Good place to stay if you are into peace and quiet. more

A really nice place to stay. Made to feel welcome from the moment we arrived at the reception desk in the gorgeous lobby. Was given a first floor room, rang guest services and asked if a ground floor room was available and within minutes a porter appeared and moved our bags to a beautiful garden terrace room. The room was... more

We were married at this hotel in August 2002 and we couldnt have been happier with facilities or service. We planned to head back there in January with our two young children but after many months of calls and emails we have given up and are heading to Meridien Bali instead. Being a gold SPG member did not help in... more

We have just come back from 7 nights at the Sheraton in Sengiggi. We arrived in Lombok after two weeks on the Gili Islands looking forward to some luxury on our honeymoon. We booked a deluxe terrace room and the first room we were given smelt really bad, it was really musty and damp. We are not generally complainers but... more

Just leaving the Sheraton hotel in Lombok, Indonesia, and wanted to drop a few lines while it's all fresh. Did 3D/2N and this was my first time in Lombok (my wife is Indonesian and has been several times). We really enjoyed our stay, the grounds were excellent, we stayed in a terrace room after reading several reviews that recommended that.... more

the hotel room is so-so and without bath tub (deluxe seaside room). a little bit needs of renovation but it is clean and cool. very nice view from the room (garden plus ocean view). the service is so-so because they couldn't find an umbrella for us and it was raining for 2 days but they are friendly with big smile... more

We stayed at this hotel for 4 days and they were wonderful, when we first arrived the room that we were staying in smelt and felt very damp, we told reception and were upgraded to a suite which was great ( and didn't smell funny). The staff said this was because they didn't want us having a bad memory of... more

First, some context. We spent four weeks in Bali, Five Days on Gili Trawangan and seven days @ the Sheraton in Lombok. Hotels included the Westin, Le Meridian and Laguna on Bali and a couple nice local places. Why did we like the Sheraton so much? Fist off the Sheraton is very reasonably priced (1/4 of the Laguna based on... more

Just came back yesterday from Lombok. Our best 5 days in a long long time. The people makes the trip so special - from the hotel staff, the drivers, the trinklets sellers outside the hotel - were all so friendly, Yes - we got fleeced using the Sheraton Hotel's Tour Desk for our boat trip to Gili Islands (they used... more