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Swiss-Belhotel Kendari

Jl. Edi Sabara No. 88, By Pass, Kendari 93122, Indonesia
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1 room 1 guest
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Swiss-Belhotel Kendari
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95 Reviews from our TripAdvisor Community

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Traveler rating
    17
    45
    27
    3
    3
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3
3
11
65
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (40)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (17)
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Jakarta, Indonesia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 26, 2015

First thing, this review isn't about comparing this hotel with other hotel in Jakarta or other major cities. But this is a review about a 4 star hotel in Kendari. I cannot expect so much, but 4 star still a 4 star. Hopefully this review could be a great suggestion for the hotel. This hotel probably has 3 view for... More 

Was this review helpful? Yes 2
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Bapak Christo, thank you for your review and thank you for staying with us. We apologize for the inconvenience cause. We were trying to do our best to solve the technical problem. i personally apologize to the family that evening and did some compensation because of this inconvenience. Thank you, Best regards, Fauzi More 

Depok, Indonesia
1 review
3 of 5 stars Reviewed May 28, 2015

I just stay in this hotel only for one night, the room is clean, nice and comfy, but the room is dark (need more light). But, i have bad experience with the service, when check in i have to wait the key so long from the receptionist, when check out i have to take the taxi, because the hotel said... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Bpk. Mizhiel, Warmest greeting from Swiss-Belhotel Kendari!! First of all thanks for the comment, we need it to improve and re-check our deeply services. we promise you that your experiences during you here will not happen again in your next visit. We beg a pardon for those things happen and we looking forward to seeing you at our Hotel... More 

Jakarta
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 5, 2015

If you have business trip, don't stay in this hotel, because the room is dark, its need more light, you may can not find what are you looking in your bag, because not enough light until morning. but room is clean, you clean sleep well because air cond is good. Bath room is not too bad, clean and shower work... More 

Was this review helpful? Yes 1
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Bapak Dadang, First of all we would like to say thank you for staying with us and thank you for your review in TripAdvisor. Our room was designed with enough light because we have ceiling lamp, standing lamp, dressing table lamp and bedside lamp. However when guest need more light, we could provide additional portable table lamp. We are... More 

Travelers are raving about these Kendari hotels

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 9, 2015

I stayed in Swiss-belhotel Kendari for 13 nights for business purposes. The staffs are very kind and hospitable, Mr. Arief (marketing staff) was responsive, and Ms. Aster (receptionist) was very nice and helpful. Very surprisingly, they gave me a birthday cake surprise, I don't know how they know my birthday but it was very nice. :). In the middle of... More 

Was this review helpful? Yes 2
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Bapak Siswo, Thank you for your review in TripAdvisor and thank you for staying two weeks with us in Kendari. We invited our long staying guest to have gathering dinner with management to make sure that there is no problems with our service and products. Sometimes our guest were to busy and do not have time to let us... More 

Bandung, Indonesia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 12, 2015

I spent almost 2 weeks there and satisfied by it's comfort. This hotel has good swimming pool, sauna, gym. And the best thing is this hotel has live music every thursday and saturday night. Oh, i almost forgot.. the breakfast menu is great! try it!

Was this review helpful? Yes 2
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Bapak Nofiq, Thank you for your review at TripAdvisor and thank you for trusting us to serve you for almost two weeks. Just an update information about our entertainment in our music lounge, basically we have daily entertainment from Sunday to Saturday with different type of live music. Special on Thursday and Saturday we perform live band and DJ.... More 

Yogyakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

I stayed for over a week after my house was flooded. The staff were very helpful, friendly and professional. My room had a great view of the bay and the hotel is located just across from lots of local food choices including fresh durian, in season, sari laut for freshly grilled fish, and corn straight off the barbque. Yum! There... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Ibu Jennifer, Appreciate for your review in TripAdvisor and thank you for trusting us to be your accommodation and we are sorry for the flooded. We are happy could serve you with good food and prompt service, we willing to serve you better. You are right about the weddings, most of our foreign guest likes to see this various... More 

Surabaya, Indonesia
Level Contributor
75 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed February 1, 2015

It is a nice hotel in Kendari, has a spacious room but has less lamp so a bit dark inside the room. Therefore, it is not comfortable to do some work inside The hotel has a nice pool. However, the wi-fi service is very poor, difficult to connect and often disconnected after. The food at restaurant is good and the... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Bapak Hen, Thank you for your review and thank you for staying with us in Kendari. Apologize for the wi-fi connection during your stay but now I can guarantee you that there will be no more problem with connection, unless problem comes from internet provider. we also start to add more light in the room. Bapak Hen, again thank... More 

Jakarta, Indonesia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 12, 2014

This hotel was great for Kendari standard. Nice room, great staff. The room was a little too dim for our preferences. The restaurant serve a very very nice soup. And the price was rational. The pool was big enough with some jacuzzi and gym we could use. The wi fi disconnect every 15 minutes, it's quite frustrating. The breakfast was... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Mr. Didanz, Apologize for the frustrating wi fi connection. We will upgrade our bandwidth next month and hope there will be no more problems in connection. Thank you for staying with us and thank you for your review in TripAdvisor. Best regards, Fauzi More 

Jakarta, Indonesia
Level Contributor
10 reviews
10 hotel reviews
5 of 5 stars Reviewed November 12, 2014 via mobile

Almost always staying here whenever visiting Kendari for business. Staffs are helpful and resourceful. There's airport shuttle available and free of charge. Rooms are well maintained if your prefference is non-smoking ones. The restaurant serves very good food and surprisingly, at very decent prices. Transportations are easy in kendari, taxi and rentals are very accessible at your convenience. If your... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Mr. Akuaci, Thank you for always staying with us whenever you are visiting Kendari and thank you for your review at TripAdvisor. Do not hesitate to contact me for your next visit, you will find another surprising promotions. Best regards, Fauzi More 

Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 9, 2014

I stayed in grand deluxe room here and I personally think that it's not that special, plus I prefer a brighter room in the night, theirs were too vague for me. But it's okay, they served a wide selection of food for brakfast, they also located near to a beach and souvenir shop. And what impressed me a lot was... More 

Was this review helpful? Yes
fauzikendari, General Manager at Swiss-Belhotel Kendari, responded to this review

Dear Bapak Kristoputra, Thank you for your review at TripAdvisor and thank you for staying with us in Kendari. Apologize for lighting in the room that not bright enough for you but you may request to change the light bulb with higher watt. We held Friday praying every week for our guest and staff, guest no need to go outside... More 

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