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All 2 Nova Iguacu hotels

Mercure RJ Nova Iguacu

4.0 of 5 Hotel   |   Avenida Doutor Mario Guimaraes 520, Nova Iguacu, State of Rio de Janeiro 26255-230, Brazil
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83%
Ranked #1 of 2 hotels in Nova Iguacu
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
edvgm Sao Paulo, Brazil
  • Overview
  • Reviews (125)
  • Photos (10)
  • Amenities
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  • Room tips (2)
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125 people have reviewed this hotel

Traveler rating
    40
    62
    16
    3
    4
See reviews for
19
20
14
61
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
Nashua, New Hampshire
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Staying at this hotel at the moment. The breakfast is pretty good and other meals are good in general, but limited choices. There is a shopping mall across the bridge where you can get most things you need while travelling. The gas station near by rarely has gas but does offer items similar to a convenience store.

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Hamilton, New Zealand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel is much further than the major attractions than indicated. 2 to 4 hours depending on traffic. Train and parties outside meant no sleep. Tried to cancel staff not helpful. Left 2 days early because we were miserable here. Staff did not care.

Was this review helpful? Yes 1
North Bergen
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 21, 2013

The location actually isn't bad as it puts you in walking distance to a lot of local night life. The problem is the city itself isn't the safest so if you aren't fluent in portuguese, go with a group of people for a little added safety or at least get home before the streets go empty. That said, there is... More

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CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Nova Iguaçu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Delray Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 2, 2013

Stayed here on 11/27/13. Restaurant was closed, breakfast was lousy, staff was not very friendly. I found the reviews here and the staff's response to them to sound much better than it was. I am not a complainer but was frustrated by the experience. I would stay again in a pinch, but would be looking for alternatives. It is also... More

Was this review helpful? Yes 1
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Nova Iguaçu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More

Halifax, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2013

Our experience at this hotel will be forever memorable because of the exceptional patience, professional service and consistent focus of the staff in dealing with a difficult situation and making the end result worth staying at the Mercure. We have nothing but high praise for the unending contribution of the staff as a whole in working together to provide alternatives... More

Was this review helpful? Yes 1
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Nova Iguaçu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Rio de Janeiro, RJ
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 23, 2013 via mobile

Great for Business Stay. City itself doesn't offer too much but if you have something that demands a sleepover, this is a fair place to stay. Breakfast does not match overall good service. Few options

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CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Sorry for not satisfy you in our breakfast. Your feedback is extremely important to improve our services and make sure that actions are taken to improve it. We expect to guest you soon and change your mind about our breakfast. Best Regards. More

Sao Jose Dos Campos, Brazil
1 review
5 of 5 stars Reviewed July 6, 2013

Good hotel with good price. It is a new hotel where still some, less essential elements has to be finished. Ideal location when your meetings are outside Rio, less traffic problems. In the surrounding are good restaurants for dinner and social activities.

Review collected in partnership with Accorhotels.com

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CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Thank you for your considerations. We'd like to inform that the services have not yet offered like a restaurant will be ready in 2013, September and the convention center in 2014. Best Regards. More

United States
Top Contributor
102 reviews 102 reviews
75 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed January 2, 2013

This is a new property and feels vacant. We had a good price and the hotel was perfect for our needs except for a few things. The pool was absolutely filthy, low water, full of dirt on the bottom, murky and cloudy. And there wasn't a restaurant which was advertised on the Mercure website. We were informed, it being New... More

Was this review helpful? Yes
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Nova Iguaçu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

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Additional Information about Mercure RJ Nova Iguacu

Address: Avenida Doutor Mario Guimaraes 520, Nova Iguacu, State of Rio de Janeiro 26255-230, Brazil
Location: Brazil > State of Rio de Janeiro > Nova Iguacu
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure RJ Nova Iguacu 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
200

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