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All 23 Senggigi hotels

The Santosa Villas & Resort

4.0 of 5 Hotel   |   Jl. Raya Senggigi Km 8, Senggigi, Lombok 83125, Indonesia
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53%
Ranked #16 of 23 hotels in Senggigi
A recent review
3 of 5 stars reviewed 3 days ago
lriley4 Albany, Australia
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220 people have reviewed this hotel

Traveler rating
    39
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    63
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Albany, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

On arrival we were a little disappointed with the check-in, there didn’t seem to be much of a system happening and quite a few people arrived to book in at the same time, nothing seemed organised and even though the staff were all very polite they didn’t really seem to be very organised. The book-in was a lot more drawn... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I stay just only one day at Santosa, the hotel very huge but note huge about the facilities and hospitality. In our room, the bath room so dirty and no have many accecories in there. Other things is the hotel often shutdown by itself for the light and electricity. But overall ya okay lah...

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Perth
Top Contributor
53 reviews 53 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We had our doubts with regards to this resort from previous reviews, and after being taken to our resort room room up in the back corner of this huge resort we unfortunately have to say, this hotel needs to step up their game. We entered the room which had a really repugnant smell and the wood blinds had never been... More

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Kuala Lumpur, Malaysia
Contributor
19 reviews 19 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I went for a department trip last week with around 30+ collegues. The hotel was picked out by our organizer. I was assigned to a Deluxe Cottage with 2 other friends. Overall, it was okay for the price that we paid. It was a little bit tired but still have its own charm. Pros: - Well maintained landscape - Great... More

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Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I co-organized a department trip for approximately 40 pax recently. 1) Hotel was clean but maintenance was inconsistent - the villa was better than the cottage and the cottage was better than the terrace rooms - the toilet could use some upgrading: the seat looked worn and while the design of the shower was interesting, draining was not efficient so... More

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Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

We were looking forward to our superior room in a luxurious resort. We were positioned on the fourth floor, furthest room from the resort (albeit a very tired room at that) on a 10 day R and R! Mind you we are fitter for the experience! By the way the balcony looked over the backyards of the shops on the... More

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Perth, Australia
1 review
1 of 5 stars Reviewed 1 week ago

We are currently staying at this hotel and it is tired old and in urgent need of refurbishment.The rooms we booked and paid for in Australia were not and by the queue at reception grossly over booked and the staff were not helpfull,so once again please review your decision to stay here.There are eight of us on a much anticipated... More

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Melbourne, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great experience at this Hotel, although we did receive a complimentary upgrade so I think that for the price we paid we were exceptionally happy ( I can see from other reviews that the older part of the Hotel has rooms that are tired and in need of refurbishment). I think we were meant to have one... More

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Indonesia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our stay did not start on the right foot. We booked 2 superior rooms for 4 pax. When we checked in, the front office told us that the hotel was fully booked and tried to get us to accept 1 bed villa + extra bed or beds. It was an upgrading they said from 2 superior rooms to 1 villa?.... More

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Perth, WA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Oops, but wait. Don’t they consider themselves to be a 4 star? This could be a great hotel, location is good and rooms are of a good size. Regrettably the rooms are showing signs of age and perhaps as a result of a deferred maintenance schedule. I really think they could be brought up to standard without too much grief.... More

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Additional Information about The Santosa Villas & Resort

Address: Jl. Raya Senggigi Km 8, Senggigi, Lombok 83125, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Santosa Villas & Resort 4*
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Also Known As:
The Santosa Villas And Resort
The Santosa Villas Hotel Senggigi
The Santosa Hotel
Santosa Hotel Mataram
The Santosa Villas & Resort Lombok/Senggigi

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#11 Luxury Hotel in Senggigi #13 Spa Hotel in Senggigi
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Senggigi, The Santosa Villas & Resort offers a range of accommodation styles from hotel to private pool villas with all amenities. The free form lagoon size pool, right on the beach, is the focal point of the resort to relax and enjoy the sun setting over Bali from the Sunset bar. Other facilities include bars, restaurants, 24 hour room service, tennis, kids club and conference center. Your home away from home. ... more   less 
Number of rooms
194

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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