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Peten Esplendido

1 calle, 5-01, Zona 1 | Sta Elena Flores, Santa Elena, Guatemala
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Peten Esplendido
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Peten Esplendido
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90 reviews from our community

Traveler rating
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    20
    42
    9
    3
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Spalding, United Kingdom
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The view from the room lovely but the room was in need of refurbishment, which I will admit was in progress. I enjoyed the stay at the hotel because the staff were helpful, and of the setting on Lake Peten with the view of Flores Island.

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GlobRes_14274, Director de Relaciones con Clientes at Peten Esplendido, responded to this review

Thanks for your visit and your comments. We are currently remodeling the rooms with all the amenities you deserve . We hope that on your next visit you can have an unforgettable experience. More 

Nottingham, UK
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 30, 2015

The front lobby and reception did little to impress weary travellers. Our room had a lovely view over to Flores Island but it was small and very basic. The bathroom was also small and had seen better days. The bar area and restaurant were set around the pool and these all overlooked Lake Peten and Flores Island which was very... More 

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GlobRes_14274, Director de Relaciones con Clientes at Peten Esplendido, responded to this review

Dear Customer appreciate your opinion is very important to understand their concerns. It is gratifying to have had him in our facilities . Surely in your next visit will take a better impression because we are initiating remodeling both rooms as other important areas that you feel comfortable and satisfied with our service in general. More 

Nottingham
Top Contributor
89 reviews 89 reviews
53 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed March 20, 2015

Probably best summed up as double room rack rate £15, gin and tonic in the bar £6. This is a Guatemala version of a campanile. Beds passable, just. Bathroom tiny and nearly clean, but with no coat hook and a shower curtain that is definitely passed its best. The safe box cannot be used because they have lost all keys.... More 

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GlobRes_14274, Director de Relaciones Públicas at Peten Esplendido, responded to this review

Dear Guest , we inform you that the hotel is currently being remodeled room to better serve our customers . The new rooms are quite comfortable . We look forward to serve you again. More 

Guatemala Department, Guatemala
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

We loved the hotel, friendly staff, nice food, BEAUTIFUL view of Lake Petén Itza. The rooms are being remodeled. You can walk to the other side, to visit Isla de Flores. Loved the pool, you can take a lot of different tours they have, hotel pick up, excellent service overall.

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GlobRes_14274, Director de Relaciones Públicas at Peten Esplendido, responded to this review
Google Translation

Muy amable por sus comentarios, que grato que haya tenido una estancia placentera. Efectivamente el hotel está siendo remodelado para... More 

Alexandroupoli, Greece
Top Contributor
409 reviews 409 reviews
105 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed August 18, 2014

Great Hotel just of the bridge to the Flores island. Ideal situated with view of the lake and the island, and just a short walk over the bridge. OK rooms spacious and clean, nothing special but with great view. Great food is served and friendly staff, English is a problem

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GlobRes_14274, Director de Relaciones Públicas at Peten Esplendido, responded to this review

Very kind review, we are pleased that your stay was pleasant , we hope to have the opportunity to serve again. For our part we will continue making an effort to serve you better . More 

Silver City, New Mexico
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 3, 2014

Coming from our visit in Belize, we were told NOT take any pix of anyone in uniform. Kinda makes you feel a little uneasy. But this hotel eased those concerns. It overlooks a beautiful lake (although rm 208 overlooks part of a roof below :-( ). It was quiet & clean & staff was friendly. Food was good esp breakfast.... More 

Was this review helpful? Yes 1
GlobRes_14274, Director de Relaciones Públicas at Peten Esplendido, responded to this review

We welcome the attention and service at Hotel Peten Esplendido have been better , we appreciate your comments. We look forward to serve you soon. More 

Bournemouth, United Kingdom
Top Contributor
74 reviews 74 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 3, 2014

Trip started off badly as the hotel did not honour the reservation I had made through Booking.com. I appreciate that this was over the Easter period and therefore might have been a challenge. The star of the show was Juan at the reception. He really solved all of my problems by finding me another hotel. Did offer me breakfast and... More 

Was this review helpful? Yes 1
washington dc
Top Contributor
100 reviews 100 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 16, 2014 via mobile

Rooms are fine and clean but nothing special. The pool area is nice, which is right by the restaurant. Breakfast buffet has loads of fresh fruit and a selection of cereals/meats and juices (including watermelon!). Located right next to the bridge to Flores, a good walk.

Was this review helpful? Yes 1
Suckley
Top Contributor
116 reviews 116 reviews
112 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed March 20, 2014

The hotel sits on the shores of the lake overlooking the city of Flores, but in our case the view from the window was less enthralling. We looked out onto a modern shopping mall and a funfair both of which were very noisy. When they eventually quietened down we were kept awake by one the of noisiest air conditioning units... More 

Was this review helpful? Yes 1
Umberleigh, United Kingdom
Top Contributor
71 reviews 71 reviews
34 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed February 12, 2014

Our room was on the third floor (that is, American calculation but second and highest floor in British parlance) at the front of the hotel which is actually the back. In any case it overlooked a noisy street and a vacant piece of ground and not the lake and we were presumably put here because our tour company had not... More 

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