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Kaya Hotel

238 Hung Vuong Boulevard | Ward 7, Tuy Hoa, Vietnam
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1 room 1 adult
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Kaya Hotel
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27 Reviews from our TripAdvisor Community

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Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 29, 2015

Decent room with good beds, Thera was good food in the skybar with a nice view of the city. The pool area is ok , the pool was a bit cool but refreshing. Only a few of personell speaks english but its OK despite that.

Helpful?
Thank Anders N
Upstate New York
Level Contributor
146 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
1 of 5 stars Reviewed December 1, 2015

Four of us were traveling by bicycle from Saigon to Hanoi. Sadly this hotel rates as the worst one of our journey. Frankly, it is a weird place; from the outside and reception area it looks almost ritzy, and it apparently receives a 4 star rating (how this is determined in Vietnam is a mystery). Pros: Room was large, and... More 

Helpful?
1 Thank Joanne A
Ho Chi Minh City, Vietnam
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed November 28, 2015

The hotel is very new, or at least it seems to look very new and modern. The room is spacious with a bit of Japanese interior style, and is well maintained in great condition. The view is great to wake up and enjoy in the early morning. Truly enjoy the peaceful and quiet space here. The staffs are great with... More 

Helpful?
1 Thank Long G
Ho Chi Minh City, Vietnam
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 11, 2015

I was here in August with my friend. We were very surprised with how spacious the room was. The bed was also quite large for one as we ordered a twin room. Most furniture is new but already have signs of being worn out, probably due to many turnovers. The staffs were very friendly and supportive with us. However we... More 

Helpful?
Thank marukonguyen
Melbourne, Victoria, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 14, 2015

The hotel looks much better now, breakfast is quite variety with price suits the pocket. Location is centre so it quite handy to go every where in town. The pool is small but nice and clean. Will come back again!

Helpful?
1 Thank Judy N
1 review
5 of 5 stars Reviewed August 22, 2015 via mobile

We are Anerican family, we had good opportunities to stay at this hotel 2nights, all services and people are so nice, their staff always smile and help us with their effort. We hope we will back Tuy Hoa and Kaya soon Thanks and best regards, Charles Parker

Helpful?
Thank Tuong H
Luantrat, Manager at Kaya Hotel, responded to this review

Dear Charles Parker Thank you for your feedback which will be shared with the team at Kaya Hotel. Your feedback motivates us to do better to ensure that our client have a warm and pleasant experience. We look forward to welcoming you again. Best Regards, Management Team More 

Monroeville, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 13, 2015 via mobile

The staff here are friendly, rooms were clean. The staff was helpful when our shower "leaked". They don't typically caulk the tubs to the walls here. The pool needs some updating. There are no bars nor are there any bars in town. The place was average not a resort or all inclusive style known by Westerners or Europeans but a... More 

Helpful?
2 Thank Susan T
Luantrat, Manager at Kaya Hotel, responded to this review

Dear Susan T, It was a great pleasure having you stay at Kaya Hotel. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2015 via mobile

The kaya is a nice hotel from the outside..the breakfast buffet was good..the room clean and fresh towels and linens every day..they should not advertise a pool,they have no lounge chairs or pool service..the pool area needs redone or at the very least upgraded. ..there is nothing in the hotel to keep you in the hotel..too many people doing nothing... More 

Helpful?
1 Thank Dale B
Luantrat, Front Office Manager at Kaya Hotel, responded to this review

Dear Dale B, Thank you for taking the time to provide us with your valuable feedback regarding Kaya Hotel I would like to apologies for the disappointing stay you had with us. We always do our best to meet the expectations of all our guest, but in this instance, we failed to meet your expectations. Please be assured that we... More 

Ho Chi Minh City, Vietnam
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 20, 2014 via mobile

Been to Tuy Hoa for a charity campaign and had a chance to stay in this hotel. Small but nice, from friendly staff to cozy lobby. The room I had was quite good, kinda impressive when I got into the room, everything was well arranged. I will definitely come back here if I have another chance to visit Tuy Hoa,... More 

Helpful?
2 Thank Beehonei
Luantrat, Front Office Manager at Kaya Hotel, responded to this review

Dear Binh Nguyen, Season's Greetings from Kaya Hotel! Thank you for choosing us on a significant trip in Tuy Hoa and sharing your enjoyable experience at Kaya Hotel. “friendly staff to cozy lobby “ there is nothing else could be greater to hear that, and we are glad to know our service has met your satisfaction, I'll definitely pass your... More 

Edmonton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 8, 2014

I stayed for three nights in November 2014. The room was large and had comfortable beds. Free wi fi, bottled water, cable tv, mini fridge and a safe. The room was clean, and with an ocean view. The free breakfast was ok. The staff are friendly and do there best to answer any questions you may have. The one disappointment... More 

Helpful?
3 Thank snowsurfer57
Leoncanad, Front Office Manager at Kaya Hotel, responded to this review

Dear, Thank you for choosing Kaya Hotel. It's our pleasure to serve you and we are thankful that you love the hotel's facility. By this time we would like to apologize about the pool that had disappointed you. As you may know the weather did not go too well for us to treat the water properly. Once again, we highly... More 

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