisor and thank you for trusting us to be your accommodation during your visit in Kendari. We just upgrade our WiFi by adding some access point in some areas. However please do not hesitate to contact us whenever you have problem in internet connection. Again, thank you and do not... More 

Paris
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 25, 2014

Come to Kendari for bussiness purpose, and stay at Swissbel hotel following recommendation from Trip Advisor reviewers. This is my first visit to Kandari and quite surprise that it is actually a small town despite that its is the province capital. This is an old hotel apparently, but the people as you may expected from Indonesian is very friendly. One... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Sir, Thank you for staying with us during your visit in Kendari and thank you for your review in Tripadvisor. Next May will be our 4th Anniversary. We were all smoking area at the beginning then we provide separate smoking lounge for our smoker guest as well as smoking room. We will add more no smoking room for our... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 18, 2014

Given the location, this is a pretty good hotel. It is a bit outside of town, and there is not much in walking distance, but the rooms are clean, the elevator works, the restaurant has some pretty good Indonesian food, and even some wine, and the breakfasts are reasonable. The wifi is a bit unstable, but it does work in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Mr. Greg, Thank you for your staying with us while you are in Kendari and thank you for your review in Tripadvisor. Our location will be the central of Kendari since the Government plan to build a central sport and recreation at Kendari bay which is right in front of our Hotel. In the future we will not be... More 

Ballarat
Contributor
19 reviews 19 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 12, 2014 via mobile

Stayed here for 6 nights in their very comfortable deluxe rooms. Well appointed, great beds and everything you need in a hotel really. We had a room on the eastern side looking out over the bay. If you are staying here and want a room with a view ask for an odd numbered room. Even rooms look onto a central... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Mrs. Idreher, Thank you for your review in Tripadvisor after experiencing staying with us in Kendari. Indeed we have good view of Kendari bay especially when you see from top floor, you could see not only the bay but also the mountain. We keep improving our staff skill especially English by giving them English training. Mrs. Idreher, please do... More 

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Additional Information about Swiss-Belhotel Kendari

Address: Jl. Edi Sabara No. 88, By Pass, Kendari 93122, Indonesia
Phone Number:
Location: Indonesia > Sulawesi > South East Sulawesi > Kendari
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Swiss-Belhotel Kendari 3.5*
Number of rooms: 109
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