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Bhu Nga Thani Resort and Spa

Certificate of Excellence
Ao Nang Beach Resort, 142 Moo -2 Ao Nang | Railay East beach, Railay Beach, Krabi Town 81180, Thailand
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Bhu Nga Thani Resort and Spa
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Bhu Nga Thani Resort and Spa
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411 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Booked airport transfer with 1400bath on way and arrangment is smonth. They pick us up from airport and reached to the ao nammoa pier entrance with mini van. Since that the entrance of the concrete pier is quite a distance to the boat,they also arranged to sent us by tuk tuk. After 15 minits traveling on the sea, we reached... More 

Was this review helpful? Yes 1
Bhungathani, Director of Sales at Bhu Nga Thani Resort and Spa, responded to this review

Dear iceloo, Thank you for your valued comment, I have shared to the team and definitely it is our commitment to providing the best to the guest. Regarding to your feedback on your breakfast experience, we have put in the improvement list of the resort. Salty water problem is under maintenance project and we will get rid of soon. Thank... More 

1 review
2 of 5 stars Reviewed 1 week ago

I had family coming over from the UK and as with two small children we wanted to stay somewhere a bit more high end and at the cost we choose to book here. Firstly they did not cater for the childrens beds wanting an extra 1,000 THB per night which was not stated in the booking - luckily reception did... More 

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Bhungathani, Director of Sales at Bhu Nga Thani Resort and Spa, responded to this review

Dear Amanda C, Thank you for your time to give us your feedback during stay and please accept my sincere apologise on behalf of Bhu Nga Thani for the inconvenience caused. We hope you understand the situation that we really did not expect the problem and unfortunately it has been happened during Thai New Year(Songkran Festival) and all of the... More 

Pontefract, United Kingdom
Top Contributor
168 reviews 168 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed for 5 days in May (low season). The hotel and room was nice, clean and the staff were friendly - however there are a few things that need to be improved: - The pool and pool bar is supposed to be open 8am-8pm but it was rare to see anyone there before 10am so we couldn't get towels... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Unfortunately the villa with pool provided was in dire need of repair. When paying 300 per night you expect all facilities to be in good operating condition. The large tub bath did not have any water. The A/C unit when it worked was noisy to the point of waking you up or preventing sleep. The pool waterfall feature did not... More 

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Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Out of all the resorts in Railay, Bhu Nga Thani has the best visual appeal from outside. Plus points: close to the pier where boats pick n drop. Close to the shop & local restaurants, comfortable room, pleasant & helpful staff. Negatives: Salty tap water; its on east side;constant drainage smell Overall a nice place to stay but I would... More 

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Bhungathani, Director of Sales at Bhu Nga Thani Resort and Spa, responded to this review

Dear Sharad83, Thank you for taking your time to provide a review of your recent stay with us. Please accept my sincere apology for the inconvenience caused especially the salty water taste, your feedback has been noted.The problem was from the effect of tidal bore and we will get rid of this problem as soon as possible. For the drainage... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We found staying at Bhu Nga Thani to be an overall very good experience. The staff where Lovely and very helpful and the hotel had a lovely vibe. The pool was a great place to relax when not at the beach and the rooms were Good for the price. The Massage was absolutely amazing!!!!!!!!!!!!!!!! Bee Has the hands of an... More 

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Bhungathani, Director of Sales at Bhu Nga Thani Resort and Spa, responded to this review

Dear Roxy P, Thank you for your valued comment, I have shared to the team and definitely it is our commitment to providing the best to the guest. Thank you again for giving us a chance to serve you, we look forward to your return visit soon. Yours truly, Bhu Nga Thani Resort&Spa More 

Tokyo
1 review
3 of 5 stars Reviewed 3 weeks ago

Tap water was salty, didn't feel very comfortable after having bath in salty water. The SPA was really good and child friendly, I was able to bring both my children with me, aged 1 and 6. They also offered a free babysitting in my room during my SPA session.

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Bhungathani, Director of Sales at Bhu Nga Thani Resort and Spa, responded to this review

Dear Peilan H, Thank you for taking your time to provide a review of your recent stay with us. Please accept my sincere apology for the inconvenience caused especially the salty water taste, your feedback has been noted.The problem was from the effect of tidal bore and we will get rid of this problem as soon as possible. Thank you... More 

Singapore, Singapore
Top Contributor
75 reviews 75 reviews
63 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the entrance the hotel seems artsy, exotic and modern with a hint of local touch. It's at east railay, in the day when the tide recedes, there's not much of a beach but when the tide is high, it's nice. As you move closer, the dining area seems a lot simpler and no frills. The dining menu is more... More 

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Bhungathani, Director of Sales at Bhu Nga Thani Resort and Spa, responded to this review

Dear KahChin, Thank you for taking your time to provide a review of your recent stay with us. Please accept my sincere apology for the inconvenience caused especially the dinner services, your feedback has been noted and I will personally discuss with our team to make improvements to the areas you have mentioned. Thank you again and we wish to... More 

Malaysia
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights, overall satisfied but their service should improve! Especially for house keeping,1st day service didn't change the bed sheet,no add on those amenities which like cotton tips,tooth brush and etc..not really privacy because found have some outsider people's jump in the swimming pool area due to the hotel no any staff are duty at the swimming pool area..have... More 

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Bhungathani, Director of Sales at Bhu Nga Thani Resort and Spa, responded to this review

Dear Jesphannie, Thank you very much for your valued comment, I have shared to my team concerned and definitely we will improve on the points that you have reviewed. For the topic of outsider jumped into our pool, I have checked with our pool bar supervisor, he/she was one of our in-house guest's friend and wanted to buy a one... More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Family of 6 on holiday travelling around Thailand - we booked 3 rooms for 4 nights at Bhu Gha Thani Resort in April and on our arrival at the hotel everything appeared to be fine, however unfortunately before too long that was all about to change.... The rooms themselves were very spacious and comfortable, however on day 2 the hot... More 

Was this review helpful? Yes 3
Bhungathani, Director of Sales at Bhu Nga Thani Resort and Spa, responded to this review

Dear Jamie M, Thank you for taking the time to give us your feedback. Please, accept our apologies that we did not fulfill your needs nor meet your expectations on this occasion and thank you for informing us of your experience. Rest assured I have taken your feedback in mind and shared to my team. We will work on improving... More 

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