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Felda Residence Trolak

Sungkai 35600 , Malaysia
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Ranked #1 of 1 Hotels in Sungkai
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11 Reviews from our TripAdvisor Community

Traveler rating
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5
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Louisville, USA
Contributor
13 reviews 13 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 29, 2014

Stayed here for my company's retreat. Took the VIP room with my colleague. The room was very clean and quite pleasantly furnished - even with an "art piece" on the wall. Aircon worked well. But it was musty smelling - like no one has used the room for years. There was kettle and tea/coffee. Each floor had an ironing area.... More 

Was this review helpful? Yes 1
Petaling Jaya, Malaysia
Top Contributor
107 reviews 107 reviews
97 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed November 22, 2014

This is a hostel rather than a hotel and is mainly used for team building by different organisations. Its location in a palm-oil estate makes it unique with its landscaped gardens. The room is basic and with its old furniture, it does have a retro appeal to it. It’s cool at night and I slept well with the windows open.... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 7, 2014

Went for a company trip... first impression...average... reception area...just below average.. Area...average... Staffs...average... Team building Facilities...average... Facilitators...slightly above average.... Food at lakeside...lunch...about 15 choices..not much options for kids....for dinner...quite a decent menu..taste..average..price...cheap..rm5 for a plate of noodles.. Food at anjung...bfast..lunch...dinner...ok.. Room.. dusty abd wud be sensitive for sinusitis people...may hv not chg the curtains for quite some time..tv3..astro ria...hbo...fox sports..only.....the... More 

Was this review helpful? Yes 2
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Madam/Sir, Thank you for choosing Felda Residence Trolak. We apologize for the inconvenience caused. We are looking seriously in improving our services and we truly appreciate your positive and negative feedbacks. Have a pleasant day. More 

Malaysia
Top Contributor
56 reviews 56 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed January 18, 2014

To be simple and straight forward, forget about going there, why? 1) poorly maintained 2) room smells bad 3) insect and mosquito infested 4) salty and lousy choice of food served at buffet 5) nothing much to do there There are other more worthy holiday destinations, so don't waste your time and money. Cheers!

Was this review helpful? Yes 7
PRSB, Manager at Felda Residence Trolak, responded to this review

Dear Sir/Madam, Thank you for choosing Felda Residence Trolak for your recent holiday destination and thank you for the constructive feedbacks. However we would like to apologize for the inconvenience caused during your stay. We are looking into the matter highlighted seriously and will rectify soonest possible. Have a good day! Manager More 

Travelers are raving about these Sungkai hotels

Ipoh, Perak, Malaysia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 1, 2013

Top rooms are quieter and cooler. Hotel rooms are spacious with iron board, mini-fridge, hot water tea-pot and HBO tv channel. Nice relaxing place for family with old folks, cooling, quiet and peacefull atmosphere. Even old folks on wheel chair are easy to move about with smooth foot-path road. Only negative point was........ "ANTS" on the bed side...... need quality... More 

Was this review helpful? Yes 2
Malaysia
Contributor
19 reviews 19 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed June 24, 2013

I was here for a night for my company's team building activity. The place is surrounded by greeneries which is a plus point. However, my nightmare started from the moment I stepped into the room. It was quite old and dirty. When I took a look under the washbasin, I was totally disgusted. It looks as though it was never... More 

Was this review helpful? Yes 2
KL
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 18, 2012

It would appear that maintenance is a tough mistress to keep. Made a return visit (there have been several) to the Hot Springs with a friend from Oz. I was actually gushing about what a lovely place it was, and was praising the management's efforts in upkeeping the place to relatively competitive (by Malaysian standards) levels. My cynical friend kept... More 

Was this review helpful? Yes 6
KL
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 4, 2011

I beg to differ from the earlier brickbats... And for further info, I am not an employee of Felda in any way. I went there for the hot springs... and was pleasantly surprised by the hotel. Clean, well maintained. The facilities could be better, for eg, private hot pools would be a great addition. The villas a rea a tad... More 

Was this review helpful? Yes 4
Kuala Lumpur, Malaysia
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 18, 2011

This is so far the worst vacation trip ever. I would encourage all the citizens to pass this trip even if they provide exclusive free (therefore you will get a lot of disappointment). They provide lousy accommodation, trash food and beverage, a lot of mosquitoes and insects and etc. Kindly knowing the nearest hospital or clinic if you are bringing... More 

Was this review helpful? Yes 12
Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed February 25, 2010

Ermm..how do I start ! Everything is bad the moment we step into the hotel, and seriously, I can't wait to check out the moment tomorrow's daylight come ! Don't be fooled by the glossy website and marketing, this is a badly maintained hotel ! I have the feeling that this was originally government office block that was converted into... More 

Was this review helpful? Yes 4

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