We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure RJ Nova Iguacu

1.0 of 5 Avenida Doutor Mario Guimaraes 520, Nova Iguacu, State of Rio de Janeiro 26255-230, Brazil
Hotel website
Hotel deals
Special Offer
Package Deal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Mercure RJ Nova Iguacu
Professional photos View all
Browse nearby
Mercure RJ Nova Iguacu
Write a Review

170 reviews from our community

Traveler rating
    56
    83
    19
    7
    5
See reviews for
23
24
19
89
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (170)
  • Mar-May only
    (36)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (41)
All months
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 17, 2014

Great experience and welcome. Large rooms and bed. Very clean. It's a new hotel and rooms are very modern. Rooms have a desk which is ideal for business trips. Internet can be slow especially in the evenings once guests start checking in. Very well located.

Was this review helpful? Yes
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Nova Iguaçu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed September 15, 2014

I like the hotel property, restaurant and staff. But, the internet is a big disappointment. Here for business for a long time and we struggle with the often unavailable and always slow internet. When the front desk is contacted they are nice but the problem is never resolved.

Was this review helpful? Yes
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Nova Iguaçu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

La Rochelle, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

I stayed in this hotel for three whole months from May till July 2014. My stay was for business as is the case for a good half of the guests here. The bottom line is that if you HAVE TO stay in Nova Iguacu, the Mercure is clearly the best deal. Pros: The hotel is relatively new and generally speaking... More 

Was this review helpful? Yes 1
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Nova Iguaçu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

Bruxelles
1 review
4 of 5 stars Reviewed August 2, 2014

Nice hotel, central location close to shopping and nova iguacu down town. Nice people. Food ok, fitness center ok. Quality versus cost ratio ok. A few negative points: -when I asked for a glass of wine, they did not have any wine -avoid top high levels floors for noise -absence of 2 chairs in double rooms making difficult to eat... More 

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Nova Iguaçu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will... More 

Nashua, New Hampshire
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2014

Staying at this hotel at the moment. The breakfast is pretty good and other meals are good in general, but limited choices. There is a shopping mall across the bridge where you can get most things you need while travelling. The gas station near by rarely has gas but does offer items similar to a convenience store.

Was this review helpful? Yes
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Nova Iguaçu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Hamilton, New Zealand
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 12, 2014

This hotel is much further than the major attractions than indicated. 2 to 4 hours depending on traffic. Train and parties outside meant no sleep. Tried to cancel staff not helpful. Left 2 days early because we were miserable here. Staff did not care.

Was this review helpful? Yes 1
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Nova Iguaçu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

North Bergen
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 21, 2013

The location actually isn't bad as it puts you in walking distance to a lot of local night life. The problem is the city itself isn't the safest so if you aren't fluent in portuguese, go with a group of people for a little added safety or at least get home before the streets go empty. That said, there is... More 

Was this review helpful? Yes 1
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Nova Iguaçu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Delray Beach, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 2, 2013

Stayed here on 11/27/13. Restaurant was closed, breakfast was lousy, staff was not very friendly. I found the reviews here and the staff's response to them to sound much better than it was. I am not a complainer but was frustrated by the experience. I would stay again in a pinch, but would be looking for alternatives. It is also... More 

Was this review helpful? Yes 1
CRISTIAN Y, Gerente geral at Mercure RJ Nova Iguacu, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Nova Iguaçu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure RJ Nova Iguacu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure RJ Nova Iguacu

Address: Avenida Doutor Mario Guimaraes 520, Nova Iguacu, State of Rio de Janeiro 26255-230, Brazil
Location: Brazil > State of Rio de Janeiro > Nova Iguacu
Price Range (Based on Average Rates): $
Hotel Class:1 star — Mercure RJ Nova Iguacu 1*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Cheap Tickets, Hotels.com, Expedia, Despegar.com, Travelocity, Agoda, Odigeo, TripOnline SA, ACCOR and Tingo so you can book your Mercure RJ Nova Iguacu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
View from room (7)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (3)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (5)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay