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All 1 Dunton Green hotels

BEST WESTERN Donnington Manor Hotel

3.0 of 5 Hotel   |   London Road | Dunton Green, Dunton Green TN13 2TD, England
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Ranked #1 of 1 hotels in Dunton Green
A recent review
5 of 5 stars reviewed 1 week ago
Sparkey58 Limassol
  • Reviews (202)
  • Photos (48)
  • Amenities
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  • Room tips (44)
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202 people have reviewed this hotel

Traveler rating
    24
    63
    54
    38
    23
See reviews for
22
65
7
62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

The place needs to be shutdown in the interest of safety Small rooms Noisy rooms Dark tired decor, musty smell Poor menu , average quality food, could almost have been a frozen ready meal on a posh plate WiFI Internet failed & unavailable Water cut off in the morning no toilets, bath,tooth brushing , no driinkiing water No management present... More

Was this review helpful? Yes 1
Limassol
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this hotel for our Civil Partnership and would do so all over again. We were helped from day 1 and were so happy to know that our event was going to be in safe hands with Sarah the Event's Manger. All of the hotel's staff are very polite, professional and helpful. We had a wonderful buffet prepared by... More

Was this review helpful? Yes 1
donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review

Dear Sir It was indeed a pleasure to have your civil ceremony and besides the guests even the staff commented on all the decorations as well as the choice of dishes that were specially prepared for the event. As you quite rightly mention the bedrooms will be started early 2015 and hopefully all completed by the end of May the... More

Seven Oaks, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

Decor needs upgrading, dont try and turn around in the bathroom. Meal in restaurant average but not average cost.Outside gardens and bar quite pleasant Free car park with easy access. Would probably stay again as there is limited choice in the area

Review collected in partnership with Best Western GB

Was this review helpful? Yes
donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review

Dear Glyn Thank you for your comments after your recent stay and I must admit that I was quite surprised to read about the size of the bathroom as that is something that no one before has commented on. I am disappointed that you didn't think the quality of food was great because I believe any 2 course at £15.95... More

Rainham, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

I'm writing this review after staying at this hotel for one night on Saturday with my husband and 7 year old daughter. I'm quite shocked by the awful remarks about this hotel. We were greeted and checked in by a very helpful man on reception. We then went to our room which was called Dunton suite this was perfect very... More

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donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review

Dear Guest On behalf of the team I would like to thank you for all the positive comments made during your recent stay here at the Hotel. We strive to offer a superior service at all time and so glad that we made your stay memorable. The good news is that we have now decided to close the hotel early... More

Chichester, United Kingdom
1 review
2 of 5 stars Reviewed 5 weeks ago

We booked what we felt was advertised as a comfortable welll appointed Best Western Hotel, What we were offered was a dark room with a shabby hallway and a lift smelling of tobacco, No alternative available, I suggest you try to look at the hotel and room before you decide to book, The only other hotel in the group was... More

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donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review

Dear Guest On behalf of the team let me take this opportunity to apologise for all the shortcomings encountered during your recent visit to the hotel. the good news is that we are now planning to close down the hotel early next year and refurbish the entire bedroom stock including the restaurant and then hopefully open as a Best Western... More

Robertsbridge, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 9, 2014

For the same reason I stayed here exactly three years ago. Little has changed apart from a new reception area. The swimming pool still closed. The very peculiar dining room with its odd passage way through to it. My room had a rotting window frame,a weird patched wall with just plaster and very odd gaps around the bathroom. Also the... More

Was this review helpful? Yes 1
donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review

Dear Guest Thank you so much for your patience but can finally say that we are planning to close down the entire hotel and refurbish every single bedroom including the restaurant early 2015. I sincerely hope that when you next visit us some time mid 2015 you will be very pleased with what we hope to achieve. Regards Ronnie More

Sharston
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 4, 2014

I normally stay at another hotel but unfortunately this was full so was put up in Donnington Manor. When i arrived on first impressions the grounds were lovely and reception, but wow when i walked into my room i was far from impressed. You know you have stepped into a classy place when walls are wallpapered with carpet!! Extremely dark... More

Was this review helpful? Yes 2
donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review

Dear Guest Thank you for completing your survey and on behalf of the team i would like to extend our very sincere apologies for the drop in standards. As your letter is quite lengthy I have decided not to go over every point but just wanted to say that if you did decide to stay with us some time in... More

southport
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 3, 2014

The place is an absolute dump Dirty rooms smelly carpets Filthy bathrooms Broken furniture First night ordered steak-staff said they had no tooth picks as these were seen as dangerous ?? Breakfast buffet a joke with small choice of re heated sausage and bacon washed down with warm orange juice Only plus about this dump is the location is handy... More

Was this review helpful? Yes 1
donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review

Dear Guest On behalf of the team, I would like to apologise for not exceeding your expectations. We strive every day to provide a superior service and having looked into the points raised I am slightly surprised about your comments on breakfast. Every item is freshly cooked and kept heated so that they do not over cook on display. the... More

West Wales
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 30, 2014

Hotel friendly and welcoming, food average. Location perfect for my purposes and plenty of parking. Rooms a little dated but spotless and clean. Didn't have time to use leisure facilities. the reception area is very glam compared to the rest of the hotel, restaurant is quaint, food ok but avarage.

Was this review helpful? Yes
donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review

Dear Guest Thank you for your comments which has been discussed within the team of the hotel. The good news is that we will be starting to refurbish all the bedrooms early 2015. Regards Ronnie More

Scotland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 26, 2014

This hotel is apparently part of the Best Western Group. .. how it got past an inspection is beyond me. The rooms are a disgrace damage to the walls doors, decor is a disgrace These rooms are dated back to whenever Our toilet door looked as if it had been kicked in. The door lock was missing. I was assured... More

Was this review helpful? Yes
donningtonmanor, General Manager at BEST WESTERN Donnington Manor Hotel, responded to this review

Dear Guest On behalf of our entire team, I would like to apologise for not exceeding your expectations. I am sorry that we were not able to do that for you. I was made aware of the bathroom door lock but this was not something that we were able to rectify immediately. Double rooms are normally sold for single occupancy... More

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Additional Information about BEST WESTERN Donnington Manor Hotel

Address: London Road | Dunton Green, Dunton Green TN13 2TD, England
Phone Number:
Location: United Kingdom > England > Kent > Sevenoaks District > Dunton Green
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Donnington Manor Hotel 3*
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Also Known As:
Best Western Sevenoaks
Sevenoaks Best Western
BEST WESTERN Donnington Manor Hotel Dunton Green, Sevenoaks District, England

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
59

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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