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Sheraton Senggigi Beach Resort

4.5 of 5 Jalan Raya Senggigi Km. 8, Senggigi, Lombok 83355, Indonesia
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Certificate of Excellence 2014
Sheraton Senggigi Beach Resort
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Sheraton Senggigi Beach Resort
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1,130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (305)
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Mannheim, Germany
1 review
5 of 5 stars NEW

We just returned from 7 nights at the Sheraton Senggigi and had a great time. The staff was amazing and helpful! And always with a smile! Had a wonderful Chinese New Years meal as well as meals from the Sunset Bar. Excellent breakfast! We had a deluxe room in building 4, 3rd floor. Was clean and well maintained. We also... More 

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Thank you very much for staying at our resort recently and for reviewing so nicely your experience with us. We really enjoy reading your kind words about our staff friendliness and about the food quality, the entire Chef team will certainly appreciate your praise. Such memorable experience might inspire you another visit that we wish to be in... More 

Jakarta, Indonesia
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I gave 3/5 for the simple fact that the hotel could be better in terms of maintenance and comfort. Despite its location, by the beach, quite, easy access to many amenities and cafes, my room had an odour as if it has not been used in many weeks. It took 2 days to get rid of it and even that... More 

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying at our resort and we are sorry that your experience with us was only average. Our hotel is 23 years old and our Engineering team works effortless to maintain our property at best and you can easily imagine that it is quite a challenging task. We are pleased that you found our staff friendly... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

My wife , 4 year old daughter and i stayed at this resort for 5 nights and had a great time. The resort is great , rooms are well kept but the beach is lousy. Lombok itself is mind numbingly boring and so it was great to have stayed in a resort where we could spend most of our time... More 

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for your recent stay with us and we are pleased that your 5 nights at our resort were enjoyable. Apparently you have appreciated our facilities excepted for the beach where we try our utmost to keep it clean with a team of beach keepers and monthly cleaning programs. Hopefully Lombok will be again on your travel... More 

Kuala Lumpur, Malaysia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My Wife & I recently stayed at the Sheraton Senggigi Beach Resort & we absolutely loved it. The location, property, food, staff were all gr8. I m pretty sure I will be going back to Lombok & I will definitely be staying at Sheraton again.

Was this review helpful? Yes 2
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Thank you very much for visiting us recently and for reviewing your experience on Tripadvisor. We are pleased that you have loved staying at our resort and apparently mainly because of the staff and the food performance, you can be sure that the entire team always appreciate such feedback. We look forward to your next visit and to... More 

Denpasar, Indonesia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been to Sheraton Senggigi Beach on middle of November 2014 with my friends. That's lovely stayed with first class with 6 people .. Because of my friend work at Sheraton Kuta ,thats way we had special discount .. lol Room facilities are great and so comfort,,, all staff so friendly and helpful. For the breakfast was dilicious.. Facilities... More 

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Many thanks for staying with us last November and we are pleased that you had such an enjoyable and memorable experience at Sheraton Senggigi. We are delighted that you found our staff so friendly and and thank you for your special mention about the breakfast buffet. We wish that such memory of Lombok will inspire you another visit... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love this hotel and 99% of your staff but some of the young travel/tour desk staff can be rude. I walked past just now and heard them say to each other that I need to go on diet. So rude. For that, I will never come back here again. I don't need to be insulted on my holiday. I... More 

Was this review helpful? Yes 3
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear Guest, Many thanks for staying with us and we feel sincerely sorry for this unpleasant experience that you have encountered at the Tour Desk. As soon as we have read your review, we have immediately contacted our travel partner ( Eagle Tour) located in the lobby to identify which of their associates had this rude attitude totally unacceptable towards... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I stayed here for only one night as it was a stopover from Bali to the Gili Islands, however we had wished we stayed stayed longer! The resort is huge and so well maintained. The pool looks over the ocean and has a swim up bar. Our room was great, it had a large comfy bed, large... More 

Was this review helpful? Yes 2
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Thank you for staying with us one night recently on your stopover to the Gilis and we are pleased that this short experience at our resort has been so enjoyable. We are delighted with all your kind words especially about our friendly staff and the buffet breakfast, the entire team will definitely appreciate your lovely comments. Thank you... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying at this hotel for two nights with my partner. Room is standard and look very tired, but agreed 100% with the other guest, bed and pillow were super comfort. Food is good as well as the other facilities. Staff are friendly but need more detail in costumer service. More than 10 peoples at the lobby, but none of them... More 

Was this review helpful? Yes 1
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for staying at our resort recently and for sharing your experience with us on Tripadvisor. We are pleased that you found our staff friendly and enjoyed the quality of our food. We take good note of your valuable comments about some staff behavior and you can ensure that the departments concerned have been forwarded and they... More 

Imperia, Italy
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were on honeymoon, me and my wife, the silence and all the service of Sheraton sengiggi were of 1 class. Any amenities do you like: tennis, swimming pool, gym, sauna, spa. We would like to be back soon.

Was this review helpful? Yes
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guest, Congratulations on your recent nuptials and on behalf of the entire Sheraton Senggigi team we wish you both a lifetime of happiness together. We are glad that our resort has fulfilled all your expectations and we wish that we will have the pleasure to welcome you back in a no distant future. Warmest regards Dominique Duvivier General manager More 

Kuala Lumpur, Malaysia
Top Contributor
52 reviews 52 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

my husband and i went for our 4th year wedding anniversary from the 6th - 8th February 2015. well...where shall i start...it wall all awesome and fantastic. the pros: 1. all the staffs were very very friendly. each time they see u they greet u with a smile, wish u good morning, have a nice day, how was ur day,... More 

Was this review helpful? Yes 2
sheratonsenggigi, General Manager at Sheraton Senggigi Beach Resort, responded to this review

Dear guests, Many thanks for staying with us for celebrating your wedding anniversary and we are pleased to read that you had a memorable experience at our resort. We are delighted to read that our friendly staff has mainly contributed to your overall satisfaction as well as our extensive buffet breakfast accompanied by our virtuoso waiter pianist. Thank you for... More 

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Additional Information about Sheraton Senggigi Beach Resort

Address: Jalan Raya Senggigi Km. 8, Senggigi, Lombok 83355, Indonesia
Phone Number:
Location: Indonesia > West Nusa Tenggara > Lombok > Senggigi
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Senggigi Beach Resort 4.5*
Number of rooms: 154
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Also Known As:
Sheraton Senggigi Beach Hotel Senggigi
Sheraton Mataram
Mataram Sheraton
Sheraton Lombok
Sheraton Senggigi Beach Resort Lombok
Hotel Style:
#3 Top resorts Hotel in Senggigi
#7 Family Hotel in Senggigi
#8 Romantic Hotel in Senggigi
#8 On the Beach Hotel in Senggigi
#9 Luxury Hotel in Senggigi
#10 Spa Hotel in Senggigi

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