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Sand Sea Resort

39 Moo 2 | 39 หมู่ 2, Railay Beach, Krabi Town 81000, Thailand
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Sand Sea Resort
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Sand Sea Resort
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640 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reading, Massachusetts
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

First I need to say that we left an iPad in our room after checking out. We called later that day, they had it and mailed it to our daughter who is living in Bangkok. That is great service! Location is great, right on beach. Breakfast is very good but go to Walking Street for Dinner. Go past the first... More 

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El Dorado Hills, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

When we first arrived, we were put in rooms towards the back of the hotel...I think 18something. They smelled horrible! Sewage smell was very strong and the first night, the power went out several times for quite a while. The next morning I called the front desk and asked to be moved. They were very accommodating and moved us into... More 

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Bangkok, Thailand
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

The enviable location of this resort is unfortunately overshadowed by its terrible service and management. Rooms and bungalows are okay for a 3/4 starts hotel but everything else is disappointing, to say the least. The beachfront restaurant offers overpriced, below average food. More often than not they will bring you the wrong meals and even claims it's your own order... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Thailand is know for smiles and service- from the street stalls to the guest houses to the 5* hotels. Then there is Sand Sea Resort. The staff are miserable and unhelpful and we have been here two days and yet to see a smile from any of them. Eating here is stressful due to the struggle to get any attention... More 

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Dorking, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

We arrived at the hotel room and to our delight the hotel grand delux room was great. The beach is stunning and pool area is lovely. However the service here is the worst I've ever experienced, the food is well below average and possibly bad enough to prevent you eating Thai food ever again, my girlfriend even had a club... More 

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Singapore, Singapore
2 reviews
2 of 5 stars Reviewed 1 week ago

The hotel is very near to the beach, very relaxing. It has 2 swimming pools and with big rooms. However, their services is superb poor, very very unfriendly. Their food is just so-so compare to those restaurant at other hotels. Also be careful when paying for the bills, certain bills they do not show the breakdown and will short-change.

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Singapore, Singapore
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was comfortable and house keeping spot-on. But service generally lagged ... We found the tours booking staff was generally unfriendly & unresponsive and we used an outside one (also much cheaper). Even the restaurant service was unwelcoming and food average at best. We ended up eating all meals at nearby resorts.The spa was more expensive and clearly lacked... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just got back to Malaysia from Railay Beach about a few days ago. We stayed at Sand Sea Resort for 2D1N and it was heavenly. After a few emails exchange with the hotel, we were greeted by their representative at the airport, and was taken by a van to their office near Ao Nam Mao Pier before transferring us... More 

Was this review helpful? Yes 3
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed a night, "cheapest" room, a detached bungalow..comfy big bed, clean, aircon, wifi, lovely room with a clean presentable basic bathroom..v quiet. Couldn't believe why any negative comments I've heard, pool maybe on the small size for such a large resort but I'm being picky..staff were friendly, a resort as good as some more expensive..I'd definitely return!

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Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is RIGHT on the beach - in the middle of everything. End of the good stuff. Now for the bad: The staff wasn't interested in providing good service. The room smelled like sewage. The bathroom wasn't air conditioned. The hot water was non-existent, along with the water pressure. The wifi was poor. I waited at the desk for... More 

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Beach (6)
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Deluxe Bungalow (36)
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Grand Deluxe Building (48)
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Second Pool (12)
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