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Kaya Hotel

238 Hung Vuong Boulevard | Ward 7, Tuy Hoa, Vietnam
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1 room 1 guest
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Kaya Hotel
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19 Reviews from our TripAdvisor Community

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Traveler rating
    7
    4
    5
    2
    1
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3
6
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Vietnamese first
  • Any
English first
  • All months
    (19)
  • Mar-May only
    (3)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (5)
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1 review
5 of 5 stars Reviewed 1 week ago

We are Anerican family, we had good opportunities to stay at this hotel 2nights, all services and people are so nice, their staff always smile and help us with their effort. We hope we will back Tuy Hoa and Kaya soon Thanks and best regards, Charles Parker

Was this review helpful? Yes
Luantrat, Manager at Kaya Hotel, responded to this review

Dear Charles Parker Thank you for your feedback which will be shared with the team at Kaya Hotel. Your feedback motivates us to do better to ensure that our client have a warm and pleasant experience. We look forward to welcoming you again. Best Regards, Management Team More 

Monroeville, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 14, 2015

The staff here are friendly, rooms were clean. The staff was helpful when our shower "leaked". They don't typically caulk the tubs to the walls here. The pool needs some updating. There are no bars nor are there any bars in town. The place was average not a resort or all inclusive style known by Westerners or Europeans but a... More 

Was this review helpful? Yes 2
Luantrat, Manager at Kaya Hotel, responded to this review

Dear Susan T, It was a great pleasure having you stay at Kaya Hotel. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further... More 

1 review
3 of 5 stars Reviewed June 13, 2015

The kaya is a nice hotel from the outside..the breakfast buffet was good..the room clean and fresh towels and linens every day..they should not advertise a pool,they have no lounge chairs or pool service..the pool area needs redone or at the very least upgraded. ..there is nothing in the hotel to keep you in the hotel..too many people doing nothing... More 

Was this review helpful? Yes
Luantrat, Front Office Manager at Kaya Hotel, responded to this review

Dear Dale B, Thank you for taking the time to provide us with your valuable feedback regarding Kaya Hotel I would like to apologies for the disappointing stay you had with us. We always do our best to meet the expectations of all our guest, but in this instance, we failed to meet your expectations. Please be assured that we... More 

Ho Chi Minh City, Vietnam
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 21, 2014

Been to Tuy Hoa for a charity campaign and had a chance to stay in this hotel. Small but nice, from friendly staff to cozy lobby. The room I had was quite good, kinda impressive when I got into the room, everything was well arranged. I will definitely come back here if I have another chance to visit Tuy Hoa,... More 

Was this review helpful? Yes 2
Luantrat, Front Office Manager at Kaya Hotel, responded to this review

Dear Binh Nguyen, Season's Greetings from Kaya Hotel! Thank you for choosing us on a significant trip in Tuy Hoa and sharing your enjoyable experience at Kaya Hotel. “friendly staff to cozy lobby “ there is nothing else could be greater to hear that, and we are glad to know our service has met your satisfaction, I'll definitely pass your... More 

Edmonton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 8, 2014

I stayed for three nights in November 2014. The room was large and had comfortable beds. Free wi fi, bottled water, cable tv, mini fridge and a safe. The room was clean, and with an ocean view. The free breakfast was ok. The staff are friendly and do there best to answer any questions you may have. The one disappointment... More 

Was this review helpful? Yes 3
Leoncanad, Front Office Manager at Kaya Hotel, responded to this review

Dear, Thank you for choosing Kaya Hotel. It's our pleasure to serve you and we are thankful that you love the hotel's facility. By this time we would like to apologize about the pool that had disappointed you. As you may know the weather did not go too well for us to treat the water properly. Once again, we highly... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 15, 2014 via mobile

I stayed in Kaya hotel for 3 nights with my husband in january, 2014. It located in the central of tuy hoa city. We got a beautiful, clean room that we can see the view of the beach each morning when we woke up. We got every thing we need in our room such as wifi , cable tivi,fridge and... More 

Was this review helpful? Yes 4
Saigon
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed February 16, 2014

This hotel has nothing to do with a 4 stars hotel, I have stayed in 4 stars hotels in Nha Trang and Mui Ne with far better facilities and services. Pro: Nothing. Cons: Poor decor: All flowers and blossoms in the lobby are in plastic, even during the season of Tet when (natural) flowers are diverse and cheap. The decorative... More 

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Travelers are raving about these Tuy Hoa hotels

Hanoi, Ha Noi, Vietnam
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 16, 2013

i have booked 2 nights at this hotel and got very good offer when i booked via its website. Hotel staff were very nice when inform me the weather in Tuy Hoa 1 day before i came. They also gave me a free upgrade to Deluxe room. Hotel located in the city center, My room was very large (about 35-40... More 

Was this review helpful? Yes 1
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 16, 2013

This place is awesome, the location is at the central of Phu Yen, I have been here for my holiday and I can't believe how amazing it is. The view from room to the city and the pool all are great. The breakfast and the food in the restaurants are delicious. The staff is very kind, polite and helpful. They... More 

Was this review helpful? Yes 3
San Luis Obispo, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 26, 2013

My husband and I celebrated our wedding in this hotel a couple months ago. We got the wedding package, which included free room for the couple. Our 500 guests loved the food here, they were also impressed and surprised because of the decoration from Kaya hotel. The hotel offered florist to decorate my wedding gate. I was satisfy for the... More 

Was this review helpful? Yes 2
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