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Railay Bay Resort & Spa

145 Moo 2 | Ao Nang Amphur Muang, Railay Beach, Krabi Town 81000, Thailand
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Privacy cottage
(22)
Swimming pool
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Very good
(4)
Railay Bay Resort & Spa
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Railay Bay Resort & Spa
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1,259 reviews from our community

Traveler rating
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228
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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London
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed today NEW

An average resort with a beautiful location. Railay beach is accessed only by boat so there aren't any day trippers. There are just a handful of resorts on the beach so come nightfall it's beautiful and rather serene on the beach. The resort is quite pretty; definitely not a four-five star - fraying at the edges slightly. The reception staff... More 

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1 review
4 of 5 stars Reviewed 4 days ago NEW

First time stayed here for 2 nights. Great location, amazing view for sunset, beautiful beach, nice and relaxing pools area. many packages for travel and tour, comfortable room, peace and clean, good breakfast but poor wifi and restaurant service.

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singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I would not stay here again. Room run down, airconditioner became a waterfall during The night, toilet stained, cob webs in bathroom, hard bed, pool shower area green with slime, no smile or Word from The pool towel guy, cups And dirty glasses not picked up around the pool area until late afternoon, tea at breakfast was like Water so... More 

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Trondheim, Norway
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

We where living at another place at Railay, but went here for desserts and drinks one night. The reason for stopping at this place was the sign for "happy hour". The first thing we noticed was that the staff had no control over the orders. We had not even given our order, before one of the stadd asked us if... More 

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Bangkok, Thailand
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Our overall stay here was anything but below average. To be honest possibly a bit of a let down. We came here expecting high quality service however what we found was a resort that was just wasn't up to par. 1. Service - Very slow. The check in process took us forever. The staff seemed to try to be helpful... More 

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1 review
1 of 5 stars Reviewed 6 days ago NEW

My friend forgot one umbrella in my room. They want to charge us 500B for the missing umbrella. We told the hotel, we forgot in friend's room. They say: cleaning lady put 3 umbrella in my room which is not true. Is never 3 umbrella in my room. There are always 2 set of cup, 2 set of flipflop... 2... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I am currently staying at the Railay Bay hotel and felt I had to write a review which I haven't ever done before. I'm very disappointed with our stay. The staff are as said above very unhelpful, rude and not at all interested in helping their guests u like other resorts we have stayed at in Thailand. The whole hotel... More 

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Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here with a couple girl friends. Booked last minute -one room for three persons. One very large plush bed and a plush twin as well so not just a little cot like many hotels usually do for the extra bed. Couch in the room too. Jetted tub (clean) and separate shower (mostly clean-but shower walls could've been cleaner.) We... More 

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New York City, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Don't even know where to begin with this miserable establishment. I have never stayed at a worse hotel in all my trips to Thailand and the Krabi Islands. It all began at check-in. The queue was 30 mins long and when I finally got to the desk I was "greeted" by a miserable human being of a woman who didn't... More 

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Phuket, Thailand
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The Railay Bay Resort and Spa is right on Railay beach, away from the mooring areas of the long tails and speedboats. It is a great location. We stayed in a Privacy Cottage with outdoor Jacuzzi. The rooms are nice but lack the attention to detail we found at some of the other properties we visited in the area. The... More 

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Hotel & grounds (139)
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Amenities (14)
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Beach (7)
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Pool (12)
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Railay Deluxe Double Room (33)
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Railay Garden Pool Two Bedroom Villa (72)
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Railay Privacy Cottage (34)
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Railay Suite Cottage (33)
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Second Pool (10)
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The Hotel (10)

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Room/suite (9)
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Hotel & grounds (3)
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Dining (3)
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