We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Senggigi Beach Resort

#10 of 23 Hotels in Senggigi
Certificate of Excellence
Hotel website
Hotel deals
Jalan Raya Senggigi Km. 8, Senggigi, Lombok 83355, Indonesia
Special Rate
SPG Hot Escapes
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Senggigi Beach Resort
Professional photos View all
Browse nearby
Sheraton Senggigi Beach Resort
Write a Review

1,191 reviews from our community

Traveler rating
    504
    461
    157
    45
    24
See reviews for
294
526
52
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (321)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1191)
  • Mar-May only
    (273)
  • Jun-Aug only
    (321)
  • Sep-Nov only
    (340)
  • Dec-Feb only
    (257)
All months
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I've just spent a long weekend here with my girlfriend to "celebrate" my closing proximity to the big 5-0. The hotel location and staff are first class, but the rooms are starting to look a bit rough-around-the-edges. The private beach is kept super clean, and access between pool and beach is no problem for all ages. Food and drink are... More 

Was this review helpful? Yes
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I just returned from one week in Bali and Lombok at various SPG resorts (The Laguna, Sheraton Senggigi, and Westin Nusa Dua). We traveled to Lombok from Bali via fast boat (from Padang Bai) - I would recommend flying instead as it's more affordable and faster than the boat ride. The Sheraton was unable to pick us... More 

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for staying at our resort recently after your Bali Tour. As you mentioned, it is more affordable and faster to reach Lombok by plane. We are sorry if the communication at Front Desk was not clear enough and they wrongly showed you a Suite without prior information of the rate. You can ensure that we will... More 

Mount Gambier, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Sheraton Sengiggi for 5 nights and could not fault the staff for their friendly welcoming manner during our stay. Special thanks to Ayu, Customer Relations Manager for her professionalism and graciousness. A big thank you to the breakfast kitchen staff for providing gluten free bread and flapjacks for my husband. The gardens were beautiful and tranquil... More 

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for your recent 5 night stay at our resort and we are pleased that our staff has mainly contributed to your overall satisfaction. Ayu will certainly appreciate your lovely words as well as our kitchen team. With such a nice memory of your experience at our resort, it is reasonable to expect to have the pleasure... More 

Yogyakarta, Indonesia
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked a special rate for Indonesian. The hotel itself is quite far from Lombok airport, around 1.5 hours. If you plan to explore southern/central/eastern part of Lombok the hotel location may not convenient to you. Check in process was fast. I registered as SPG member and I think I was put on special room for SPG member, because it has... More 

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Thank you very much for staying with us recently and we are pleased that your overall experience at our resort was enjoyable. Many thanks for sharing your valuable comments with us, your feedback will be shared with the team and wherever possible, we will certainly take some necessary corrective action. As you mention, we have a small lounge... More 

perth
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel right on beach. Beautiful gardens, great rooms. Nothing is too much trouble for the staff. Breakfast is a banquet so much to choose from. Bar is very expensive but everything is just fantastic.

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying with us recently and we are pleased that you had such a great experience at our resort. We are delighted that your main source of satisfaction was mainly about our staff service and our breakfast buffet display, the team will certainly appreciate. Hopefully you will prepare your third stay soon and we will be... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Good place to relax and enjoy the beach view and very good facility. All staff very friendly and very helpfull. I am breastfeeding mom that need to pumping and keep the milk fresh. All staff look very happy to help me, give all i need so i can pumping and give the best to my baby. Good place for company... More 

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying at our resort recently and for reviewing so nicely your experience with us. We are pleased that you had some enjoyable and memorable moments at Sheraton Senggigi and apparently our friendly staff has highly contributed to your overall satisfaction. We wish that Lombok will be again in your travel plan in the near future... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel staffs here are very friendly and helpful, we were given rich information upon check-in. I am very impressed of their services. I left my sunglasses at the pool and I noticed the next morning but I could get it back 10min after I gave a call to the customer service. Overall, this resort is very comfortable to spend... More 

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Thank you very much for staying with us recently and for reviewing so positively your experience at our resort. Based on your comments, we are pleased that you have enjoyed your stay mainly due to our staff friendliness and the great service that they obviously provide to you. We wish that Lombok will be again in your travel... More 

Melbourne
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice location for first time visit to Lombok. Rooms a bit tired and not maintained to good standard - especially bathrooms. We were there in part to celebrate a birthday for one of the wives - a birthday cake had been arranged and agreed, but it was never provided, despite several reminders. Gardens, pool and bar/restaurant all very nice.

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Thank you for staying at our resort recently and for sharing your experience with us. I am sincerely sorry that we forgot to deliver your birthday cake, I have forwarded your comment to our kitchen team for further investigation. Hopefully you will revisit Lombok in the near future and we will be pleased to welcome you back at... More 

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel location is perfect in the heart of senggigi beach, perfect place for family holiday and meeting event. The design look old and need improvement, but service is good. Wifi password must asking which are hoping ready in room or guest card. Airport lounge is awesome, great place before take off back to home town. Wondering charge 60k for handling... More 

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for staying with us recently and we are pleased that your overall experience was good. Our hotel look and design is rather rustic however a major renovation plan is still in the air and hopefully could start early next year. We wish that you will come back to our resort on your next holiday and we... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Me and my family visited Lombok in april 2015 and decided to stay in sheraton hotel. Good hotel with Great location. But the problem is we had to wait 3 hours until the room is ready. Fortunately the staff were very communicative and friendly, so 3 hours is like nothing.

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for staying with us recently and we are pleased that your overall experience at our resort was enjoyable. We are sorry that you had to wait so long to get your room, maybe on this day the hotel was full and we had to face some challenge to deliver all the rooms on time. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,090 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1070)
Viewed
Pool/beach area (324)
Viewed
Hotel & grounds (253)
Viewed
Room/suite (114)
Viewed
Bathroom (35)
Viewed
View from room (60)
Viewed
Family/play areas (9)
Viewed
Dining (104)
Viewed
Business center/function rooms (1)
Viewed
Other (170)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (2)
Viewed
View from room (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities