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Horsley Lodge

3.0 of 5 Smalley Mill Road, Horsley DE21 5BL, England
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Certificate of Excellence 2014
Horsley Lodge
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Horsley Lodge
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153 reviews from our community

Traveler rating
    103
    36
    6
    6
    2
See reviews for
42
40
3
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (37)
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Derby, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

5 friends went on Sat 22nd Nov for meal. Restaurant empty (4 more came in later). one word to describe service and food. "Abysmal". Very disappointed as have been before and it was OK. Hotel setting is lovely. Restaurant needs much more effort. We would have done better at local pub. Cannot recommend in current state.

Was this review helpful? Yes
Derbyshire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

After looking around numerous wedding venues we decided on HORSLEY LODGE it just felt right . The friendliness of all staff and the wedding co-ordinator Laura was second to none , Everything was perfect from start to finish we could not fault anything THANKYOU Horsley Lodge for making our daughters wedding so special Gail & Michael B 25 October 2014

Was this review helpful? Yes
Nathan W, General Manager at Horsley Lodge, responded to this review

Dear Michael B Thank you for a lovely review of Horsley Lodge. I am pleased that we have been able to contribute to your special day in such a positive manner. From all at Horsley Lodge may I wish you many congratulations and all the best for your future together. Kind Regards Nathan Wallis General Manager More

Derby
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our daughter got married at Horsley Lodge on the 10 October and what a fantastic day it was from start to finish. In the lead up to their wedding, Laura, their wedding co-ordinator, was always on hand should we have any issues. She was brilliant, a true asset to Horsley Lodge, thank you Laura. The wedding ceremony was lovely and... More

Was this review helpful? Yes 2
Nathan W, General Manager at Horsley Lodge, responded to this review

Dear DerbyCazza Thank you for your wonderful review of our hotel, staff and service. It is so nice to hear that we have been able to affect your special day in such a positive manner. From all at Horsley Lodge I wish you many happy years of marriage and we hope to see you again in the not too distant... More

Stafford, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went to Horsley Lodge for my sons wedding, 31st October, and had a fantastic time. We stayed in Barn Cottage which was beautiful, although the lighting left a bit to be desired which was more than made up for by the fab bath! It was an excellent base and enabled the family time and space to relax in the... More

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Nathan W, General Manager at Horsley Lodge, responded to this review

Dear Anne R Thank you for your lovely comments about our hotel. We are thrilled that you had such a great time. I am sorry to hear that we missed the mark a little with breakfast and will ensure this is followed up by our Chef. Kind Regards Nathan Wallis General Manager More

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

i booked horsley lodge for my daughters wedding on Wednesday, it was a last minute plan and the lady that took the booking, laura. is wonderful and really helped me, the food and service were excellent and all the staff efficient, pleasant and happy to help. If I had had longer to plan the wedding I still could not have... More

Was this review helpful? Yes
Nathan W, General Manager at Horsley Lodge, responded to this review

Dear Lucy E Thank you for such a fantastic review of your wedding day. It is always rewarding for the all concerned when the efforts culminate in success. May I take this opportunity to wish you many happy years of marriage. Kind Regards Nathan Wallis General Manager More

Nottingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 12, 2014 via mobile

We had our wedding reception here August 2014 and it was perfect - we highly recommend this venue. We met with Laura, the wedding planner, a few times before the wedding; she was so calm, helpful and informative. She was always available to answer questions (even replying during her holiday time!) On the day Laura and her team were excellent... More

Was this review helpful? Yes 3
Nathan W, General Manager at Horsley Lodge, responded to this review

Dear uk_richy_rich Thank you for your kind comments. I delighted to hear we could help make your big day special. Our team works incredibly hard to ensure that we leave positive memories with our guests and it is always reassuring for us all to see that our efforts have made such an impact. May I take this moment to wish... More

Oswestry, United Kingdom
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 8, 2014

We stayed at Horsley Lodge for a family wedding. The hotel has many things right, fabulous location, friendly staff, tasty food and a great bar area. It's let down by minor things which is a shame, may sound petty but at £210 a night you have high expectations. We had dirty bottles and a glass left outside our room and... More

Was this review helpful? Yes 2
Nathan W, General Manager at Horsley Lodge, responded to this review

Dear MrsFaz74 Thank you for your lovely review of our venue. There are one or two points you raise that we have not previously experienced so thank you for the feedback and rest assured we will address them. We look forward to seeing you again in the future. Kind Regards Nathan Wallis General Manager More

Brighton, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 1, 2014

We made a booking very last minute with booking.com which was £139 for deluxe double room and breakfast. Upon arrival my husband was told that the hotel was booked and busy and the only room was outside (Rutland) which was fine and it had a lovely conservatory and use of a garden. The bed looked big and scrumptious. The room... More

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Nathan W, General Manager at Horsley Lodge, responded to this review

Dear Samgamble_13 Thank you for your recent review of our hotel. You raise some interesting points regarding the room to which I will look into immediately. Our aim is to ensure all of our rooms are a good quality and functional. I'm pleased that we scored a good review overall and look forward to welcoming you back to Horsley Lodge... More

Folkestone, United Kingdom
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 25, 2014

We booked a last minute break here to get away and play some golf. The staff were very helpful and friendly on the phone and we made reservations for a 2 night stay, arraign the same day. On arrival at the hotel we unloaded our bags and golf equipment and checked in. Very friendly lady at reception checked us in... More

Was this review helpful? Yes
Nathan W, General Manager at Horsley Lodge, responded to this review

Dear Mollie1401 Thank you for your recent feedback. I am terribly disappointed that we have let you down during your stay. I would very much like to discuss this with you further if you have the time. You can contact me at gm@horsleylodge.co.uk, however I will endeavor to contact you next week myself. Kind Regards Nathan Wallis General Manager More

2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 17, 2014

Well where do I start at the beginning I suppose well 2 years ago I went to horsley lodge for the first time after one of my good friends recommended it to me so I drove up the drive and from that moment I fell in love with horsley lodge, and then I was greeted by the lovely Laura who... More

Was this review helpful? Yes 1
Nathan W, General Manager at Horsley Lodge, responded to this review

Dear Laura A Thank you for such a wonderful review of our hotel and team. I will pass your comments on to those who have not already spied them on here!! It is so rewarding when months of effort come together to make someones day so special and I pleased we are in a position to do just that. May... More

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Additional Information about Horsley Lodge

Address: Smalley Mill Road, Horsley DE21 5BL, England
Location: United Kingdom > England > Derbyshire > Horsley
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Horsley Lodge 3*
Number of rooms: 14
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Also Known As:
Horsley Hotel Horsley
Horsley Hotel Derby
Horsley Lodge England

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