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Holiday Inn Express Stansted Airport

3.0 of 5
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Thremhall Ave | London Stansted Airport, Stansted Mountfitchet CM24 1PY, England
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Holiday Inn Express Stansted Airport
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A recent review
5 of 5 stars Reviewed February 15, 2012
Alfred s Dublin, Ireland
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1,216 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Stansted Airport
See the most recent reviews
nottingham
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed February 18, 2012

Nothing wrong with the hotel - typical Holiday Inn Express. But the transport is a disaster!. The shuttle supposedly goes every half hour and takes 3 minutes to reach the terminal. BUT you can't book it! We arrived at the door downstairs at 4:50 am for the 5 0 'clock shuttle.Already a queue outside in the car park which was... More 

Was this review helpful? Yes 1
Amit J, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Thank you for taking the time to complete your Tripadvisor review following your recent stay at the Holiday Inn Express London Stansted. I am sorry to see that you waited a long period of time for our coach service, and as you mentioned this was due to the high volume of guests in our hotel on the evening before. We... More 

Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2012

Rooms are quite small, but OK and clean, staff is very friendly and helpfull. Excellent value hotel

Was this review helpful? Yes 1
Amit J, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Thank you for taking the time to complete your Tripadvisor review following your recent stay at the Holiday Inn Express London Stansted. We are pleased to hear that overall you had a very pleasant stay. We look forward to welcoming you in the near future. Kind Regards Amit Joseph Front of House Manager. More 

Torino
Top Contributor
195 reviews 195 reviews
77 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed February 9, 2012

the hotel is pretty nice, nice rooms, not too spacy indeed, but it is very very comfortable. wifi only in the main lobby and breakfast available also in the very early morning (i waas there at 4.45 for a cup of coffee, toasts and cereals, orange juice...) 10 minutes from Stansted Airport, very good choice for early morning flight or... More 

Was this review helpful? Yes 1
Amit J, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Thank you for taking the time to complete your Tripadvisor review following your recent stay at the Holiday Inn Express London Stansted. Our Bus transfers to the airport which is run by a third party is charged at a very competitive price in comparison to other airport hotels around Stansted and is unfortunately a charge that has to happen to... More 

bigmark
Top Contributor
80 reviews 80 reviews
73 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 25, 2012

Stayed here a coiuple of years ago, and was disappointed, but I use HIE a lot so thought we would try again, but again wished I had stayed elsewhere, Room to Hot and again air con temp did not move from 22 had on lowest seeting to try and cool down, glad it was not summer, table lamp not working... More 

Was this review helpful? Yes 1
Amit J, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Thank you for taking the time to complete your Tripadvisor review following your recent stay at the Holiday Inn Express London Stansted. Please accept my sincere apologies on behalf of myself and my team for any discomfort caused. I regret that your experience at the hotel is certainly not to our usual standard. Please be assured I will be discussing... More 

NORWICH
Contributor
14 reviews 14 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 23, 2012

This hotel proved to be a winner as far as we were concerned. The price was most competitive, although we did book almost 6 months in advance. If one is looking for an over-night, reasonably-priced hotel, close to Stansted Airport, you could not do better than this for the money. A complementary breakfast was available from 04.00 hours (the only... More 

Was this review helpful? Yes 1
Amit J, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Thank you for taking the time to complete your Tripadvisor review following your recent stay at the Holiday Inn Express London Stansted. We are pleased to hear that overall you had a very pleasant stay. We look forward to welcoming you in the near future. Kind Regards Amit Joseph Front Of House Manager More 

Cavan, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 23, 2012

We paid £58 for a double room before an early morning flight. Room was small but since we were only going to be there a couple of hours we didnt mind. It was easy to get to and from airport, close to a mcDonalds and filling station so despite arriving late in the evening we were able to get something... More 

Was this review helpful? Yes 1
Amit J, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Thank you for taking the time to complete your Tripadvisor review following your recent stay at the Holiday Inn Express London Stansted. Complimentary Hot Breakfast is available from 06.00am to 10.00am.We do serve light refreshments between 04.00am to 06.00am this includes Tea/Coffee Cereals & Juice. We are pleased to hear that overall you had a very pleasant stay. We look... More 

Zwolle, Netherlands
Contributor
11 reviews 11 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 17, 2012

Rooms are quite small, but OK and clean, staff is very friendly and helpfull. We arrived at 10 AM (early inflight) and staff told us we couldn't check in before 2 PM, and not even one minute earlier, although occupation was low and the room probably ready. Hotel policy The hotels website stated you could ask for a late checkout... More 

Was this review helpful? Yes 3
Amit J, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Thank you for taking the time to complete your Tripadvisor review following your recent stay at the Holiday Inn Express London Stansted. We appreciate your feedback. Our hotel operates a 2.00 pm and 11.00 am, Check in and Check out time. We do offer Early Check in and late departure up to 2pm for our Priority Club ambassador, Gold &... More 

Cambridge
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 9, 2012

Didn't pay for the ritz, (£38 deal for 'family room') so didn't expect it, but was surprised at what we did get for our money. Modern, clean room with adequate sofa bed for our 2 year old. We'd taken Moses basket for our 11 week old and though we had limited floor space due to sofabed she was fine placed... More 

Was this review helpful? Yes 1
Amit J, Front Office Manager at Holiday Inn Express Stansted Airport, responded to this review

Thank you for taking the time to complete your Tripadvisor review following your recent stay at the Holiday Inn Express London Stansted. We are pleased to hear that overall you had a very pleasant stay. We look forward to welcoming you in the near future. Kind Regards Amit Joseph Front of House Manager. More 

Linz, Austria
Top Contributor
97 reviews 97 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed January 6, 2012

Hotel is well sound proofed from the airport noise although the howling wind was certainly heard. On the third floor of the hotel neither in the evening nor the morning was there sufficient water pressure for a shower. The water only trickled out evening and also in the morning and when you are travelling and get sweaty then a shower... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 5, 2012

Stayed with my wife and two small kids in a four bed family room (2 double beds) for the one night, for an early airport rise. TV helped keep kids busy, but little walking space in the room. Clean, comfy, the traditional kettle, mugs and tea / coffee. Room service is available. Breakfast was free, but it is only served... More 

Was this review helpful? Yes 1
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