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Sheraton Senggigi Beach Resort

#10 of 24 Hotels in Senggigi
Certificate of Excellence
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Jalan Raya Senggigi Km. 8, Senggigi, Lombok 83355, Indonesia
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Sheraton Senggigi Beach Resort
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1,226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We just finished a 3 night stay at the Sheraton and had a wonderful stay. We had a two bedroom villa for a family of four and the villa was the best hotel accommodation I have stayed in. I realize the price is higher than the standard room, but really is value for money with all that is offered. Villa... More 

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Los Angeles
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If booking a villa is within your budget, be sure to do so at this hotel! You will be surprised with the size of the pool, the villa itself and the additional outside quarters :) We were just two - perfect for honeymooners - but the accommodations are perfect for a family of 4, with an additional spacious room and... More 

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for staying at our resort recently and apparently accommodated in one of our two bedrooms private pool villa that you have certainly enjoyed. They are spacious and offer a rare big swimming pool and garden with private access to the beach. As often mentioned by our guests, you found our staff helpful and smiling and I... More 

Perth, Australia
Level Contributor
117 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

In the past 20 hotels I have stayed in I think I have only eaten twice at the hotel. Normally I like to get away from the hotel for the best food and price but the Sheraton Senggigi changed that. We ate at 3 of their restaurants. 1st night was at Kebun Anggrek Restaurant for the all you can eat... More 

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sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying at our resort recently and we are pleased that your experience with us has been so enjoyable. Based on your lovely comments, we are delighted to read that our friendly associates and our food selection and quality have highly contributed to your satisfaction. The entire team will certainly appreciate such kind words. Beatriz is... More 

California
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second stay at the Sheraton Senggigi and it is still the same excellent value that it was last year. excellent suite upgrade for SPG Platinum members. The hotel has theme evening inexpensive buffets 4 times (I think) a week that are very popular and with a large and tasty offering. The breakfast also offer an impressive variety... More 

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for revisiting us after staying at our resort last year, we are always glad to welcome repeater guests, it means a lot for us. We have 3 themed buffets a week, Indonesian buffet, Indian Arabic buffet and Seafood buffet. We are pleased that you found them extensive and tasty. As often reviewed by other guests, we... More 

Cwmbran, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We only stayed here for 2 nights on our holiday in Bali, Lombok and the Gili's but I was very impressed with this hotel. The hotel is somewhat dated inside but do not let that put you off! Our room was spotless with powerful and roomy shower, nice balcony overlooking the pool. Breakfast was really good (included in our price)... More 

Was this review helpful? Yes 4
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Thank you very much for staying at our resort and we are pleased that your experience with us has been so memorable. We are glad that our friendly staff and our breakfast buffet display were two of your main sources of satisfaction however, too bad you did not try to have a dinner on our Sunset bar terrace,... More 

Buochs, Switzerland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night before traveling to Gili Islands. As usual you always feel at home on arrival at any Starwood Property. The staff at the front desk and the front desk manager were extremely helpful and knew their products very well. The front desk manager could also solve the Wifii issues we had at our room. The view... More 

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for visiting us recently and we are pleased that your night stay was so enjoyable. We are glad to read that our helpfulness staff at Front Desk and our food quality were the main reasons of your overall satisfaction. Hopefully Lombok will inspire you another trip and we will be delighted to welcome you back at... More 

Jakarta, Indonesia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I will start my review with the service. I give two thumbs up for their great services. My colleague was sick. During breakfast time, I ask if I could bring some bread for my colleague. The manager offered to deliver the breakfast (bread and porridge) to our room. After that, during our entire stay, they gave double amount of mineral... More 

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for your recent visit and we are very pleased that you had such a great experience at our resort. We are glad to read your kind words about the great service provided by all our associates and thank you for mentioning our buffet breakfast, the chefs will appreciate. Based on your valuable comments, our property is... More 

Kota Kinabalu, Malaysia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I am still at this hotel in fact and trying out the breakfast. I must say I've had a wonderful experience since I arrive. The reception was superb n the hotel has a very beautiful lobby and the view of the beach and ocean is breathtaking. The room is unfortunately quite old but it will do. The bed is as... More 

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying with us currently and sharing already your experience at our resort. We are pleased that your stay is so enjoyable and among your lovely words, we do appreciate particularly your praise about our friendly staff . We wish that the rest of your stay will be on the same note and we will definitively... More 

Cyberjaya, Malaysia
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The services by the staffs (FO, Housekeeping, dive center, beach cleaners) are almost flawless. The housekeeping & landscaping of the common area, and beach are amazing. And great job on the turtle conservatory! Facilities are generally old, some items such as showerhead, curtain, rails are stained and could really do with some refurbishing.

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying with us recently and based on your rating, we are sorry that your experience at our resort was perceived only as average. Apparently, the reason of your dissatisfaction was about your room and some facilities, we are aware that our resort is now a bit dated and we are waiting the schedule for a... More 

Alice Springs
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed in Bali for a few days it was well worth the effort to pack up and take a quick flight over to Lombok Praya (Island) and spend a few days here at the Sheraton. I don't think I have ever see such a variety of food on offer for breakfast - which was included.The Ocean view rooms are... More 

Was this review helpful? Yes 2
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying recently at our resort and for sharing your experience with us on Tripadvisor. Based on all your positive comments, we are pleased that your overall stay was enjoyable and great to read that you have appreciated our breakfast buffet and the friendliness of our associates. We wish that Lombok will be again in your... More 

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