Great customer service at check in. The ocean vie room was the real thing. I could see the ocean from my bed. The rooms are not luxurious, but they are well appointed with a nice balcony. Linens and towels are clean and white. Refrigerator, coffee maker, reasonable amenities. The premises are very well appointed with nice pools and good seating...
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Stayed here for three days for an academic gathering in mid May and couldn't find anything to complain about it! I'm mostly very impressed by the staff who were not only responsive but always a step ahead when it comes to what guests need. Kudos to that, and I personally love the meal selection, considering I'm semi-vegetarian. Oh, and the...
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The hotel is located right on the beach Senggigi Lombok. About 45 minutes from the international airport of lombok. The room I occupied very comfortable. There is a minibar, living room and kitchenette equipped with cutlery. Very comfortable bedrooms. The hotel staff very helpful , I was escorted straight into the room. food provided at breakfast quite varied. it's just...
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Dear guests,
Thank you very much for reviewing your experience at Sheraton Senggigi and all the team is delighted to have contributed to offer you a nice stay with us.
As you mentioned, we are well located in Senggigi area where you can strategically visit all the interesting sites of the Island at a reasonable distance from the hotel.
We...
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Stayed there for three nights on a conference trip just last week..the staffs were more than helpful. When the bellboy dropped off my luggage in my room, I asked whether there was a hairdryer and an iron in the room and there weren't. Five minutes later, another staff knocked on my door and delivered both items before I had the...
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Dear guest,
Thank you very much for posting this nice review following your recent stay with us.
Needless to say that your comment will be highly appreciated by the full team.
I have shared your input about Indonesian food with our Executive Chef and it is correct that some local dishes might be cooked in a different way to be...
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Stayed here with my family (mom, husband, and 3 yo kid) for 3 nights. The service is great and friendly. The pool was fun and big. Unfortunately, the beach is dirty.
The breakfast buffet has plenty of choices and delicious.
We ate the dinner buffet to and it was delicious. They have a live music playing on the pool.
Overall,...
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Dear guests,
I would like to say thank you on behalf of all the team for having reviewed so nicely you experience with us.
We are pleased that you have enjoyed our service, pool and food quality.
Regarding the beach, we do have a daily cleaning but unfortunately, we had some unusual heavy rains last few weeks and some detritus...
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We are currently at the Sheraton Senggigi and having a pretty terrible time. We just arrived tonight and requested two cribs for our children when we reserved the rooms and reconfirmed that two days before coming. When we arrived, the person who checked us insisted that we had reserved one less room than we had (even though we had the...
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Dear guests,
We are sorry to hear that we did not entirely manage to meet your expectations for which I apologize on behalf of the entire team here at the Sheraton Senggigi..
Straight after reading your comment, we did investigate and it appears that we surely did not deliver as promptly as you were expected for the baby crib and...
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OK, some rooms may be in need of a brush-up but on the whole everything is well-maintained and quite nice, the staff is VERY helpful and friendly, the pool is outstanding, the beach-bar has a happy hour at sunset, reasonably priced food (just try the stone-crab), the breakfast is superb (@13US$ if not included in your rate). I have been...
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Dear guest,
We would like to say thank you to have reviewed so positively your experience with us following your second stay at Sheraton Senggigi.
You can ensure that your comment will be shared to all the team and highly appreciated.
We will be definitively delighted to welcome you again on your next visit to our lovely island.
Warmest regards...
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We are currently at the Sheraton Senggiggi and have been pleasantly surprised by the courtesy of the people and the ambiance of the hotel. Everything is well taken care of in the tiny details. Since the hotel was fully booked they upgraded us to a Suite close to the pool. If you are Sheraton preferred guests I suggest you to...
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Dear guests,
Thank you for reviewing your experience with us still in our property…
As you mentioned, we had a group last few days that made our property more busy than usual and we are delighted that it did not affect your stay.
To be a SPG member ( Starwood Preferred Guest) offer various benefits that we highly recommend our...
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We chose the Sheraton as an alternative to staying on Gili Islands. Travelling with a 12 and 14 year old we chose to upgrade from a deluxe to a suite which had an additional lounge/dining room.Was a great choice. Bathroom was huge. TV channels extensive with a DVD player. Saw the deluxe room and would have been fine for two...
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Dear guests,
We are delighted to read your comment following your stay at Sheraton Senggigi.
Thank you for describing so nicely all our facilities and mentioning our staff friendliness.
Hopefully you will visit our pretty Lombok Island sometime soon and this time, experience our resort a bit longer.
We all look forward to your next visit.
Warmest regards.
Dominique Duvivier...
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I stay there with my 6 mo pregnant wife, 2 yo kid and a nanny. we booked 2 connecting sea side deluxe rooms for 4 nights.. the rooms are clean and well maintained, aircon are cool, spacey balcony with view to the manicured garden and bit of ocean behind tall coconut trees.. The bathrooms are clean, with no bathtub..
The...
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Dear guests,
Thank you for sharing your experience with us and describing so nicely our product and service.
We are as well very pleased that you recommend our resort.
As you mentioned , there are few nice restaurants at hotel walking distance however, I invite you on your next visit to try as well our restaurants, we have an extensive...
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