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Ciudad de Segorbe Hostel Salento

Travelers' Choice award winner
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Calle 5 No 4-06, Salento, Colombia
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Ciudad de Segorbe Hostel Salento
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317 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hostel really looks nice, well maintained and staff do well speak English. We passed by and asked for availability. We expressively asked if the rooms were quiet and it was assured that all rooms were so. Although we are with two, we took a room for four because that was the only one available. We asked if there was... More 

Helpful?
Thank Hilda N
Utrecht, The Netherlands
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice service, and english speaking staff (nowhere in Colombia) The location is A+.. the breakfast and the rooms where good. It is one of Salentos oldest hostel/hotels and i think there are other new good options also. We had a really pleasant stay here!

Helpful?
Thank Michiel1984
Tel Aviv, Israel
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros 1) Staff members, Kevin especially, were helpful and lovely. Great service. 2) Very central Cons 1) Rather noisy 2) Inside the heart of the village - no views and a lot of streetnoise (less so after 11 pm) 3) Overpriced - 110,000 compared to cheaper places with better views 4) Poor breakfast, fruit and bread, 1 hard boiled egg... More 

Helpful?
Thank 972Dana
London, United Kingdom
1 review
5 of 5 stars Reviewed December 30, 2015 via mobile

We loved staying here. The staff were fantastic and had loads of helpful local knowledge. They speak great English too, if you need that. It's lovely relaxed hostel with a peaceful vibe. Very clean rooms, that were cleaned daily. Great quality for the price too.

Helpful?
Thank Sarah P
diegovasquezh, Director General at Ciudad de Segorbe Hostel Salento, responded to this review

Let me thank you for taking the time to express your experience on our guesthouse . It was our pleasure to serve you in our hostel. It is an honor to know that we can meet your expectations with the service that was provided during her stay which you deserve and expect . Our goal is to always have an... More 

Oakland, California
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 21, 2015

We had a comfortable room with private bath, great hot shower, nice fruit at breakfast mini buffet. The old building had a creaky charm to it; just be careful on the stairs. Kevin was extremely helpful and we appreciated his kindness. Salento can be a lively, noisy place on weekends, and the hotel is close to town square action so... More 

Helpful?
Thank Sally L
diegovasquezh, Director General at Ciudad de Segorbe Hostel Salento, responded to this review

Let me thank you for taking the time to express your experience on our guesthouse . It was our pleasure to serve you in our hostel. It is an honor to know that we can meet your expectations with the service that was provided during her stay which you deserve and expect . Our goal is to always have an... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 14, 2015 via mobile

This hostel is far overrated in TA, Booking, etc. We sent an email reservation request and got only a reply after two phone calls. The staff is average friendly, and has a good knowledge of the town and things to do. The room "Armenia" is very small, the bathroom is so tiny that one can hardly close the door from... More 

Helpful?
3 Thank Oliver L
diegovasquezh, Director General at Ciudad de Segorbe Hostel Salento, responded to this review

Thank you for taking the time to share your review. I regret you weren't pleased with your stay, and that the hostel didn't live up to your expectations. Every feedback we receive is very valuable for us as it is our most reliable source to locate areas we have to work at in order to meet our guests expectations. Although... More 

Johannesburg, South Africa
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 15, 2015 via mobile

Stayed 2 nights in a bedroom with private bathroom. Was basic but good bed and powerful shower, two important factors. Noisy but it is in the centre so to be expected. Staff very helpful in booking my onward travel. They told me about the direct bus service to Medellin, which will save me some time and having to change bus,... More 

Helpful?
Thank WanderlustValery
diegovasquezh, Gerente at Ciudad de Segorbe Hostel Salento, responded to this review

Let me thank you for taking the time to express your experience on our guesthouse . It was our pleasure to serve you in our hostel. It is an honor to know that we can meet your expectations with the service that was provided during her stay which you deserve and expect . Our goal is to always have an... More 

Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 12, 2015

This hostel is well located, in the centre of Salento, close to the main square. The building is pretty and the inner courtyard is a pleasant place to sit. Other than that, we were disappointed with our choice, particularly after reading all the good reviews. When we first arrived we were asked to pay in advance for our two night... More 

Helpful?
Thank Ellie O
diegovasquezh, Director General at Ciudad de Segorbe Hostel Salento, responded to this review

Thank you for taking the time to share your review. I regret you weren't pleased with your stay, and that the hostel didn't live up to your expectations. Every feedback we receive is very valuable for us as it is our most reliable source to locate areas we have to work at in order to meet our guests expectations. Although... More 

Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 6, 2015 via mobile

We really enjoyed our stay here. It's a great location in the middle of Salento, and the staff are excellent. They were really helpful and friendly, they advised us on where to go to visit the Cocora Valley and a coffee finca. On our last day they called ahead to the bus station to reserve seats for us. The room... More 

Helpful?
Thank Alex G
diegovasquezh, Director General at Ciudad de Segorbe Hostel Salento, responded to this review

Thank you so much for taking the time to post your review regarding your last stay at Ciudad de Segorbe Hostel Salento; I am thrilled to read your kind words about our service, but specially your remarks on service quality; it makes all the hard work worth it every second. Make sure that the whole staff will know about your... More 

Paris
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 6, 2015

This hotel is probably the best option you can find in the small town of Salento. Rooms are simple but comfortable, the bathroom was small but well organised. This hotel offers welcoming common areas, a nice patio, where we saw many times hummingbirds passing by to drink at the end of the day. The decoration is simple, tasty, with solid... More 

Helpful?
1 Thank Laurent C
diegovasquezh, Gerente at Ciudad de Segorbe Hostel Salento, responded to this review

Let me thank you for taking the time to express your experience on our guesthouse . It was our pleasure to serve you in our hostel. It is an honor to know that we can meet your expectations with the service that was provided during her stay which you deserve and expect . Our goal is to always have an... More 

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