We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Mackworth hotels

Mackworth Hotel

60 Ashbourne Rd, Mackworth, Derby DE22 4LY, England
Hotel amenities
Save Saved
You added Mackworth Hotel to your Saves list
Mackworth Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
54%
Ranked #2 of 2 hotels in Mackworth
A recent review
4 of 5 stars reviewed yesterday
Candicemarie Wales
  • Reviews (100)
  • Photos (26)
  • Amenities
  • Q&A
  • Room tips (14)
  • Location
  • More
Write a Review

100 people have reviewed this hotel

Traveler rating
    26
    27
    23
    12
    12
See reviews for
27
32
4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Wales
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've recently attended a baby naming ceremony at this hotel. We arrived at the hotel after a three hour drive. It looked a beautiful place as we arrived with lovely surrounding area. We were greeted by a member of staff and checked in quickly. I have been surprised reading the previous reviews as we had a good stay. Yes I... More

Was this review helpful? Yes
Norwich, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

I have ordered the hotel through the website. When I arrived to hotel the girl in the bar who checked me in was not very polite. I just needed a smile. We went to the restaurant to have a meal. We had carvery, it was OK. However the staff seemed a little bit disinterested with the customers. We all the... More

Was this review helpful? Yes
General M, Manager at Mackworth Hotel, responded to this review

First of all let me thank you for taking the time to give us your feedback on your recent stay with us. We are always upset when a customer leaves feeling unhappy with the service that they have received whilst staying with us so I apologise for this. Your comments in regards to the way that you were greeted and... More

Derby, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just held our daughters wedding at the Mackworth. Yes it is old and it is shabby but isn't that what you want in such an old building. We booked every room for the weekend. Family rooms, doubles and singles were all used. All clean and tidy. 120 guests in the day and another 40 in the evening. Not... More

Was this review helpful? Yes 1
General M, Manager at Mackworth Hotel, responded to this review

We are very happy that you enjoyed your special day and would like to thank you for telling us about how great your experience with us was. All the staff here love to hear about how they have made a difference to our customers' experience. More

Sheffield, United Kingdom
Top Contributor
80 reviews 80 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The Mackworth could be so much more than it offered . The meal we had was i felt ok but was nothing special however the other 3 in our party were more than happy . The staff seemed a little disinterested with the customers and didn't seem to be all that bothered if the customers were happy or not .... More

Was this review helpful? Yes
General M, Manager at Mackworth Hotel, responded to this review

Firstly, let me thank you for taking the time to comment on your experience with us during your recent visit. The whole of the team here are devestated that they came across as disinterested and unengaging during your visit to us and I offer my sincere apologies. We pride ourselves on having a very friendly and chatty team who do... More

Chateaulin, France
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went to the Mackworth Hotel yesterday for a meal. It's the first time we've been there and as they were offering 2 meals for £10, thought we'd try it out. The food was excellent. Only one person serving but she was so friendly and helpful. We also printed out a voucher from their website which gave us a free... More

Was this review helpful? Yes 2
General M, Manager at Mackworth Hotel, responded to this review

Thank you very much for taking the time to write your comments on your recent visit to us. The wole team here at The Mackworth Hotel really do love to hear about when customers have a great experience with us and your feedback will be passed on to them. We hope to see you again soon. More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 30, 2014

When I do a review I prefer to praise on here and if it is not up to scratch have a word with the manager before leaving. Unfortunately the Mackworth is beyond that. Having had no response from an email that I sent to Marsden's who own the hotel I will let you judge the photographs and review for yourself.... More

Was this review helpful? Yes
General M, Manager at Mackworth Hotel, responded to this review

Firstly let me thank you for taking the time to give us your comments and feedback on here. I would like to apologise for the fact that you did not enjoy your stay with us and I can assure you that all of your comments have been passed onto our senior managers at Marstons. More

Travelers are raving about these Mackworth hotels

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 18, 2014

This was probably the worst hotel I have stayed in. The room was shabby, the bed was horrendous and I had to sleep on the spare bed (luckily we had a family room) and the valance sheets on the bed were dirty. The breakfast was very basic and poorly prepared and the staff were rude.

Was this review helpful? Yes
General M, Manager at Mackworth Hotel, responded to this review

Thank you for taking the time to send us your comments on your recent stay with us. I am sorry that your stay was not as enjoyable as it should have been and myself and the staff offer our sincere apologies for this. In regards to the condition of the room that you stayed in, if this had been brought... More

Stilton
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 11, 2014

Don't be put off by the title, this hotel is tired and needs investment but the staff are brilliant and friendly. Plenty of car parking, extensive grounds and in its day this would have been the mutts bits to stay at. We arrived at about 10.30am, our plans had changed and we had arrived very early but they found us... More

Was this review helpful? Yes
General M, Manager at Mackworth Hotel, responded to this review

Thank you for taking the time to give us feedback on your recent visit and stay with us. We always like to hear feedback no matter what form that it may be. I am sorry that your breakfast experience was not to your expectations during your visit and I can assure you that the room to which you were served... More

Top Contributor
71 reviews 71 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed May 6, 2014

The building from the outside looks looks wonderful. There is good car parking and extensive grounds. Inside is a different story carpets worn ripped leather chairs signs of damp in the restaurant. The greeting from the staff at reception was fine large jolly gentleman told us all we wanted to know. The room was large with a bathroom bigger than... More

Was this review helpful? Yes
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 28, 2014

Arrived, checked in have been to Marstons inns around Birmingham so knew what the menu would be like for food . Food was ok but free Wi Fi was advertised but could only get it down stairs in the bar and restauarant and not in the bedrooms I was happy with the food and service but could do with a... More

Was this review helpful? Yes
General M, Manager at Mackworth Hotel, responded to this review

thank you for taking the time to give us feedback on your recent stay with us. We appreciate any and all comments that customers give us. Let me first apologise for the lack of WiFi in the rooms and assure you that this is being looked into by our telecoms team and will hopefully soon be sorted. We hope that... More

Owners: What's your side of the story?
If you own or manage Mackworth Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mackworth Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mackworth Hotel

Address: 60 Ashbourne Rd, Mackworth, Derby DE22 4LY, England
Location: United Kingdom > England > Derbyshire > Derby > Mackworth
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and BookingOdigeoWL so you can book your Mackworth Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mackworth Hotel Derby

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Room/suite (4)
Viewed
Family/play areas (2)
Viewed
Bathroom (4)
Viewed
View from room (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Other (2)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Number of rooms
13

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer