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All 21 Senggigi hotels

Sheraton Senggigi Beach Resort

4.5 of 5 Resort   |   Jalan Raya Senggigi Km. 8, Senggigi 83355, Indonesia
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Ranked #9 of 21 hotels in Senggigi
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
bc2planker Squamish, Canada
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Squamish, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We recently spent 7 days at this wonderful resort. It was the end of a month long trip in Asia. Very glad we picked this place to finish the trip... Very comfortable and relaxing. A big step up from the guesthouses and budget places we stayed in along the trip! Being a starwood platinum member, I booked on starpoints. At... More

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sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, We are pleased that your 7 days at our resort have been so enjoyable… Apparently, you are happy to have used your Starpoints with us and as a valuable SPG platinum member, you have been upgraded to a Suite, which is the normal procedure for a platinum member as you can be upgraded upon check in upon availability.... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

The Sheraton Senggigi is about 1-1.5 hours from the airport, which isn't great but I felt that it was very much worth the journey! The hotel itself is a wonderful place to stay. We stayed for 6 nights and loved every minute of it! The way the hotel is designed is gorgeous, covered in greenery and flowers, making it very... More

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for staying recently at Sheraton Senggigi and the entire team is happy to have provided you with a rather nice overall experience. We are pleased that you would recommend our resort and we are totally aware that it is time for our hotel to go through some refurbishment and we are still waiting the schedule for... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We checked in after a 2 day 1 night trek to Rinjani crater rim and were limping in the lobby due to the strenous activity. The staff noticed that and ask if we wanted hot towels or massage in the room. This hotel is very well located with restaurants such as Yessy Cafe and massage parlours Lemongrass Spa within 5-10... More

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sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Thank you for staying with us after your hectic time climbing mount Rinjani! Based on your rating and comments, we are pleased to have provided you with a nice experience and thank you for sharing your tips, I personally like as well this grilled corn on the hill before sunset, very tasty! Hopefully Lombok will be again in... More

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 days ago NEW

We came as our 1st anniversary and belated honey moon. Stayed in room 4232. We are here till Sunday and are dreading our final week, worst hotel I have ever stayed in, always forgot something in my room be hand towel or shampoo or even water. They have finally sorted a week later. But we still have wake up at... More

Was this review helpful? Yes 2
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear Guests, Thank you for meeting with me to discuss your stay. I would like to offer our sincere apologies for the shortcomings you experienced. We appreciate your feedback and as discussed, we have taken immediate action as soon as we found out about your incident. We take allegations like these very seriously; the health and safety of our guests... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great time friendly staff best breakfast going only down fall was my wife and another lady drinking cocktails at pool bar ending up with methonal poisoning and office staff do not care that it happened when we reported it

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Thank you for reviewing your experience when still at hotel and since you have sent already 2 reviews, this one is the first one where apparently you were still quite satisfied with your experience when referring to your rating. Following your comment about the drink contamination, we have taken these allegations very seriously and we have engaged a... More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

I have just today returned from a 5 night stay at the beautiful sheraton in sengiggi. To be honest I was not ready to leave, as it felt like paradise!! I travelled with my sister and left my three children at home with my husband, so the trip was purely for rest and relaxation. We chose to fly from Bali... More

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sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for expressing in such a lovely way your recent 5 nights at our resort, we are pleased that you have enjoyed your relaxing time and found your way in our beautiful island. We are delighted with your comments especially about our great staff, they are undoubtedly still our best asset and we always have a nice... More

Auckand
Top Contributor
91 reviews 91 reviews
47 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent 4 nights at the Sheraton after a fairly hectic stay in Bali. It was a calm after the storm and perfect for our needs. We were surprised by the length of ride from the airport as were under the impression it was a short distance away. Also getting to Lombok by air is a mission . It Is... More

Was this review helpful? Yes 2
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Thank you for reviewing your recent experience at our resort on Tripadvisor and we are pleased that it has been a rather overall enjoyable stay. The distance between Bali and Lombok is around 30 minutes flight and from airport to Senggigi, could go from 1 hour to one and half hour however the road is pretty nice and... More

Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

For the price per room, its worth it. Just ensure that you turn on the air conditioning once you re-enter your room as it gives off that damp smell due to high humidity. Overall the staff are very friendly and to have a staff play the piano during breakfast it makes the whole experience even blissful. The towels seem to... More

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sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for reviewing your recent stay at our resort on Tripadvisor and we are pleased that your experience with us was somehow rather enjoyable. Thank you for mentioning our friendly staff and great if you appreciated Pak Hartono piano melodies on breakfast. Hopefully Lombok and Sheraton Senggigi will be again on your travel list soon and we... More

Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

7 relaxing nights spent in two inter-connecting rooms. The showers are starting to show their age but besides that, the rooms are clean and very comfortable. The breakfast choices are copious and varied - a thank you goes to Tono for serenading us with his piano playing each morning! The pool was a big hit for the children with ample... More

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, We are pleased that you spent 7 relaxing nights at our resort and thank you for all your interesting comments and recommendation. The Chef team will appreciate your feedback on the breakfast and the food quality, Pak Hartono our waiter pianist will be surely proud to be mentioned again! Our food is certainly a bit more expensive that... More

Fremantle, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

First hotel on our trip and a great choice. Maybe a little pricy but we had good service, from friendly staff and experienced a relaxing stay. Ayu from the Reception staff was very helpful when we needed to make sure about a hotel booking on Gilli Air, she managed to contact them and obtain confirmation. Lovely surroundings, and the breakfast... More

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for staying with us and we are pleased that we were your first hotel and apparently you had a great experience at our resort. Thank you for praising our staff and especially Ayu, she will certainly appreciate your kind words. We wish that you will return to Lombok sometime soon and we will be delighted to... More

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Additional Information about Sheraton Senggigi Beach Resort

Address: Jalan Raya Senggigi Km. 8, Senggigi 83355, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Senggigi
#4 Romantic Hotel in Senggigi
#7 On the Beach Hotel in Senggigi
#7 Family Hotel in Senggigi
#8 Luxury Hotel in Senggigi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Senggigi Beach Resort 4.5*
Official Description (provided by the hotel):
Sheraton Senggigi Beach Resort, an idyllic tropical retreat in Lombok. Enjoy a comfortable getaway amidst plentiful sun, sand and surf. Ideally located on Senggigi Beach, the lush western coast of Lombok, the resort is just a short walking distance of the town’s shops, restaurant, bars and merely 75-minutes drive from Lombok International Airport.Feel the warmth of Sheraton at your perfect tropical escape at the Sheraton Senggigi Beach Resort. ... more   less 
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Also Known As:
Sheraton Senggigi Beach Hotel Senggigi
Sheraton Senggigi Beach Hotel
Sheraton Mataram
Mataram Sheraton
Sheraton Lombok
Sheraton Senggigi Beach Resort Lombok

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